Mercè
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Summary of reviewsMercè Hotel, nestled in the charming town of Pineda de Mar, enjoys a prime location that balances tranquility and convenience. The hotel is centrally located near vibrant main streets, a variety of dining options, local shops and is just a short walk from the beach and train station. This setting makes Mercè an ideal base for both relaxation and sightseeing, especially for families who appreciate its quiet ambiance within easy reach of the beach and city center. A notable feature is the rooftop pool, offering stunning city views and a peaceful spot to unwind.
Breakfast at Mercè Hotel receives high praise for its generous, varied and delicious offerings. Guests appreciate the wide selection at the buffet, which caters to diverse tastes with both sweet and savory options. While some guests suggested improvements in variety over longer stays and more healthy options, the overall consensus is positive with many finding the breakfast experience satisfying and exceeding expectations.
Dinner at the hotel is also well-received with guests lauding the delicious and varied dishes. The buffet features fresh fish, vegetables, meats, salads and fruits with main courses changing daily to keep the experience enjoyable. Despite some critiques about limited lunch options and occasional long lines, many found the dinner buffet excellent with a good quality-to-price ratio. Service at the restaurant is frequently highlighted for its friendliness and attentiveness, enhancing guests' dining experiences.
Guest feedback on the rooms at Mercè is mixed but leans towards the positive. Many guests appreciate the spacious, clean and comfortable rooms with some featuring balconies offering pleasant views. Newly renovated rooms with modern decor and functional amenities were particularly praised. However, some guests noted smaller room sizes, noise issues and a need for refurbishment in older rooms. Despite these points, many felt the rooms offered good value for money and praise the cleanliness maintained by the housekeeping staff.
Cleanliness at Mercè generally receives commendation from guests, who describe the hotel and its facilities as clean and well-maintained. The housekeeping staff is frequently praised for their efficiency and friendliness. While a few guests noted specific cleanliness issues, the overall sentiment is that Mercè maintains a high standard of cleanliness across its rooms and common areas.
The hotel's standout feature is its staff, consistently praised for their professionalism, friendliness and dedication. From reception to the restaurant and housekeeping, staff members go out of their way to make guests feel welcomed and well-cared for. This level of personal care significantly contributes to the hotel's pleasant and homely atmosphere, making it a preferred choice for many travelers.
The Wi-Fi at Mercè receives mixed reviews. While some guests report good connectivity in certain areas, many others experience significant issues with weak and unstable signals in their rooms. This inconsistency can be frustrating for guests who need reliable internet access during their stay.
The rooftop pool, despite being on the smaller side, is a popular feature for guests, offering a serene spot to relax with panoramic views. While there are occasional mentions of overcrowding and maintenance needs, the pool area is generally clean and well-received, adding to the hotel's appeal.
Mercè also provides diverse tennis facilities, catering to both tennis and table tennis enthusiasts. Although some guests noted charges for using the courts and varied court sizes, the facility is well-maintained and appreciated by guests wanting to stay active.
Parking at the hotel is convenient for travelers, offering both free and paid options. While the free parking is sometimes a short walk away, the availability and cost-effectiveness of the parking options are generally well-received by guests.
For families, Mercè stands out as a recommended choice, offering a pleasant and familiar atmosphere that caters well to children and provides a welcoming environment for family vacations.
In summary, Mercè Hotel in Pineda de Mar is celebrated for its excellent location, satisfying dining options, comfortable rooms, high cleanliness standards and exceptional staff. Despite some areas for improvement such as Wi-Fi connectivity and room updates, the overwhelmingly positive reviews highlight Mercè as a prime destination for a relaxing, enjoyable and welcoming stay.
Categories
Breakfast at Mercè Hotel receives high praise for its generous, varied and delicious offerings. Guests appreciate the wide selection at the buffet, which caters to diverse tastes with both sweet and savory options. While some guests suggested improvements in variety over longer stays and more healthy options, the overall consensus is positive with many finding the breakfast experience satisfying and exceeding expectations.
