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Summary of reviewsBaxar is celebrated for its idyllic location, nestled between the ocean and a serene lagoon, creating a tranquil getaway that attracts visitors seeking relaxation away from urban hustle. The beachfront position in Pie de la Cuesta provides guests with direct access to an uncrowded sandy beach and extraordinary sunsets, making it a hidden gem for those who appreciate nature's beauty.
The staff at Baxar are often praised for their friendliness and attentiveness, enhancing the stay with warm hospitality and exceptional service. Guests frequently commend specific team members for their dedication, particularly in the restaurant where memorable dining experiences are created, despite some mixed reviews on menu variety and portion sizes.
While the breakfast offerings receive some criticism for their limited selection, the ambiance and setting often contribute positively to guests' morning experiences. Dinner at Baxar is applauded for its delightful seafood and Mexican dishes, with a noted happy hour adding to the inviting atmosphere.
The hotel's rooms are acknowledged for their spaciousness and cleanliness, although improvements in air conditioning and maintenance, such as addressing salty water and outdated bathrooms, would enhance comfort. While many guests appreciate the comfort of the beds, there are mixed opinions on their condition, with some reports of worn-out mattresses and cleanliness issues.
The pool, set against a stunning sea backdrop, offers a pleasant temperature but would benefit from better maintenance to address concerns over cleanliness and repairs. The free WiFi service presents connectivity challenges, suggesting room for technological upgrades.
As a romantic retreat, Baxar appeals to couples with its serene location and tastefully designed rooms. Its beachfront setting complements the romantic atmosphere, providing a secluded escape perfect for a quiet holiday. Overall, Baxar offers a charming seaside experience with potential for further enhancements in dining, amenities, and cleanliness to elevate the guest experience. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom CottageThis spacious room has bright Mexican-style décor, and includes a fan, seating area and private bathroom with toiletries. The balcony comes with a hammock.
Junior Suite with Sea ViewThis spacious junior suite has bright Mexican-style décor, and includes a king-size bed, a separate lounge area and private bathroom with toiletries. Furnished with a handmade armchair. The balcony offers a view of the pool and two rooms on the first level have a partial view of the sea.
Twin Suite with Garden View Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. The unit comes with tiled floors, a seating area, a wardrobe, a sofa, as well as a balcony. The unit offers 2 beds.
Suite with Garden ViewThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features a private entrance, a seating area, a wardrobe as well as a sofa. The unit has 1 bed.
Junior SuiteBoasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower. The suite features tiled floors, a sofa, a seating area and a wardrobe. The unit has 1 bed.
Master SuiteBoasting 1 bedroom, this spacious suite has 1 bathroom with a shower, a seating area and terrace where you can relax. The suite features air conditioning, a private entrance, a wardrobe as well as a balcony with sea views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled between the ocean and a serene lagoon, Baxar offers an ideal escape for those seeking tranquility away from the bustling city. This charming hotel boasts an incredible beachfront location in Pie de la Cuesta, providing guests with direct access to a long, wide sandy beach that is beautifully uncrowded and perfect for relaxation. The atmosphere at Baxar is praised for its excellent beach club and incredible views, particularly the extraordinary sunsets that guests can enjoy with a mezcal in hand.
The aesthetics of the hotel and its facilities complement the natural beauty of the surroundings, making it a hidden gem for visitors. The proximity to the sea not only enhances the magical experience but also sets the stage for a variety of activities that keep the guests entertained. The staff is noted for their friendliness and helpfulness, consistently providing service that makes stays even more enjoyable.
This extraordinary location is further enhanced by its peacefulness, ideal for disconnecting and unwinding from the outside world. Whether lounging on the beach under palapas or enjoying the scenic views from the rooms, Baxar captures the essence of a serene retreat, appealing to those who desire a relaxing and stress-free getaway.
Breakfast
Baxar's breakfast offerings have elicited a mix of reactions from guests, with some praising the overall taste and service while others express dissatisfaction with the limited selection included in the stay. Guests highlight that the breakfast menu itself is good and well-served, but the included breakfast is often described as basic or inadequate. Multiple reviews mention that it consists of just coffee, tea, juice, or a small portion of fruit, with any additional items being charged separately. There are comments suggesting that the portions, in general, could be more generous. Despite these criticisms, some guests have noted the pleasant ambiance and view, adding a positive aspect to their breakfast experience. Adding clarity to the definition of the included breakfast at the time of booking could potentially address some guest concerns.
