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The Clarendon Hotel and Spa

Phoenix , 401 West Clarendon Avenue (Show on Map)

6.5

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, The Clarendon Hotel and Spa is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
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Hotel with Spa

In the heart of The Clarendon Hotel and Spa, an oasis of tranquility unfolds, offering a suite of rejuvenating treatments for body, mind, and spirit. Visitors can surrender to the healing touch of a range of massages, from the gentle strokes of the Lazy Bee Swedish massage to the vigorous pressure of the Worker Bee Deep Tissue massage, each designed to alleviate tension and promote relaxation. In addition to the soothing massages, the spa pampers with a selection of body treatments such as the Satin Shimmer exfoliation and the detoxifying Seaweed Body Wrap, as well as body contouring procedures.

The spa experience continues with an array of skincare treatments that blend cutting-edge technology with time-honored techniques. Options like the Youth Revitalizing Signature Back Massage and Facial, Anti-Pollution Skin Freshness Treatment, or the Brighten & Boost Complexion service all work to enhance skin's natural glow and restore a youthful appearance. The offerings are rounded off with waxing services and lash lifts and tints for a comprehensive beauty routine. Even with these wide-ranging options, the spa continues to innovate with service enhancements like hot stones, aromatherapy and cupping, proving that self-care is an elevated art form at The Clarendon Hotel and Spa.

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Room Types

King Room Cable TV is featured in this room. A small fridge and coffee and tea-making facilities are provided.

King Suite This suite features a separate sleeping area.

Queen Room This suite is spacious.

Queen Suite This spacious suite features a separate living area.

ADA King Room This suite features a pool view and seating area.

Queen Pool View Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 2 beds.

King Pool View Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.

Elevated King Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit has 1 bed.

About The Clarendon Hotel and Spa

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Guest Reviews

6.5

Rated

Location

The Clarendon Hotel and Spa is located in the heart of Phoenix, making it a prime spot for travelers looking to explore the city. It's conveniently situated for those who like to attend the Indian Market, those needing quick and easy access to the airport and those visiting Grand Canyon University. While the area has a lot of homeless people around and is older, it's still a safe area and the hotel's outdoor seating area is perfect for enjoying the nice location. Stores and restaurants are nearby with plenty of options for dining, shopping and drinking. Though some guests found the location a bit dicey, others rave about how amazing it is and appreciated the hotel's efforts to ensure safety for its guests. While the hotel is undergoing renovations, it still maintains a good location in a good area. Overall, the convenient and central location makes The Clarendon Hotel and Spa a great choice for those looking to explore Phoenix.

Breakfast

The Clarendon Hotel and Spa offers a delicious breakfast to kickstart your day. Guests are raving about the breakfast burritos that have replaced the usual continental breakfast. The burritos are tasty and filling while the complimentary snacks, soda and water are a great added bonus. The yogurt and orange juice also receive high praise. The on-site restaurant is a definite highlight, serving up amazing chicken tacos that come highly recommended. While there were some negative reviews about the breakfast being disappointing or non-existent, the majority of guests enjoyed the food with some describing it as outstanding. Plus, the fact that the burritos are from the restaurant downstairs is a bonus. Overall, guests seem to be satisfied with the food options available at The Clarendon Hotel and Spa.

Dinner

The Clarendon Hotel and Spa received some amazing reviews for their on-site restaurant and bar. Guests loved the lovely atmosphere and the outstanding quality of the food. Authentic Mexican cuisine was also a hit with visitors. While some found the prices to be slightly high, others were grateful for the convenience of having delicious dining options on the property. However, a few guests were disappointed to find out that the restaurant was not open during their stay. Despite a small number of negative comments, the vast majority of reviews praised the food and service at the hotel's restaurant.

Rooms

The Clarendon Hotel and Spa offers spacious rooms that are mostly outdated and need updating. However, there are some positive phrases about the rooms. Some guests describe the rooms as cute, comfortable and cozy with a nice decor and vibe. Some rooms have comfortable beds, large size and sufficient space. The cleanliness of the rooms is a concern for some guests with many reviews mentioning dirty or worn-down carpets, peeling plaster, dirty tubs and sinks and stained walls or bed frames. Some of the negative comments revolve around poor upkeep, outdated ac/heating unit and broken appliances like the mini-fridge, remotes and blow dryer. Several guests noted that the room smelled damp and moldy and some rooms have a mold problem. Other issues that guests experienced include poor lighting, no ceiling lighting, no make-up mirror and no glass to rinse your mouth in the bathroom. Some guests reported having a dirty or extremely small bathroom that was uncomfortable to use. In some cases, guests found the rooms run-down, destroyed and in poor condition. However, some guests noted that the rooms were clean and had comfortable beds. The hotel's location was praised, but many guests felt that the hotel did not match the pictures provided online and was not worth the price. Overall, the Clarendon Hotel and Spa is a bit rough around the edges with some pleasant surprises here and there.

