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Summary of reviewsThe Peninsula Phnom Penh is highly regarded for its serene yet conveniently accessible location near the Mekong River. Guests appreciate the peaceful retreat it offers, with stunning city views and easy access to key landmarks via affordable tuk-tuks and taxis, making it an ideal choice for those seeking tranquility without sacrificing connectivity.
The dining experiences at the hotel are generally well-received, with the dinner options praised for their delicious Khmer dishes and the inviting ambiance of the rooftop bar, which offers breathtaking city views. Although some guests note challenges with breakfast being served at a neighboring café, the quality of the offerings, particularly the pastries, is appreciated by many.
The rooms at The Peninsula Phnom Penh are frequently celebrated for their spaciousness, modern amenities, and exceptional cleanliness. They are well-equipped to cater to families and long-stay travelers, featuring full kitchens and generous living spaces with stunning views from balconies or windows. The hotel's design beautifully blends contemporary style with functionality, providing a comfortable and luxurious stay.
Cleanliness is another strong point, with meticulous hygiene maintained throughout the property. Despite occasional minor discrepancies, the overall environment is inviting and spotless, contributing to a pleasant guest experience. The dedicated and attentive staff further enhance the stay, known for their friendliness and willingness to go above and beyond to ensure guest satisfaction.
The hotel’s amenities, such as the rooftop infinity pool and impressive gym, receive consistent acclaim. Guests are captivated by the stunning cityscape views from the pool, while the gym offers a top-notch facility with modern equipment and additional amenities like saunas. The spa services complement the wellness experience, providing rejuvenating treatments.
Family travelers find the hotel particularly appealing, with a variety of amenities designed for younger guests. Spacious family-sized apartments, complete with kitchens and washing machines, allow for a comfortable and convenient stay. The staff's kindness and support further contribute to an enjoyable family-friendly atmosphere.
Despite minor issues such as sporadic Wi-Fi reliability and limited vegetarian breakfast options, The Peninsula Phnom Penh is highly recommended for its value, comfort, and comprehensive facilities. Whether visiting for leisure, business, or with family, guests usually leave with fond memories of their stay at this exquisite property. Show more
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Hotel with Spa
Offers spa services for guests to unwind and relax. The hotel is known for its comfortable accommodations and accessible spa treatments.
Family Friendly Hotel
This hotel offers comfortable accommodations and a pool, making it suitable for families. Its location provides convenient access to nearby attractions.
Hotel with Swimming Pool
This hotel provides a large outdoor pool with ample space for swimming and lounging. The pool area is well-maintained and offers a great place to relax and enjoy the Cambodian sunshine.
Outdoor Pool
Hotel with Parking
This hotel offers a modern five-floor parking facility equipped with car lifts. Free private parking is available for in-house guests.
Hotel with Gym
The Peninsula Phnom Penh provides a well-maintained gym, offering a variety of fitness machines and free weights. The facilities are designed to cater to different workout preferences.
Hotel with Outdoor Pool
This hotel offers an outdoor pool, providing a refreshing amenity for guests. The pool area is designed for relaxation and recreation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Studio Deluxe RoomThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 1 bed.
1 Bedroom DeluxeThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment consists of a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 1 bed.
2 Bedrooms Family SuiteThis spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment consists of a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit offers 2 beds.
3 Bedrooms Family DeluxeThis spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 3 beds.
3 Bedroom Executive SuiteThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit offers 3 beds.
Twin Business SuiteGuests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious twin room features air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Penthouse ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit offers 3 beds.
Guest Reviews
Location
The Peninsula Phnom Penh offers a serene escape with its conveniently situated, yet slightly removed location. Nestled near the Mekong River, it provides stunning city views while maintaining a peaceful distance from the bustling heart of Phnom Penh. Although it is not in the immediate vicinity of the main attractions, the hotel is well-connected by affordable tuk-tuks and taxis, making it easy to reach key landmarks within 10 to 20 minutes. The proximity to local shops, supermarkets, and coffee houses adds to its charm, allowing guests to enjoy modern conveniences and facilities without the frenetic energy of the city center. The location is particularly appreciated for those seeking a quiet retreat, offering great value for money with well-appointed rooms and top-notch amenities like an infinity pool. Despite minor inconveniences such as traffic and the need for frequent tuk-tuk rides, the location remains a preferred choice for those who appreciate a quieter atmosphere without sacrificing accessibility.
