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Summary of reviewsHotel Shangri-La emerges as a highly favored destination among travelers, offering a blend of convenience, comfort, and quality service. Its strategically advantageous location near major roadways and close to Ala's historic center makes it ideal for guests seeking easy access to both urban and natural attractions, all while enjoying a tranquil setting.
The breakfast at Hotel Shangri-La is broadly appreciated, with offerings that include a wide selection of sweet and savory options made from local products, ensuring a fulfilling start to the day. The abundance of cakes and pies delights those with a sweet tooth, despite some areas for improvement in diversity and presentation. The on-site dining experience extends to dinner, receiving high marks for its excellent seafood and distinguished offerings in both Indian and Italian cuisines, complemented by a well-regarded bar.
Guests also find the rooms at Hotel Shangri-La to be exceptional. Recently renovated, the modern and spacious design features comfortable beds and practical amenities like smart TVs and USB ports. The bathrooms stand out for their size and functionality, contributing to a remarkably comfortable stay. Cleanliness across the hotel is paramount, with a newly renovated ambiance that maintains a high standard of hygiene and adds to the inviting atmosphere.
The staff further enhance the guest experience with their professionalism and friendliness, particularly noted in roles such as receptionists and bar staff, who ensure smooth and pleasant interactions. While one instance of less attentive service was mentioned, the overall impression is one of attentiveness and care, where guests feel valued.
Overall, Hotel Shangri-La excels as a hospitable and convenient choice for travelers, providing satisfying culinary experiences, modern accommodations, and exemplary cleanliness, bolstered by a dedicated and friendly staff.
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