Grand Ocean Bay Resort Phu Quoc
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Summary of reviewsGrand Ocean Bay Resort Phu Quoc is renowned for its stunning beachfront location, offering guests a tranquil escape with clear waters and perfect sandy beaches. The resort's layout is thoughtfully designed, featuring beautiful villas that blend luxury and comfort seamlessly, contributing to an ambiance of paradise. Its positioning on Ong Lang Beach allows for easy exploration of the nearby natural landscapes, while still offering access to local amenities and cozy restaurants. Although it is slightly remote, this enhances its peaceful atmosphere, with ample sunbeds and cushions ensuring relaxation by the beach and pools.
Breakfast at the resort is a highlight, with an extensive buffet providing an array of delicious Vietnamese, Western, and Asian dishes served on the top floor, offering stunning views. The exceptional service and wide selection of dishes make it a memorable start to the day, despite occasional concerns over atmosphere or service barriers.
The rooms at the resort are spacious and tastefully decorated, featuring comfortable bedding and high-quality furnishings that amplify the serene and restful environment. Despite minor issues with soundproofing or odors, the overall ambiance remains peaceful. The property showcases stunning designs, incorporating Southeast Asian elements that align with promotional expectations, creating a dreamlike atmosphere complemented by friendly and attentive staff.
The spa is another standout feature, praised for exceptional service and top-notch massages, despite higher pricing. The pool area, though limited in seating, offers a beautifully designed infinity pool with breathtaking sea views and an adjoining beach perfect for sunset-watching.
The family-oriented amenities cater well to visitors of all ages, fostering family togetherness amid picturesque surroundings. The resort's beds are widely acclaimed for their comfort, enhancing the restful experience within the stylish and spacious rooms.
While the dinner experience at the resort has room for improvement regarding taste and value, the overall resort experience remains highly favorable due to its magnificent setting, exceptional breakfast, serene accommodations, and dedicated staff, embodying a slice of paradise on the island.
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Breakfast at the resort is a highlight, with an extensive buffet providing an array of delicious Vietnamese, Western, and Asian dishes served on the top floor, offering stunning views. The exceptional service and wide selection of dishes make it a memorable start to the day, despite occasional concerns over atmosphere or service barriers.
The rooms at the resort are spacious and tastefully decorated, featuring comfortable bedding and high-quality furnishings that amplify the serene and restful environment. Despite minor issues with soundproofing or odors, the overall ambiance remains peaceful. The property showcases stunning designs, incorporating Southeast Asian elements that align with promotional expectations, creating a dreamlike atmosphere complemented by friendly and attentive staff.
The spa is another standout feature, praised for exceptional service and top-notch massages, despite higher pricing. The pool area, though limited in seating, offers a beautifully designed infinity pool with breathtaking sea views and an adjoining beach perfect for sunset-watching.
The family-oriented amenities cater well to visitors of all ages, fostering family togetherness amid picturesque surroundings. The resort's beds are widely acclaimed for their comfort, enhancing the restful experience within the stylish and spacious rooms.
While the dinner experience at the resort has room for improvement regarding taste and value, the overall resort experience remains highly favorable due to its magnificent setting, exceptional breakfast, serene accommodations, and dedicated staff, embodying a slice of paradise on the island.
5-Star Resort
This 5-star hotel is located on the beachfront and is highly rated by guests. It offers a great stay with comfortable accommodations and facilities for a luxurious beach getaway.
Luxury Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Gym
Small Resort
Resort for Yoga
Resort with Outdoor Pool
Guest Reviews
Grand Ocean Bay Resort Phu Quoc, situated in an enviable position directly by the sea, is celebrated for its stunning beachfront location and the serene, scenic surroundings it offers. The resort is described as a gorgeous property featuring beautiful villas with a design that feels like paradise. The perfect sandy beaches and clear, calm waters make it a sought-after retreat for those looking for tranquility. The layout of the resort is thoughtfully designed, with multiple restaurants and ample space by the pools, contributing to its reputation as one of the best hotel complexes in Phu Quoc.
Conveniently located in relation to local amenities, the resort provides easy access to nearby local shops, spas, and a variety of cozy restaurants, adding to the overall appeal. At the same time, its slightly isolated setting offers a peaceful atmosphere, surrounded by nature, which visitors find both atmospheric and pleasant. Despite being away from the island's main attractions, guests appreciate the ideal positioning on Ong Lang Beach and the resort's proximity to enchanting natural landscapes, making it an excellent base to explore the small island.
