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Summary of reviewsTwin Mountain Inn & Suites in Pigeon Forge impresses with its highly praised and convenient location, offering proximity to major attractions like Dollywood and the LeConte Center while maintaining a peaceful atmosphere. Guests particularly enjoy the serene river views from their balconies, making it a perfect retreat after a day of exploring.
The complimentary breakfast is well-received, featuring a good variety of hot and cold items such as scrambled eggs, sausage, biscuits and unique bear-shaped waffles. Despite a few comments on repetitive menu items and limited seating, the breakfast staff is efficient and cheerful, enhancing the positive dining experience.
Spacious and modern rooms are a highlight, frequently noted for their cleanliness, comfort and well-appointed features like balconies, fireplaces and bathtubs. The views of the river and the cozy amenities, such as fridges and fireplaces, add to the overall comfort and enjoyment. The cleanliness extends throughout the hotel with common areas and facilities being described as spotless and well-maintained, thanks to the attentive housekeeping staff.
The hotel staff receives high praise for their friendliness, professionalism and willingness to go above and beyond to ensure guests have a pleasant stay. Small but thoughtful gestures like leaving a card and chocolates are appreciated by visitors.
Free WiFi is available, although some guests have experienced connectivity issues. The pool area is clean and inviting with new lounge chairs and a fire pit providing a cozy atmosphere. While the pool's size is noted as small by some, the overall experience remains positive.
Parking is generally convenient with free covered parking being a significant advantage. However, some guests feel that the parking lot could benefit from expansion due to limited space during busy times.
Beds at the hotel receive mixed reviews with a majority finding them comfortable and conducive to a restful night's sleep, although there are occasional comments about firmness and pillow quality.
The three-star rating of Twin Mountain Inn & Suites is well-earned with guests praising the immaculate rooms, friendly staff and excellent value for money. Many express a desire to return, highlighting the peaceful ambiance and high-quality services.
The fireplaces, both in-room and outdoor, contribute significantly to the cozy and homely atmosphere appreciated by many guests. The fireplaces, combined with the scenic river views, enhance the overall charm and warmth of the hotel, making it a delightful choice for a relaxing stay. Show more
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Categories
Hotel near Golf Courses
Located in Pigeon Forge, this inn provides access to nearby golf courses. While the inn itself does not have a golf course, its location makes it a convenient option for golf enthusiasts.
Dog Friendly Hotel
The Twin Mountain Inn & Suites is pet-friendly and offers a cozy retreat. Some rooms include a fireplace and a private balcony, perfect for guests and their pets to enjoy the surroundings. The hotel is conveniently located near local attractions.
Hotel with Parking
Twin Mountain Inn & Suites provides parking facilities for its guests.
Accessible Hotel
This hotel is among the most popular accessible hotels in Pigeon Forge.
Hotel with Rooms With Fireplace
This hotel is tagged as having rooms with fireplaces, making it a suitable option for those seeking a cozy in-room fire experience.
3-Star Hotel
Twin Mountain Inn & Suites offers comfortable accommodations with a focus on providing a pleasant stay. Its convenient location and satisfactory amenities make it a reliable option for travelers.
Hotel near Ski Resorts
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds w/ fire place & private balconyThis room features a fireplace, balcony, microwave, and refrigerator. A coffee maker is provided as well.
King Room w/ Soaking Tub, Sofa Bed w/ fire place & private balconyThis room features a spa bath, balcony, seating area with sofa bed, and fireplace. A microwave, refrigerator and coffee maker are provided.
Queen Room with 2 Queen Beds - Disability AccessGuests will have a special experience as the quadruple room features a fireplace. The quadruple room provides air conditioning, a coffee machine, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Guest Reviews
9.3
Excellent
Location
Twin Mountain Inn & Suites enjoys a widely praised location, making it a highly convenient base for exploring the area. Guests repeatedly highlight its perfect and central positioning with easy access to attractions like Dollywood, the LeConte Center and numerous restaurants. The hotel is just off the main strip, providing easy access to the bustling Parkway while maintaining a quiet and peaceful atmosphere. Many appreciated the serene river views from their balconies, which added a touch of tranquility to their stay.
