Holiday Inn Express Phoenix-Airport/University Drive by IHG
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Summary of reviewsThe Holiday Inn Express Phoenix-Airport/University Drive by IHG, consistently receives positive reviews across various categories, underscoring its appeal to travelers. Its prime location near Sky Harbor Airport is highly valued by guests, who appreciate the convenience of the complimentary shuttle service. This makes it particularly advantageous for those with early or late flights. Additionally, the hotel's location offers easy access to the city, nearby stadiums and dining options, enhancing its overall appeal.
Guests appreciate the hotel's spacious, clean and comfortable accommodations with room design and maintenance receiving commendable remarks. The bedding is often highlighted for its comfort, contributing to a restful stay. Cleanliness across the hotel is emphasized in reviews with most guests finding the rooms and facilities well-kept and modern. Occasionally, small areas of improvement are noted, but they do not significantly detract from the overall positive experience.
The breakfast offerings are another standout feature, frequently described as excellent and diverse. Guests enjoy a variety of options, including cheese omelettes, sausage, biscuits and gravy and cinnamon rolls, contributing to a satisfying start to the day. The breakfast service is praised for its convenience and efficiency, making it a favorable aspect for families and solo travelers alike.
The hotel staff garners high praise for their friendliness and helpfulness. Notable mentions include specific staff members at the front desk and the shuttle driver, who are recognized for their exceptional service. Despite a few instances of less satisfactory interactions, the general sentiment reflects a professional and accommodating team that enhances the guest experience.
The pool area is appreciated for its 24/7 accessibility, providing flexibility for guests. However, some maintenance issues such as cleanliness and water temperature have been pointed out, suggesting the need for better upkeep. Nevertheless, it remains a valued feature for relaxation.
Overall, the Holiday Inn Express Phoenix-Airport/University Drive by IHG offers a combination of convenience, comfort and friendly service, making it a reliable choice for travelers seeking accommodations near the airport. The excellent breakfast and commendable staff further contribute to a highly positive guest experience.
Categories
Guests appreciate the hotel's spacious, clean and comfortable accommodations with room design and maintenance receiving commendable remarks. The bedding is often highlighted for its comfort, contributing to a restful stay. Cleanliness across the hotel is emphasized in reviews with most guests finding the rooms and facilities well-kept and modern. Occasionally, small areas of improvement are noted, but they do not significantly detract from the overall positive experience.
The breakfast offerings are another standout feature, frequently described as excellent and diverse. Guests enjoy a variety of options, including cheese omelettes, sausage, biscuits and gravy and cinnamon rolls, contributing to a satisfying start to the day. The breakfast service is praised for its convenience and efficiency, making it a favorable aspect for families and solo travelers alike.
The hotel staff garners high praise for their friendliness and helpfulness. Notable mentions include specific staff members at the front desk and the shuttle driver, who are recognized for their exceptional service. Despite a few instances of less satisfactory interactions, the general sentiment reflects a professional and accommodating team that enhances the guest experience.
The pool area is appreciated for its 24/7 accessibility, providing flexibility for guests. However, some maintenance issues such as cleanliness and water temperature have been pointed out, suggesting the need for better upkeep. Nevertheless, it remains a valued feature for relaxation.
Overall, the Holiday Inn Express Phoenix-Airport/University Drive by IHG offers a combination of convenience, comfort and friendly service, making it a reliable choice for travelers seeking accommodations near the airport. The excellent breakfast and commendable staff further contribute to a highly positive guest experience.
3-Star Hotel
This hotel offers comfortable accommodations near the airport and university area. It includes free breakfast and is suitable for travelers seeking convenience and value.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Holiday Inn Express Phoenix-Airport/University Drive by IHG, is highly praised for its prime location, particularly its close proximity to the airport. Guests frequently highlight the convenience of being near Sky Harbor Airport, making it an ideal choice for travelers with early or late flights. The shuttle service is a notable amenity, ensuring smooth and easy transportation to and from the airport.
Apart from its strategic location, visitors appreciate the clean and comfortable accommodations. Rooms are described as spacious and well-maintained, contributing to an overall pleasant stay. The staff receives high marks for their helpfulness and kindness, enhancing the guest experience.
The hotel's location offers more than just airport convenience; it's also suitable for accessing the city via the interstate and attending events at nearby stadiums and the convention center. Additionally, guests enjoy the variety of nearby dining options, including a Waffle House.
Outstanding breakfast options and a relaxing outdoor pool add to the appeal, ensuring a good balance of comfort and convenience for those passing through or staying in Phoenix.