Breakfast
The breakfast experience at The Peninsula Phnom Penh seems to be a blend of mixed emotions, primarily because it's served at a neighboring establishment rather than within the hotel itself. While some guests appreciate the delicious and plentiful options available at the adjacent French bakery, notably praising the quality of pastries and variety, others express disappointment over the necessity of leaving the hotel to access it. The breakfast offerings at Éric Kayser, though appreciated for their croissants and coffee, have drawn mixed feedback regarding the variety and the absence of in-hotel dining facilities.
Many find the breakfast to be of good quality, with a wide range of choices and tasty, albeit simple, offerings. However, a portion of guests noted limited vegetarian options, a lack of milk alternatives, and a deficiency in plentiful fruit or accompaniment options for pastries. Some guests were particularly pleased with occasional surprises in service, such as breakfast being presented in their room, and the egg station’s capability. Yet, others critique the meal for feeling inadequate for the price, emphasizing limited options and the inconvenience of having to use meal coupons.
For travelers who may not prioritize an expansive breakfast buffet experience, The Peninsula's breakfast arrangement offers decent quality in a chic café setting. However, those looking for a more comprehensive and convenient in-hotel breakfast experience may find the current setup lacking and might want to plan accordingly.
Dinner
The Peninsula Phnom Penh offers a dining experience that is generally well-received, particularly when enjoying the delicious Khmer dishes and tasty hamburgers, or indulging in a candlelight dinner by the pool. The rooftop bar is favored for its breathtaking views of the city, especially captivating during the evening, with fairly priced food and drinks adding to the allure of the setting. Despite some minor drawbacks like limited space during rainy weather, diners appreciate the convenience of both rooftop and room service offerings. Guests highlight the attentive staff who are quick to respond to requests, ensuring a pleasant overall stay, although a few note challenges in finding other appealing dining options nearby. While there are mixed reviews about specific food items and the ambience issues in elevators, the hotel's dining options are a noteworthy aspect of the experience.
Rooms
Guests of The Peninsula Phnom Penh have consistently praised the hotel's rooms for their spaciousness, modern amenities, and exceptional cleanliness. Many reviews highlight the apartments as well-equipped mini-suites, providing comforts like full kitchens, washing machines, and generous living spaces that cater well to families and long-stay travelers. Noteworthy are the stylishly furnished rooms that boast impressive views, whether from private balconies or floor-to-ceiling windows overlooking the city or the river.
The hotel's design captures a blend of contemporary style and practical functionality, making it easy for guests to feel at home. The availability of two and three-bedroom suites stands out as a particular advantage for families and groups, providing ample space and privacy with dedicated bathrooms for each bedroom. Visitors are also likely to enjoy the stunning vistas visible from the rooftop pool and restaurant, adding an extra dimension to the guest experience.
Guests consistently mention the comfort provided by the beds and furniture, contributing to a restful stay in these modern, quiet apartments. The staff is often described as helpful and attentive, further enhancing the experience with professional service. Located conveniently near key landmarks without the bustle of more crowded areas, the hotel delivers a tranquil yet accessible retreat for those exploring Phnom Penh.
Despite some minor discrepancies in room sizing and comparisons to images provided prior to booking, the overall accommodation experience at The Peninsula Phnom Penh is highly regarded for its value, style, and comprehensive facilities. Whether for business, leisure, or family vacations, the hotel offers a well-rounded, luxurious stay that meets diverse guest needs.
Beds
The Peninsula Phnom Penh has garnered significant praise for its comfortable sleeping arrangements, highlighted by consistently positive remarks about its beds. Guests frequently describe the beds as very comfortable, with several reviewers emphasizing their super comfy nature. The quality of the mattresses also receives commendation, with comfort being a standout feature for families and individual travelers alike. Many visitors note the excellent bedding, contributing to an overall restful experience. Some detractors have pointed out harder mattresses and firm pillows, with occasional mentions of bedsheets not being changed during extended stays. Nonetheless, the overall consensus is that the hotel’s beds provide a pleasingly comfortable and serene sleep environment, complemented by fantastic views and well-equipped, clean rooms.
