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Summary of reviewsThe Black Swan Inn in Pickering is highly esteemed for its prime location, enabling guests to explore the charming Yorkshire town and nearby attractions with ease. The hotel is praised for its cleanliness, friendly staff and welcoming atmosphere, frequently noted for providing a genuine Yorkshire welcome. Its setting near a picturesque church and market place makes it a perfect base for both short and extended stays, offering great value and comfort.
Guests consistently rave about the exceptional quality of the breakfast, appreciating the variety, freshness and delectable home-cooked meals. The friendly service and the use of high-quality, local ingredients contribute to an outstanding dining experience. While the dinner offerings receive high praise for their superb cooking and deliciousness, there are occasional mentions of limited availability and menu choices. Nonetheless, dishes like beef stroganoff and homemade steak and ale pie leave guests satisfied, complemented by good beer and a pleasant restaurant ambiance.
The rooms at The Black Swan Inn earn accolades for their cleanliness, comfort and modern refurbishment. Guests frequently commend the large, comfortable beds and peaceful environment, ensuring restful nights. While some rooms may be smaller or slightly dated in parts, the overall sentiment is one of satisfaction with the well-maintained facilities and welcoming decor.
The hotel's exceptional standards of cleanliness extend throughout the property, earning high praise from visitors. The staff at The Black Swan Inn are frequently lauded for their politeness, friendliness and professionalism. Guests feel well-cared-for, often noting the attentive and passionate nature of both the owners and the entire team. Their dedication to outstanding service results in a seamless, faultless experience for visitors.
Parking at The Black Swan Inn is highly appreciated for its secure, private and easily accessible nature, adding to the overall convenience. Families are particularly pleased with the welcoming and friendly atmosphere, as well as the range of family-friendly activities and spacious dining options. The family-run nature of the business enhances the inviting environment, making it a highly recommended destination for family stays.
Additionally, guests highlight the comfort of the beds, describing them as "super comfy" and "incredibly comfortable," contributing to an overall relaxing and pleasing stay.
In summary, The Black Swan Inn is celebrated for its fantastic location, high-quality dining, clean and comfortable rooms, exceptional staff, secure parking and family-friendly environment, ensuring a memorable and pleasant experience for all guests. Show more
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Categories
Hotel with Free Wi-Fi
Likely offers free Wi-Fi as a standard amenity for hotel guests. The inn setting may provide a unique and cozy experience, enhancing the overall stay with reliable internet access.
Hotel with Parking
The Black Swan Inn has a large car park to the rear, accessed from the A170, with space for 21 cars. They ensure space is available for residents.
EV charging stations
Small Hotel
This hotel offers a charming and characterful spot with chic interiors and warm service. It's a cozy place to retire to after exploring the Yorkshire Moors. It is also dog friendly.
Hotel with EV Charging Stations
Located in Pickering, The Black Swan Inn features EV charging points. This inn offers a charming stay with added convenience for electric car users.
Family Friendly Hotel
Room Types
Deluxe Double Room with ShowerThis double room features en-suite facilities.
Deluxe Double Room with BathThis double room has en-suite facilities with a bath and shower over the bath.
This room has a mini bar.
Classic Twin RoomThis room has en-suite facilities with a walk in shower
This room has a mini-bar
This room has two comfy chairs
Classic Single Room with ShowerThis room has en-suite facilities with a walk in shower
This room has a desk
Superior Double RoomThis double room features a seating area and soundproofing.
This room has en-suite facilities with a walk-in shower
This room has a mini-bar
Guest Reviews
9.0
Excellent
Location
The Black Swan Inn boasts an enviable location in the heart of Pickering, making it an ideal base for exploring this charming Yorkshire town and the surrounding area. Guests frequently highlighted its proximity to local attractions, including the North Yorkshire Moors Steam Railway, shops and various bars and restaurants. The central location is praised for its convenience, enabling guests to easily access the town centre's amenities and the scenic countryside of North Yorkshire. The hotel itself is noted for its cleanliness, friendly staff and a welcoming atmosphere, often described as providing a real Yorkshire welcome. Set opposite a picturesque church and within a stone's throw of the market place, The Black Swan Inn's prime position perfectly suits both short breaks and more extended stays, offering great value and comfort in a fantastic setting.
Breakfast
Guests at The Black Swan Inn consistently rave about the exceptional quality of the breakfast offerings. The full breakfast menu is praised for its variety and freshness with each meal made to order, ensuring both exceptional taste and presentation. Many guests highlight the delicious home-cooked breakfast, labeling it as one of the best they've ever had. The service for breakfast is described as friendly and welcoming, adding to the enjoyable dining experience.
A wide selection of breakfast options is available, from traditional English breakfast favorites to made-to-order specialties like the chef's highly commended scrambled eggs. The use of local, high-quality ingredients contributes to the overall superb quality. Generous portions and well-managed breakfast sittings underscore the hotel’s dedication to a satisfying start to the day.
Some reviews point to the provision of packed lunches as a thoughtful alternative for those unable to enjoy breakfast on-site. The dining staff's accommodation of dietary needs, including gluten-free options, further enhances the reputation of the breakfast service.
In summary, the breakfast at The Black Swan Inn stands out for its excellent quality, variety and outstanding service, consistently exceeding guests' expectations and contributing to memorable stays.
Dinner
The dining experience at The Black Swan Inn has garnered high praise from many guests, who appreciate the top-quality cooking and delicious food. Visitors often commend the superb evening meals, noting that their dinners were cooked to perfection and served to an excellent standard. The beer offerings were also highlighted as a complementary delight.
