Phi Phi Harbour View Hotel-SHA Extra Plus

Phi Phi Island 7.73914700, 98.77027800 , 58/1 Moo.7 T.aonang, Muang, Krabi (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPhi Phi Harbour View Hotel-SHA Extra Plus enjoys rave reviews for its prime location at the heart of Phi Phi Island. Guests appreciate its close proximity to the pier and beach, allowing for easy island exploration and breathtaking ocean views. Located between two beaches and offering direct access to Loh Dalum Bay, the central yet tranquil setting makes it perfect for those who want to experience the vibrant island life without the noise of nightlife.

The breakfast at the hotel is generally well-received, offering a variety of dishes in a picturesque beachfront setting. The omelette and egg stations, along with the friendly staff, enhance the dining experience. Some guests, however, felt the breakfast choices could be more varied, especially for non-Western and vegetarian diets.

Dinner at the hotel's rooftop restaurant is praised for its quality food, beautiful views and pleasant ambiance with piano music, though limited vegetarian options and room service are noted. The vibrant nearby town provides plenty of additional dining options.

Rooms receive mixed reviews with many highlighting their spacious and modern design, large bathrooms, good-sized balconies and direct pool access in some cases. Cleanliness and comfort, particularly the effectiveness of air conditioning and comfortable beds, are often mentioned. However, some rooms suffer from dampness, musty smells, inconsistent cleanliness and maintenance issues.

Cleanliness overall appears to vary; while some guests praise the well-maintained rooms, others report issues such as mold, dirty rooms and outdated facilities. Despite this, the hotel's cleanliness is occasionally commended, especially the clean towels and inviting pool areas.

The staff receives largely positive feedback for their friendliness, helpfulness and attentiveness, contributing to a welcoming atmosphere. There are occasional reports of less favorable interactions but these are outweighed by numerous accounts of exceptional service.

Wi-Fi connectivity at the hotel is inconsistent with better performance in communal areas like the pool and lobby. Patchy coverage and frequent connection drops are common complaints, indicating a need for improvement in this area.

The pools are a standout feature, praised for their cleanliness, size and scenic views. Guests particularly enjoy the direct sea views and the convenience provided by poolside rooms. However, some maintenance issues and early closing times are noted.

The hotel's beach proximity is another highlight, offering spectacular views and easy access to Lo Dalum Beach and other nearby beaches. Despite its small size and occasional crowding, the beach remains well-maintained and adds to the overall appeal.

Mixed reviews surround the beds, often described as firm and uncomfortable by many guests, which detracts from the sleeping experience. However, occasional positive remarks about bed comfort and quality bedding indicate this isn't a universal complaint.

Regarding its four-star rating, guest opinions are split. While the location and basic amenities align with a four-star property, issues like maintenance, security and outdated facilities lead some to view it as closer to a three-star establishment. Despite these concerns, the hotel remains a convenient choice for travelers prioritizing location.

In summary, Phi Phi Harbour View Hotel-SHA Extra Plus excels in location, pool facilities and staff service, though it could benefit from improvements in maintenance, cleanliness and comfort to fully meet four-star expectations.
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Categories
Hotel with Swimming Pool
This hotel is well-rated and features a pool. It is a popular choice among travelers.

  Outdoor Pool  


Hotel with Outdoor Pool
This hotel boasts two outdoor swimming pools, including a 55-meter pool with direct access from guest rooms. It also offers another large pool with panoramic views of Loh-Dalam Bay. The hotel provides 24 pool access rooms for convenience.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near The Beach

Hotel for Honeymoon

Romantic Hotel

4-Star Hotel

Room Types
Deluxe Double Room with Pool Access The spacious double room features air conditioning, a wardrobe, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Room The spacious double room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Deluxe Triple Room The spacious triple room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Deluxe Triple Room with Pool Access The spacious triple room features air conditioning, a wardrobe, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

Junior Suite with Outdoor Hot Tub The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.

Executive Suite with Outdoor Hot Tub The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 1 bed.

