GreenTree Hotel Phoenix West
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Summary of reviewsGreenTree Hotel Phoenix West garners appreciation largely for its strategic and convenient location, excellently positioned near I-10 freeway, offering easy access to various key destinations like Cardinal Stadium, Grand Canyon University and downtown Phoenix. The hotel's ample parking options and proximity to numerous fast food restaurants and grocery stores enhance its convenience for travelers. Although some guests mentioned concerns regarding the surrounding area, the hotel itself is praised for being clean, quiet and accommodating with friendly staff.
The breakfast offerings at the hotel are generally well-received, featuring common American staples like waffles, scrambled eggs and bacon, served in a pleasant environment. However, there are areas for improvement, including a broader selection of healthier options and ensuring consistency in availability, especially on weekends. Similarly, dinner experiences, despite having high praise for dishes like the Cobb Salad and attentive staff, suffer from operational inconsistencies such as the restaurant being closed on weekends or due to staffing issues.
The rooms at GreenTree Hotel Phoenix West are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample space, cleanliness and various amenities provided. Though some noted minor issues like occasional maintenance problems or unpleasant odors, the overall feedback on room quality is positive. Cleanliness across the hotel, including the tidiness of the lobby and regular room service, further contributes to a pleasant stay for guests.
The hotel staff are generally praised for their friendliness and attentiveness with standout mentions for individuals going above and beyond. However, there are occasional reports of less favorable interactions, particularly at the front desk.
Wi-Fi services are mixed with some guests finding it adequate while others experienced poor connectivity and slow speeds, especially on higher floors. Pool facilities, described as inviting but frequently noted for being too cold due to lack of heating, also receive mixed reviews.
Parking at the hotel is largely appreciated for its availability and ease, though some concerns persist regarding small spaces and safety issues. Despite this, many guests find it a significant convenience.
For families, the hotel is noted as a favorable option with amenities and a friendly atmosphere that suits those traveling with children. The comfortable bedding, often described as exceptionally comfortable, adds to the overall appeal for families and guests seeking restful sleep.
The hotel successfully maintains its three-star status with appropriate facilities and a standard hotel experience, offering good value for money. Lastly, GreenTree Hotel Phoenix West caters effectively to business travelers, providing suitable facilities and services for professional needs.
In summary, while there are a few areas where improvements could be made, GreenTree Hotel Phoenix West stands out for its convenience, cleanliness, friendly staff and overall good value, making it a practical choice for a range of travelers.
Categories
The breakfast offerings at the hotel are generally well-received, featuring common American staples like waffles, scrambled eggs and bacon, served in a pleasant environment. However, there are areas for improvement, including a broader selection of healthier options and ensuring consistency in availability, especially on weekends. Similarly, dinner experiences, despite having high praise for dishes like the Cobb Salad and attentive staff, suffer from operational inconsistencies such as the restaurant being closed on weekends or due to staffing issues.
The rooms at GreenTree Hotel Phoenix West are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample space, cleanliness and various amenities provided. Though some noted minor issues like occasional maintenance problems or unpleasant odors, the overall feedback on room quality is positive. Cleanliness across the hotel, including the tidiness of the lobby and regular room service, further contributes to a pleasant stay for guests.
The hotel staff are generally praised for their friendliness and attentiveness with standout mentions for individuals going above and beyond. However, there are occasional reports of less favorable interactions, particularly at the front desk.
Wi-Fi services are mixed with some guests finding it adequate while others experienced poor connectivity and slow speeds, especially on higher floors. Pool facilities, described as inviting but frequently noted for being too cold due to lack of heating, also receive mixed reviews.
Parking at the hotel is largely appreciated for its availability and ease, though some concerns persist regarding small spaces and safety issues. Despite this, many guests find it a significant convenience.
For families, the hotel is noted as a favorable option with amenities and a friendly atmosphere that suits those traveling with children. The comfortable bedding, often described as exceptionally comfortable, adds to the overall appeal for families and guests seeking restful sleep.
The hotel successfully maintains its three-star status with appropriate facilities and a standard hotel experience, offering good value for money. Lastly, GreenTree Hotel Phoenix West caters effectively to business travelers, providing suitable facilities and services for professional needs.
In summary, while there are a few areas where improvements could be made, GreenTree Hotel Phoenix West stands out for its convenience, cleanliness, friendly staff and overall good value, making it a practical choice for a range of travelers.
Hotel with Indoor Pool
This hotel features a heated pool that includes both indoor and outdoor sections, along with a hot tub.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Guest Reviews
GreenTree Hotel Phoenix West is lauded for its excellent and convenient location. Positioned near the I-10 freeway, it ensures easy accessibility and straightforward travel to various destinations, including the nearby airport. The hotel is praised for being in proximity to key places like Cardinal stadium, Brewers spring training, Grand Canyon University and downtown Phoenix.
