Hotel Lujan
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Summary of reviewsHotel Lujan is celebrated for its exceptional location, positioned centrally yet close to nature, providing easy access to the beach, downtown Piriápolis and various local attractions. This makes it an ideal choice for guests who prefer not to drive, allowing convenient access to shops, restaurants and entertainment venues. The beautiful surrounding views and landscapes add to the overall appeal. The well-maintained shared facilities, such as the pools and jacuzzi, enhance the comfort of the stay.
Breakfast at Hotel Lujan is often praised for its variety and delicious offerings with terms like "excellent" and "delicious" frequently mentioned. However, the fixed breakfast schedules and the assisted service format have been less well-received. There are also some noted concerns about the variety and quality, including the freshness of the items.
Dinner experiences are mixed with the hotel dining room providing a comfortable setting but having some issues like the absence of nearby bathrooms and a strong chlorine smell. The hotel's flexibility in allowing meals to be brought into the dining room is appreciated, though some reviews suggest exploring other local dining options.
Guest opinions on the rooms are varied. Positive reviews cite comfort, cleanliness and functionality, particularly enjoying the terraces and balconies available in some rooms. However, there are significant concerns about room size, cleanliness and maintenance with reports of broken fixtures, dampness and outdated amenities.
Cleanliness receives mixed feedback with some guests finding the rooms and pool areas clean and well-maintained, while others note issues such as dirty bathrooms, lack of thorough cleaning and general neglect in room maintenance.
The hotel's staff are widely praised for their friendliness, attentiveness and willingness to ensure a pleasant stay. The reception area, in particular, stands out for its exemplary service, contributing significantly to a positive guest experience.
WiFi service at the hotel is a common point of frustration with stable connections mostly available only in the main floor's public areas and less reliable access in the rooms, particularly on the upper floors.
The pool amenities, including the outdoor, indoor and heated pools, are well-regarded for their cleanliness and enjoyable temperature. Though there are occasional maintenance issues and a strong chlorine smell, the pools are generally highlighted as a positive aspect of the hotel.
Hotel Lujan is considered an excellent destination for families, offering a safe and comfortable environment organized facilities and staff that enhance the family-friendly experience. Minor issues do not significantly detract from the overall positive experience for families.
Reviews on the beds are mixed with some finding them comfortable, but many reporting issues with old, saggy and uncomfortable mattresses, as well as bedding conditions.
Overall, though some aspects like the room conditions and cleanliness could benefit from attention, Hotel Lujan generally delivers a satisfactory stay, particularly notable for its excellent location, friendly staff and family-friendly amenities, making it suitable for budget-conscious travelers seeking basic comforts.
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Breakfast at Hotel Lujan is often praised for its variety and delicious offerings with terms like "excellent" and "delicious" frequently mentioned. However, the fixed breakfast schedules and the assisted service format have been less well-received. There are also some noted concerns about the variety and quality, including the freshness of the items.
Dinner experiences are mixed with the hotel dining room providing a comfortable setting but having some issues like the absence of nearby bathrooms and a strong chlorine smell. The hotel's flexibility in allowing meals to be brought into the dining room is appreciated, though some reviews suggest exploring other local dining options.
Guest opinions on the rooms are varied. Positive reviews cite comfort, cleanliness and functionality, particularly enjoying the terraces and balconies available in some rooms. However, there are significant concerns about room size, cleanliness and maintenance with reports of broken fixtures, dampness and outdated amenities.
Cleanliness receives mixed feedback with some guests finding the rooms and pool areas clean and well-maintained, while others note issues such as dirty bathrooms, lack of thorough cleaning and general neglect in room maintenance.
The hotel's staff are widely praised for their friendliness, attentiveness and willingness to ensure a pleasant stay. The reception area, in particular, stands out for its exemplary service, contributing significantly to a positive guest experience.
WiFi service at the hotel is a common point of frustration with stable connections mostly available only in the main floor's public areas and less reliable access in the rooms, particularly on the upper floors.
The pool amenities, including the outdoor, indoor and heated pools, are well-regarded for their cleanliness and enjoyable temperature. Though there are occasional maintenance issues and a strong chlorine smell, the pools are generally highlighted as a positive aspect of the hotel.