The magnificent beach offers plenty of sunbeds and cushions to relax, supporting the resort's reputation for maintaining a serene and well-kept environment. With beautiful ocean-facing villas, an extraordinary breakfast, and a relaxing ambiance, the property embodies a harmonious blend of luxury and comfort. While some may note the resort's remote nature and its lack of nearby dining alternatives, the availability of taxis ensures guests can conveniently visit other attractions or dining spots, enhancing the overall experience.
The breakfast experience at Grand Ocean Bay Resort Phu Quoc consistently receives high praise from guests for its extensive selection and outstanding quality. Visitors are treated to a fantastic breakfast buffet that is both generous and varied, catering to diverse tastes with Vietnamese delicacies alongside Western and Asian dishes. The setting enhances the dining experience, as breakfast is served on the top floor, offering stunning views. Guests appreciate the richness and variety of the breakfast options, from an array of dishes, fruits, and desserts to a wide selection of coffee drinks.
While some reviews raise concerns over non-smoking areas and occasional language barriers with the staff, the overall consensus highlights the exceptional service and helpful nature of the team. The breakfast is celebrated not only for its delicious offerings but also for the extensive choices available, making it a highlight of the stay. Despite a few comments on a hectic atmosphere, the breakfast buffet is deemed top-notch and a perfect start to the day in this beautifully designed resort.
Dining at the Grand Ocean Bay Resort Phu Quoc has left several guests with a sense of disappointment, primarily due to the high prices that seem disproportionate to the quality of food offered. The dinner restaurant, often serving buffet-style meals, has received feedback for its mediocre taste and cold offerings, with some feeling that the pricing is overly steep compared to quality. Despite offering a varied menu, the restaurant's selection leans more toward Western cuisine than Vietnamese, which doesn't always justify the cost. The portion sizes for à la carte lunch and dinner options are on the smaller side, though some found the taste to be satisfactory. The twice-weekly BBQ buffet also seems to fall short in terms of value for money. Overall, while dining choices are limited with only one main dinner venue, guests may find exploring local eateries off-resort more rewarding for both their palate and pocket.
Grand Ocean Bay Resort Phu Quoc is a beautifully designed haven set amidst picturesque surroundings. The rooms are praised for their spaciousness, tasteful decoration, and comfort, often described as incredibly beautiful and even magical. Guests appreciate the high-quality furnishings, spectacular bathrooms with walk-in showers, and unique designs, including features like terraces, unobstructed sea views, and hanging swings. Accommodations maintain an impressive standard of cleanliness across the resort, with well-equipped bungalows and cottages offering cozy and thoughtful layouts.
While some reviews note the lack of soundproofing and occasional musty smells when rooms are closed up for extended periods, the overall ambiance of peace and tranquility is prevalent. The bedding consistently garners positive remarks for its comfort, enhancing the restful experience offered within the spacious rooms. The grounds complement the interior, boasting a beautiful park setting and proximity to the beach, providing a complete resort experience.
The resort's emphasis on Southeast Asian design elements adds an authentic flair to the rooms, which align with promotional images and expectations. The blend of interiors and exterior settings creates a dreamlike atmosphere, further elevated by the friendly and attentive staff committed to ensuring guests have an unforgettable stay. Overall, the resort stands out with its stunning accommodations and idyllic views that resonate with visitors seeking a slice of paradise.
The beds at Grand Ocean Bay Resort Phu Quoc consistently receive praise for their comfort and quality. Guests frequently describe the bedding as comfortable, fabulous, and even comparable to those found in high-end Marriott hotels, with spacious, soft, and inviting beds that ensure a restful night. The rooms themselves are beautifully and comfortably furnished, often featuring large, refurbished spaces with an inviting ambiance. Many appreciate the large, well-appointed family rooms within the bungalows, noting their clean and stylish design. The outdoor bathrooms with showers and baths are a favored highlight, providing a unique and luxurious touch to the stay. However, a few guests have pointed out issues with some beds sagging or not meeting cleanliness expectations, though these comments are outnumbered by the many positive experiences. Visitors are reminded that the resort’s bungalow style integrates with the natural surroundings, which can lead to encounters with local wildlife like lizards.
Grand Ocean Bay Resort Phu Quoc impresses with its stunningly beautiful setting, often likened to a botanical garden. The property is both expansive and immaculate, showcasing well-kept gardens and facilities amidst the natural beauty of the island. Guests can enjoy the pristine private beach, which is considered one of the best on the island, offering direct access to clean waters.