Guests appreciate the ample parking availability and the closeness to several fast food restaurants, grocery stores and gas stations. Many reviews highlight that the hotel is situated in a busy area, which contributes to its convenience for quick travel and access to the freeway. Despite being located off a bustling highway, noise doesn't seem to be a major issue as the rooms are described as quiet once the doors are closed.
However, there are mixed feelings about the hotel's surroundings with some guests noting the area seems a bit depressed and mentioning the presence of homeless people, which raised safety concerns for a few. Regardless, the hotel itself is deemed clean and accommodating with friendly staff and well-maintained facilities.
For those visiting family or specific venues, the hotel’s strategic location is beneficial. Its easy-to-find address off the interstate is ideal for overnight stays or short-term visits. While the surrounding neighborhood may feel a little rough to some, the overall convenience and functionality of GreenTree Hotel Phoenix West's location make it a practical choice for travelers.
GreenTree Hotel Phoenix West provides a range of feedback from guests regarding its breakfast offerings. Many visitors appreciated the free breakfast and found it to be good, mentioning typical American staples like waffles, scrambled eggs and bacon. Positive comments highlighted the breakfast being delightful, plentiful and served in a pleasant atmosphere with cordial staff.
However, there were several mentions of areas for improvement. Some guests found the selection lacking, citing a need for healthier options and more variety, such as fresh vegetables, fruits and better cereal choices. Others pointed out that the breakfast wasn't always restocked promptly and there were comments about the food sometimes being oily or not warm enough.
A notable downside was the inconsistency of availability; on multiple occasions, guests reported that the breakfast service was closed on weekends or not available as advertised, leading to confusion and disappointment. Additionally, some travelers noted that the breakfast was expensive or not included in their stay, contrary to what they had anticipated.
Despite these issues, many guests still found the breakfast satisfactory and convenient with the early start time being particularly appreciated by those looking to get an early start on their day.
The dining experience at GreenTree Hotel Phoenix West receives mixed reviews from guests with several notable positives. The Cobb Salad, in particular, earns high praise for its excellence. Guests also find the food in general to be quite good and the restaurant staff is described as nice and attentive. However, there are significant drawbacks. The Coyote Grill Bar/Restaurant often faces operational issues, including being closed for entire stays or opening late due to short staffing. Additionally, the restaurant is not open on weekends and certain services like Happy Hour are unavailable. There are some concerns about order accuracy from the cook, though the dining facility itself is maintained clean. These factors combined can affect the overall dining experience for hotel guests.
The rooms at GreenTree Hotel Phoenix West are generally described as clean, spacious and comfortable. Guests frequently highlight the generous size of the rooms, often using terms like "big," "spacious," and "roomy" to describe the ample space available. Cleanliness is a recurring theme with many reviewers noting that the rooms and bathrooms are very clean, contributing to a pleasant and inviting atmosphere.
The comfort of the rooms is another consistent point of praise, making them ideal for a restful stay. Additionally, some guests appreciated the amenities like the availability of lots of towels and the mini-mart for convenience. The balcony in some rooms is also mentioned positively as a nice surprise.
However, there are a few negative points raised by some guests. Issues such as unpleasant odors, outdated decor and occasional maintenance problems like broken tiles and malfunctioning doors were mentioned. Some guests also reported occasional disturbances from noisy neighbors and found the surrounding area a bit unsettling.
Despite these drawbacks, the general consensus is that the rooms at GreenTree Hotel Phoenix West are a comfortable and clean option for travelers, offering good space and amenities.
Guests often highlight the remarkable comfort of the beds at GreenTree Hotel Phoenix West. Many reviews commend the exceptionally comfortable beds with some even noting that they are the most comfortable they have ever slept in. King-size and full-size options are appreciated and the bedding is frequently described as super comfy and soft, contributing to a restful experience. The quality of comfort extends to the pillows, which are generally described as good and comfy, adding to the overall positive sleep quality.
However, not all feedback is glowing. Some guests mention that the pillows can be too flat or worn out and that the number provided isn't always sufficient. A few reviews point out issues with bed firmness and noise with mentions of beds sinking in the middle or squeaking, which impacted sleep for some.
Despite some minor drawbacks, the overarching sentiment reflects a high level of satisfaction with the comfort of the beds, making them a standout feature for many guests.
The GreenTree Hotel Phoenix West receives a warm reception for its cleanliness from its guests. Most reviews highlight the hotel as being very clean and well-maintained, remarking on the comfortable and spacious rooms. Housekeeping often goes above and beyond, contributing to a tidy environment that guests appreciate. Positive feedback mentions clean towels and good room cleaning service and the hotel’s tidy lobby is frequently noted for its welcoming and pleasant appearance.