Cleanliness
The Peninsula Phnom Penh has generally received positive feedback from guests regarding its cleanliness, offering a modern and inviting atmosphere with spotless facilities. Visitors often praise the hotel's clean and tidy rooms, contributing to a comfortable stay. Many reviews highlight the meticulous cleanliness and hygiene maintained throughout the property, from the living areas to the sheets, towels, and robes, which are consistently described as pristine.
Despite a few critical notes where improvements could be made regarding specific areas such as some stains on sofas or occasional oversight in daily room cleaning, the overall sentiment remains largely favorable. The apartments are highlighted as spacious, modern, and exceptionally clean, making them suitable for families or groups. Guests also appreciate the clean and well-equipped nature of the accommodations, noting the high standards of cleanliness that the hotel consistently upholds.
While some areas like the restaurant and specific furniture items like couches could benefit from more attention, the vast majority of service interactions are positive, with guests frequently describing their stay as thoroughly enjoyable due to the polished environment and great service.
Overall, The Peninsula Phnom Penh earns commendation for its cleanliness, helping ensure a pleasant and comfortable experience for those visiting this exquisite property nestled in the heart of the city.
Staff
The Peninsula Phnom Penh is renowned for its outstanding service, largely attributed to its exceptional staff. Guests frequently praise the staff's friendliness, attentiveness, and willingness to go above and beyond to ensure a comfortable and memorable stay. Described as incredibly accommodating, the hotel team is known for their swift responses to any requests and their genuine, caring nature. The reception staff stands out for their warm welcome and adeptness at handling inquiries, making guests feel valued and appreciated. The hotel manager also garners positive mentions, highlighting a commitment to impressive hospitality from top to bottom. While language barriers occasionally arise, the effort and sincerity of the staff more than compensate. Overall, The Peninsula Phnom Penh provides an inviting atmosphere where personal service and professionalism shine, making it a top choice for travelers to the capital.
Wi-Fi
At The Peninsula Phnom Penh, guests generally find the Wi-Fi service to be favorable, with several highlighting the fast and excellent connectivity available in the rooms. Many reviews appreciate the super-fast Wi-Fi, describing it as very good or brilliant. However, reliability can be inconsistent. While some guests experience seamless internet access, others report challenges, particularly in specific rooms, around the pool area, and in elevators. A recurring piece of advice from the patrons is to reach out to the front desk if there's an issue, as they are generally responsive in addressing connectivity concerns. Despite isolated incidents of Wi-Fi not working or absent signals in certain areas, the overall assessment acknowledges a commendable effort by the hotel to provide guests with reliable internet access within their accommodations.
Spa
The Peninsula Phnom Penh offers an impressive array of spa and fitness amenities. Guests frequently praise the spa facilities for their quality and rejuvenating experiences. Many have enjoyed divine massages that leave them feeling refreshed, with feedback highlighting the pleasantness of each session. The gym receives particular admiration for its exceptional size and comprehensive equipment, including dedicated saunas for both male and female guests. While some visitors noted that they didn't personally use the gym, the facilities still leave a strong impression. Although not everyone mentions a spa experience specifically within the hotel, access to nearby spa services is convenient, requiring just a short taxi ride to the riverside area. Overall, the combination of excellent facilities and services contributes to a positive wellness experience at the hotel.
Gym
The Peninsula Phnom Penh offers an impressive gym experience that has garnered praise from its guests. This expansive and well-appointed fitness center is a standout feature of the hotel, boasting modern equipment and plenty of space to accommodate various workout routines. The venue is situated on the rooftop, providing guests with stunning panoramic views of Phnom Penh, which adds an extraordinary element to their fitness regimen. Visitors appreciate the gym's cleanliness and the high standard of maintenance, ensuring a pleasant and uninterrupted workout session. The gym's facilities include a sauna and the option to work with a private coach for personalized training sessions. Despite a few remarks about the need for improved air conditioning and the occasional absence of cleaning materials, guests consistently highlight the gym as a major perk, alongside the equally impressive rooftop pool. Friendly and professional staff further enhance the experience, making it a top-rated facility within the hotel.