Beds

Nestled in the heart of The Clarendon Hotel and Spa is a cozy haven where your tired feet can rest and your weary soul can be rejuvenated. The beds in this hotel received numerous praises from guests who have enjoyed a delightful night's sleep. Words like "comfortable," "super cozy," and "amazing" were frequently used to describe their experience. Some guests even exclaimed that the beds were "OMG... Soo comfortable!" You can put all your worries aside as the clean and comfortable beds will cradle you into a deep slumber. Rest assured that you will not encounter any "sink hole in bed" or "horrid couch" situations here. So, if you're looking for a comfortable and restful stay, The Clarendon Hotel and Spa is the perfect place to catch some zzz's.

Cleanliness

The Clarendon Hotel and Spa has received mixed guest feedback regarding cleanliness with some reviews indicating that the property is in need of maintenance and updating, while others found their room to be clean and well-maintained. Some guests reported dirt and stains on furniture, carpets and towels, as well as outdated bathrooms and air conditioning units. The pool was crowded at times and needed more regular upkeep. However, others appreciated the clean rooms and friendly staff. While some guests found artwork and decor to be lovely, others felt that overall the property had a "grunge" or "run down" feel. Although the hotel was somewhat hit or miss with cleanliness, many agreed that the hotel could use updated renovations.

Staff

The Clarendon Hotel and Spa is a wonderful getaway spot because of its superb hospitality. The staff at the hotel are knowledgeable, kind and always willing to help. From the moment you enter the hotel to your check-out, the exceptional service will make your stay a memorable one. The staff is always attentive with a cheerful smile and greets you with a warm 'good morning'. They respond promptly to every request and their friendliness and courteousness make it a home away from home. In the face of some deficiencies, the hotel staff does their best to accommodate guests. If you have a question, they are wonderful and kind, answering all your queries with a smile. Some guests had issues obtaining certain items upon request and some encounters with a rude staff member, but those instances seem to be rare. The bartenders and staff are incredibly friendly and knowledgeable about the area and the front desk manager was particularly helpful in resolving an issue with a third-party reservation. Despite limited services because of Covid-19, guests continue to rave about how great their stays were because staff remained friendly and helpful. The location is fantastic, the overall design idea is cool and with the hotel's amazing staff, you are guaranteed a fantastic experience.

Pool

The Clarendon Hotel and Spa boasts a large, year-round heated pool that many guests describe as "awesome" and "great." While some reviews mention issues with cloudy or murky water and a need for skimming, others rave about the pool tiles, outdoor furniture and even the pool area's lighting. Unfortunately, there are also accounts of trashed cabanas, broken glass and a questionable crowd, including children in diapers and adults spilling drinks into the pool. Some guests suggest keeping the pool open later for adults only, while others complain about the pool closing too early. Despite mixed reviews, the majority of guests appreciate the pool and consider it a highlight of their stay.

Parking

The Clarendon Hotel and Spa boasts a spacious parking lot with lots of room for your vehicle. While there is a $10 fee for parking, guests have mentioned that it's a safe area to park in. However, some guests have observed people hanging out in cars in the parking lot, which might cause some concern. Keep in mind that there is a bit of a walk from the parking lot to the rooms, so if mobility is an issue, you may want to request a closer spot. While some guests were disappointed with the extra $10 parking fee, it's common amongst hotels in the area. Overall, the pool, staff and parking amenities are well-maintained and accommodating to guests.

4 Star

The Clarendon Hotel and Spa is a pleasant and very good option for a weekend stay. The quick check-in and check-out process will get you settled in no time. The discounts on drinks and food are a great addition to the exceptional service provided by the hotel. Although some guests noted that the bathtub needs a remodel or better cleaning, overall, the hotel is superb. You might wonder what makes this a 4-star hotel and who rates this place, but rest assured that you will have an exceptional stay at The Clarendon Hotel and Spa. Plus with their safety measures in place, you can feel secure during your stay.

Yes, The Clarendon Hotel and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at The Clarendon Hotel and Spa.

No, The Clarendon Hotel and Spa doesn't allow dogs.

Yes, parking facilities are available at The Clarendon Hotel and Spa.

Yes, The Clarendon Hotel and Spa has a gym.

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