Hotel Lujan is considered an excellent destination for families, offering a safe and comfortable environment organized facilities and staff that enhance the family-friendly experience. Minor issues do not significantly detract from the overall positive experience for families.
Reviews on the beds are mixed with some finding them comfortable, but many reporting issues with old, saggy and uncomfortable mattresses, as well as bedding conditions.
Overall, though some aspects like the room conditions and cleanliness could benefit from attention, Hotel Lujan generally delivers a satisfactory stay, particularly notable for its excellent location, friendly staff and family-friendly amenities, making it suitable for budget-conscious travelers seeking basic comforts.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Lujan is praised for its truly exceptional location, being positioned at the heart of the action while remaining close to nature's splendor. Guests find the hotel's geographical setting to be not only beautiful but also incredibly practical, especially for those without a car. The hotel is centrally located, just a stone's throw away from the beach and the promenade, making it an ideal choice for beach enthusiasts. It is also within easy walking distance of downtown Piriápolis, shops and restaurants, which means that everything one might need is conveniently near.
The proximity to both the sea and various local attractions is often highlighted as a major perk. Many reviews underline the advantage of not needing to drive to access the beach, eateries or entertainment venues. Additionally, the views and landscapes surrounding the hotel contribute to a comforting and enjoyable stay.
The shared facilities, such as the pools and jacuzzi, also receive positive mentions. Guests appreciate the well-kept and enjoyable amenities, which complement the excellent location. Overall, Hotel Lujan stands out for offering a stellar location with easy access to both beachside relaxation and lively urban experiences.
Hotel Lujan's breakfast offerings have garnered mixed reviews from guests with many highlighting the positives while acknowledging some areas for improvement. On the upside, numerous guests have praised the breakfast for its variety and deliciousness, describing it as very good, complete and even spectacular in some instances. Terms like "excellent breakfast" and "very delicious" appear frequently with homemade and buffet options receiving favorable mentions.
However, several guests have noted issues with the breakfast schedule. The fixed time slots, which are divided by room number and limited to early hours (between 8:00 to 8:45 am), have been a source of inconvenience for those looking to enjoy a more relaxed morning. Additionally, the assisted breakfast service, where guests cannot serve themselves and must ask employees to plate their food, has been less well-received.
Critics of the breakfast have pointed out a lack of variety with several reviews mentioning the limited selection of items, which are mostly sweet. Specific grievances include overripe fruits, absence of eggs and the repetition of the same options daily. A few reviews have even mentioned expired food items and stale pastries, suggesting an overall need for quality improvement.
Though the breakfast has been described as complete and homemade by some, others have found it underwhelming with terms like "basic," "adequate," and "poor" being used. The breakfast does not seem to cater well to dietary requirements with limited options for vegans and celiacs.
Overall, while Hotel Lujan’s breakfast is appreciated for its tasty and varied offerings by many, there is a clear indication of areas needing enhancement, particularly the scheduling and quality consistency.
Hotel Lujan offers a dining experience in its dedicated dining room, where guests can enjoy meals at their convenience. Although there are no bathrooms near the pool and a strong chlorine smell can be present on weekends when dining at the hotel, the general facilities, including the dining room, provide a comfortable setting for a meal. One downside noted was that dinner preparations, which were communicated to the kitchen staff well in advance, were not ready as expected due to the staff's early departure. While the hotel promotes a specific nearby restaurant, many did not find it commendable, suggesting that other local dining options might be worth exploring. One unique aspect of the hotel is the presence of a dog that roams freely, including in the dining area, which might be charming or disruptive depending on one's perspective. For those flexible with their dining plans, the hotel does allow meals to be brought into the dining room and supplies the necessary cutlery, providing guests with additional dining options.
Hotel Lujan has received varied feedback on its rooms from guests. On the positive side, some guests appreciated the quiet central location, the functionality and the presence of terraces with certain rooms even offering balconies as requested. Several reviews also highlighted the rooms as comfortable and clean. Notably, one review praised the room for being divine, particularly mentioning that rooms with their own terrace and en-suite bathroom were very nice.
However, the negative feedback revealed significant concerns. Many guests found the rooms small and uncomfortable, often noting issues with cleanliness, dampness and an overall need for maintenance. Reports of broken fixtures, mold, unpleasant odors and dirty corners were common. The air conditioning units leaked and several rooms had broken or outdated amenities, including rusty mini fridges, stained curtains and old TVs. The bathrooms also had multiple issues, from dirty conditions to impractical layouts that often resulted in wet toilet areas.
