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Summary of reviewsMetta Residence & Spa in Siem Reap is a tranquil haven that combines luxury with accessibility. Situated slightly away from the bustling city center, it provides a peaceful oasis while still offering convenient access to major attractions like the Old Market, Pub Street, and Angkor Wat, thanks to its complimentary tuk-tuk service. Guests consistently praise the location for balanced serenity and accessibility.
The culinary offerings at Metta Residence & Spa are another highlight. The breakfast buffet is widely acclaimed for its extensive selection of Asian and Western dishes, ensuring a delightful start to the day. Attentive service, fresh and delicious meals, and thoughtful touches like breakfast boxes contribute to a memorable dining experience. Dinner is equally praised, with excellent Khmer and Western dishes served in a charming ambiance complemented by traditional performances. Guests can also enjoy a romantic dining experience in cabanas or fine cocktails at the pool bar during happy hour.
Accommodation at Metta Residence & Spa is celebrated for its spacious, modern, and luxurious rooms. Guests appreciate the clean, stylish decor and thoughtful amenities such as balconies with serene views, rainwater showers, and double bathtubs. The rooms, whether with private pools or overlooking the communal pool, offer exceptional comfort and tranquility, often exceeding expectations.
Cleanliness throughout the hotel is impeccable, with guests frequently noting the spotless condition of rooms and facilities. The attentive staff plays a significant role in maintaining a pristine environment, contributing to a relaxing stay.
The staff at Metta Residence & Spa is often described as outstandingly kind and helpful. Their professional demeanor and welcoming approach make guests feel valued and comfortable, with many mentioning the warm Cambodian hospitality complete with refreshing towels and drinks upon arrival.
The spa is frequently praised for its exceptional treatments, skilled therapists, and relaxing atmosphere, offering some guests their best massage experiences. Complementary services and discounted treatments enhance the appeal of the spa, adding significant value to the overall stay.
The pool area is a notable highlight, distinguished by its beauty and spaciousness. Designed seamlessly with lush gardens, it provides a serene setting for relaxation, featuring clean saltwater and ample loungers. A daily happy hour with cocktails and snacks by the poolside further enriches the guest experience.
Metta Residence & Spa is particularly family-friendly, offering large, comfortable rooms and a welcoming atmosphere for children. The staff's attentiveness ensures a memorable experience for all family members, making it highly recommended for families seeking relaxation.
Accommodation elements like super comfortable and large beds underscore the hotel's commitment to guests' comfort. The luxurious bedding and spacious rooms contribute to restful nights, adding to the appeal of this serene retreat.
Overall, Metta Residence & Spa stands out as an extraordinary five-star sanctuary, praised for its stunning architecture, exemplary service, and luxurious amenities. Despite minor areas for improvement, such as WiFi connectivity in rooms, the overall experience captivates guests, encouraging return visits. The hotel truly embodies tranquility and luxury in Siem Reap, offering both private and communal pool options for a comprehensive and relaxing stay.
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