Despite being close to the main drag, the location offers a level of seclusion, making it an appealing choice for those seeking a restful retreat after a day of activities. Reviews emphasize the hotel's proximity to major attractions and entertainment areas, allowing guests to walk or take a short drive to most points of interest, including Gatlinburg. This convenient setting combines accessibility with a relaxed atmosphere, away from the heavy traffic noise of more central accommodations.
Additional comments underline the clean, well-maintained rooms and the friendliness of the staff, further enhancing the guest experience. Overall, the location of Twin Mountain Inn & Suites offers both convenience and quiet, catering to a variety of visitor needs and making it a standout choice for travelers in Pigeon Forge.
Breakfast
At Twin Mountain Inn & Suites, breakfast is generally a positive experience for guests with many reviews highlighting it as a notable feature of their stay. The complimentary breakfast is frequently described as very good, delicious and offering a wide range of choices that include both hot and cold items. Popular mentions include scrambled eggs, sausage, biscuits and gravy and unique bear-shaped waffles, which are particularly loved by visitors.
Guests appreciate the freshness and the fact that breakfast is served warm with some noting that the selection is sufficient for various preferences, even exceeding typical hotel standards. Despite its many positives, there are some critical points as well. Several reviews mention a lack of variety with some guests finding the repetitive menu to be a drawback, particularly the daily presence of the same items like sausage. There's also feedback about the limited size of the breakfast area, leading to insufficient seating during busy times.
Regardless, the breakfast staff receives praise for being alert, cheerful and efficient, contributing significantly to the overall positive experience. While there is room for improvement, especially concerning variety and space, breakfast at Twin Mountain Inn & Suites remains a valued aspect for many guests, adding to the convenience and satisfaction of their stay.
Rooms
The rooms at Twin Mountain Inn & Suites have garnered overwhelmingly positive feedback from guests. Reviews consistently highlight the spaciousness, cleanliness and comfort of the accommodations. Many guests were pleased with the modern, updated decor, noting that the rooms felt brand new and well-appointed. The large size of the rooms, often exceeding expectations, alongside features such as balconies, fireplaces and bathtubs, added to the overall satisfaction. Views of the river from the balconies were frequently mentioned as a delightful perk, attracting guests with the serene and scenic surroundings.
Guests also appreciated the practical amenities provided, including fridges and fireplaces, which contributed to a cozy and comfortable stay. The cleanliness of the rooms was a recurring compliment with many describing them as spotless and well-maintained. The layout and design of the rooms were praised for their functionality and appeal, making the space comfortable for both short and extended stays.
While there were a few isolated mentions of less comfortable sofas and soft pillows, the general consensus was that the rooms were exceptionally clean, quiet and relaxing. The strategic location of the hotel with easy access to nearby venues and tranquil river views, further enhanced the guest experience.
Overall, Twin Mountain Inn & Suites offers a well-rounded and enjoyable stay with its spacious, clean and beautifully appointed rooms that promise comfort and excellent views.
Beds
At Twin Mountain Inn & Suites, accommodations are defined by a variety of opinions on the comfort of the beds. A significant number of guests describe the beds as very comfortable, often using terms like comfy, updated and super comfy to underline their satisfaction. The beds are frequently praised for being clean and well-maintained with some reviews indicating they felt like sleeping on clouds. Several guests note that the beds and mattresses provided them with a restful and peaceful night's sleep.
However, opinions on firmness vary widely. While some find the beds perfectly firm and comforting, others feel they are too hard or not to their liking with words such as excruciatingly hard and like sleeping on rocks used to describe their experience. Requests for softer beds or a balance between firm and soft options are relatively common.
