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Hilton Phoenix Resort at the Peak

Phoenix , 7677 North 16th Street (Show on Map)

7.3

Good

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Summary of reviewsThe Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
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Resort with Spa

The Tocasierra Spa & Fitness Center at Hilton Phoenix Resort at the Peak, formerly known as Pointe Hilton Squaw Peak Resort, stands as a sanctuary of tranquility and rejuvenation. With an environment designed to inspire relaxation and wellness, the spa offers a comprehensive menu of treatments. Visitors can experience therapeutic massages, invigorating facials and a range of specialized treatments tailored to individual needs. Expert spa technicians deliver each service with a focus on creating a soothing, personalized experience.

In addition to the variety of individual treatments, the Tocasierra Spa also offers luxurious spa packages combining various therapies for a holistic wellness experience. For those looking to combine relaxation with romance, the spa offers couples massage packages, perfect for sharing a tranquil experience with a partner. The spa also provides expectant mothers with specially designed treatments to help relieve discomfort and promote overall wellness. Meanwhile, the fitness center allows guests to complement their spa experiences with a comprehensive workout. Overall, the Tocasierra Spa & Fitness Center offers a complete and flexible wellness experience, where serenity meets personalized care.

Resort with Lazy River

The River Ranch Water Park at the Hilton Phoenix Resort at the Peak offers a unique, refreshing escape in the heart of Arizona. This venue showcases a variety of enticing water features, including an array of pools and a waterslide, yet the centerpiece is undoubtedly the lazy river. This engaging attraction offers guests an unhurried journey through gentle currents, providing a perfect blend of relaxation and amusement. Adjacent to the main pool and waterslide, comfortable cabanas offer a perfect dining experience with effortless access to the children's pool and the lazy river, making it an ideal location for families and those seeking a serene respite amidst their adventurous Phoenix expedition.

Luxury Resort

Resort near Golf Courses

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Family Friendly Resort

Dog Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Pool Water Slide Pool Lap Lanes Lazy River Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Pool Water Slide

Room Types

One-Bedroom Suite, 2 Queen Beds A living room, a flat-screen TV and coffee-making facilities are featured in this room.

One-Bedroom King Suite A living room, a flat-screen TV and coffee-making facilities are featured in this room.

One-Bedroom King Suite with Tub - Mobility and Hearing Access This mobility and hearing accessible suite features visual alarm and notification devices for the doorbell or incoming telephone calls. A living room with a flat-screen TV is also included. An en suite bathroom with an accessible tub is provided.

One-Bedroom King Suite with Roll-in Shower - Mobility/Hearing Access This mobility and hearing accessible suite features visual alarm and notification devices for the doorbell or incoming telephone calls. A living room with a flat-screen TV is also included. An en suite bathroom with an accessible tub is provided.

Ambassador King Suite This suite features a living room with a 42-inch flat-screen TV, a refrigerator and tea and coffee-making facilities. An en suite bathroom is also included.

One-Bedroom Queen Suite with Bathtub - Disability Access This mobility and hearing accessible suite features visual alarm and notification devices for the doorbell or incoming telephone calls. A living room with a flat-screen TV is also included. An en suite bathroom with an accessible tub is provided.

King Suite - Mobility and Hearing Access The unit offers 1 bed.

King Suite with Roll-In Shower - Mobility and Hearing Access The unit has 3 beds.

Ambassador King Suite (Agave) Boasting a balcony, this suite also features a seating area and a TV.

One-Bedroom King Suite This suite has a balcony, air conditioning and seating area.

Queen Suite - Mobility and Hearing Access The unit has 1 bed.

One-Bedroom Suite with Two Queen Beds The suite features a balcony.

About Hilton Phoenix Resort at the Peak

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Guest Reviews

7.3

Good

Location

The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for anyone looking for a convenient and comfortable stay in Phoenix. The property is situated in a prime location with Ranch River Park and local restaurants just a few minutes away by foot. Guests also appreciated the convenience of staying on site with everything they needed just a short walk or drive away. Despite some dated furniture, the location and property ambience won over the hearts of many guests.

