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Summary of reviewsCentralny Hotel receives high praise for its prime location in a quiet area of the city, conveniently situated near shopping, dining, local stores and supermarkets. Its strategic placement is particularly advantageous for value-conscious travelers, complimented by the additional amenities of an onsite café, parking facilities and an excellent breakfast. The hotel staff are frequently commended for their friendliness and efficiency, enhancing the overall guest experience.
The breakfast at Centralny Hotel stands out for its quality, variety and generous portions, catering to diverse preferences with options like vegetable omelets. Startling early at 7:30 AM, the breakfast is described as tasty, hearty and an appreciated inclusion with the stay, often praised for its delicious coffee and filling meals. While a few guests found the breakfast modest, the majority valued the convenience and enjoyment it added to their stay.
Guests generally find the rooms at Centralny Hotel to be clean, comfortable and tidy with cozy and simple yet pleasant interiors. The rooms are well-equipped with essentials such as air conditioning, plasma TVs, refrigerators, bathrobes and even washing machines in some cases. Despite occasional complaints about an unpleasant smell and some discomfort, the rooms are noted for their warmth, cleanliness and charm, representing good value for money.
The hotel’s cleanliness is frequently highlighted with rooms being described as very clean and the linens and towels consistently fresh. The quiet ambiance and the simplicity of the décor contribute to a cozy, restful environment, adding to the overall attractive cleanliness of the hotel.
The staff at Centralny Hotel are one of its most praised aspects with guests consistently noting their friendliness, politeness and attentiveness. The team is lauded for their professional and helpful demeanor, often going above and beyond to ensure a comfortable and pleasant stay. Whether assisting with late check-ins, providing city information or responding swiftly to requests, the staff’s dedication and care significantly enhance the guest experience.
While Centralny Hotel impresses with its cleanliness and friendly staff, the WiFi service falls short. The connection in the lobby is reliable, but the performance in the rooms, particularly on higher floors, is inconsistent and often described as slow or weak. This suggests a need for improvement in the hotel's internet service.
The beds at Centralny Hotel are maintained with clean linens and towels. However, opinions on comfort vary with some guests finding the beds comfortable and others mentioning issues with bed firmness, stability and noise. There are also mixed reviews regarding the size and firmness of pillows and mattresses, indicating potential areas for improvement.
In summary, Centralny Hotel offers a clean, cozy and value-for-money stay with an excellent location, commendable breakfast and outstanding staff service, although improvements in WiFi and bed comfort could further enhance the guest experience.
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