Pillows also draw mixed feedback. Some guests appreciate the existing pillows, noting they are comfy and soft, but others find them flat or foul, suggesting a need for improvement.
Despite some guests indicating dissatisfaction with certain aspects of the bedding, the general consensus leans towards a positive experience with many appreciating the comfort provided during their stay.
Cleanliness
Twin Mountain Inn & Suites has garnered an impressive reputation for its outstanding cleanliness. The hotel consistently receives high praise for its exceptionally clean rooms, common areas and facilities. Many guests described the property as spotless, super clean and the cleanest hotel they have ever stayed in. Rooms are spacious, well-maintained and recently remodeled, often highlighted as very clean and comfortable.
The meticulous housekeeping staff ensures that every nook and cranny is regularly cleaned and guests frequently mention the fresh smell in their rooms. The cleanliness extends beyond just the rooms with common areas, lobby and even the balconies receiving commendable mentions for their upkeep.
The hotel's facilities, including the grounds, are exceptionally well-kept, contributing to a clean and quiet environment. Guests also noted the professionalism and friendliness of the staff, adding to the overall positive experience. Despite a few criticisms about specific areas like breakfast and certain outdoor spots needing attention, the cleanliness of Twin Mountain Inn & Suites remains a standout feature that significantly enhances the stay for visitors.
Staff
Guests at Twin Mountain Inn & Suites consistently praise the hotel's staff for their friendliness, helpfulness and professionalism. The front desk staff, in particular, is frequently highlighted for being accommodating and knowledgeable, ensuring a pleasant check-in experience. Many guests describe the service as outstanding with the staff often going above and beyond to assist with any needs or questions. Staff members are noted for their courteous and approachable nature, making guests feel welcome from the moment they arrive.
Guests appreciate the small gestures like leaving a card and chocolates, which add a personal touch to their stay. The breakfast staff receives commendations for their efficiency and cheerfulness, enhancing the morning dining experience. Overall, the staff is recognized for being attentive, warm and genuinely invested in providing excellent customer service. The consistently positive interactions with the staff contribute significantly to guests' overall satisfaction and willingness to return.
Wi-Fi
Twin Mountain Inn & Suites offers complimentary WiFi to its guests, which is a significant advantage for those needing to stay connected while enjoying their stay. While some guests have reported issues with the internet connection, noting that WiFi did not work most of the time or was absent altogether, others found that the WiFi worked fine. Despite occasional connectivity challenges, the hotel compensates with features like great views from the balcony, enhancing the overall guest experience.
Pool
Twin Mountain Inn & Suites offers a pool experience that garners largely positive feedback from its guests. Visitors frequently comment on the cleanliness of the pool, impressed that it is well-maintained and inviting. Families, in particular, appreciate the attention to detail, noting that even the kids enjoyed their time splashing around. The outdoor pool area, complemented by new lounge chairs and a charming fire pit, creates a welcoming environment for relaxation.
While some guests mention the pool's smaller size, many find it just right and sufficient for their needs. A few reviews suggest the pool opening earlier and staying open later could enhance the experience, as some guests were unable to use it due to these hours. Despite these minor setbacks, the general consensus is that the pool area provides a pleasant, enjoyable space to unwind.
Additionally, the hotel's thoughtful amenities such as a patio with a fireplace, free coffee and lemonade and valet parking, enhance the overall visit. Its peaceful location and proximity to dining add to the convenience, making Twin Mountain Inn & Suites a delightful choice for a relaxing stay.
Parking
Guests at Twin Mountain Inn & Suites generally find the parking to be convenient and well-situated with many highlighting the availability of free parking as a significant advantage. The parking lot, while praised for its convenience and ease of use, is frequently described as limited in space and at times cramped. Some guests note that while the parking lot is big enough, it could benefit from expansion to accommodate more vehicles. Despite these occasional limitations, covered parking is appreciated and parking directly outside the door is noted as particularly convenient. Overall, the convenience, availability of free parking and easy access to the elevator and hotel amenities make the parking experience generally positive with some room for improvement in terms of space and capacity.