Dinner at the hotel is also well-received with guests lauding the delicious and varied dishes. The buffet features fresh fish, vegetables, meats, salads and fruits with main courses changing daily to keep the experience enjoyable. Despite some critiques about limited lunch options and occasional long lines, many found the dinner buffet excellent with a good quality-to-price ratio. Service at the restaurant is frequently highlighted for its friendliness and attentiveness, enhancing guests' dining experiences.
Guest feedback on the rooms at Mercè is mixed but leans towards the positive. Many guests appreciate the spacious, clean and comfortable rooms with some featuring balconies offering pleasant views. Newly renovated rooms with modern decor and functional amenities were particularly praised. However, some guests noted smaller room sizes, noise issues and a need for refurbishment in older rooms. Despite these points, many felt the rooms offered good value for money and praise the cleanliness maintained by the housekeeping staff.
Cleanliness at Mercè generally receives commendation from guests, who describe the hotel and its facilities as clean and well-maintained. The housekeeping staff is frequently praised for their efficiency and friendliness. While a few guests noted specific cleanliness issues, the overall sentiment is that Mercè maintains a high standard of cleanliness across its rooms and common areas.
The hotel's standout feature is its staff, consistently praised for their professionalism, friendliness and dedication. From reception to the restaurant and housekeeping, staff members go out of their way to make guests feel welcomed and well-cared for. This level of personal care significantly contributes to the hotel's pleasant and homely atmosphere, making it a preferred choice for many travelers.
The Wi-Fi at Mercè receives mixed reviews. While some guests report good connectivity in certain areas, many others experience significant issues with weak and unstable signals in their rooms. This inconsistency can be frustrating for guests who need reliable internet access during their stay.
The rooftop pool, despite being on the smaller side, is a popular feature for guests, offering a serene spot to relax with panoramic views. While there are occasional mentions of overcrowding and maintenance needs, the pool area is generally clean and well-received, adding to the hotel's appeal.
Mercè also provides diverse tennis facilities, catering to both tennis and table tennis enthusiasts. Although some guests noted charges for using the courts and varied court sizes, the facility is well-maintained and appreciated by guests wanting to stay active.
Parking at the hotel is convenient for travelers, offering both free and paid options. While the free parking is sometimes a short walk away, the availability and cost-effectiveness of the parking options are generally well-received by guests.
For families, Mercè stands out as a recommended choice, offering a pleasant and familiar atmosphere that caters well to children and provides a welcoming environment for family vacations.
In summary, Mercè Hotel in Pineda de Mar is celebrated for its excellent location, satisfying dining options, comfortable rooms, high cleanliness standards and exceptional staff. Despite some areas for improvement such as Wi-Fi connectivity and room updates, the overwhelmingly positive reviews highlight Mercè as a prime destination for a relaxing, enjoyable and welcoming stay.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel offers a swimming pool. The availability of parking enhances the convenience for guests arriving by car.
Cheap Hotel
Hotel Mercè, while a hotel, may offer competitive pricing compared to larger resorts. Its location on Rdo. Antoni Doltra suggests a central location, balancing cost and convenience for budget-conscious travelers.
Hotel with Tennis Courts
Offers a variety of tennis facilities, including different types of tennis courts and tennis tables. It provides diverse options for tennis enthusiasts.
3-Star Hotel
This hotel offers a quiet environment and clean rooms, as well as a nice balcony. The hotel is well-regarded for its service and comfort.
Hotel with Outdoor Pool
The hotel features a rooftop pool area that includes a pool with a view, sunbeds, and a nearby snack bar. This area provides a relaxing space for guests.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the charming town of Pineda de Mar, Mercè Hotel boasts an enviable location, drawing praise from guests for its convenience and beauty. Centrally situated, the hotel is a short stroll from the bustling main street, a variety of delightful restaurants and an array of local shops. The proximity to the beach and the train station makes it an ideal spot for seaside fun and easy commuting to Barcelona, opening up a blend of relaxation and sightseeing opportunities.