However, not all reviews are completely favorable. There were instances where guests found the odor in the rooms undesirable and noticed stains on the carpets and tubs. Some guests reported issues such as rough towels, insufficient toiletries and occasional lapses in cleaning, like being greeted with half-used toilet paper rolls or mold in the bathroom grout. Additionally, the gym area sometimes lacked clean towels and the need for periodic better cleaning is indicated through various reviews.
Despite these occasional drawbacks, the consensus among the reviews is that the hotel is generally clean and comfortable, making it a pleasant stay for most visitors. The friendly and attentive staff enhance the overall positive experience for many guests, who appreciate the hotel’s clean and serene atmosphere.
At 'GreenTree Hotel Phoenix West,' the staff experience appears to be quite polarized, yet often praised. Guests frequently highlight the friendliness, helpfulness and accommodating nature of the staff. Many reviews commend the team for being courteous, prompt and willing to go above and beyond to ensure a pleasant stay. Notable positive mentions include the amazing efforts of staff members like Charise and Maite, who were particularly caring and respectful and the bartender known for her great personality and service.
However, there are instances of less satisfactory experiences with several mentions of unfriendly or rude behavior, particularly at the front desk. These negative interactions contrast sharply with the overwhelmingly warm feedback from other guests. Overall, while most visitors appreciated the great service and the staff's dedication, a few isolated cases of unprofessional conduct were reported. Despite these occasional issues, the general sentiment towards the staff leans towards the positive, contributing to a welcoming atmosphere at the hotel.
The Wi-Fi service at GreenTree Hotel Phoenix West presents a mixed bag for guests. Some found the Wi-Fi to be good with a few mentioning that it worked well and was great during their stay. However, several guests encountered issues, including poor and unstable connections, slow speeds and a lack of Wi-Fi on the 4th floor. For others, the Wi-Fi was not dependable and led to frustrating experiences. While there were positive remarks about the Wi-Fi quality, inconsistency appears to be a significant issue, suggesting that improvements are needed to ensure a reliable internet experience for all guests.
At the GreenTree Hotel Phoenix West, the pool facilities have received mixed feedback from guests. Many reviews pointed out that the pool area is quite inviting with some guests describing the pool as great, nice and good. The pool is open for use, providing an opportunity for a refreshing dip on a hot Phoenix day. However, while the pool looks inviting, multiple reviews indicate that it is not heated, making the water too cold for comfortable swimming at times. Some guests also mentioned issues with cleanliness and the pool heater being out of order, which detracted from their overall experience. Additionally, the spa often seems to be out of order and there have been occasional issues with the pool area not receiving direct sunlight, further affecting the warmth of the water. While the pool has its positives, guests looking for a consistently warm and clean swimming experience may find it lacking.
The reviews for parking at GreenTree Hotel Phoenix West reveal a mix of positive and negative experiences. Guests appreciated the ease and availability of parking with many noting that there is plenty of free parking on-site. They found it generally good and decent, making it a convenient choice for drivers.
However, several concerns were raised about small and cramped parking spaces, which proved to be a hassle for some. The limited number of handicap spaces, which were often full, was also mentioned as an issue. The parking lot itself received complaints about being dirty and feeling unsafe, particularly due to the presence of homeless individuals and reports of ransacking and suspicious activities. Additionally, the surrounding neighborhood was described as being a bit rough, contributing to a sense of insecurity.
Overall, while free and easy parking is a notable advantage, the hotel could improve by addressing safety concerns and enhancing the overall condition and layout of the parking area.
The GreenTree Hotel Phoenix West receives favorable feedback for its family-friendly amenities and atmosphere. Numerous guests highlight that the hotel is child-friendly, making it an appealing choice for those traveling with young children. The presence of a separate area for families and a well-maintained pool make it ideal for family vacations, reunions and trips. Positive remarks point out that all facilities were operational, contributing to a good family experience. The staff is noted for being wonderful with children, adding to the overall positive family vibe at the hotel. It's close proximity to family members for some guests further enhances its appeal for those looking to visit relatives nearby.
GreenTree Hotel Phoenix West is a mid-range establishment offering good value for money, particularly for a three-star hotel. The facilities, while basic, are adequate and provide a standard hotel experience. The classic decor has been remodeled, contributing to the overall pleasant ambiance. Rooms are of a good size for a three-star rating, ensuring comfort during the stay. Although some guests found the prices a bit high, many agreed that the value for the price charged is satisfactory. Despite being a dated hotel, it maintains its three-star status effectively, making it a reliable choice for travelers seeking essential amenities without splurging on high-end luxuries.
'GreenTree Hotel Phoenix West' caters to business travelers with well-organized facilities suitable for various professional needs. The hotel is praised as appropriate for business trips, meetings and related activities, offering a reliable business center. Guests found the establishment suitable for last-minute trips, highlighting the hotel's security and the prompt and courteous service from the staff. It appears to serve the essential requirements for business purposes efficiently.