Pool
The Peninsula Phnom Penh impresses guests with its remarkable rooftop pool, widely considered the highlight of the hotel. The infinity pool, elegantly perched on the top floor, offers breathtaking views of the cityscape, making it a favorite among visitors seeking a memorable experience. Guests consistently rave about the beautiful design and relaxing atmosphere of the pool area, which also features a fantastic bar and restaurant. The incredible views from the 24th floor are among the best in Phnom Penh, creating a sense of luxury and tranquility. Whether during the day or at night, the pool delivers stunning vistas that captivate both residents and travelers alike. The rooftop pool is not just a place to swim; it is an eye-catching spectacle that enhances the hotel experience, boasting a magnificent setting that pairs seamlessly with delightful service and amenities. With its strategic location and stunning views, the infinity pool at The Peninsula Phnom Penh remains a memorable retreat for those visiting the bustling city.
Family
The Peninsula Phnom Penh proves to be an exceptional choice for families seeking an enjoyable and comfortable stay in the heart of the city. This hotel caters wonderfully to younger guests with a range of activities and amenities specifically designed with families in mind. The kids area and playroom provide a safe space for children to entertain themselves, while a dedicated kids pool perfectly suits the needs of younger children, particularly those as young as two.
The family-sized apartments come across as a standout feature, boasting spacious and clean designs, bright interiors, and comfortable accommodations, such as multiple bedrooms and bathrooms, which are ideal for families or groups. The inclusion of kitchen basics and a washing machine enhances convenience, making it easy for families to settle in and feel at home. Guests have praised the ample room size and delightful family suites, which emphasize comfort with features like a living room and well-equipped kitchen, allowing for relaxed family meals in the apartment.
The hotel staff receive commendation from guests for their kindness and supportive assistance, further enhancing the family experience. Facilities like the game room and indoor playground add to the list of attractions that make this hotel a family-friendly haven. Although there is limited space for sunbathing, the overall impression from families is overwhelmingly positive, with numerous amenities making it convenient for guests traveling with children. The Peninsula Phnom Penh excels in creating a welcoming and enjoyable atmosphere for families looking to explore the city together.
4 Star
The Peninsula Phnom Penh shines brightly in the heart of the city, offering nothing short of exceptional service that ensures a delightful stay. The building impresses with its fabulous architecture and provides spacious, clean apartments equipped with all essentials, marking it as a great place for value for money. As a unique blend of hotel and apartments managed by Peninsula, it caters to both comfort and style.
Guests rave about the exceptional rooftop and pool, boasting an incredible view that stands out as possibly one of the best in the city. The large, clean rooms complement the overall experience with an inviting atmosphere. The fantastic view and beautiful swimming pool on the roof enhance the luxurious feel, making every moment at the hotel memorable.
For those seeking the completeness of a 4-star hotel, The Peninsula Phnom Penh delivers on all fronts, from excellent housekeeping to a comprehensive range of amenities. It stands out as the only 4-star establishment of such quality in Cambodia that some travelers have tested, affirming its position as a top choice for discerning guests.
Business
The Peninsula Phnom Penh stands out as a premier choice for business travelers seeking a seamless blend of comfort and professionalism. With well-equipped gym facilities and a dedicated business center, this hotel is tailored for visitors with business in mind. The availability of a conference room and the option for a meeting corner, even on short notice, makes it particularly apt for corporate gatherings and discussions. Guests emphasized its business-friendly environment, underscoring the practicality of suites designed to accommodate groups with multiple bedrooms. Despite being slightly removed from the hustle and bustle of the city center, its location remains convenient. While the layout of the lounge could be improved for added comfort, the overall offering successfully caters to both business and leisure purposes, making it an ideal choice for a well-rounded stay in Phnom Penh.
Romantic
The Peninsula Phnom Penh offers a romantic getaway characterized by its stunning rooftop pool, which provides breathtaking views of the cityscape. Guests can indulge in incredible sunset views, making evenings particularly enchanting. The hotel provides a comfortable and pampering experience, perfect for unwinding after a long flight. Special touches, like a honeymoon gift on the bed and candlelight dinners by the pool, enhance the romance of the stay. Visitors frequently praise the infinity pool on the rooftop, which is deemed one of the best vantage points in Phnom Penh. With its blend of luxury and intimacy, the hotel creates an ideal setting for couples seeking a memorable escape.
Yes, The Peninsula Phnom Penh has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Peninsula Phnom Penh.
No, The Peninsula Phnom Penh doesn't allow dogs.
Yes, parking facilities are available at The Peninsula Phnom Penh.