Studio This air-conditioned studio includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Guest Reviews
7.6
Good
Location
Phi Phi Harbour View Hotel-SHA Extra Plus boasts an unbeatable location at the heart of Phi Phi Island. Guests appreciate the hotel's close proximity to the pier, making it conveniently accessible for travelers arriving by boat. The hotel is just steps away from the beach, offering breathtaking views and easy access to the ocean. The central location ensures that guests are never far from restaurants, bars, shops and the main attractions of the island, yet it manages to remain peacefully removed from the bustling nightlife noise.

Many reviews highlight the hotel's superb setting, nestled between two beaches and with direct access to Loh Dalum Bay. The picturesque views from the swimming pool are frequently mentioned, providing a perfect spot to relax while overlooking the sea. The convenience of being right by the port is noted by many with benefits of quickly hopping on a ferry or boat for excursions.

The central location also means guests can enjoy the vibrant atmosphere of Phi Phi without the hassle of long walks or transportation. Whether it's a stroll to the main street, a quick dip in the sea or exploring nearby shops and eateries, everything is just minutes away. This makes it an ideal choice for those looking to immerse themselves fully in the island experience, combining convenience with stunning natural beauty.

Breakfast
Located in a picturesque setting, breakfast at Phi Phi Harbour View Hotel-SHA Extra Plus offers impressive views of the beach and pool, which many guests appreciated. The breakfast is generally considered very good with a variety of options including fresh fruit, bread, pancakes and Thai dishes. The omelette and egg stations received particular praise and the friendly staff enhances the overall pleasant dining experience.

However, opinions on breakfast quality varied. While some found it delicious and plentiful, others felt it was basic or lacking in variety, particularly for non-Western guests and vegetarians. A few reviews mentioned that breakfast was disappointing and not up to standard with some guests opting to eat elsewhere. Despite these criticisms, the serene beachfront location and attentive service remained highlights for many.

Overall, the breakfast at Phi Phi Harbour View Hotel serves a wide range of dishes in a stunning environment, though it may not meet everyone's expectations.

Dinner
Phi Phi Harbour View Hotel-SHA Extra Plus generally offers a positive dining experience, highlighted by an excellent rooftop restaurant that provides good food, beautiful views and piano music, creating a pleasant ambiance for dinner. While guests appreciate the quality and variety of food, they note limitations in the dinner menu, particularly the absence of vegetarian options. The lack of automatic room service is also mentioned as an area for potential improvement. Despite the limited choices, the hotel's dining experience is complemented by the vibrant nearby town, teeming with additional dining options at various restaurants and bars.

Rooms
The rooms at Phi Phi Harbour View Hotel-SHA Extra Plus receive mixed feedback from guests with a significant number highlighting the positive aspects of their experience. The rooms are consistently praised for their spaciousness and modernity, offering guests plenty of room to relax. Large bathrooms and good-sized balconies add to the overall comfort with some rooms even providing direct pool access, which is a popular feature amongst visitors.

Cleanliness is another highlight; many guests found their rooms to be well-maintained and orderly. The air conditioning works effectively, keeping the rooms cool even in the heat. The beds are noted as comfortable, helping to ensure a good night's sleep.

However, the hotel does face several criticisms. Some rooms suffer from dampness and a musty smell and there are occasional issues with maintenance, such as broken balcony doors and outdated furniture. Cleanliness is not always consistent with some guests mentioning stains on sheets, ants and dust. The rooms and facilities appear somewhat neglected and in need of renovation with peeling paint and cracked walls reported in some cases.

Despite these drawbacks, many guests enjoy their stay thanks to the sheer size of the rooms and the pleasant views. With a few improvements in maintenance and cleanliness, Phi Phi Harbour View Hotel could elevate the guest experience considerably.

Beds
Phi Phi Harbour View Hotel-SHA Extra Plus receives mixed reviews regarding its beds, but the general consensus leans toward the beds being on the firmer side. Guests frequently describe the mattresses as hard, firm and at times, comparable to sleeping on a rock or concrete, which makes for an uncomfortable sleeping experience for many. There are mentions of bed linens appearing gray and worn and a lack of pillows in the rooms. Some guests even report that the beds feel like lying on a box spring or a hard bench, making sleep challenging without additional comfort measures like bringing one's own pillow or using earplugs due to noise.

