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Summary of reviewsChalets Condos sur le Fjord is highly praised for its outstanding location on the picturesque shores of the Saguenay fjord in the village of Anse Saint-Jean. Guests appreciate the breathtaking views, serene environment and easy access to outdoor activities such as whale watching, kayaking and hiking. The proximity to local amenities like the marina, beach and town establishments further enhances the experience, making the location ideal for a tranquil and activity-filled escape.
Cleanliness is another strength of Chalets Condos sur le Fjord with many guests commending the spotless and well-organized accommodations. Highlights include modern décor, complete kitchen items and immaculate bathrooms. This attention to hygiene adds to the overall positive experience, making it a recommended destination for those who prioritize cleanliness.
However, staff accessibility and presence have been a recurrent issue. While some reviews note instances of friendly and accommodating staff, many guests have experienced frustration due to the staff's unavailability during critical times, such as check-in and check-out. Calls going unanswered and lack of on-site support are commonly reported, suggesting a need for improved customer service.
Wi-Fi at the property garners mixed reviews. Some guests report a satisfactory experience with efficient Wi-Fi, while others encounter persistent issues, citing unreliable or non-functional connections, often exacerbated by storm-related disruptions. The inconsistent Wi-Fi service has been a frequent source of frustration, especially given the limited cell service in the area.
The bedding quality receives divided feedback. Main beds are often described as comfortable, meeting guests' expectations. However, sofa beds are criticized for their discomfort with complaints about worn-out mattresses and pressing springs. This discrepancy in bed quality can detract from the overall sleeping experience, particularly for guests relying on sofa beds.
Overall, Chalets Condos sur le Fjord is a favorable choice for short visits offering a peaceful and affordable retreat. While the establishment is clean and well-located, some areas, such as modern amenities and consistent Wi-Fi, need improvement. The property provides good value with a calming atmosphere, making it suitable for singles, couples or small families looking for a brief yet enjoyable getaway.
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