Grand Hotel Bonanno
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Summary of reviewsThe Grand Hotel Bonanno in Pisa receives generally positive reviews across multiple categories, highlighting its strategic location, breakfast, dinner, cleanliness and staff.
The hotel's location is a major advantage, being within a 10 to 15-minute walk from the iconic Leaning Tower of Pisa and several other key attractions. Guests appreciate its proximity to the city center, public transportation like Pisa S. Rossore train station and various bus stops. This makes it convenient to explore not only Pisa but also nearby cities such as Florence and Lucca. Free parking adds to the convenience for guests traveling by car, although the location near busy roads and railway tracks can result in some noise.
Grand Hotel Bonanno’s breakfast offering is praised for its variety and quality. Guests enjoy the extensive buffet, which caters to both sweet and savory preferences with dishes like sausages, cheese, cakes, fruit, bacon and eggs. While the breakfast experience is largely positive with extensive and fresh choices, some guests noted that it could become monotonous over several days and that the breakfast area could get crowded.
The dinner service at the hotel's restaurant receives mixed reviews but is largely positive. Guests commend the selection and quality of dishes and the chef's skills are often praised. The menu offers a variety of options with some standout dishes highlighted by diners. However, there are occasional complaints about limited choices for half-board meals and instances of cold food or small portions. Despite this, guests generally find the dining experience enjoyable and recommend dining at the restaurant at least once.
When it comes to cleanliness, the hotel maintains a high standard. Rooms and common areas are described as very clean and well-maintained with daily cleaning services ensuring that cleanliness is consistently upheld. The bathrooms are generally clean, though some may require updates. Guests value the hotel's clean and welcoming environment, which is further enhanced by the staff's friendliness.
The staff at Grand Hotel Bonanno are frequently highlighted as a standout feature, known for their friendliness, professionalism and accommodating nature. Whether interacting with receptionists, kitchen staff or housekeeping, guests report consistent courtesy and helpfulness. The multilingual capabilities of the staff add to their efficiency in providing excellent customer service.
The free Wi-Fi at the hotel receives mixed reviews. While many guests report good connectivity and strong signals, particularly in their rooms, others experience poor and unreliable internet access. Some only find Wi-Fi accessible in the reception area, which can be inconvenient for guests needing consistent connectivity.
Parking at the hotel is another positive aspect with free and secure parking options available. Guests appreciate the large parking lot and underground facilities that accommodate cars and motorcycles securely. Despite some minor complaints about narrow spaces and occasional lack of availability, the overall parking experience is positively received.
For families, the hotel offers a welcoming and accommodating environment. Family rooms with connecting options, kid-friendly amenities and pet-friendly policies make it an excellent choice for those traveling with children and pets. The hotel provides a comfortable and enjoyable stay with ample amenities that cater to the needs of families.
The beds at Grand Hotel Bonanno receive mixed feedback. While many guests find the beds comfortable, others note that they are too hard and some mattresses are described as old or worn. Pillows also receive varied feedback with some finding them too hard or of poor quality.
In conclusion, the Grand Hotel Bonanno receives commendable reviews for its excellent location, breakfast and cleanliness with highly praised staff contributing significantly to a positive guest experience. Although there are areas for improvement, such as bed comfort and Wi-Fi reliability, the hotel offers a comfortable and convenient stay for visitors to Pisa.
Categories
The hotel's location is a major advantage, being within a 10 to 15-minute walk from the iconic Leaning Tower of Pisa and several other key attractions. Guests appreciate its proximity to the city center, public transportation like Pisa S. Rossore train station and various bus stops. This makes it convenient to explore not only Pisa but also nearby cities such as Florence and Lucca. Free parking adds to the convenience for guests traveling by car, although the location near busy roads and railway tracks can result in some noise.
Grand Hotel Bonanno’s breakfast offering is praised for its variety and quality. Guests enjoy the extensive buffet, which caters to both sweet and savory preferences with dishes like sausages, cheese, cakes, fruit, bacon and eggs. While the breakfast experience is largely positive with extensive and fresh choices, some guests noted that it could become monotonous over several days and that the breakfast area could get crowded.
The dinner service at the hotel's restaurant receives mixed reviews but is largely positive. Guests commend the selection and quality of dishes and the chef's skills are often praised. The menu offers a variety of options with some standout dishes highlighted by diners. However, there are occasional complaints about limited choices for half-board meals and instances of cold food or small portions. Despite this, guests generally find the dining experience enjoyable and recommend dining at the restaurant at least once.