Despite these accolades, some guests experienced limited availability and choices for dinner. Evening meals were not available on certain days due to the hotel’s schedule or refurbishment activities, which was a letdown for some. Additionally, a few diners found the menu options to be few and slightly unappealing and the portion sizes were occasionally noted as small.
Nonetheless, those who dined at the hotel generally found the food, including dishes like beef stroganoff and home-made steak and ale pie, to be fantastic. Service was described as very good with class staff ensuring a pleasant dining experience. The restaurant’s luxurious ambiance and casual style added to the overall enjoyment.
For those looking for alternatives, the nearby Italian restaurant, Figaro's, was highly recommended for a superb evening meal. Overall, while there are minor areas for improvement, The Black Swan Inn mostly delivers excellent culinary experiences that leave guests satisfied and eager to return.
Rooms
The rooms at The Black Swan Inn are consistently praised for their cleanliness and comfort with many described as lovely, spacious and well-appointed. Recently refurbished, guests commend the modern decor and the superior level of comfort, often mentioning large and comfortable beds. The rooms are also noted for being quiet and providing a peaceful stay, making them suitable for a restful night's sleep.
Several reviews highlight the meticulous attention to cleanliness with rooms frequently mentioned as spotless and immaculate. The comfortable furnishings and well-maintained facilities, like soft towels and pleasant showers, contribute to a welcoming atmosphere. Some rooms are particularly large and equipped with amenities, providing extra space and convenience.
However, a few guests found certain rooms smaller than expected with some lacking sufficient desk space or being a bit cramped. A minor number mentioned that parts of the bathroom decor could look dated or tired and a lack of fans in some rooms made them feel stuffy.
For those looking for a comfortable and pleasant stay, The Black Swan Inn offers a range of rooms that are generally praised for their cleanliness, spaciousness and modern refurbishments, ensuring a comfortable and enjoyable experience.
Beds
The guest reviews regarding the beds at The Black Swan Inn are highly positive, highlighting the comfort and cleanliness of the accommodations. Many guests emphasize the comfort of the beds with frequent mentions of "super comfy," "incredibly comfortable," and "the most comfortable I have slept on for years." King-size and large beds are repeatedly noted, adding to the overall impressive experience. The rooms are described as very clean and modern with the beds being a standout feature. A few reviews mention the beds being a bit small or the pillows being too hard, but these observations are seldom compared to the overwhelming positive feedback. Most guests had a wonderful night's sleep in the clean, well-maintained rooms, making for an overall pleasing stay at The Black Swan Inn.
Cleanliness
The Black Swan Inn consistently impresses with its high standards of cleanliness. Guests frequently highlight the hotel’s spotless condition with many describing it as exceptionally clean, tidy and beautifully maintained. Rooms are repeatedly noted as being not only clean and comfortable but also well-presented and modern. The fresh decor throughout the property adds to the immaculate impression. Although a few reviews mentioned lapses in daily cleaning and minor oversights like unwashed curtains, the overall sentiment is overwhelmingly positive. The cleanliness extends throughout the entire hotel, earning high praise from visitors for maintaining such a spick and span environment.
Staff
The Black Swan Inn boasts an exceptional team that consistently garners high praise from its guests. The atmosphere is heavily defined by the politeness, friendliness and professionalism of the staff. Visitors frequently highlight the warm and welcoming demeanor of the entire team, describing them as incredibly helpful and accommodating.
The inn's ownership also contributes significantly to the positive experience with numerous mentions of the attentive and passionate nature of the owners. Guests feel particularly well-cared-for, as the owners are noted to be friendly, polite and helpful. This high level of hospitality extends across the entire staff, who are described as efficient, proactive and always ready to provide outstanding service.
The service at The Black Swan Inn is described as seamless and faultless with staff consistently going above and beyond to ensure guests feel welcome and comfortable. Whether it's the everyday staff or the management team, every member is noted for their exceptional support and dedication.
Overall, the consistent feedback highlights a warm, friendly and highly professional team that makes every stay at The Black Swan Inn a memorable and pleasant experience.
Parking
The parking experience at The Black Swan Inn is highly praised by guests with many highlighting its various positive aspects. Visitors appreciate the secure and private nature of the parking facilities, which offer peace of mind for those traveling with vehicles. The convenience of having on-site parking, often described as free and easy, is a consistent theme. Guests mention that the parking is usually abundant and includes ample space, although a few note that the car park can be a bit tight when crowded. Motorcyclists also feel assured about their vehicles being safe. Some reviews emphasize the delight and welcome feeling of arriving to a secure parking space, easily accessible at the rear of the property. Overall, the parking situation at The Black Swan Inn is considered excellent and adds to the overall comfort and convenience of the stay.
Family
At The Black Swan Inn, families with children can expect a welcoming and friendly atmosphere. The hotel offers a range of family-friendly activities and games, making it an enjoyable spot for children to run around and have fun. The spacious, well-presented family portions add to the warm experience, making dining easy and satisfying for groups. Multiple families staying there at the same time reflects its popularity among those traveling with kids. The family-run nature of the business contributes to its inviting environment and the accommodating staff, including Jill and Phil along with Freya, are consistently praised for their professionalism and warm hospitality. Rooms are good and the inn features a convenient car park, adding to the overall positive experience. Overall, it’s a highly recommended destination for family stays, providing a great atmosphere and excellent services for all ages.
No, The Black Swan Inn doesn't have any pool.
No, a spa isn't available at The Black Swan Inn.
No, The Black Swan Inn doesn't allow dogs.
Yes, parking facilities are available at The Black Swan Inn.