The breakfast at Holiday Inn Express Phoenix-Airport/University Drive by IHG, consistently impresses guests with many describing it as good, excellent and even wonderful. Noted for its wide variety, the breakfast offerings include items like cheese omelettes, cereal, sausage, fruit, biscuits and gravy and cinnamon rolls, accompanied by juice and coffee, providing a satisfying start to the day. The hot breakfast, in particular, receives high praise, being described as amazing and delicious. Guests also appreciate the convenience and efficiency of the breakfast service, noting it as great value for money. Families find the breakfast options particularly pleasing and the accommodating staff further enhances the breakfast experience. Despite a few mentions of it being basic or not exciting, the overall feedback highlights the quality and variety that make it a standout feature of the hotel stay.
The rooms at the Holiday Inn Express Phoenix-Airport/University Drive by IHG, receive positive feedback for their spaciousness and cleanliness. Guests frequently describe the rooms as being well-designed and thoughtfully laid out with many noting the comfort of the bedding and the quietness of the environment. The bathrooms are also highlighted for their cleanliness and good condition. Some guests appreciated the room size and the updated feel of the building. While a few mentioned cleanliness issues or minor imperfections, most find the rooms to be very comfortable and accommodating, contributing to an overall pleasant stay. The staff also receives praise for their friendliness, further enhancing the guest experience.
Holiday Inn Express Phoenix-Airport/University Drive by IHG, has garnered positive feedback for its beds from numerous guests. The consensus is that the beds are consistently comfortable with particular emphasis on the king beds providing both comfort and spaciousness. Visitors also praised the rooms for being spacious and offering excellent levels of comfort overall. Several reviews highlighted the bed and pillows as excellent, adding to the restful sleep experience. Cleanliness was another strong point with many guests noting the beds were clean in addition to being comfortable.
However, it's worth mentioning one negative review where a guest reported discomfort due to possible bed bugs, which should be considered by prospective visitors. Additionally, some guests felt the price was a bit high for a short, unexpected stay. Despite these concerns, the general sentiment reflects satisfaction with the comfort and quality of the beds, solidifying this hotel as a reliable choice for restful accommodations near the airport.
Holiday Inn Express Phoenix-Airport/University Drive by IHG consistently receives positive remarks for its cleanliness and overall upkeep. Guests frequently highlight the clean and modern nature of the hotel, emphasizing the spotless rooms and well-maintained facilities. The comfort of the beds and the quiet environment further contribute to a pleasant stay. The hotel's location near shopping, restaurants and the airport, along with a complimentary shuttle service, is also appreciated by visitors. While the majority of reviews praise the hotel's cleanliness, a few guests mentioned specific areas such as the bathroom and floors that did not meet their expectations. However, the general consensus remains that the hotel offers a clean, safe and comfortable experience for travelers.
The staff at Holiday Inn Express Phoenix-Airport/University Drive by IHG, receive high praise from guests for their welcoming and friendly demeanor. Many reviewers have highlighted the staff's cooperative and helpful nature with specific mentions of their efficiency and approachability. Special commendations were given to Hannah and Emma at the front desk for their excellent service, while Ken, the shuttle driver, was noted for being particularly helpful. Overall, the staff's professionalism and accommodating attitude have greatly contributed to positive guest experiences, despite a few isolated instances of less satisfactory service at the front desk.
Guests of the Holiday Inn Express Phoenix-Airport/University Drive by IHG highlight the 24/7 accessibility of the pool as a significant benefit, allowing for flexible and convenient swim times. Several reviewers appreciated the nice pool and hot tub area, finding it a relaxing outdoor feature. However, some reviews mentioned maintenance issues and cleanliness concerns, such as dirty towels left by the pool and fading swimsuits, indicating that the pool might have been treated too harshly. While the pool is supposed to be heated, some guests found it to be freezing. Overall, the pool offers good potential for enjoyment but needs some maintenance and additional care to fully meet guest expectations.
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Location
Apart from its strategic location, visitors appreciate the clean and comfortable accommodations. Rooms are described as spacious and well-maintained, contributing to an overall pleasant stay. The staff receives high marks for their helpfulness and kindness, enhancing the guest experience.
The hotel's location offers more than just airport convenience; it's also suitable for accessing the city via the interstate and attending events at nearby stadiums and the convention center. Additionally, guests enjoy the variety of nearby dining options, including a Waffle House.
Outstanding breakfast options and a relaxing outdoor pool add to the appeal, ensuring a good balance of comfort and convenience for those passing through or staying in Phoenix.
Breakfast
Rooms
Beds
However, it's worth mentioning one negative review where a guest reported discomfort due to possible bed bugs, which should be considered by prospective visitors. Additionally, some guests felt the price was a bit high for a short, unexpected stay. Despite these concerns, the general sentiment reflects satisfaction with the comfort and quality of the beds, solidifying this hotel as a reliable choice for restful accommodations near the airport.
Cleanliness
Staff
Pool
Yes, Holiday Inn Express Phoenix-Airport/University Drive by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Phoenix-Airport/University Drive by IHG.
No, Holiday Inn Express Phoenix-Airport/University Drive by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Phoenix-Airport/University Drive by IHG.
Yes, Holiday Inn Express Phoenix-Airport/University Drive by IHG has a gym.
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