The resort's commitment to cleanliness is evident throughout the property, with many areas described as spotless and well-maintained. The rooms are generally kept clean, contributing to a pleasant atmosphere. Additionally, housekeeping services are frequently noted as thorough, with rooms being cleaned daily and kept immaculate, ensuring a comfortable stay.
Despite its many positives, the resort faces occasional issues regarding cleanliness, particularly around the pool and specific maintenance concerns inside some rooms. Some guests have highlighted problems such as unpleasant odors in closed rooms and inconsistent housekeeping standards. Nonetheless, the staff's friendliness and dedication to maintaining the grandeur of the property contribute to an overall pleasing experience at the resort.
The staff at Grand Ocean Bay Resort Phu Quoc is frequently praised in guest reviews for their friendly and helpful nature, contributing significantly to the overall guest experience. Many guests describe the team as attentive, hardworking, and eager to assist, often going the extra mile to ensure a satisfying stay. Friendly interactions seem to be a common thread, with the reception staff often noted for being accommodating and pleasant.
While the majority of reviews emphasize the positive demeanor of the staff, there are mentions of areas for improvement. Some guests note that the English proficiency of certain staff members can be limited, which occasionally leads to confusion. Communication issues are sometimes highlighted, suggesting a need for enhanced training in service orientation and staff engagement. Nonetheless, specific staff members like Thy, Thanh, and Henry are recognized for their exceptional contributions to the hotel.
Overall, the team is seen as a strong asset to the resort, with their friendliness and service-oriented approach enhancing the guest experience. However, there are suggestions for better communication skills and training to consistently maintain high standards across all interactions. Despite occasional shortcomings, the staff's dedication to creating a welcoming atmosphere is widely appreciated by visitors.
Nestled amid the scenic beauty of "Grand Ocean Bay Resort Phu Quoc," the spa offers an exceptional wellness experience that stands out in its quality and service. Guests have consistently praised the spa as being incredible, highlighting the high standards of cleanliness and the top-notch quality of amenities. A particular favorite is the Sen Spa, noted for its outstanding service and phenomenal massage offerings. While there are mentions of the generally higher prices across the resort, including in the spa area, the great spa offer and commendable quality of massages glean substantial appreciation from visitors. With its appealing style and centrally located facilities, the spa emerges as a must-visit for relaxation and rejuvenation amidst your tropical escape.
Nestled in the enchanting landscape of Phu Quoc, the Grand Ocean Bay Resort is a guest favorite for its exceptional pool experience. The resort features a stunning infinity pool that seamlessly blends with the idyllic island setting, offering unforgettable sea views. Guests frequently highlight the pool's cleanliness and well-maintained facilities, ensuring a delightful swim or relaxation spot. Although the pool might feel a bit small given the resort's size, its superb design and comfortable temperature make up for it, alongside the added convenience of a poolside bar. The adjoining beach is not only super nice but also a sublime place to enjoy breathtaking sunsets every evening. Despite the limited seating around the pool, the abundance of poolside and beachside lounging options ensures a pleasant experience. The resort's beautiful pool and picturesque beach form a perfect duo, presenting a dreamy atmosphere for visitors seeking both relaxation and scenic beauty.
Grand Ocean Bay Resort in Phu Quoc boasts a truly remarkable beach that is frequently highlighted in guest reviews for its beauty and cleanliness. The resort's beachfront offers a breathtaking view, complemented by palm trees and a well-maintained, long stretch of sand. Many visitors appreciate the easy access and direct location right in front of the hotel, making it a convenient and serene spot to relax. The private beach is particularly praised for being exceptionally clean, with clear and calm water ideal for swimming.
Despite a minor drawback pertaining to the beach restaurant's costly and subpar food, the stunning and expansive beach area remains the central attraction. Guests find the surrounding environment beautifully landscaped, providing a great balance of natural beauty with modern amenities, like freely available towels for beach-goers. The resort's distinct design and proximity to local shops and cafes further enhance the experience, offering a perfect blend of tranquility and convenience.
Even occasional rain showers don’t seem to dampen the appeal, although there have been remarks about an unpleasant odor after rainfall. Nevertheless, the innate allure of the beach, combined with the cozy, well-designed accommodations, consistently leaves guests with a lasting impression of a dream-like retreat by the sea.