When it comes to cleanliness, the hotel maintains a high standard. Rooms and common areas are described as very clean and well-maintained with daily cleaning services ensuring that cleanliness is consistently upheld. The bathrooms are generally clean, though some may require updates. Guests value the hotel's clean and welcoming environment, which is further enhanced by the staff's friendliness.
The staff at Grand Hotel Bonanno are frequently highlighted as a standout feature, known for their friendliness, professionalism and accommodating nature. Whether interacting with receptionists, kitchen staff or housekeeping, guests report consistent courtesy and helpfulness. The multilingual capabilities of the staff add to their efficiency in providing excellent customer service.
The free Wi-Fi at the hotel receives mixed reviews. While many guests report good connectivity and strong signals, particularly in their rooms, others experience poor and unreliable internet access. Some only find Wi-Fi accessible in the reception area, which can be inconvenient for guests needing consistent connectivity.
Parking at the hotel is another positive aspect with free and secure parking options available. Guests appreciate the large parking lot and underground facilities that accommodate cars and motorcycles securely. Despite some minor complaints about narrow spaces and occasional lack of availability, the overall parking experience is positively received.
For families, the hotel offers a welcoming and accommodating environment. Family rooms with connecting options, kid-friendly amenities and pet-friendly policies make it an excellent choice for those traveling with children and pets. The hotel provides a comfortable and enjoyable stay with ample amenities that cater to the needs of families.
The beds at Grand Hotel Bonanno receive mixed feedback. While many guests find the beds comfortable, others note that they are too hard and some mattresses are described as old or worn. Pillows also receive varied feedback with some finding them too hard or of poor quality.
In conclusion, the Grand Hotel Bonanno receives commendable reviews for its excellent location, breakfast and cleanliness with highly praised staff contributing significantly to a positive guest experience. Although there are areas for improvement, such as bed comfort and Wi-Fi reliability, the hotel offers a comfortable and convenient stay for visitors to Pisa.
Hotel Taking Steps Towards Sustainability
This hotel is highlighted for its eco-friendly initiatives and is listed as a certified sustainable hotel, meeting the Global Sustainable Tourism Council (GSTC) standard.
Hotel for Honeymoon
The Grand Hotel Bonanno is a well-regarded option that ensures a comfortable and elegant stay. Its amenities and services cater to couples looking for a memorable experience, providing a blend of luxury and convenience.
Family Friendly Hotel
The Grand Hotel Bonanno provides amenities suitable for families, including spacious rooms and a restaurant with diverse options to cater to different preferences.
Dog Friendly Hotel
This hotel welcomes dogs and provides amenities such as a restaurant and a bar/lounge, ensuring a comfortable stay for both owners and their pets. Its established reputation and services make it a reliable choice for dog owners.
Business Hotel
Grand Hotel Bonanno is a good option for business travelers. It offers essential amenities and services suitable for business-related stays.
Accessible Hotel
Grand Hotel Bonanno offers various facilities for guests with disabilities, including wheelchair-accessible facilities. There are six rooms specifically designed with accessibility in mind. The hotel has an elevator and accessible parking is available.
4-Star Hotel
Located in a quiet area of Pisa, a 10-minute walk from the Leaning Tower of Pisa. Offers reserved parking with a fee and large air-conditioned rooms with a mini-bar. The hotel has recreation amenities such as bicycles to rent and a garden.
Romantic Hotel
Hotel with Parking
About Grand Hotel Bonanno
License: IT050026A155SKKTNR
Guest Reviews
Location
Additionally, the hotel is close to public transportation options, including the Pisa S. Rossore train station and various bus stops, making it easy for guests to travel to nearby cities like Florence and Lucca. However, the hotel's location near busy roads and railway tracks means that some noise from passing trains and cars can be expected. Despite this, the quiet residential area around the hotel provides a peaceful environment for visitors.
With free parking available, it is also a practical choice for travelers with cars. The hotel's central and accessible location, combined with comfortable amenities and friendly staff, makes it a favored choice for those looking to explore Pisa efficiently.
Breakfast
Several guests found the breakfast to be very generous, offering a diversity of items that exceeded their expectations. The inclusion of fresh fruit, delicious cakes and authentic Italian pastries was particularly praised. Some reviews highlighted the high-quality and varied nature of the breakfast with multiple mentions of its well-stocked and well-presented nature.