A major point of contention was the inconsistent cleanliness and lack of room maintenance with some guests noting their rooms were not cleaned daily. Shared terraces compromised privacy and noise from the adjacent elevator added to the discomfort of some rooms. In summary, while a few rooms were found to be satisfactory, the general consensus suggested a pressing need for better maintenance and cleaning to reach a higher standard of guest satisfaction.
Hotel Lujan has received mixed reviews when it comes to the beds. While some guests mentioned that the beds were comfortable, many others expressed dissatisfaction. Concerns primarily revolved around the condition of the mattresses, which were frequently described as old, saggy and uncomfortable. Some guests noted that the mattresses were too hard, worn-out and in some cases, thin.
Several reviews mentioned that double beds were often just two twin beds pushed together, which could be inconvenient as the mattresses would sometimes separate during the night. Bedding also did not escape criticism with multiple comments on the old and uncomfortable sheets with some guests finding their bedding in poor condition or even dirty. There were also issues with missing bed linens, small beds and in a few instances, torn comforters or dirty cushions.
Despite these drawbacks, the staff at Hotel Lujan was consistently praised for their friendliness and willingness to help, reflecting positively on the overall service experience. However, for those prioritizing bed comfort, the hotel might not meet expectations.
Hotel Lujan receives mixed reviews when it comes to cleanliness. Positive comments highlight clean and comfortable rooms with a notably clean scent. Some guests also appreciate the well-maintained pool area, although others mention it being unclean at times. Housekeeping staff generally receive praise for their efforts, even though they seem overwhelmed, leading to minimal and surface-level cleaning.
However, numerous reviews point out significant cleanliness issues. Common complaints include dirty bathrooms with clogged showerheads, dirty towels, spider webs and sandy or sticky floors. The lack of trash cans in rooms and bathrooms is also a noted inconvenience. Frequent mentions of dampness and general neglect in room maintenance, such as leaking water and unclean mirrors, add to the dissatisfaction.
Guests find that common areas, although generally tidy, sometimes emit distinct odors and occasionally lack thorough cleaning. The inconsistent cleaning efforts result in experiences where rooms are described as having visible dirt and requiring more extensive attention.
In short, while some guests find their stay at Hotel Lujan satisfactory in terms of cleanliness, there is a recurring theme of superficial and inconsistent cleaning, pointing to a need for more rigorous housekeeping and maintenance standards.
Hotel Lujan has garnered numerous accolades for its staff, who are often described as friendly, attentive and willing to go the extra mile to ensure guests have a pleasant stay. The reception area stands out for its impeccable service with particular praise for individuals like Daniela, who epitomizes the welcoming and solution-oriented approach characteristic of the team. The housekeepers and all other staff members contribute to this positive impression, consistently providing excellent attention and service.
Guests note the excellent hospitality, reflecting a staff that is not just reactive but also proactive in addressing any issues that arise, often resolving them swiftly and effectively. The courteous and polite treatment received from the hotel staff creates a charming and helpful atmosphere, contributing significantly to the overall guest experience.
While there are occasional mentions of less favorable interactions, these are overshadowed by the overwhelming affirmation of the staff’s kindness and competence. The team's dedication to maintaining a high standard of service makes Hotel Lujan a recommended destination for those seeking courteous and efficient guest relations in a comfortable setting.
Guests at Hotel Lujan have shared mixed experiences regarding the hotel's WiFi service. One overwhelmingly consistent point is that WiFi is available throughout the main floor of the building, allowing guests to stay connected in common areas. However, many guests reported that the WiFi does not reach the rooms, particularly on the second floor. Some also noted difficulties in getting a stable connection with the internet often cutting out and, in some cases, not connecting at all. While the hotel's WiFi service appears to be functional in public areas, those looking for in-room internet access might find it inadequate.
Hotel Lujan offers a commendable swimming experience with a range of pool options for guests. The outdoor pool is particularly praised for its cleanliness and adequate size, making it a pleasant spot for relaxation. Equally, the heated pool and indoor pool provide a good temperature and are well-maintained, adding significant value to the stay. Guests have especially noted the beauty of the pool areas, which adds to the overall appeal of the hotel's common spaces.
