Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCastello, located in the picturesque village of Pierrefonds, is highly praised for its prime location, offering breathtaking views of the Château de Pierrefonds and a serene lake. Its central position provides easy access to tourist attractions and dining options, making it a perfect base for exploring the historic surroundings. The hotel's atmosphere is both charming and tranquil, enhanced by a warm welcome from the friendly staff, which contributes significantly to a relaxing and explorative stay. The well-appointed rooms and tasteful decor further amplify its appeal, providing comfort amidst the captivating Pierrefonds backdrop.
Guests appreciate the hotel's cleanliness, evident throughout its spacious, newly refurbished, and stylishly decorated rooms. The modern amenities, coupled with the comfort of quality bedding, ensure a restful night's sleep. Visitors also highlight the hotel's meticulous attention to hygiene and the aesthetically pleasing environment resulting from recent renovations. The hotel staff receive glowing reviews for their exceptional friendliness and attentiveness, with guests frequently commending their professional and accommodating approach.
Dining at Castello includes a hearty breakfast experience, despite some mixed feedback about variety. The Italian restaurant receives much praise for its excellent cuisine, especially the pizza, with many visitors appreciating the quality and reasonable pricing. The staff's friendly service enhances the dining experience, making it a noteworthy aspect of guests' stays.
Overall, Castello is celebrated for its seamless blend of a clean, comfortable, and welcoming environment. The exceptional staff, combined with the serene location and modern comforts, make it a highly recommended destination for those seeking a rejuvenating getaway. Show more
Read review summaries for all categories
Categories
Small Hotel
Located in Pierrefonds near the castle and lake, this hotel is noted for its great location and some rooms featuring unique decor. Guests have mentioned a positive atmosphere, suggesting it can offer a charming stay.
Dog Friendly Hotel
Hotel with Free Wi-Fi
3-Star Hotel
Room Types
Double RoomThe double room offers a tea and coffee maker, a wardrobe, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
Location
The 'Castello' hotel is celebrated for its outstanding location in the enchanting village of Pierrefonds. Nestled at the foot of the impressive Château de Pierrefonds and edged by a serene lake, it offers guests a picturesque setting with captivating views of both the castle and the water. Positioned right in the heart of the village, the hotel is perfectly placed for exploring the historic surroundings, with easy access to the city center and various dining options. Visitors appreciate the convenience of nearby free parking and its proximity to the tourist attractions. The charming and tranquil environment is complemented by a warm welcome from the friendly staff, making it an ideal retreat for both relaxation and exploration. The well-appointed rooms and tasteful decor further enhance the appeal, providing a comfortable stay amid the captivating backdrop of Pierrefonds.
Breakfast
The breakfast experience at Castello presents a mixed bag of reviews. Guests frequently highlight the generous and hearty nature of the breakfast, with several expressing satisfaction with the fresh pastries and tasty coffee served directly at the table, creating a pleasant morning ritual. The welcoming staff also enhance the overall dining experience by being attentive and friendly.
However, there are numerous comments about the breakfast being somewhat limited and not quite worth its price, particularly with a lack of variety and the freshness of items like bread and pastries occasionally falling short. Some guests note that the breakfast is somewhat conventional, lacking options beyond the typical French offerings of bread, pastries, and jam, which can be monotonous over a longer stay.
While some enjoy the traditional breakfast format, others wish for a broader selection of items, such as meats or cheeses, which are not available. Additionally, the absence of a buffet setup might not cater to all preferences, as patrons sometimes encounter issues with items, such as jam and fruit, not being as fresh as expected.
Despite some inconsistencies, the ambiance of enjoying breakfast in the charming dining environment or on the terrace adds value to the morning meal at Castello, ensuring a generally pleasant start to the day.
Dinner
The Castello hotel boasts an Italian restaurant that has received praise for its excellent cuisine and delicious offerings. Guests have found the food to be tasty and plentiful, appreciating the wide variety of options available for dinner. The restaurant is particularly noted for its pizzas, which guests describe as excellent and not to be missed. With generous portions and an emphasis on quality, many visitors remark on the reasonable prices for the impeccable dishes served. The efficient and friendly service enhances the dining experience, making it a top-notch choice for guests looking for an evening meal. Despite a couple of comments about mediocre quality, the overall sentiment leans heavily towards satisfaction, with many recommending the hotel’s restaurant. The combination of good food, cleanliness, and hospitable staff makes dining at Castello a pleasing experience for those who choose to stay there.