3 Star
Twin Mountain Inn & Suites garners praise for its immaculate and well-maintained rooms, providing guests with a clean and updated environment. The hotel offers great value for its three-star rating, making it an exceptional choice for travelers seeking affordability without compromising on quality. Guests frequently commend the friendly and excellent staff, contributing to an overall pleasant and accommodating experience.
The spacious rooms, coupled with excellent views, add to the hotel's appeal, creating a relaxing atmosphere that many find irresistible. The extensive range of amenities further enhances the stay, ensuring all guest needs are met. Accessibility is another highlight, making it convenient for a variety of travelers.
Visitors often express their intent to return, citing their satisfaction with the peaceful ambiance and top-notch services. The consistently positive feedback underscores Twin Mountain Inn & Suites as a highly recommended and amazing place to stay, whether for its value, comfort or friendly vibes.
Rooms with Fireplace
Twin Mountain Inn & Suites has garnered a lot of appreciation for its cozy and inviting fireplaces. Many guests found the in-room fireplaces to be a wonderful and enjoyable feature, adding warmth and a homely feel to their stay. The fireplaces, whether inside the rooms or on private balconies, were consistently highlighted as a major plus, creating a relaxing ambiance especially on colder nights.
The gas fireplaces were a particular favorite, offering both convenience and a lovely view, sometimes accompanied by the soothing sounds of the Little Pigeon River. Many reviews emphasized how the fireplaces enhanced the overall comfort and coziness of their accommodations, making the stay more delightful.
Guests also had glowing remarks about the outdoor fire pit, which was described as an excellent touch. The fire pit, often placed close to the rooms and accompanied by new table and chairs, received praise for its pleasant and enjoyable atmosphere. Those who spent time by the fire pit appreciated the additional seating and the opportunity to relax by the river.
Overall, the combination of in-room fireplaces and the communal fire pit left a lasting positive impression, providing a charming and warm environment that contributed significantly to a memorable stay at Twin Mountain Inn & Suites.
Outdoor Pool
The Twin Mountain Inn & Suites boasts a well-maintained outdoor pool area that receives frequent compliments from guests. The pool, though noted to be a bit small by some, is clean and features new lounge chairs, making it a comfortable spot for relaxation. The serene surroundings add to the tranquility, allowing guests to unwind by the fire pit and fireplace. Nature enthusiasts will appreciate the presence of ducks, geese and herons around the pool area. While the hotel lacks an indoor pool, the peaceful location near dining options and the complementary breakfast enhance the overall experience.
Dog Friendly
Twin Mountain Inn & Suites stands out for its strong commitment to accommodating pets, particularly dogs. The hotel is characterized by its numerous pet-friendly aspects, making it an ideal choice for guests who travel with their furry companions. It boasts special accommodations for pets and a dedicated fenced pet area. The property offers affordable pet fees, making it an economical option for pet owners.
Guests repeatedly highlight the convenience and appeal of having their pets with them with many noting the friendly attitude towards pets and the pet-centric amenities. The dog park and overall dog-friendly environment are well appreciated, ensuring that both pets and their owners feel welcomed.
While some guests mentioned occasional noise from barking dogs, the overall sentiment underscores the hotel's exceptional pet-friendly services. The clean facilities and reasonable additional charges for pets further enhance the hotel's suitability for pet owners. The staff's welcoming attitude towards dogs and the prevalence of pets throughout the property contribute to a comfortable and inclusive experience for all pet lovers.
Yes, Twin Mountain Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Twin Mountain Inn & Suites.
Yes, Twin Mountain Inn & Suites welcomes dogs.
Yes, parking facilities are available at Twin Mountain Inn & Suites.
No, Twin Mountain Inn & Suites doesn't have a gym.