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KUST Hotell & SPA

Pitea , Hamngatan 60 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKUST Hotell & SPA is a fantastic hotel located in the charming town of Pitea with a prime location that guests can't stop raving about. The breakfast and dinner at the hotel are excellent with guests praising the food and stunning views. The rooms are spacious and comfortable with great views of the Pite River. While there were isolated reports of uncleanliness, most guests found the hotel to be clean and well-kept. The staff are friendly and attentive with some guests encountering unpleasant staff at check-in and uneven service throughout their stay. The spa is a popular attraction among guests with many enjoying their spa experience, although some felt that it was overcrowded. The parking situation seemed manageable with options both inside and outside the hotel. The beds received mixed reviews with some finding them hard or too cold, while others describe them as fantastic and comfortable. Overall, KUST Hotell & SPA provides a fantastic experience for guests seeking a relaxing retreat with ample space and great amenities.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Heated Pool Panoramic View Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Heated Pool

Room Types

Double Room This room features a minibar, coffee machine and work desk.

Superior Double Room This room has a minibar, armchair, coffee machine and work desk.

Deluxe Double Room Offering more space, this room features a coffee machine, work desk and minibar.

Junior Suite with View Located on floor 9-11, this suite features a seating area, coffee machine, minibar and work desk.

Suite - Summer Located on the 12th floor, this summer themed suite features panoramic views and a separate seating area with a flat-screen TV. The bathroom comes with a bath tub, shower, bathrobes and slippers.

Suite - Autumn Located on the 12th floor, this autumn themed suite features panoramic views and a private sauna and shower. A separate seating area, minibar, bathrobes and slippers are included.

Suite - Spring Located on the 12th floor, this spring themed suite features panoramic views, a separate seating area with a flat-screen TV. Minibar, bathrobes and slippers are included.

Suite - Winter Located on the 12th floor, this winter themed suite features panoramic views, a separate lounge area and a dining table. Minibar, bathrobes and slippers are included.

Double Room - Disability Access This spacious, wheelchair accessible room features a minibar, coffee machine and work desk.

About KUST Hotell & SPA

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Guest Reviews

8.5

Very Good

Location

KUST Hotel & SPA is situated in the charming town of Pitea with a prime location that guests can't stop raving about! With a garage conveniently located on the property and supermarkets, restaurants and lovely walking paths just a stone's throw away, guests can enjoy the best that this northern Swedish town has to offer. Whether you're looking to explore the city center, take in the stunning views from your room, indulge in some of the best cuisine in town at the renowned Tages restaurant, or relax at the beautiful rooftop bar, KUST Hotel & SPA's central location is the perfect base for all your adventures.

Breakfast

The breakfast at KUST Hotell & SPA received high praise from guests with many describing it as excellent or luxurious. The selection was said to be good and plentiful with a great variety of different foods to choose from. Some guests even commented that it was the best breakfast they had ever eaten with items such as Belgian waffles and fresh fruit smoothies. However, a few guests found the breakfast to be average or lacking in certain areas, such as the lack of freshly baked bread or a Nespresso machine. The staff were generally described as friendly and helpful, although some found the setup of the breakfast buffet to be confusing or inconvenient. Overall, guests felt that the breakfast was a highlight of their stay at the hotel.

Dinner

The dinner at KUST Hotell & SPA impressed the guests with its delightful food and stunning views. The restaurant and its staff earned high praise for their knowledge and friendliness, as well as their ability to cater to various preferences. The Skybar on the 13th floor was particularly noteworthy with its amazing food and drinks, as well as the fantastic views over the city. Some guests experienced slight delays with their meals, but overall the food was considered to be excellent with several reviewers highlighting the peppersteak at Tages as a standout dish. The breakfast was also noted for its good selection of toppings and the restaurant in general was described as pleasant and well-serviced.

Rooms

KUST Hotell & SPA offers spacious and comfortable rooms with great views of the Pite River. Guests can expect cozy and quiet accommodations with some rooms featuring stunning Junior Suites. While some reviewers noted issues with seating comfort or carpet cleanliness, overall, the rooms are well-maintained and modern. The beds receive high marks for their comfort and the bathrooms are clean and functional. The hotel staff is friendly and helpful and the restaurant serves excellent food. Overall, KUST Hotell & SPA provides a fantastic experience for guests seeking a relaxing retreat with ample space and great amenities.

Beds

Guests of the KUST Hotell & SPA have mixed opinions about the beds in the hotel. While some found them to be hard or too cold, others describe them as fantastic, comfortable and amazing. A few guests were disappointed to find two larger single beds instead of a double bed, while others appreciated having a separate bed each. Some guests also commented on the pillows with a few finding them too thick. However, in general, most guests enjoyed a good night's sleep on the beds and found them cozy and fresh. If you're particular about your sleeping arrangements, it's recommended to ask for a room with a double bed upon check-in.

Cleanliness

The KUST Hotell & SPA has received mixed reviews on its cleanliness. Some guests reported issues with unclean bathrooms, dirty glasses and old soap residue in soap dishes. Others praised the hotel's exceptional cleaning and maintenance, as well as its fresh and stylish decor. Some found the front desk staff unhelpful, but many complimented the friendly staff and calm atmosphere of the hotel. While there were isolated reports of uncleanliness like a dirty toilet and a sock left under a chair, most guests found the hotel to be clean and well-kept. Overall, the majority of visitors enjoyed their stay at KUST Hotell & SPA and appreciated the clean and comfortable accommodations.

Staff

KUST Hotell & SPA boasts amazing staff, who are friendly and attentive, particularly at Tages restaurant. However, some guests encountered unpleasant staff at check-in and uneven service throughout their stay. The breakfast staff and food are also noteworthy. Reception staff, in particular, were hit or miss. The spa staff were perceived as a bit aloof. Despite some mishaps, the majority of guests found the personnel to be helpful, professional and accommodating. There were some issues with slow service at times and some guests even encountered snobbish or rude staff members, but these were the exception rather than the norm. All in all, KUST Hotell & SPA has a fantastic team of employees who enhance guests' experiences.

Spa

The spa at KUST Hotell & SPA is a popular attraction among guests. Many seem to have enjoyed their spa experience, describing it as fantastic, exceptional and lovely. The facilities were also complimented with guests finding the spa area cozy and nice. However, some guests did feel that the spa was overcrowded, which made it feel noisy and stressful. They also noted that it was difficult to get a spot and the spa was sometimes fully booked. The spa ritual was highlighted as a favorite experience, but some guests felt that the information provided beforehand was inadequate, leading to confusion about the proper order of things. Additionally, the spa comes at an extra cost with some guests commenting that the price was a bit steep. Some also felt that the spa was not appropriate for families and children due to the high cost and limited access. Overall, guests found the spa-avdelningen cozy, though highlighted that it was busy, so it may be better to plan ahead for those wanting to avoid crowds. The gym was also noted as excellent.

Parking

The parking situation at KUST Hotell & SPA seemed to have mixed reviews. Some guests found it super easy to park right in front of the hotel, while others had trouble with narrow spaces in the garage. It was mentioned that booking the parking garage in advance was necessary, as it could get booked out. However, it's worth noting that the hotel offers the option to charge electric cars for free in the garage. Notably, one guest was pleasantly surprised by the hotel's helpful staff who assisted in fixing their parking app. Overall, the parking situation seemed manageable with options both inside and outside the hotel.

Yes, KUST Hotell & SPA has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at KUST Hotell & SPA.

No, KUST Hotell & SPA doesn't allow dogs.

Yes, parking facilities are available at KUST Hotell & SPA.

Yes, KUST Hotell & SPA has a gym.

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