The resort is perfect for those looking to explore the city, as it is close to downtown and several other attractions. Families and kids can also take advantage of the water park access and proximity and the resort provides plenty of room around the complex to relax and unwind. The convenience of a close restaurant and proximity to great eateries was another highlight for guests.

Overall, the Phoenix area is beautiful and the location of the Hilton Phoenix Resort at the Peak makes it easy to get wherever you need to be. Many guests praised the location, whether they were in town for business or leisure and found the hotel to be close to everything they wanted to see and do. If you're looking for a comfortable, convenient stay in Phoenix, the Hilton Phoenix Resort at the Peak is a great choice.

Breakfast

The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, offers a breakfast experience that will leave you satisfied and energized for your day of adventure. Guests raved about the exceptional service from the staff at the Hole in the Rock restaurant. The sunrise breakfast and southwest Caesar Salad were highly recommended by guests. Alongside these delicious options, the burgers were also highly praised. While some guests had negative experiences with the breakfast, overall the breakfast items were tasty and hearty. It's important to note that while some guests were disappointed with the lack of free breakfast or the high prices at the on-site eatery, the options themselves were highly praised. Start your day off on the right foot with a breakfast experience that will exceed your expectations at the Hilton Phoenix Resort at the Peak.

Dinner

The dining options at Hilton Phoenix Resort at the Peak left some guests feeling disappointed. Some reviewers described the food as poor and sub-par, prompting them to leave the resort to find nicer places to eat. However, positive reviews highlighted the amazing Hole in the Wall restaurant, which serves excellent food and has an exceptional server named Helen. The hotel's restaurant also got a thumbs up for serving good food and strong drinks. Despite the lack of free breakfast as advertised, guests also noted the diverse options for dining. Room service was only available once in a week, but this did not dampen the overall dining experience.

Rooms

The Hilton Phoenix Resort at the Peak, formerly known as Pointe Hilton Squaw Peak Resort, has a variety of rooms that fit every guest's needs. Many guests found the rooms spacious and comfortable with some even enjoying the pretty views. The beds were also noted as being extremely comfortable. However, some guests found the rooms outdated and in dire need of renovations with issues ranging from old and lumpy beds to outdated bathrooms with broken tiles. Another issue was the presence of bugs in some of the rooms. Some rooms also had issues with taps, drains and toilets, which didn't work properly. Some guests also reported that their rooms smelled funny or had a lot of dust. Despite these issues, most guests praised the size and cleanliness of the rooms which were spacious and cozy. Some even praised the fully renovated rooms. Overall, guests found the rooms nice, but in need of updating.

Beds

The Hilton Phoenix Resort at the Peak - Formerly Pointe Hilton Squaw Peak Resort has a mix of reviews when it comes to its beds. Many guests found the beds to be comfortable with some describing them as "super comfy" and "good quality." However, a few guests noted issues with stained linens, uncomfortable pull-out couch beds and bed bugs. Despite these negative comments, the majority of guests seemed pleased with the comfortable beds and pillows. It's worth noting that some guests were disappointed to find a queen bed rather than a king, while others found the beds to be too hard or stiff. Overall, the beds seem to be a mixed bag but mostly comfortable. If you're looking for a sofa bed, you may want to explore other options or ask the hotel about their current mattress situation.

Cleanliness

The Hilton Phoenix Resort at the Peak (formerly Pointe Hilton Squaw Peak Resort) has received mixed reviews regarding cleanliness with some guests stating that the hotel needs a complete refurbishment and is "falling apart." However, many positive reviews mentioned that the property was beautiful and clean. Some guests complimented the cleanliness of the rooms, while others reported dirty sheets, tubs and carpets. Several expressed disappointment with the condition of the pools and water park, including cloudy water and trash and debris around the area. Some guests also reported bugs in the bathrooms and carpets and strong smells in the rooms. Despite some of these negative experiences, many reviewers still found the hotel clean and comfortable, highlighting the good size of the rooms and clean sheets and towels. Overall, while some areas of the hotel may need improvement, the Hilton Phoenix Resort at the Peak appears to be mostly clean and enjoyable for guests.