Guests appreciate the quietness inside the hotel, despite its central location. The calm atmosphere provides a relaxing retreat after a day exploring nearby attractions. The hotel is within walking distance to the beach, usually a ten-minute stroll down a scenic tree-lined street, although some guests noted this distance varies and is a bit longer for some.
Families find the hotel's setting particularly advantageous, enjoying its serene and peaceful area, which is also close to the vibrant city center and beach. The historic charm of the town, visible from some balconies, adds a quaint touch to guests' stay, while various shops, restaurants and supermarkets are conveniently nearby.
Travelers highlight Mercè's rooftop pool as a fantastic addition, offering stunning city views and a quiet, scenic spot to unwind. Accessibility is also a significant plus with the train station just a short walk away, providing easy, direct transit to Barcelona for those keen on urban excursions.
In summary with its excellent central yet quiet location, commendable proximity to the beach, city center and transport links, Mercè Hotel stands out as a prime choice for visitors to Pineda de Mar looking for a blend of tranquility, convenience and a touch of local charm.
The guest reviews of Mercè highlight a generally positive dining experience, particularly when it comes to breakfast. Many guests praised the breakfast for being generous, varied and delicious, lauding the wide selection that catered to various tastes including both sweet and savory options. The breakfast buffet received high marks for its completeness and diversity, offering plenty of choices for all guests. Some reviewers noted the exceptional quality and the hearty nature of the meals, which often exceeded their expectations.
However, there were occasional critiques about the lack of variety over longer stays with some guests mentioning a sense of monotony. A few comments also pointed out the limited healthy options, such as fresh fruit and vegetables, noting that certain items like coffee and juice could use improvement.
Overall, Mercè seems to deliver a satisfying breakfast experience with its abundant and diverse offerings, although there's room for enhancement in variety and health-focused options.
The reviews for dinner at the hotel 'Mercè' reveal a largely positive dining experience with a few areas for improvement. Guests praise the delicious and varied food, highlighting freshly prepared dishes such as Callos and Morcilla. The buffet offers an abundance of fresh fish, vegetables, meat, salads and fresh fruit, which are consistently described as tasty and well-prepared. Many guests are particularly impressed with the quality and variety of the breakfast and dinner buffets, noting that main dishes change daily, contributing to a satisfying and enjoyable dining experience.
However, while the variety is generally appreciated, some feedback indicates that lunch options are more limited and the quality of the cuisine could sometimes be elevated. Additionally, a few guests mentioned specific downsides like the food smell in the corridors and occasional long lines in the dining room. There were also comments on the limited meal schedules and a desire for more cheese options at dinner.
Staff interaction is frequently complimented with the friendly and welcoming reception noted, adding to the overall dining satisfaction. The dinner buffet is described as excellent with a good quality-to-price ratio and half-board and full-board options are highly recommended by several guests.
In summary, the consistent themes across the reviews point to a dining experience that is varied, generous and mostly of high quality with the occasional critique suggesting room for slight enhancements in meal variety and overall restaurant ambience.
The reviews for 'Mercè' reveal a mixed impression of its rooms with a strong focus on the positives. Many guests appreciated the spacious and clean rooms, which were described as comfortable and tidy. Some rooms featured balconies, offering pleasant views and adding to the overall enjoyment. Notably, several reviews mentioned newly renovated rooms that boasted modern decor and functional amenities. Guests frequently highlighted the comfort of the beds and the well-maintained condition of the rooms.
On the other hand, there were comments about smaller room sizes, which seemed to be a common issue. Several guests pointed out that some rooms were on the noisier side, often due to their location near busy streets or directly above hotel entrances. Additionally, some reviewers noted that certain rooms, especially the budget options, were outdated and in need of refurbishment. Issues such as outdated bathrooms, poorly functioning air conditioning and insufficient power outlets were also mentioned.