Grand Ocean Bay Resort Phu Quoc emerges as an ideal destination for families seeking a serene getaway. The resort offers beautifully designed family rooms, complete with terraces that allow guests to soak in the picturesque surroundings. Families will find the amenities here well-suited to their needs, with facilities that cater to all ages, including teenagers. The spacious rooms and various facilities encourage family togetherness, making it a great spot for those looking to relax after traveling through Vietnam.
Maintained impeccably, the resort provides stunning views that enhance the overall experience. The staff, known for their friendliness and attentiveness to family needs, make guests feel truly welcomed, with individuals like Qui being highlighted for exceptional service. Although there is a children's room, it seems to fall short compared to the overall high-quality offerings of the resort. Nonetheless, Grand Ocean Bay Resort excels at creating a quiet, peaceful environment perfect for a family vacation.
Grand Ocean Bay Resort in Phu Quoc has a mix of opinions regarding its five-star rating. Some guests found the resort impressive, especially those who have never experienced a five-star hotel before. These visitors enjoyed their stay and felt the resort lived up to its rating. However, others pointed out it may not fully meet the traditional five-star standards, with sentiments ranging from it being a good hotel at the lower limit of five stars to it seeming like five stars in some aspects.
Several reviews indicated disappointment, mentioning that while the resort charges five-star prices, especially for food and drinks, it does not deliver the service and quality expected at this tier. Some guests felt that the resort was only three stars at best, citing underwhelming facilities and services. Additionally, the hotel being relatively new and still possibly looking for staff could be affecting service levels.
Overall, while some guests enjoyed their experience, others felt that the Grand Ocean Bay Resort falls short of five-star expectations, particularly concerning value for money and service quality.
Grand Ocean Bay Resort Phu Quoc offers a luxurious experience to its guests, capturing both the charm and opulence one might expect from a high-end resort. Guests consistently describe the accommodations as stunning and luxurious, with room 201B receiving particular praise for its lavishness. The resort is set in beautiful, luxurious surroundings that perfectly enhance its relaxing atmosphere. Visitors appreciate the spacious and well-appointed rooms, many of which feature balconies and luxurious amenities that add to the overall indulgent experience.
The property's layout and location are noteworthy, providing guests with a private and serene atmosphere. While some guests feel the resort doesn't fully meet the 5-star criteria in terms of service and interactions, many still find the accommodation standards high and the value for money remarkable. The hotel's pricing is somewhat at the lower limit of a 5-star standard, yet guests frequently remark on its absurdly good value, especially when compared to similar resorts in the area.
Despite mixed feelings about some aspects, the resort has succeeded in providing a luxurious experience that aligns with the best features of high-class hotels. The stunning, open bathrooms and large, inviting rooms contribute significantly to the feeling of luxury and comfort, making the Grand Ocean Bay Resort Phu Quoc a place where guests can enjoy a dream-like stay set against the beautiful backdrop of Southeast Asia.
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Location
Conveniently located in relation to local amenities, the resort provides easy access to nearby local shops, spas, and a variety of cozy restaurants, adding to the overall appeal. At the same time, its slightly isolated setting offers a peaceful atmosphere, surrounded by nature, which visitors find both atmospheric and pleasant. Despite being away from the island's main attractions, guests appreciate the ideal positioning on Ong Lang Beach and the resort's proximity to enchanting natural landscapes, making it an excellent base to explore the small island.
The magnificent beach offers plenty of sunbeds and cushions to relax, supporting the resort's reputation for maintaining a serene and well-kept environment. With beautiful ocean-facing villas, an extraordinary breakfast, and a relaxing ambiance, the property embodies a harmonious blend of luxury and comfort. While some may note the resort's remote nature and its lack of nearby dining alternatives, the availability of taxis ensures guests can conveniently visit other attractions or dining spots, enhancing the overall experience.
Breakfast
While some reviews raise concerns over non-smoking areas and occasional language barriers with the staff, the overall consensus highlights the exceptional service and helpful nature of the team. The breakfast is celebrated not only for its delicious offerings but also for the extensive choices available, making it a highlight of the stay. Despite a few comments on a hectic atmosphere, the breakfast buffet is deemed top-notch and a perfect start to the day in this beautifully designed resort.
Dinner
Rooms
While some reviews note the lack of soundproofing and occasional musty smells when rooms are closed up for extended periods, the overall ambiance of peace and tranquility is prevalent. The bedding consistently garners positive remarks for its comfort, enhancing the restful experience offered within the spacious rooms. The grounds complement the interior, boasting a beautiful park setting and proximity to the beach, providing a complete resort experience.