Despite the overall positive sentiments, a few guests noted areas for improvement. Some reviewers mentioned that the breakfast could become monotonous over multiple days with limited variety in hot vegetarian options and some processed products. Additionally, there were comments about the breakfast area being overcrowded at times and the service starting later than some guests preferred.
In summary, the breakfast at Grand Hotel Bonanno is generally considered excellent with a great assortment of dishes appealing to different tastes. It contributes positively to the overall guest experience, making it a notable aspect of their stay.
Dinner
Guests particularly appreciated the courteous and dedicated waitstaff, who significantly enhanced the dining experience. The menu offers a variety of à la carte options and despite some comments on the limited choices for half-board meals, the food was generally regarded as very good and excellent value for money. Diners frequently mentioned standout dishes and appreciated the fresh, hearty quality of the meals. The restaurant's ambiance was considered comfortable, albeit occasionally noisy, but overall conducive to an enjoyable dining experience.
However, not all reviews were glowing. Some guests found the restaurant manager tense and there were instances where meals had to be sent back or complaints about cold food and smaller portions. Despite these hiccups, the restaurant’s positive reputation holds strong with many guests recommending dining at least once during their stay for a generally good to excellent meal.
For those seeking a complete dining experience while staying at 'Grand Hotel Bonanno,' the on-site restaurant offers convenience and a solid culinary offering that many guests have thoroughly enjoyed.
Rooms
However, some recurring themes of smaller-than-expected room sizes and outdated decor are noted, indicating that the hotel's furnishings and facilities could benefit from modernization. Noise from the street and neighboring rooms appears frequently, suggesting that soundproofing could be improved. While many guests were satisfied with the room conditions for short stays, others found the lack of certain amenities, like tea-making facilities, to be a downside. Overall, for those seeking a basic but comfortable stay with professional cleanliness, Grand Hotel Bonanno meets the mark, though room modernization and soundproofing could enhance the experience further.
Beds
However, the comfort level appears inconsistent, particularly with numerous remarks about the beds being too hard. Descriptions such as "beds very hard," "mattress too hard," and "beds like a brick wall" suggest that the firmness of the beds may not be to everyone's liking. Some guests mentioned issues with old or worn mattresses, which negatively impacted their rest.
Pillows also drew mixed feedback with a few guests noting they were hard or of poor quality, which, in some cases, contributed to an uncomfortable sleep. Despite these varied opinions, there were mentions of spacious and comfortable rooms, which balanced out the bed critiques for some guests.
In summary, while many guests enjoyed the comfort of the beds at Grand Hotel Bonanno, there were significant mentions of hard mattresses and outdated bedding that affected others' comfort levels. Future guests might consider these points when planning their stay.
Cleanliness
The bathrooms, though occasionally noted as needing some updates, are generally clean and spacious with clean towels provided daily. The staff also received praise for their friendliness and attentiveness, contributing to the overall positive experience. Additionally, the hotel's proximity to attractions like the Leaning Tower of Pisa makes it a convenient choice for visitors.
Despite a few mentions of areas needing improvement, such as occasional oversight in room cleanliness and updates to decor, the majority of guests seem very pleased with the hotel's cleanliness and accommodation standards. Overall, Grand Hotel Bonanno offers a clean, comfortable stay with a welcoming atmosphere in a prime location.
Staff
Across the board, the hotel's employees are described as extremely kind and attentive, always ready to assist and make the guests' stay comfortable. Whether it's the kitchen staff, restaurant personnel or housekeeping, everyone on the team contributes to a positive experience with their pleasant demeanor and readiness to help.
Professionalism is a recurring theme with many noting the courteous and respectful interactions they had with staff members. This extends to multilingual capabilities, as the staff's ability to communicate in various languages, including English and French, adds to their effectiveness in customer service.
Even in instances where minor inconveniences occurred, the hotel's staff made notable efforts to address issues promptly and efficiently, further cementing their reputation as a reliable and supportive team. Small touches like smiling welcomes, polite interactions and providing helpful tips about local attractions are some of the many ways the staff at Grand Hotel Bonanno ensure a memorable stay for their guests.