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Location
Guests appreciate the ample parking availability and the closeness to several fast food restaurants, grocery stores and gas stations. Many reviews highlight that the hotel is situated in a busy area, which contributes to its convenience for quick travel and access to the freeway. Despite being located off a bustling highway, noise doesn't seem to be a major issue as the rooms are described as quiet once the doors are closed.
However, there are mixed feelings about the hotel's surroundings with some guests noting the area seems a bit depressed and mentioning the presence of homeless people, which raised safety concerns for a few. Regardless, the hotel itself is deemed clean and accommodating with friendly staff and well-maintained facilities.
For those visiting family or specific venues, the hotel’s strategic location is beneficial. Its easy-to-find address off the interstate is ideal for overnight stays or short-term visits. While the surrounding neighborhood may feel a little rough to some, the overall convenience and functionality of GreenTree Hotel Phoenix West's location make it a practical choice for travelers.
Breakfast
However, there were several mentions of areas for improvement. Some guests found the selection lacking, citing a need for healthier options and more variety, such as fresh vegetables, fruits and better cereal choices. Others pointed out that the breakfast wasn't always restocked promptly and there were comments about the food sometimes being oily or not warm enough.
A notable downside was the inconsistency of availability; on multiple occasions, guests reported that the breakfast service was closed on weekends or not available as advertised, leading to confusion and disappointment. Additionally, some travelers noted that the breakfast was expensive or not included in their stay, contrary to what they had anticipated.
Despite these issues, many guests still found the breakfast satisfactory and convenient with the early start time being particularly appreciated by those looking to get an early start on their day.
Dinner
Rooms
The comfort of the rooms is another consistent point of praise, making them ideal for a restful stay. Additionally, some guests appreciated the amenities like the availability of lots of towels and the mini-mart for convenience. The balcony in some rooms is also mentioned positively as a nice surprise.
However, there are a few negative points raised by some guests. Issues such as unpleasant odors, outdated decor and occasional maintenance problems like broken tiles and malfunctioning doors were mentioned. Some guests also reported occasional disturbances from noisy neighbors and found the surrounding area a bit unsettling.
Despite these drawbacks, the general consensus is that the rooms at GreenTree Hotel Phoenix West are a comfortable and clean option for travelers, offering good space and amenities.
Beds
However, not all feedback is glowing. Some guests mention that the pillows can be too flat or worn out and that the number provided isn't always sufficient. A few reviews point out issues with bed firmness and noise with mentions of beds sinking in the middle or squeaking, which impacted sleep for some.
Despite some minor drawbacks, the overarching sentiment reflects a high level of satisfaction with the comfort of the beds, making them a standout feature for many guests.
Cleanliness
However, not all reviews are completely favorable. There were instances where guests found the odor in the rooms undesirable and noticed stains on the carpets and tubs. Some guests reported issues such as rough towels, insufficient toiletries and occasional lapses in cleaning, like being greeted with half-used toilet paper rolls or mold in the bathroom grout. Additionally, the gym area sometimes lacked clean towels and the need for periodic better cleaning is indicated through various reviews.
Despite these occasional drawbacks, the consensus among the reviews is that the hotel is generally clean and comfortable, making it a pleasant stay for most visitors. The friendly and attentive staff enhance the overall positive experience for many guests, who appreciate the hotel’s clean and serene atmosphere.
Staff
However, there are instances of less satisfactory experiences with several mentions of unfriendly or rude behavior, particularly at the front desk. These negative interactions contrast sharply with the overwhelmingly warm feedback from other guests. Overall, while most visitors appreciated the great service and the staff's dedication, a few isolated cases of unprofessional conduct were reported. Despite these occasional issues, the general sentiment towards the staff leans towards the positive, contributing to a welcoming atmosphere at the hotel.
Wi-Fi
Pool
Parking
However, several concerns were raised about small and cramped parking spaces, which proved to be a hassle for some. The limited number of handicap spaces, which were often full, was also mentioned as an issue. The parking lot itself received complaints about being dirty and feeling unsafe, particularly due to the presence of homeless individuals and reports of ransacking and suspicious activities. Additionally, the surrounding neighborhood was described as being a bit rough, contributing to a sense of insecurity.
Overall, while free and easy parking is a notable advantage, the hotel could improve by addressing safety concerns and enhancing the overall condition and layout of the parking area.
Family
3 Star
Business
Yes, GreenTree Hotel Phoenix West has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at GreenTree Hotel Phoenix West.
No, GreenTree Hotel Phoenix West doesn't allow dogs.
Yes, parking facilities are available at GreenTree Hotel Phoenix West.
Yes, GreenTree Hotel Phoenix West has a gym.
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