The resort's emphasis on Southeast Asian design elements adds an authentic flair to the rooms, which align with promotional images and expectations. The blend of interiors and exterior settings creates a dreamlike atmosphere, further elevated by the friendly and attentive staff committed to ensuring guests have an unforgettable stay. Overall, the resort stands out with its stunning accommodations and idyllic views that resonate with visitors seeking a slice of paradise.
Beds
Cleanliness
The resort's commitment to cleanliness is evident throughout the property, with many areas described as spotless and well-maintained. The rooms are generally kept clean, contributing to a pleasant atmosphere. Additionally, housekeeping services are frequently noted as thorough, with rooms being cleaned daily and kept immaculate, ensuring a comfortable stay.
Despite its many positives, the resort faces occasional issues regarding cleanliness, particularly around the pool and specific maintenance concerns inside some rooms. Some guests have highlighted problems such as unpleasant odors in closed rooms and inconsistent housekeeping standards. Nonetheless, the staff's friendliness and dedication to maintaining the grandeur of the property contribute to an overall pleasing experience at the resort.
Staff
While the majority of reviews emphasize the positive demeanor of the staff, there are mentions of areas for improvement. Some guests note that the English proficiency of certain staff members can be limited, which occasionally leads to confusion. Communication issues are sometimes highlighted, suggesting a need for enhanced training in service orientation and staff engagement. Nonetheless, specific staff members like Thy, Thanh, and Henry are recognized for their exceptional contributions to the hotel.
Overall, the team is seen as a strong asset to the resort, with their friendliness and service-oriented approach enhancing the guest experience. However, there are suggestions for better communication skills and training to consistently maintain high standards across all interactions. Despite occasional shortcomings, the staff's dedication to creating a welcoming atmosphere is widely appreciated by visitors.
Spa
Pool
Beach
Despite a minor drawback pertaining to the beach restaurant's costly and subpar food, the stunning and expansive beach area remains the central attraction. Guests find the surrounding environment beautifully landscaped, providing a great balance of natural beauty with modern amenities, like freely available towels for beach-goers. The resort's distinct design and proximity to local shops and cafes further enhance the experience, offering a perfect blend of tranquility and convenience.
Even occasional rain showers don’t seem to dampen the appeal, although there have been remarks about an unpleasant odor after rainfall. Nevertheless, the innate allure of the beach, combined with the cozy, well-designed accommodations, consistently leaves guests with a lasting impression of a dream-like retreat by the sea.
Family
Maintained impeccably, the resort provides stunning views that enhance the overall experience. The staff, known for their friendliness and attentiveness to family needs, make guests feel truly welcomed, with individuals like Qui being highlighted for exceptional service. Although there is a children's room, it seems to fall short compared to the overall high-quality offerings of the resort. Nonetheless, Grand Ocean Bay Resort excels at creating a quiet, peaceful environment perfect for a family vacation.
5 Star
Several reviews indicated disappointment, mentioning that while the resort charges five-star prices, especially for food and drinks, it does not deliver the service and quality expected at this tier. Some guests felt that the resort was only three stars at best, citing underwhelming facilities and services. Additionally, the hotel being relatively new and still possibly looking for staff could be affecting service levels.
Overall, while some guests enjoyed their experience, others felt that the Grand Ocean Bay Resort falls short of five-star expectations, particularly concerning value for money and service quality.
Luxury
The property's layout and location are noteworthy, providing guests with a private and serene atmosphere. While some guests feel the resort doesn't fully meet the 5-star criteria in terms of service and interactions, many still find the accommodation standards high and the value for money remarkable. The hotel's pricing is somewhat at the lower limit of a 5-star standard, yet guests frequently remark on its absurdly good value, especially when compared to similar resorts in the area.
Despite mixed feelings about some aspects, the resort has succeeded in providing a luxurious experience that aligns with the best features of high-class hotels. The stunning, open bathrooms and large, inviting rooms contribute significantly to the feeling of luxury and comfort, making the Grand Ocean Bay Resort Phu Quoc a place where guests can enjoy a dream-like stay set against the beautiful backdrop of Southeast Asia.
Yes, Grand Ocean Bay Resort Phu Quoc has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Ocean Bay Resort Phu Quoc.
No, Grand Ocean Bay Resort Phu Quoc doesn't allow dogs.
No, parking facilities aren't available at Grand Ocean Bay Resort Phu Quoc.
Yes, Grand Ocean Bay Resort Phu Quoc has a gym.
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