Lux Riverside Hotel & Apartment

Phnom Penh 11.57120400, 104.92907600 , House No. 2-4-6, St. 136, Sangkat Phsar Kandal I, Khan Daun Penh (Show on Map)
8.3
Very Good


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Summary of reviewsLux Riverside Hotel & Apartment is widely recognized for its excellent location at the heart of Phnom Penh, making it an ideal choice for travelers keen on exploring the city's vibrant dining, nightlife, and cultural attractions. Situated near the scenic Tonle Sap River and various key landmarks like the Royal Palace, the hotel offers guests the convenience of being in proximity to lively entertainment scenes and the bustling night market.

Guests frequently commend the spacious and clean accommodations, which although may appear slightly dated, are well-maintained and provide a comfortable stay. The rooms are described as functional, offering tranquility and comfort, with firm and comfy mattresses contributing to restful sleep. While some rooms may lack natural light, requesting higher floors can offer a pleasant riverside view.

The hotel's breakfast receives generally positive reviews for its substantial and varied buffet, featuring both Western and Asian options. Despite some critique about the limited choices for non-Asian and vegetarian preferences, the breakfast is largely considered tasty and satisfying by most guests.

Lux Riverside Hotel & Apartment is consistently praised for its cleanliness, with rooms and facilities maintained to a high standard. The staff play a significant role in enhancing the guest experience, noted for their friendliness, helpfulness, and efficiency, which underpins the hotel's welcoming atmosphere.

While the WiFi service can be inconsistent, often impacting the connection quality in the rooms, it may be adequate for basic browsing needs. However, for those interested in a lively social scene, the hotel's prime location provides easy access to an array of bars and restaurants, adding to the overall appeal.

Overall, Lux Riverside Hotel & Apartment is praised for its location, cleanliness, and staff, providing a comfortable and enjoyable stay for most visitors, despite minor areas for improvement such as breakfast variety and WiFi reliability.
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Hotel near Nightlife Spots
Located on Street 136, an area noted for its active nightlife scene including bars and pubs, this hotel provides convenient access for guests looking to experience the local evening entertainment.

4-Star Hotel
Offering both hotel rooms and apartments, this property provides comfortable accommodations with river views. Its location and amenities cater to a pleasant stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Room Types
Standard King Room Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Superior King Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Superior Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.

Deluxe King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Deluxe Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe Double Room with Balcony and River View The spacious double room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Executive Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a refrigerator, a dishwasher, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

One Bedroom Apartment Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and an oven. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a washing machine, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Two-Bedroom Apartment with Balcony The spacious apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a refrigerator, a dishwasher, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Guest Reviews
8.3
Very Good
Location
Lux Riverside Hotel & Apartment is celebrated by guests for its enviable location right at the heart of Phnom Penh. Nestled just steps away from the scenic Tonle Sap River and Sisowath Quay, the hotel offers easy access to a vibrant array of dining, nightlife, and cultural attractions. It's perfectly situated near many renowned bars, restaurants, and the bustling night market, making it a prime spot for those looking to explore the lively entertainment scene of the city. Travelers appreciate its proximity to key landmarks such as the Royal Palace and the convenience of being centrally located in the downtown area. Despite being in the midst of the bustling city life, the hotel offers clean, comfortable accommodations, making it an ideal base for both relaxation and adventure. Additionally, the friendliness and efficiency of the hotel's staff contribute to the overall positive experience, enhancing the appeal of Lux Riverside Hotel & Apartment as a practical and attractive choice for visitors to Phnom Penh.

Breakfast
The Lux Riverside Hotel & Apartment presents a breakfast experience that generally leans towards the positive side, as per guest feedback. Guests frequently highlight the substantial and varied buffet spread, which includes both Western and Asian options. Many have noted the breakfast as being delicious and exceeding expectations with its fresh offerings. Phrases such as delicious, excellent, and really good were often used to describe the morning meal, emphasizing the hotel's effort to deliver a satisfying breakfast experience.

However, there are also mentions of areas where the breakfast could improve. A few guests found the options not sufficiently varied, especially for non-Asian and vegetarian palates. Some described it as basic or average, with limited choices. Despite these critiques, the breakfast is generally seen as a positive aspect of the hotel, making it a decent start for the day. While there is room for enhancement, the overall breakfast experience meets the requirements of most visitors, matched with a perfect location that further complements the stay.

Rooms
At Lux Riverside Hotel & Apartment, guests can expect rooms that are notably spacious and consistently clean. The accommodations, although on the older side, provide a comfort that many appreciate, with large and well-maintained spaces often highlighted. Each room offers functionality, with some apartments benefiting from a sitting area and good facilities for a relaxing stay.