Despite these negatives, many guests felt that the rooms offered good value for money and were satisfied with the cleanliness maintained by the housekeeping staff. Overall, while there were some inconsistencies in room quality and size, 'Mercè' provided a generally pleasing stay with comfortable, clean and spacious accommodations for many travelers.
Guests’ experiences with the beds at the Mercè hotel are notably mixed. On the positive side, many guests appreciated the comfort and spaciousness of the beds, frequently noting them as very comfortable and clean. It seems that a considerable number of visitors found the beds to be soft and plush, contributing to a restful night's sleep. Some guests highlighted good quality bedding, along with comfortable and clean linens, which further enhanced their stay.
However, there were also significant criticisms. Many guests reported discomfort due to bed quality issues, mentioning that the mattresses were often hard, springy or in need of replacement. A recurring complaint was the use of two single beds pushed together instead of a true double bed, which some found unsatisfactory. Pillows were described as thin by multiple reviewers, contributing to an overall lack of comfort for some.
Several reviews mentioned issues such as beds being too soft or too firm, while others pointed out structural problems like creaking beds, weak headboards or noticeable springs. There were reports of beds being wobbly or even collapsing. Bedding hygiene also drew complaints with some guests noting that sheets were not always changed after check-out.
In summary, while many guests praise the comfort and cleanliness of the beds at Mercè, there are notable issues with mattress quality and bed structure that need addressing.
Mercè has garnered mixed feedback about its cleanliness from guests, though the majority of the reviews highlight a positive experience. Many guests have praised the hotel for being clean and beautiful with rooms described as clean, functional and well-maintained. The daily cleaning routine, which includes fresh towels and tidy rooms, is appreciated and the hotel’s general cleanliness, including facilities and common areas, has been noted favorably.
Some guests have commended the hotel’s impeccable cleanliness and the friendly, hardworking housekeeping staff. The clean and tidy environment extends to the swimming pool, dining room, terrace and other areas within the hotel. Descriptions of rooms being very clean and cozy with clean bedding and fresh bathrooms daily, add to the hotel’s appeal.
However, there have been occasional criticisms regarding the cleanliness. A few guests pointed out issues such as dirty rooms, hairs in the bathroom, large dust behind the air conditioning and superficial cleaning on arrival. Some mentioned specific incidents like stained towels, boogers on the shower curtain and candy wrappers under the bed. Despite these issues, the overall feedback leans towards the positive with the majority of guests finding the cleanliness of Mercè satisfactory.
Nestled in the heart of town, Mercè hotel is renowned for its outstanding staff, who go above and beyond to ensure every guest feels warmly welcomed and well cared for. First and foremost, the reception team receives high praise for their friendly and attentive demeanor. Guests frequently mention the professionalism and kindness exhibited during check-in and throughout their stay. The receptionists are described as approachable and responsive, always willing to cater to various needs and requests.
The restaurant staff are equally commendable, known for their friendliness and helpfulness. Diners enjoy more than just good food—they experience warm, engaging interactions with waiters and chefs who are always up for a chat. Visitors often mention the excellent attention and service provided by the waitstaff, which enhances the dining experience.
Moreover, the housekeeping team is celebrated for their courteousness and efficiency. Guests appreciate the daily room maintenance and the friendly conversations shared with the cleaning staff. This level of personal care contributes to a pleasant and homely atmosphere throughout the hotel.
Across different areas, staff members are consistently noted for their helpful nature. Whether at the reception, in the restaurant or around the hotel, the personnel's kindness and professionalism stand out, making guests feel valued and appreciated. Visitors also highlight the sincere dedication of the team, often recognizing specific individuals who made their stay memorable.
Overall, the overwhelmingly positive feedback about Mercè’s staff reveals a deep commitment to exceptional service and guest satisfaction. The friendly and supportive environment fostered by the entire team makes Mercè a standout choice for travelers seeking excellent hospitality.