Rooms
Nestled in an enviable location with views of a charming castle and a serene lake, Castello offers rooms that are consistently praised for their cleanliness and aesthetic appeal. The rooms are newly refurbished, ensuring a modern feel within the historic setting. Guests frequently note the spaciousness of some rooms, which allows ample room to relax, spread out belongings, and enjoy the tranquility of the surroundings.
Well-equipped and beautifully decorated, the rooms provide modern amenities with a thoughtful design that enhances the overall comfort. Many visitors appreciate the comfortable bedding and excellent bathroom facilities. Though there are rooms described as small, they remain cozy with all necessary amenities, receiving commendation for their clever use of space and charming decor.
Some rooms have open bathroom designs that guests may find unique, adding an airy feel to the living space. While access can involve navigating some steep locations within the hotel, overall the establishment is noted for its inviting ambiance, complemented by the warm decor of the adjoining restaurant.
Despite some minor drawbacks like room size and door locking mechanisms, the overall feedback reveals that guests leave with a positive impression of the clean, comfortable, and well-appointed accommodations. With its central location that remains pleasantly quiet, Castello is a destination many guests vow to revisit, drawn by the spacious comforts and picturesque views of this lovely hotel.
Beds
At Castello, guests consistently commend the comfort of the bedding, which stands out as a highlight during their stay. Many visitors find the beds themselves to be very comfortable, contributing to a restful night's sleep. The property frequently receives praise for its good mattresses and quality bedding, with a number of guests being delighted by the extra comfort provided.
However, there are some points of contention regarding pillow comfort, as several guests mention that the pillows are excessively hard or not ergonomic, which may affect sleep quality for some. Bed sizes are generally well-received, although a few guests feel they differ slightly from expectations based on photos.
The overall setting of Castello is fantastically complemented by its friendly owners and staff, enhancing the experience for many visitors. Despite a few minor drawbacks, like a small bed in some rooms and intricate access to the Italian shower, the accommodation's bedding and ambiance make it a compelling choice for those seeking comfort in an elegant setting.
Cleanliness
Nestled beautifully by the lake in a charming town with a majestic castle nearby, Castello offers a serene escape with its impeccable cleanliness as a highlight. The hotel boasts spacious rooms that are consistently praised for their spotless condition, from the well-appointed bedrooms to modern bathrooms equipped with large showers. Guests frequently mention the clean and tidy facilities, showcasing meticulous attention to hygiene and comfort. Recent renovations have infused a modern charm into the establishment, enhancing both its aesthetic appeal and the quality of the stay.
The rooms are not only comfortable but also stylishly decorated, providing a welcoming and restful atmosphere. Bedding is noted for its comfort, ensuring a good night's sleep, complemented by clean shower facilities that are appreciated by visitors. The location is ideal for leisure, with options for lakeside strolls and visits to the nearby castle adding allure to the stay.
Furthermore, the staff are consistently described as very friendly and responsive, contributing to the overall pleasant experience at Castello. The seamless combination of cleanliness, comfort, and well-maintained amenities makes this hotel a highly desirable choice for those seeking a tranquil and rejuvenating getaway.
Staff
Castello is widely appreciated by guests for its exceptionally friendly and attentive staff, creating a warm and welcoming atmosphere throughout the hotel. Visitors frequently highlight the team's friendliness, emphasizing how the staff consistently offers a kind and smiling service, making guests feel at home from the moment they arrive. The owners, in particular, are noted for their charming demeanor and genuine care towards guests, ensuring that every need and wish is catered to efficiently.
Guests find the reception staff to be super friendly and accommodating, enhancing the overall experience with their availability and professionalism. The breakfast team also receives praise for providing a pleasant start to the day. Overall, the staff’s responsiveness and attentiveness contribute significantly to the positive experiences of those staying at Castello.
Despite occasional minor reception hiccups, the overall kindness, attentiveness, and charm of the staff leave a lasting impression on guests, positioning Castello as a hotel where personalized and efficient service is a priority. Cleanliness and the maintenance of the establishment are also mentioned positively, adding to the favorable guest experience.
No, Castello doesn't have any pool.
No, a spa isn't available at Castello.
Yes, Castello welcomes dogs.
No, parking facilities aren't available at Castello.