Staff

Reviews of the staff at the Hilton Phoenix Resort at the Peak are mixed, but the positive comments certainly outweigh the negative ones. Guests rave about the friendly and helpful staff in many areas of the hotel, including the restaurants, bellhop services and customer service. Many guests even mention employees by name who went above and beyond to make their stay memorable, like Josie. Workers facing hot conditions in the lobby and around the pool were appreciated for their hard work and friendliness. Guests also appreciated the fun amenities and quick and easy check-in and check-out. While some guests had negative experiences with the front desk and housekeeping staff, for the most part, reviews of the hotel's staff are overwhelmingly positive with comments like "amazing," "wonderful," and "great."

Pool

If you're looking for a fun-packed water experience in Phoenix, the Hilton Phoenix Resort at the Peak may be the right choice. Whether you want to float around the lazy river, hit the water park or simply bask in the sun on a float, this resort has it all. The water park and lazy river are hours of fun and perfect for families with children. The swim-up pool bar is a great place to relax and unwind with a drink. The water park area is great for kids, while the three heated pools offer a more traditional swimming experience. The Resort Water Park and Lazy River areas are so much fun that kids will never want to leave. However, some guests have reported that the pool area was not always as clean as it should be, but the wait staff was good overall. The pools sometimes got crowded and some reviews describe the pools as being out of date or badly in need of cleaning or resurfacing. Still, guests loved the river and waterfall feature, the cabanas and waterslide. The hotel also offers a River Ranch Park, which is a great place to get some exercise and explore the area. Some reviews sound an alarm on certain aspects of maintenance, such as rusty or non-functioning features. A few comments about noise and police activity were also included. Most guests enjoyed their experience at the pool, water park and lazy river. Keep in mind that pool hours may be limited and some areas may be closed due to maintenance. Overall, the Hilton Phoenix Resort at the Peak is a large compound with plenty of water features and activities to choose from and it might be a great place to stay as long as you're not expecting anything too upscale.

Family

The Hilton Phoenix Resort at the Peak, also known as the Pointe Hilton Squaw Peak Resort, is an ideal place for families to stay. Guests had fantastic experiences with great pools and delicious food. Specifically, the water park was a delight and the lazy river and water park area were so much fun that kids had a blast there. The resort offered loads of different areas that needed attention, from minigolf to basketball, corn hall and evening movies. Guests were pleased that there were comfy beds, plenty of space for families and good kid-friendly activities. The Waterpark was cool and a great amenity for the children. The River Ranch was also a great way to spend the day at a fun place. Except for the fact that there's no adult pool, this was a perfect family getaway for many. The only criticism was that the Lazy River isn't very relaxing when people are using it as a lap pool and kicking water up. People were trying to push past to go faster like it's rush hour traffic. Additionally, luggage dollies were all chained up and could not be used. Overall, though, it was a fun place for kids of all ages and many recommended it to their friends and family.

Pool Water Slide

The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, has a fantastic hours-long water slide pool area that guests have raved about! While unfortunately, some guests might have visited at a bad time and found the water slide under maintenance, others have been lucky enough to experience the fun amenities that the water park has to offer. However, some guests did note that to enjoy the pool attraction, they had to pay extra. Nevertheless with overall positive reviews of the waterpark, it's worth a visit for any traveler looking for a cool and exciting way to escape the Arizona heat!

Lazy River

The lazy river at Hilton Phoenix Resort at the Peak is a popular feature among guests with many enjoying the opportunity to float and tube in a relaxing manner. Although some guests have mentioned that the lazy river can get a bit dirty and that the rules are not being enforced, overall, the lazy river continues to be a hit among visitors. Many guests have praised the lazy river for being a great way to unwind while others have expressed love for the feature. While some have noted that the lazy river is not as fast as they would have liked and that the water can get too warm, others have suggested that more tubes and cleaning are needed. Despite some issues, the lazy river continues to be a favored part of the resort experience.

Yes, Hilton Phoenix Resort at the Peak has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide, Outdoor Pool, Lazy River.

Yes, a spa is available at Hilton Phoenix Resort at the Peak.

Yes, Hilton Phoenix Resort at the Peak welcomes dogs.

Yes, parking facilities are available at Hilton Phoenix Resort at the Peak.

Yes, Hilton Phoenix Resort at the Peak has a gym.

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