The WiFi situation at 'Mercè' seems to be quite complicated with a mix of both positive and negative experiences. Some guests have reported that the WiFi works well and is free in certain areas like the hall, while others have experienced significant connectivity issues in their rooms. Reviews mention that the WiFi can be very weak, sometimes disappearing every few minutes or being so slow that it’s impossible to load web pages or watch films on a personal tablet. Additionally, some guests had to pay a daily fee for WiFi access with codes required per device, which adds to the inconvenience. Despite the occasional reports of good WiFi and even excellent connection, many guests found the overall internet experience at the hotel to be quite lacking and frustrating.
The rooftop pool at Mercè receives mixed feedback from guests with a significant number of positive remarks highlighting its merits. Visitors appreciate the rooftop location, which offers a magnificent and panoramic view, making it a serene spot to relax. The pool itself, while often described as small and cozy, is noted for being clean and well-maintained with ample loungers available for sunbathing. The surrounding rooftop terrace and bar area are also well-received, adding to the enjoyable ambiance.
However, there are consistent comments about the pool's limited size, which can lead to overcrowding at times. Some guests faced difficulties with access due to high steps and there were occasional mentions of the pool water being cloudy or needing better maintenance. Despite these drawbacks, the rooftop pool remains a popular feature that many guests find delightful for a quick dip and cooling off, especially given the beautiful views and comfortable setup of the lounge area.
Mercè offers a variety of tennis facilities that cater to enthusiasts looking for a good game during their stay. The hotel features different types of tennis courts, ensuring that guests can find a match to their preference. Additionally, there are tennis tables available for those who enjoy table tennis. While some guests noted that there are charges for using the courts and that one court may be small, the overall feedback highlights the diverse and well-maintained tennis area. This makes Mercè a suitable destination for tennis lovers who appreciate an array of options to stay active.
Parking at Mercè receives mixed reviews but leans towards being a convenient feature for travelers. The majority of past guests appreciated the availability of free parking, even though it is usually located a bit far from the hotel, typically around a 5 to 15-minute walk away. Some guests found this distance inconsequential, highlighting that the walk was easy and parking near the bus stop was a bonus.
Mercè offers both free and paid parking options, providing three choices in total. There is enclosed parking, which was praised for its security and another option with a small deposit required, situated about 500 meters away. Despite some parking spots being full at times, there was generally a good level of availability in nearby residential areas.
While the parking lot near the hotel was often noted as conveniently located, a few guests mentioned challenges such as the underground parking being hard to navigate and the free parking spots filling up quickly. For those who used paid parking, the daily rate of 6 euros was mentioned as a reasonable cost.
In summary, while Mercè's parking solutions are not perfect and come with a few minor inconveniences related to distance and availability, the free and varied options offered generally satisfied guests, making it an important amenity for those driving to the hotel.
'Mercè' is a highly recommended family-friendly hotel that offers a very pleasant environment for a vacation with children. Guests consistently highlight the exceptional family atmosphere and the sense of being in a familiar, family-run hotel. The accommodations are praised for being spacious and tidy with family rooms designed to suit larger groups, such as triple and quadruple room options.
The buffet at the hotel offers a good variety of meals, making dining convenient and enjoyable for families. The amenities also cater well to families with comfortable rooms featuring facilities like a shower and a bathtub suitable for children. It's noted that the entertainment provided for children is very good, though some activities, like those on Halloween, may seem underwhelming to some guests.
While the hotel is described as peaceful and quiet, providing a relaxing experience for those looking to spend quality time with their family, there are minor points that guests think could be improved, such as adding anti-slip mats in the bathtubs for better safety and addressing the issue of mosquitoes in the children's playroom.
Overall, 'Mercè' is seen as a good value for money, offering a family-oriented atmosphere and being an excellent option for family trips. The staff's nice treatment toward children and pet accommodation add to its appeal for a wholesome family stay. With its reassuring family atmosphere and ample facilities, it stands out as a great choice for those seeking a peaceful family vacation.
