Holiday Hotel Picos

Picos -7.08034200, -41.45203000 , Av. Senador Helvídio Nunes, 3451 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHoliday Hotel Picos generally garners positive reviews across several key categories, ensuring a mostly pleasant stay for its guests. The breakfast experience receives praise for its varied spread and high-quality local foods, especially the coffee, which is plentiful and delicious. However, some areas could benefit from improvement, such as food replenishment and variety towards the end of service times.

The rooms stand out with their modern, spacious design and well-maintained facilities, contributing to a positive overall environment. Despite some guests noting the need for renovations in certain areas and occasional cleanliness issues, the general consensus highlights the hotel's contemporary and comfortable accommodations.

The cleanliness of the hotel yields mixed feedback. While some guests praise the cleanliness standards, others cite issues such as dirty bedding, mold and insufficient COVID-19 protocols. This suggests an inconsistency in maintaining hygiene, although the hotel appears very clean to some visitors.

The staff at Holiday Hotel Picos are consistently commended for their exceptional service. The team's attentiveness, helpfulness and friendly demeanor significantly enhance the guest experience, fostering a warm and welcoming atmosphere throughout the hotel.

Guests traveling by car benefit from the private parking garage, a notable convenience despite some minor drawbacks like indirect access and the need for better lighting in the area. Nevertheless, the secure parking option remains a favored feature.

The beds at the hotel receive widespread acclaim for their comfort and size with many appreciating the large, high-quality mattresses and bedding. Though a few guests found the beds less satisfactory, the overall impression is that of comfort and restful sleep.

Finally, the hotel's dog-friendly policy is a notable plus with many guests valuing the accommodating environment for their pets, making Holiday Hotel Picos a recommended choice for travelers with pets.

Combining these aspects, Holiday Hotel Picos offers a welcoming stay with excellent staff service, comfortable accommodations and valuable amenities, although there are areas where consistency and improvements could enhance the overall guest experience.
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Guest Reviews
7.3
Good
Breakfast
The breakfast experience at Holiday Hotel Picos offers a mix of opinions. On the positive side, guests have enjoyed a very good, varied spread with well-served and delicious local foods, making the start of their day satisfactory. The coffee, in particular, has been praised for its quality and variety with descriptions of it as very good and plentiful.

However, there are notable drawbacks that have left some guests disappointed. The selection of food can be limited and issues such as moldy bread and a lack of replenishment in the buffet, especially an hour before the end of service, have been reported. The breakfast tends to be simple, sometimes leaving guests wanting more options and better quality. Additionally, some guests have experienced cold food and an over-reliance on sausage and fried items. Lack of communication about breakfast timings and the occasional running out of coffee have also contributed to the mixed reviews.

Overall, while some guests find the breakfast to be adequate and perfectly meeting their needs, others feel that the offerings fall short of expectations, suggesting room for improvement in consistency and variety.

Rooms
Holiday Hotel Picos offers a variety of room experiences with many guests praising the spaciousness and modern accommodations. A number of rooms are described as good-sized and very spacious, while the facilities in general are up-to-date and the hotel structure is well-maintained. The facilities at the hotel stand out, contributing to an overall positive environment for guests.

However, there are areas for improvement. Some guests found certain rooms to be in need of renovation and repairs, particularly in the bathroom area. Issues like worn mattresses, poor TV image quality on all channels and a strong smell of mothballs were mentioned. Additionally, cleanliness was flagged as a concern with a few guests noting that their rooms were not properly cleaned upon arrival.

Despite these drawbacks, the hotel’s overall spaciousness and modern touches in the well-kept areas contribute to a balanced stay.

Beds
At Holiday Hotel Picos, guests have a lot to say about the beds, mostly praising their comfort and size. The hotel offers beds of excellent quality, often described as comfortable with good mattresses and bedding. Visitors particularly appreciate the double bed size, noting their spaciousness. Comments highlight the beds as great, wonderfully comfortable and very large. New beds with excellent spring quality add to the positive experience. However, not all reviews are glowing, as a few guests found the beds uncomfortable or modest. Despite some variability, the overall impression of the bedding at Holiday Hotel Picos is one of comfort and high standards.

Cleanliness
Holiday Hotel Picos has received a mixed bag of reviews regarding its cleanliness. On the positive side, some guests have praised the hotel's excellent cleanliness and noted that it is a very clean place. However, the hotel has faced significant criticism over its overall standards. Many visitors found their rooms and bathrooms to be dirty with issues such as dirty bedding, worn towels and sheets and walls with traces of mold. Specific complaints included dirty and bad air, unclean windows in the bathroom and bathrooms with a bad smell. The hotel’s general hygiene practices have also been questioned with concerns about cleaning, hygiene and carelessness with COVID protocols. It’s clear that while some aspects of cleanliness satisfy certain guests, there is a substantial need for improvement to meet a consistent standard.

Staff
During my recent visit to the Holiday Hotel Picos, one aspect stood out prominently: the exceptional service provided by the staff. Guests consistently praised the employees for their attentiveness and willingness to assist. The receptionists, in particular, received high marks for their politeness and helpfulness, ensuring a smooth check-in experience. Friendly and kind personnel were frequently mentioned, reflecting a warm and welcoming atmosphere throughout the hotel.

Employee service was highlighted repeatedly with many guests appreciating the staff's friendliness and proactive approach. Whether it was assistance at the front desk or the general presence of the hotel team, the consistent mention of excellent and attentive service indicates a well-trained and responsive team. It was clear that the staff at Holiday Hotel Picos significantly contributed to a positive and pleasant stay for many visitors.

Parking
Holiday Hotel Picos offers the convenience of a private parking garage, ensuring that guests can securely park their vehicles during their stay. While the parking facility itself is commendable, featuring a dedicated garage, it lacks direct access from the hotel, meaning you’ll need to walk a bit to reach it. Some visitors have noted that the parking area could benefit from better lighting, as it can be somewhat dark. Despite these minor inconveniences, the private parking option remains a significant plus for those traveling by car.

Dog Friendly
Holiday Hotel Picos is well-regarded for its welcoming attitude towards pets. Guests frequently highlighted the hotel's dog-friendly and pet-friendly policies, making it an appealing option for those traveling with their furry companions. The hotel stands out for readily accepting pets, ensuring that both guests and their pets have a comfortable and enjoyable stay. If you're looking for a place that accommodates pets seamlessly, Holiday Hotel Picos is a solid choice.


No, Holiday Hotel Picos doesn't have any pool.

No, a spa isn't available at Holiday Hotel Picos.

Yes, Holiday Hotel Picos welcomes dogs.

Yes, parking facilities are available at Holiday Hotel Picos.

No, Holiday Hotel Picos doesn't have a gym.

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