However, a few concerns have been mentioned, such as occasional issues with pool maintenance and the strong presence of chlorine. Additionally, the heated pool requires prior appointment, which might be inconvenient for some. Despite these minor drawbacks, the pools, including a small but enjoyable jacuzzi, are consistently noted as highlights of the hotel, contributing positively to the guest experience. The establishment's commitment to cleanliness and COVID control measures further enhances the appeal of its swimming facilities.
Hotel Lujan is highly regarded as an ideal destination for families. The reviews consistently highlight its family-oriented atmosphere, providing both peace and comfort that appeal to guests traveling with children. Many find the environment comfortable and safe for family stays.
The accommodation is noted for its excellent attention and organized facilities. The presence of amenities like a shared pool and hot tub adds to the overall appeal. Although the pool is somewhat small and shared among six people, it is still a valued feature. The welcoming staff further enhances the family-friendly experience.
While there are a few minor inconveniences, such as the lack of a high chair in the dining room and a somewhat uncomfortable bathroom for bathing children, these do not significantly detract from the overall positive experience. Guests emphasize the excellent accommodation and the pleasure of spending time with family at the hotel, often expressing their intention to return for another stay.
Hotel Lujan is advertised as a three-star establishment, though some guests noted it feels more like a two-star experience inside. Despite its age, the hotel offers a good balance for those mindful of costs. The facilities and rooms are rather old, but they are clean and sufficient for a three-star rating. The price for its location is considered exceptional, making it a practical choice for budget-conscious travelers. The hotel is family-friendly and provides adequate room space, although some amenities could use an update. Overall, Hotel Lujan delivers a satisfactory stay for those seeking affordability and basic comforts.
Hotel Lujan features a well-regarded heated pool, praised for maintaining a comfortable temperature, which guests find highly enjoyable. Although the pool is described as small, its size does not detract from the experience, as the warmth makes it a highlight of the hotel amenities. Additionally, the hotel offers other heated options, including a jacuzzi, ensuring guests have multiple relaxing aquatic experiences during their stay. The indoor heated pool, in particular, stands out, consistently receiving favorable feedback for its quality and ease of use. Overall, the heated swimming facilities at Hotel Lujan are a significant draw for visitors.
The outdoor pool at Hotel Lujan receives generally positive remarks for being clean and aesthetically pleasing. Guests appreciate the nice outdoor pool area, highlighting the good condition of the jacuzzi as well. The pool's depth, however, may not be suitable for children. There is mention of the outdoor pool not always being available, indicating occasional accessibility issues. Overall, the pool is well-maintained and adds to the hotel's charm.
The indoor pool at Hotel Lujan offers a jacuzzi-style experience, featuring a whirlpool that provides a relaxing atmosphere. It is heated, making it a comfortable option for guests year-round. Conveniently located next to the dining room, it allows easy access for a quick dip. While it is on the smaller side and tends to be busy, it remains a popular amenity due to its warmth and soothing features.
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Location
The proximity to both the sea and various local attractions is often highlighted as a major perk. Many reviews underline the advantage of not needing to drive to access the beach, eateries or entertainment venues. Additionally, the views and landscapes surrounding the hotel contribute to a comforting and enjoyable stay.
The shared facilities, such as the pools and jacuzzi, also receive positive mentions. Guests appreciate the well-kept and enjoyable amenities, which complement the excellent location. Overall, Hotel Lujan stands out for offering a stellar location with easy access to both beachside relaxation and lively urban experiences.
Breakfast
However, several guests have noted issues with the breakfast schedule. The fixed time slots, which are divided by room number and limited to early hours (between 8:00 to 8:45 am), have been a source of inconvenience for those looking to enjoy a more relaxed morning. Additionally, the assisted breakfast service, where guests cannot serve themselves and must ask employees to plate their food, has been less well-received.
Critics of the breakfast have pointed out a lack of variety with several reviews mentioning the limited selection of items, which are mostly sweet. Specific grievances include overripe fruits, absence of eggs and the repetition of the same options daily. A few reviews have even mentioned expired food items and stale pastries, suggesting an overall need for quality improvement.