The Mercè Hotel, a three-star establishment, receives mixed reviews regarding its facilities and services. On the positive side, guests frequently mention its good value for money, describing it as a very affordable hotel with a decent price-quality ratio. The rooftop pool is particularly highlighted as amazing and the rooms are considered decently equipped for the price. These aspects make the hotel an acceptable choice for budget-conscious travelers seeking a pleasant stay.
On the other hand, some reviews suggest the hotel falls short of expectations for a three-star rating. Issues such as old, poorly insulated rooms, uncomfortable bedding and noticeable wear and tear are mentioned. Some guests feel the hotel needs renovation and small improvements to better match its three-star categorization. Despite these critiques, the overall sentiment leans towards the hotel being a fair option for those looking for economical accommodations with adequate facilities.
Mercè offers a range of amenities that cater to business travelers, including a business center and various desk facilities in the rooms, ensuring a convenient working environment. The rooms are described as large and comfortable, making it a suitable choice for those traveling for work. Despite the average lighting in the working space, the hotel compensates with additional facilities such as a rooftop pool, providing a relaxing spot after a busy day. One downside to note is that breakfast starts only after 8am, which may not be ideal for early risers or those with a tight morning schedule. Overall, Mercè provides key facilities that support business guests.
Mercè offers a variety of accommodations that are well-suited for guests with disabilities, featuring rooms that are adapted for wheelchair users and those with reduced mobility. Accessibility is a key highlight with easy access throughout the hotel and convenient parking options. Guests also appreciated the direct elevator access to the pool, which further enhanced ease of movement. The check-in process was noted as being particularly smooth and straightforward. On top of this, the hotel is well maintained and guests have access to an array of tennis courts, including options for extra long tennis. Overall, Mercè provides a comfortable and accessible stay for disabled guests.
Mercè hotel offers a rooftop oasis with its stunning outdoor pool. The pool, perched on the top floor, provides guests with breathtaking views and a beautiful terrace to unwind. Many reviewers highlight the convenience and accessibility of the pool, even after check-out, making it a perfect spot to spend extra leisure time. The pool area is well-managed and comes with a bar, adding to its appeal. Though some noted the size of the pool to be on the smaller side, the overall positive feedback underscores its charm and the delightful experience it provides. The rooftop pool at Mercè is a particularly notable feature, making it a perfect retreat for guests seeking relaxation and scenic vistas.
Mercè is highlighted for being a highly pet-friendly hotel with numerous guests appreciating its policies that welcome pets. The hotel permits dogs regardless of their size, although there is a fee for their stay, which has been reported as being either 10 or 15 euros. The family-friendly atmosphere extends to pets, creating a warm and inclusive ambiance. Guests have enjoyed the aspect of being able to bring their pets along, including cats and even puppies.
The cleanliness of the dog-friendly areas has been noted positively with efficient staff quickly addressing any pet-related messes. However, some reviews mentioned issues with noise from dogs barking at night and in the morning, which slightly disrupted their stay. Additionally, there have been instances of dogs eliminating in the lobby, again swiftly managed by the staff.
The hotel's proximity to a dog-friendly beach, just a five-minute drive away, is a significant perk for pet owners seeking outdoor activities for their pets. Overall, Mercè's accommodating stance towards pets, combined with a reasonable pet fee and attentive service, makes it a favorable choice for travelers wanting to bring their furry friends along.
Location Show Map
Location
Guests appreciate the quietness inside the hotel, despite its central location. The calm atmosphere provides a relaxing retreat after a day exploring nearby attractions. The hotel is within walking distance to the beach, usually a ten-minute stroll down a scenic tree-lined street, although some guests noted this distance varies and is a bit longer for some.
Families find the hotel's setting particularly advantageous, enjoying its serene and peaceful area, which is also close to the vibrant city center and beach. The historic charm of the town, visible from some balconies, adds a quaint touch to guests' stay, while various shops, restaurants and supermarkets are conveniently nearby.