Wi-Fi
However, experiences with the Wi-Fi were inconsistent. Some guests found the internet access poor, unreliable or non-existent with frequent interruptions detracting from an otherwise pleasant stay. Several noted that Wi-Fi was only accessible from the reception area or that it required different passwords for each device, which added to the inconvenience. Some even reported no connectivity in their rooms or a signal so weak it was almost unusable.
In summary, while the Grand Hotel Bonanno provides free Wi-Fi throughout the property with generally good reception, there are periodic issues with coverage and stability that could affect some guests' experiences negatively.
Parking
Many visitors appreciate the large parking lot and the seamless parking experience, underscoring the availability and ease of access. For those who need additional security, underground and enclosed parking lot options are available, making it a suitable choice for car and motorcycle parking.
Despite predominantly favorable reviews, some guests mention that parking spaces can be narrow and occasionally fill up quickly, leading to limited availability. Others note a small fee for parking, but this is seen as a minor inconvenience given the overall positive parking facilities.
In summary, Grand Hotel Bonanno provides a practical and secure parking experience, ensuring that parking is one less thing for guests to worry about during their stay.
Family
The hotel's central location and nearby family-friendly restaurant add to its convenience, making it ideal for short vacations with loved ones. Guests frequently praise the hotel's flexibility and good service, particularly its ability to cater to the needs of children and babies. It also accommodates the presence of pets with dog-friendly rooms available.
Grand Hotel Bonanno ensures that families enjoy a comfortable stay with large, air-conditioned rooms equipped with necessary amenities like private safes. The family rooms are noted for their comfort and cribs are available for young children. The hotel's kid-friendly approach extends to offering special kid menus, enhancing the overall experience for families.
With excellent value for money, this family-friendly hotel succeeds in providing a pleasant and suitable environment for family stays. The friendly atmosphere, combined with the attentive and family-oriented staff, guarantees a memorable stay for families looking for a comfortable and accommodating vacation spot.
4 Star
On a positive note, the hotel receives high marks for its exceptional dining experience with special praise for the quality of the dishes and the dedication of the waitstaff. The breakfast, although described variably as beautiful and very small, seems to make a good impression on many. Guests also commend the hotel’s cleanliness and overall tidiness.
The location of the hotel is both praised and critiqued—it is in a quiet area, away from the bustling city center, but this also means fewer nearby restaurants or bars. This might be a consideration for those looking to explore local dining options.
While the hotel’s facilities and services may not entirely live up to the 4-star label, it remains a recommended option for those seeking comfort and hospitality, coupled with a decent quality-price ratio. For travelers who prioritize excellent dining and a peaceful, clean environment, the Grand Hotel Bonanno may still be a viable choice.
Business
Accessible
The hotel's location is a significant plus, being in close proximity to public transportation, including the Pisa S. Rossore train station. This convenient position allows for easy access to the city center and surrounding towns, making it ideal for sightseeing.
While the hotel is a 30-minute walk from the central station, which might pose a challenge for some, it compensates with accessible parking and good connections via public transport. Overall, Grand Hotel Bonanno is acknowledged for providing accessible accommodations and amenities, ensuring a comfortable stay for guests with disabilities.
Honeymoon
Romantic
The establishment not only offers a picturesque drawbridge but also serves delightful touches like an anniversary cake delivered right to your breakfast tray, enhancing the romantic vibes. The charming ambiance extends throughout the property, making it an excellent spot for later parties as well. Couples looking for romance will find the hotel's atmosphere irresistible, whether it's a romantic stay, a break or just a charming place to relax.
Ultimately, the Grand Hotel Bonanno encapsulates everything one might desire for a romantic escape, creating unforgettable memories in a beautifully romantic setting.
Dog Friendly
From dog-friendly rooms to pet services and amenities, the hotel goes the extra mile to accommodate pets. Dogs are allowed and accepted throughout the property with designated dog spaces provided for their convenience. Guests can expect pet services and dog amenities to be readily available, which include everything from basic necessities to special treats.
The overarching sentiment is that pets are not just allowed, but genuinely welcomed, making the Grand Hotel Bonanno a standout option for pet owners seeking a hassle-free experience with their furry companions.
No, Grand Hotel Bonanno doesn't have any pool.
No, a spa isn't available at Grand Hotel Bonanno.
Yes, Grand Hotel Bonanno welcomes dogs.
Yes, parking facilities are available at Grand Hotel Bonanno.
No, Grand Hotel Bonanno doesn't have a gym.
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