Though the breakfast has been described as complete and homemade by some, others have found it underwhelming with terms like "basic," "adequate," and "poor" being used. The breakfast does not seem to cater well to dietary requirements with limited options for vegans and celiacs.
Overall, while Hotel Lujan’s breakfast is appreciated for its tasty and varied offerings by many, there is a clear indication of areas needing enhancement, particularly the scheduling and quality consistency.
Dinner
Rooms
However, the negative feedback revealed significant concerns. Many guests found the rooms small and uncomfortable, often noting issues with cleanliness, dampness and an overall need for maintenance. Reports of broken fixtures, mold, unpleasant odors and dirty corners were common. The air conditioning units leaked and several rooms had broken or outdated amenities, including rusty mini fridges, stained curtains and old TVs. The bathrooms also had multiple issues, from dirty conditions to impractical layouts that often resulted in wet toilet areas.
A major point of contention was the inconsistent cleanliness and lack of room maintenance with some guests noting their rooms were not cleaned daily. Shared terraces compromised privacy and noise from the adjacent elevator added to the discomfort of some rooms. In summary, while a few rooms were found to be satisfactory, the general consensus suggested a pressing need for better maintenance and cleaning to reach a higher standard of guest satisfaction.
Beds
Several reviews mentioned that double beds were often just two twin beds pushed together, which could be inconvenient as the mattresses would sometimes separate during the night. Bedding also did not escape criticism with multiple comments on the old and uncomfortable sheets with some guests finding their bedding in poor condition or even dirty. There were also issues with missing bed linens, small beds and in a few instances, torn comforters or dirty cushions.
Despite these drawbacks, the staff at Hotel Lujan was consistently praised for their friendliness and willingness to help, reflecting positively on the overall service experience. However, for those prioritizing bed comfort, the hotel might not meet expectations.
Cleanliness
However, numerous reviews point out significant cleanliness issues. Common complaints include dirty bathrooms with clogged showerheads, dirty towels, spider webs and sandy or sticky floors. The lack of trash cans in rooms and bathrooms is also a noted inconvenience. Frequent mentions of dampness and general neglect in room maintenance, such as leaking water and unclean mirrors, add to the dissatisfaction.
Guests find that common areas, although generally tidy, sometimes emit distinct odors and occasionally lack thorough cleaning. The inconsistent cleaning efforts result in experiences where rooms are described as having visible dirt and requiring more extensive attention.
In short, while some guests find their stay at Hotel Lujan satisfactory in terms of cleanliness, there is a recurring theme of superficial and inconsistent cleaning, pointing to a need for more rigorous housekeeping and maintenance standards.
Staff
Guests note the excellent hospitality, reflecting a staff that is not just reactive but also proactive in addressing any issues that arise, often resolving them swiftly and effectively. The courteous and polite treatment received from the hotel staff creates a charming and helpful atmosphere, contributing significantly to the overall guest experience.
While there are occasional mentions of less favorable interactions, these are overshadowed by the overwhelming affirmation of the staff’s kindness and competence. The team's dedication to maintaining a high standard of service makes Hotel Lujan a recommended destination for those seeking courteous and efficient guest relations in a comfortable setting.
Wi-Fi
Pool
However, a few concerns have been mentioned, such as occasional issues with pool maintenance and the strong presence of chlorine. Additionally, the heated pool requires prior appointment, which might be inconvenient for some. Despite these minor drawbacks, the pools, including a small but enjoyable jacuzzi, are consistently noted as highlights of the hotel, contributing positively to the guest experience. The establishment's commitment to cleanliness and COVID control measures further enhances the appeal of its swimming facilities.
Family
The accommodation is noted for its excellent attention and organized facilities. The presence of amenities like a shared pool and hot tub adds to the overall appeal. Although the pool is somewhat small and shared among six people, it is still a valued feature. The welcoming staff further enhances the family-friendly experience.
While there are a few minor inconveniences, such as the lack of a high chair in the dining room and a somewhat uncomfortable bathroom for bathing children, these do not significantly detract from the overall positive experience. Guests emphasize the excellent accommodation and the pleasure of spending time with family at the hotel, often expressing their intention to return for another stay.
3 Star
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Hotel Lujan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Lujan.
No, Hotel Lujan doesn't allow dogs.
No, parking facilities aren't available at Hotel Lujan.
No, Hotel Lujan doesn't have a gym.
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