Dinner
Baxar's dining experience has garnered mixed feedback from guests, highlighting a blend of strengths and areas for improvement. Many reviews commend the restaurant for its enticing presentation and delicious food, with several guests describing their meals as delightful and tasty. The menu predominantly features seafood and Mexican cuisine, with options catering to children, offering a touch of family-friendly variety. Happy hour at the bar is a notable attraction, adding to the overall positive dining atmosphere.
Reasonable pricing for some dishes also stands out, with patrons feeling that the flavors often justify the costs. Praise for the food is common, with descriptions like "spectacular" and "excellent," showcasing the kitchen's ability to delight palates. The quality of service receives accolades from multiple reviews, though the speed of service sometimes falls short of expectations.
However, there are recurring comments on the limited menu options, which might not meet the varied preferences of all guests. Some reviews suggest that while the food is good, improvements could be made, particularly regarding portion sizes and dish complexity. At times, guests find the food to be lacking in substance and flavor, suggesting there is room for culinary enhancements. Despite these criticisms, the overall consensus paints Baxar as a hotel restaurant with considerable potential, especially for those with a penchant for seafood or Mexican dishes.
Rooms
Baxar provides an attractive setting for a hotel stay, with rooms that are notably spacious and generally clean. While many guests appreciate the comfort and size of their accommodations, the experience is occasionally marred by issues that require attention. Some rooms feature air conditioning, which is not a standard amenity throughout the hotel, leading to feedback about the heat in non-air-conditioned rooms. The beds and mattresses in some rooms have shown signs of wear and guests have shared mixed feelings about the overall conditions, noting the decor and atmosphere positively.
The water quality in bathrooms emerges as a concern, with salty water being a recurrent mention. Maintenance issues like outdated bathrooms and cleanliness have been highlighted, but the ambiance of the rooms, especially those with sea views, has been well received. Despite some reports of insects or leaks, many guests find the rooms comfortable and appreciate the hotel's aesthetic appeal. While Baxar's staff is praised for excellent attention and hospitality, balancing these positive elements with improvements in facilities would enhance the guest experience further.
Beds
Visitors to Baxar can expect a mixed experience when it comes to the beds, with a majority of guests finding them quite comfortable. Many travelers have praised the beds, mentioning their comfort which contributed to restful nights, even describing the experience as sleeping like babies. Lounge chairs and seats throughout the hotel are also noted for their comfort, ensuring relaxation beyond just the sleeping space. Some guests express their satisfaction with the rooms, especially enjoying the beautiful views paired with great beds, which enhance their stay.
However, there are some concerns pointed out in the reviews. A few guests found the mattresses to be worn out and uncomfortable, with reports of unpleasant odors emanating from both mattresses and pillows. There were occasional observations about cleanliness issues, including insects and animal waste on mattresses, which detracted from the overall experience.
Overall, while comfort is widely acknowledged in many parts of the hotel, like the beds and seating areas, there are noted areas for improvement, such as the condition of certain mattresses and pillows along with addressing specific maintenance concerns to enhance guest satisfaction.
Cleanliness
Baxar, a hotel that presents itself as cozy and staff-friendly, suffers from significant cleanliness issues according to guest reviews. While some visitors note that the rooms are clean and spacious, many others express concerns over stained and smelly linens, dirty towels, and superficial room cleaning. The pool is frequently described as dirty and not properly maintained, with sightings of hair, garbage, and even ants. Common areas and facilities, though sometimes described as clean, are also reported to have underlying maintenance needs. The bathrooms could benefit from a remodel, as guests mention leaking water and insufficient towel changes. Despite these challenges, the hotel does offer a relaxing atmosphere, but the state of cleanliness appears to be a major area requiring improvement to match the otherwise pleasant aspects of the stay.
Staff
Baxar hotel has garnered praise for the exceptional friendliness and attentiveness of its staff. The highlight of guest experiences often revolves around the warm and welcoming nature of the restaurant team, making dining a delightful occasion. Visitors frequently comment on the outstanding service from specific staff members such as Carlos, Uriel, Britany, Alexander, and the manager, noting their dedication and attentiveness.