Travelers highlight Mercè's rooftop pool as a fantastic addition, offering stunning city views and a quiet, scenic spot to unwind. Accessibility is also a significant plus with the train station just a short walk away, providing easy, direct transit to Barcelona for those keen on urban excursions.
In summary with its excellent central yet quiet location, commendable proximity to the beach, city center and transport links, Mercè Hotel stands out as a prime choice for visitors to Pineda de Mar looking for a blend of tranquility, convenience and a touch of local charm.
Breakfast
However, there were occasional critiques about the lack of variety over longer stays with some guests mentioning a sense of monotony. A few comments also pointed out the limited healthy options, such as fresh fruit and vegetables, noting that certain items like coffee and juice could use improvement.
Overall, Mercè seems to deliver a satisfying breakfast experience with its abundant and diverse offerings, although there's room for enhancement in variety and health-focused options.
Dinner
However, while the variety is generally appreciated, some feedback indicates that lunch options are more limited and the quality of the cuisine could sometimes be elevated. Additionally, a few guests mentioned specific downsides like the food smell in the corridors and occasional long lines in the dining room. There were also comments on the limited meal schedules and a desire for more cheese options at dinner.
Staff interaction is frequently complimented with the friendly and welcoming reception noted, adding to the overall dining satisfaction. The dinner buffet is described as excellent with a good quality-to-price ratio and half-board and full-board options are highly recommended by several guests.
In summary, the consistent themes across the reviews point to a dining experience that is varied, generous and mostly of high quality with the occasional critique suggesting room for slight enhancements in meal variety and overall restaurant ambience.
Rooms
On the other hand, there were comments about smaller room sizes, which seemed to be a common issue. Several guests pointed out that some rooms were on the noisier side, often due to their location near busy streets or directly above hotel entrances. Additionally, some reviewers noted that certain rooms, especially the budget options, were outdated and in need of refurbishment. Issues such as outdated bathrooms, poorly functioning air conditioning and insufficient power outlets were also mentioned.
Despite these negatives, many guests felt that the rooms offered good value for money and were satisfied with the cleanliness maintained by the housekeeping staff. Overall, while there were some inconsistencies in room quality and size, 'Mercè' provided a generally pleasing stay with comfortable, clean and spacious accommodations for many travelers.
Beds
However, there were also significant criticisms. Many guests reported discomfort due to bed quality issues, mentioning that the mattresses were often hard, springy or in need of replacement. A recurring complaint was the use of two single beds pushed together instead of a true double bed, which some found unsatisfactory. Pillows were described as thin by multiple reviewers, contributing to an overall lack of comfort for some.
Several reviews mentioned issues such as beds being too soft or too firm, while others pointed out structural problems like creaking beds, weak headboards or noticeable springs. There were reports of beds being wobbly or even collapsing. Bedding hygiene also drew complaints with some guests noting that sheets were not always changed after check-out.
In summary, while many guests praise the comfort and cleanliness of the beds at Mercè, there are notable issues with mattress quality and bed structure that need addressing.
Cleanliness
Some guests have commended the hotel’s impeccable cleanliness and the friendly, hardworking housekeeping staff. The clean and tidy environment extends to the swimming pool, dining room, terrace and other areas within the hotel. Descriptions of rooms being very clean and cozy with clean bedding and fresh bathrooms daily, add to the hotel’s appeal.
However, there have been occasional criticisms regarding the cleanliness. A few guests pointed out issues such as dirty rooms, hairs in the bathroom, large dust behind the air conditioning and superficial cleaning on arrival. Some mentioned specific incidents like stained towels, boogers on the shower curtain and candy wrappers under the bed. Despite these issues, the overall feedback leans towards the positive with the majority of guests finding the cleanliness of Mercè satisfactory.
Staff
The restaurant staff are equally commendable, known for their friendliness and helpfulness. Diners enjoy more than just good food—they experience warm, engaging interactions with waiters and chefs who are always up for a chat. Visitors often mention the excellent attention and service provided by the waitstaff, which enhances the dining experience.