Despite these concerns, there are occasional positive remarks about the beds being comfortable or the bedding being of great quality. Additionally, plenty of plugs in the rooms and comfortable pool beds were noted as minor perks. Nonetheless, the overwhelmingly frequent comments about the hardness of the mattresses and beds suggest potential guests should be prepared for a firmer sleep surface. Improvements in bed comfort could further enhance the overall guest experience at the hotel.

Cleanliness
Phi Phi Harbour View Hotel-SHA Extra Plus received mixed reviews regarding cleanliness. Guests praised the rooms for being clean, spacious and comfortable with some rooms having been renovated and maintained well. The cleaning service, especially the cleaning lady, was appreciated and described as amazing. Positive remarks also highlighted the clean and inviting pool next to the sea and the provision of clean towels.

However, numerous reviews pointed out various cleanliness issues. Some guests found the overall cleanliness level insufficient, citing dirty rooms, floors that made feet dirty and a musty smell in some areas. Common complaints included mold in bathrooms, stains on bed linens, dirty sun loungers and unclean pool areas. Some facilities appeared outdated and poorly maintained with some guests specifically mentioning that the fitness studio and beach pool needed attention. There were also reports of cockroaches and mosquitoes in the rooms.

In summary, while the hotel has some clean and comfortable rooms, general maintenance and cleanliness need significant improvement with several areas requiring more frequent and thorough cleaning.

Staff
The guest reviews of Phi Phi Harbour View Hotel-SHA Extra Plus highlight a mostly positive experience with the hotel staff. Descriptions of the staff frequently emphasize their friendliness, helpfulness and attentiveness. Many guests appreciated the accommodating nature of the personnel, noting that their requests were met with prompt and pleasant responses. The staff were described as amazing, hospitable and always smiling, contributing significantly to a welcoming atmosphere. Examples of exceptional service include staff assisting with luggage, allowing extra rest time and providing additional amenities when needed.

However, there are a few mentions of less favorable experiences. Some guests reported encounters with unhelpful or unaccommodating staff and instances of poor service, such as unanswered calls at the reception, slow service or lack of customer service knowledge. Despite these occasional issues, the general sentiment remains positive with most guests praising the outstanding and friendly service provided by the staff.

Wi-Fi
Phi Phi Harbour View Hotel-SHA Extra Plus offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have mentioned that the Wi-Fi worked fine and even described the internet as super high-speed in certain areas like the apartment, others have noted significant issues. The wireless coverage appears to be patchy, particularly in the rooms with several reviews mentioning poor or non-existent Wi-Fi signals. Stability seems to be a recurrent problem with ailments like the connection dropping out frequently and lack of reliability. However, the Wi-Fi performance improves in communal areas, such as the pool and lobby, where it tends to be more stable and functional. Overall, while the Wi-Fi service at the hotel does have its high points, there is room for improvement to ensure a more consistent and reliable internet experience for all guests.

Pool
Phi Phi Harbour View Hotel features a variety of pools that have garnered a lot of attention from guests. Many reviews highlight the lovely, amazing and great pools, often described as beautiful and offering stunning views, especially those overlooking the sea. The pools are notably clean, large and come with convenient access directly from some rooms, making it easy for guests to enjoy a swim anytime.

Despite some criticisms regarding cleanliness and maintenance with a few reviews mentioning worn-out equipment and dirty conditions, the overall sentiment remains positive. The pool design is big and there are multiple pools to choose from, including a heated pool and those with direct sea views, which enhances the overall experience. The poolside rooms and pool access rooms are particularly appreciated for the convenience they provide.

Sun loungers are generally available around the pool, although some guests mentioned a lack of adequate bar service in the pool area. The pool area tends to close early, which may be a downside for those wanting a late swim. However, the hotel's location right by the shore and the presence of lifeguards contribute positively to the guest experience.