For those seeking tranquility, the rooms are generally quiet, and many guests have been pleased with the firm and comfy mattresses. However, potential visitors should note that some rooms may lack natural light, with windows that either look directly at another building or showcase interior views, occasionally resulting in a darker atmosphere. For a bit of brilliance and a view, requesting a room above the 6th floor is suggested, as some higher rooms boast a pleasant riverside vista.

While the decor may seem dated to some, the repetitively noted cleanliness and space in the rooms tend to outweigh this aspect. Additionally, the hotel's location garners positive remarks, adding to the overall convenience of the stay. An upgrade in lighting and additional power points could enhance the experience for modern travelers, ensuring they can seamlessly integrate their tech needs with their environment.

Beds
At Lux Riverside Hotel & Apartment, guests' impressions of the beds are varied yet primarily favorable. Many visitors praise the comfort of the beds, describing them as good, very good, and very comfy, making for a restful night's sleep. Cleanliness and the helpfulness of the staff further enhance the experience, contributing to a welcoming atmosphere. The mattresses are mostly described as firm, paired with supportive pillows. However, not all guests find the firmness to their liking, with some considering the beds a bit hard and noting a lack of sufficient pillows. A few reviewers mentioned having unfavorable experiences, highlighting the lack of comfort in certain cases, especially in specific rooms where the mattresses did not meet expectations. Despite these occasional critiques, the general sentiment leans towards a positive impression of the bedding, ensuring a comfortable stay for most travelers.

Cleanliness
Lux Riverside Hotel & Apartment has garnered positive feedback for its dedication to cleanliness, with guests frequently noting the well-maintained and comfortable environment. Rooms are consistently highlighted for being clean, serviced daily, and equipped with efficient air conditioning. The bathrooms stand out for their hygiene, with toiletries replenished regularly, making them convenient for travelers. Despite the hotel being somewhat dated, it manages to maintain a sense of cleanliness throughout its facilities.

The cleanliness of linens and towels received mixed reviews, with some guests expressing concern over their appearance. However, this does not overshadow the overall tidiness observed in rooms. While a few issues, like occasional unpleasant odors and mold in showers, have been pointed out, they seem to be exceptions rather than the rule.

The staff contributes significantly to the hotel's welcoming atmosphere, noted for their friendliness and accommodation, further enhancing the guest experience. Overall, Lux Riverside Hotel & Apartment maintains a notable standard of cleanliness, ensuring guests enjoy a comfortable and hygienic stay amidst a slightly aged setting.

Staff
The reviews for Lux Riverside Hotel & Apartment consistently highlight the remarkable qualities of its staff. Guests frequently describe the team as friendly, helpful, and efficient, with an attentive nature that makes visitors feel truly welcome. Reviewers commend the warm and courteous demeanor of the staff, noting their professionalism and readiness to assist at every turn. Whether at the reception or within the broader hotel environment, the staff's positive attitude is emphasized as a standout aspect, contributing significantly to the overall guest experience. While there are minor mentions of language barriers within specific service areas, the overwhelmingly positive sentiment reflects a committed and supportive team that goes above and beyond to enhance guest satisfaction.

Wi-Fi
The Lux Riverside Hotel & Apartment offers a mixed experience when it comes to WiFi connectivity. Guests have noted that, despite some positive remarks about good internet and satisfactory WiFi, the overall connection can often be unreliable. Many users reported issues with spotty and slow service, particularly in the rooms, where the connection might be dodgy and frequently drop out. While there are moments of reliable performance, the internet speed tends to fluctuate, leading to occasional frustrations. However, for those with basic browsing needs, the WiFi might suffice.

Nightlife
Lux Riverside Hotel & Apartment boasts a prime location for those eager to explore the vibrant nightlife scene. It is surrounded by an array of bars and restaurants, making it an ideal base for night owls. The abundance of nightlife options right on its doorstep ensures guests are never far from the action. In addition to the bars, there are diverse dining options available with numerous restaurants and street food stalls in the immediate vicinity. While the area includes some establishments that might not appeal to all, the hotel's proximity to lively bars and nightclubs is frequently highlighted as a benefit. This location offers a convenient and exciting nightlife experience.


No, Lux Riverside Hotel & Apartment doesn't have any pool.

No, a spa isn't available at Lux Riverside Hotel & Apartment.

No, Lux Riverside Hotel & Apartment doesn't allow dogs.

Yes, parking facilities are available at Lux Riverside Hotel & Apartment.

No, Lux Riverside Hotel & Apartment doesn't have a gym.

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