While the majority of the feedback is overwhelmingly positive, with staff members being described as polite, kind, and quick to attend to guests' needs, the reception staff receives mixed reviews, suggesting room for improvement in friendliness. However, the courteous service provided by waiters and other staff is consistently lauded, contributing greatly to a relaxing and enjoyable stay.
Baxar stands out as a place where guests can expect excellent service, bolstered by staff who are attentive to customer service and detail, ensuring a welcoming experience. With numerous activities and a highly commended spa, the hotel offers an inviting retreat for couples seeking relaxation and adventure. Overall, Baxar's staff make a significant impact on the guest experience, creating lasting impressions through their friendliness and dedication.
Wi-Fi
The guest reviews of Baxar reveal significant challenges concerning the hotel's WiFi connectivity. Visitors have noted that the WiFi signal is weak or non-existent in certain areas, particularly in the rooms, making it difficult to stay connected. Some have experienced frequent disconnections, while others found themselves unable to connect to the internet entirely. Additionally, employees were reported to be unable to resolve these connectivity issues. Guests suggest improvements such as increasing internet bandwidth or offering exclusive access to a more reliable network connection for those staying at the hotel.
Pool
Baxar offers a mixed experience for those seeking to enjoy its pool facilities. Set against a stunning backdrop facing the sea, the pool is praised by guests for its pleasant temperature, which enhances the relaxation experience. Despite its small size, the saltwater and the pool's ability to maintain a good temperature add to its appeal. Enthusiasts of spacious pools have also found delight, describing it as large and very pleasant.
However, there have been several concerns about the cleanliness and maintenance of the pool area. Guests noted issues with worn-out cushions and mattresses and pointed out that tiles are occasionally coming off the pool walls. Reports of excessive chlorine and hair and debris tarnish the pool's reputation, and some expressed disappointment about occasional closures and malfunctioning showers.
Despite these drawbacks, the overall ambiance of Baxar is complimented by attentive hotel staff, contributing positively to the overall experience. With some improvements in cleanliness and maintenance, the pool at Baxar has the potential to greatly enhance a stay at this charming seaside spot.
Beach
Nestled in an idyllic location, the beach near Baxar offers a serene escape with its striking beauty and calm ambiance. Guests repeatedly highlight the pristine condition of the beach, noting its cleanliness and the ease of access. The beach club and amenities enhance the experience, providing comfort and enjoyment for visitors looking to unwind. With stunning sunsets and a private, semi-virgin stretch of sand, the area is perfect for couples seeking a romantic retreat away from bustling crowds. The tranquil atmosphere and beautiful beachfront make it an excellent choice for those desiring a quiet and relaxing holiday. Despite occasional strong waves that might prevent swimming, the overall experience at this charming and typically Mexican location is highly appreciated for its serene and beautiful setting.
Romantic
Nestled in a serene location, Baxar emerges as an ideal destination for couples seeking a romantic retreat. With its thoughtfully designed rooms and tasteful decor, the hotel offers an inviting atmosphere that's perfect for a getaway for two. Guests consistently highlight the commendable reception service, emphasizing that it's an excellent choice for travelers looking to enjoy quality time with their partners.
The beach area, known for its calm and cleanliness, provides a tranquil backdrop for relaxation, which many find ideal for a quiet, romantic experience away from the bustling crowds. The hotel pays attention to details, particularly in the beach area, ensuring couples have a delightful setting for their weekend escape. While some note that the ambient lighting may be on the dim side, the overall experience remains richly romantic, making Baxar an excellent option for couples seeking both relaxation and seclusion.
Beachfront
Nestled directly on the pristine beachfront, this hotel offers guests a stunning seaside escape characterized by its breathtaking views. The picturesque setting provides an ideal backdrop for the hotel's appealing restaurant, which overlooks both the sea and the pool, promising delightful dining experiences. Guests praise the cleanliness and charm of the hotel, further enhanced by the consistently friendly and attentive staff. With its prime location facing the sea, the hotel remains in good condition, ensuring a comfortable and pleasant stay for all visitors.
Yes, Baxar has pool(s) that belong to one or more of the following categories: Outdoor Pool.