In summary, Phi Phi Harbour View Hotel’s pools are a standout feature, offering guests a refreshing and scenic spot to relax, despite occasional maintenance issues.

Beach
Located in close proximity to a beautiful and clean beach, Phi Phi Harbour View Hotel-SHA Extra Plus offers an exceptional coastal experience. One of the key highlights is its direct access to the ocean, providing guests with spectacular beach views from the comfort of their rooms. The hotel's location allows for the convenience of an easy walk to the pristine Lo Dalum Beach and other nearby beaches, considered some of the best in Ko Phi Phi.

While the beach can get crowded with boats and is relatively small, it remains a picturesque and well-maintained area. The pool facilities add to the allure, especially given their proximity to the sea, offering guests a refreshing alternative to the ocean waters. Despite its small size, the beach offers a private environment without being overcrowded with beach loungers.

The hotel itself is strategically situated, providing a balance between a prime beach location and peaceful accommodation. Access to the beach can be enjoyed directly from various parts of the hotel, making it a convenient choice for those looking to spend ample time by the sea. Overall, Phi Phi Harbour View Hotel-SHA Extra Plus stands out for its advantageous beachfront location, making it an ideal choice for beach lovers.

4 Star
Located in the heart of Phi Phi, the Phi Phi Harbour View Hotel-SHA Extra Plus presents a blend of convenience and potential, albeit with some caveats. While the location is undeniably good, opinions on the hotel's four-star rating vary extensively. Some guests found it borderline as either a three or four-star establishment, citing that aspects of the hotel need more maintenance to truly live up to its advertised rating. Many mentioned the hotel's age, highlighting that it appears old and could benefit from refurbishment to meet the standards expected of a four-star property.

Security concerns and unauthorised use of facilities such as the pool were also noted, impacting the overall experience. These factors contribute to a perception that the hotel falls short of the luxury and service traditionally associated with a true four-star rating. Despite these concerns, the hotel remains a viable option for travelers who prioritize location and are willing to look past certain drawbacks in exchange for a convenient stay on Phi Phi Island.

Outdoor Pool
Phi Phi Harbour View Hotel-SHA Extra Plus offers an outstanding outdoor pool experience that consistently garners positive remarks. Guests appreciate the pool's cleanliness and size, describing it as large and perfect for swimming. The pool area is noted for being particularly pleasant and relaxing with beautiful surroundings and direct access from some rooms, adding to the convenience and enjoyment. The pool also boasts stunning views, especially being right on the shore, which enhances the overall experience. While the area is mostly well-maintained, there are occasional mentions that it could use a bit more upkeep. Despite this, the fun and relaxing poolside atmosphere, combined with the swim-up features and beautiful beach access, make the outdoor pools at Phi Phi Harbour View Hotel a highlight for many visitors.

Honeymoon
Phi Phi Harbour View Hotel-SHA Extra Plus seems to have mixed reviews when it comes to catering to honeymooners. While some guests enjoyed their honeymoon experience, many felt that the facilities and amenities lacked the special touches needed for such a romantic occasion. Guests noted that there were no specific setup or packages designed for honeymooners and the condition of some facilities was mentioned as needing better maintenance to provide a more suitable environment for a memorable honeymoon. As it stands, the hotel might not be the ideal choice for those seeking a dedicated honeymoon experience.

Romantic
Phi Phi Harbour View Hotel-SHA Extra Plus offers a magnificent view of the ocean, which has the potential to create a romantic atmosphere. The location is peaceful, providing a serene retreat. However, the hotel lacks a romantic setup and could benefit from better maintenance of its facilities. Enhancing these aspects could elevate the experience, making it a more romantic destination for guests.


Yes, Phi Phi Harbour View Hotel-SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Phi Phi Harbour View Hotel-SHA Extra Plus.

No, Phi Phi Harbour View Hotel-SHA Extra Plus doesn't allow dogs.

No, parking facilities aren't available at Phi Phi Harbour View Hotel-SHA Extra Plus.

No, Phi Phi Harbour View Hotel-SHA Extra Plus doesn't have a gym.

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