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Summary of reviewsThe Holiday Inn Philadelphia-Cherry Hill by IHG is widely praised for its convenient location, nestled across the river from Philadelphia and close to attractions like the Cherry Hill Mall and PATCO train station. Guests appreciate the accessibility to public transport links, making travel to Philadelphia and New Jersey straightforward. The area is rich with restaurants and shopping centers, and guests enjoy dining at the hotel’s restaurant, which offers a diverse menu and excellent quality meals. The hotel's safe, modern ambiance, clean rooms, and ample parking contribute to its appeal.
The breakfast service, although not complimentary, receives positive reviews for its excellent and well-priced meals, particularly appreciated by families for its affordability. Dining in the Infusions restaurant is a noted highlight, with excellent food complemented by a live singer creating a pleasant atmosphere. The staff's friendly and professional service enhances the dining experience despite occasional early closing hours.
Guests consistently praise the hotel rooms for their spaciousness, cleanliness, and modern decor. Comfortable beds, well-appointed bathrooms, and overall cleanliness contribute to a restful and enjoyable stay. The rooms offer a welcoming and cozy atmosphere, complemented by a non-smoking policy and convenient facilities like pools.
Cleanliness is a standout feature, with rooms frequently noted as very clean and modern, enhancing guest satisfaction. The professional and courteous staff transform potential shortcomings into positive experiences, further elevated by the property's tranquil atmosphere. Guests express consistent satisfaction, often mentioning their willingness to return, highlighting the hotel's reliability.
The staff receives high marks for their exceptional friendliness and professionalism, with front desk staff offering a warm welcome and insightful recommendations. Easy check-ins and staff attentiveness make guests feel at home. The restaurant and bar staff are recognized for their hospitality, adding to the guest experience with delicious food and drinks.
The pool facilities offer both indoor and outdoor options, with the heated indoor pool providing a warm escape. Though some challenges with pool availability and early closing times exist, management occasionally extends pool hours, leaving guests with positive impressions.
Overall, the Holiday Inn Philadelphia-Cherry Hill stands out for its comforting beds, praised for their remarkable comfort, contributing to a restful sleep. The general consensus for rooms and bedding is positive, making this Holiday Inn a reliable and comfortable choice for travelers seeking convenience and comfort near Philadelphia.
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