The Kensington Hotel in Ann Arbor is highly praised for its optimal location, making it a convenient base for various activities and destinations. Positioned near I-94 on the South Side, the hotel provides easy access to the highway, the University of Michigan, downtown attractions and numerous shopping options. Its proximity to the Farmers Market, Art Fair and availability of a shuttle service further enhances its appeal.
The hotel consistently receives positive feedback for cleanliness with immaculate rooms and well-maintained common areas. Guests appreciate the peaceful environment, spotless pool area and clean hot tub, contributing to a luxurious and comfortable atmosphere. The property's beautiful landscaping and manicured grounds add to the overall charm.
The rooms are frequently described as clean, spacious and comfortable with practical amenities such as a fridge and coffeemaker. Many guests enjoy the room views and the thoughtful design, which includes a separation of the shower and toilet area from the sink area. However, some reviews mention minor cleanliness issues and the need for bathroom updates. Despite this, the spaciousness, comfort and functionality of the rooms make them a strong point.
The hotel's breakfast offerings receive mixed reviews with many guests praising the high quality and generous portions at the attached Relish restaurant. The breakfast buffet and excellent service are also highlighted positively. Nonetheless, some guests note the lack of complimentary breakfast or coffee and perceive the options as overpriced.
Guests consistently commend the friendliness and efficiency of the staff, describing them as accommodating, attentive and exceptionally nice. The staff's ability to assist with special requests and ensure guest comfort significantly enhances the overall guest experience.
The pool facilities are a standout feature, frequently described as amazing and well-maintained, including a hot tub and sauna. Cleanliness, depth and a heated pool environment make it a primary attraction.
The beds receive considerable praise for their comfort and cleanliness. Many guests find the beds exceptionally comfortable, though there are occasional mentions of overly soft beds or lumpy pillows. Overall, the beds contribute to a positive sleeping experience.
In summary, The Kensington Hotel stands out for its prime location, cleanliness, spacious and well-appointed rooms, exceptional staff and impressive pool facilities, making it a highly recommended choice for travelers visiting Ann Arbor.