Moreover, the housekeeping team is celebrated for their courteousness and efficiency. Guests appreciate the daily room maintenance and the friendly conversations shared with the cleaning staff. This level of personal care contributes to a pleasant and homely atmosphere throughout the hotel.
Across different areas, staff members are consistently noted for their helpful nature. Whether at the reception, in the restaurant or around the hotel, the personnel's kindness and professionalism stand out, making guests feel valued and appreciated. Visitors also highlight the sincere dedication of the team, often recognizing specific individuals who made their stay memorable.
Overall, the overwhelmingly positive feedback about Mercè’s staff reveals a deep commitment to exceptional service and guest satisfaction. The friendly and supportive environment fostered by the entire team makes Mercè a standout choice for travelers seeking excellent hospitality.
Wi-Fi
Pool
However, there are consistent comments about the pool's limited size, which can lead to overcrowding at times. Some guests faced difficulties with access due to high steps and there were occasional mentions of the pool water being cloudy or needing better maintenance. Despite these drawbacks, the rooftop pool remains a popular feature that many guests find delightful for a quick dip and cooling off, especially given the beautiful views and comfortable setup of the lounge area.
Tennis
Parking
Mercè offers both free and paid parking options, providing three choices in total. There is enclosed parking, which was praised for its security and another option with a small deposit required, situated about 500 meters away. Despite some parking spots being full at times, there was generally a good level of availability in nearby residential areas.
While the parking lot near the hotel was often noted as conveniently located, a few guests mentioned challenges such as the underground parking being hard to navigate and the free parking spots filling up quickly. For those who used paid parking, the daily rate of 6 euros was mentioned as a reasonable cost.
In summary, while Mercè's parking solutions are not perfect and come with a few minor inconveniences related to distance and availability, the free and varied options offered generally satisfied guests, making it an important amenity for those driving to the hotel.
Family
The buffet at the hotel offers a good variety of meals, making dining convenient and enjoyable for families. The amenities also cater well to families with comfortable rooms featuring facilities like a shower and a bathtub suitable for children. It's noted that the entertainment provided for children is very good, though some activities, like those on Halloween, may seem underwhelming to some guests.
While the hotel is described as peaceful and quiet, providing a relaxing experience for those looking to spend quality time with their family, there are minor points that guests think could be improved, such as adding anti-slip mats in the bathtubs for better safety and addressing the issue of mosquitoes in the children's playroom.
Overall, 'Mercè' is seen as a good value for money, offering a family-oriented atmosphere and being an excellent option for family trips. The staff's nice treatment toward children and pet accommodation add to its appeal for a wholesome family stay. With its reassuring family atmosphere and ample facilities, it stands out as a great choice for those seeking a peaceful family vacation.
3 Star
On the other hand, some reviews suggest the hotel falls short of expectations for a three-star rating. Issues such as old, poorly insulated rooms, uncomfortable bedding and noticeable wear and tear are mentioned. Some guests feel the hotel needs renovation and small improvements to better match its three-star categorization. Despite these critiques, the overall sentiment leans towards the hotel being a fair option for those looking for economical accommodations with adequate facilities.
Business
Accessible
Outdoor Pool
Dog Friendly
The cleanliness of the dog-friendly areas has been noted positively with efficient staff quickly addressing any pet-related messes. However, some reviews mentioned issues with noise from dogs barking at night and in the morning, which slightly disrupted their stay. Additionally, there have been instances of dogs eliminating in the lobby, again swiftly managed by the staff.
The hotel's proximity to a dog-friendly beach, just a five-minute drive away, is a significant perk for pet owners seeking outdoor activities for their pets. Overall, Mercè's accommodating stance towards pets, combined with a reasonable pet fee and attentive service, makes it a favorable choice for travelers wanting to bring their furry friends along.
Yes, Mercè has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercè.
Yes, Mercè welcomes dogs.
Yes, parking facilities are available at Mercè.
No, Mercè doesn't have a gym.
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