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Summary of reviewsCountry Inn & Suites by Radisson, Petersburg, VA boasts a strategic and convenient location at the intersection of I-95 and I-85, making it an ideal choice for travelers, including history enthusiasts heading to the nearby Old Town Historic District, Blandford Church and Petersburg National Battlefield. The location is quiet yet accessible with essential amenities such as dining options, gas stations and shopping centers close by. The hotel’s proximity to family residences and educational institutions also makes it a favorable option for guests with local commitments.
The breakfast experience at the hotel receives mixed feedback. Many guests commend the variety and quality, highlighting items like omelets, French toast, muffins, waffles and corned beef hash. However, some guests found the breakfast offerings lacking, especially during the pandemic when a "grab and go" option replaced the traditional hot breakfast. The cleanliness and courtesy of the dining staff were consistently praised, though the overall breakfast experience varied.
Rooms at the Country Inn & Suites by Radisson tend to be spacious and comfortable with amenities such as microwaves and mini-refrigerators enhancing the stay. Guests frequently praise the comfortable beds and ample storage space. However, some challenges with cleanliness and maintenance are noted, including issues with dirty sheets, strong odors and old furnishings. Despite these issues, the staff is responsive in addressing complaints, often accommodating room changes to ensure guest satisfaction.
Cleanliness reviews for the hotel are inconsistent. Positive feedback highlights clean and modern room interiors, comfortable beds and well-maintained common areas. Conversely, some guests report issues with unclean bathrooms, stained carpets, musty odors and inadequate housekeeping during extended stays. Improving consistency in housekeeping and maintenance would enhance the overall guest experience.
The staff at the hotel are generally lauded for their friendliness and professionalism with many guests pointing out specific team members for exceptional service. While some guests encountered issues with unfriendliness and poor communication at times, the majority of reviews reflect positive interactions, making the hospitable service a significant strength of the hotel.
WiFi access at the hotel garners mixed reviews. Many guests find the free WiFi to be reliable and fast enough for their needs. However, some report issues with slow speeds and connectivity problems. Despite these occasional challenges, most guests experience satisfactory internet access.
Fitness amenities primarily consist of cardio machines in a basic gym setup. While accessible, the gym's limited hours and closed periods due to COVID-19 have disappointed some guests. Similarly, the indoor pool receives mixed reviews; when available, it is appreciated for its cleanliness and inviting atmosphere, but frequent closures and maintenance issues have been a drawback.
Parking is generally well-received with ample, well-lit spaces adding to the convenience and security for guests traveling by car. The availability of free parking is a significant plus, although a few guests mentioned that parking could be limited at times.
The hotel’s beds are often praised for their comfort, contributing to a restful sleep for many guests. Issues with bed quality were minimal with most guests finding the beds clean and cozy.
Though the hotel is rated three stars, it provides an enjoyable and affordable stay with a welcoming atmosphere, making it suitable for various lengths of stays. Guests often appreciate the basic yet satisfying breakfast, clean facilities and friendly staff that contribute to a positive overall experience. While the hotel has areas that could benefit from improvements, particularly in housekeeping and maintenance, it remains a practical and well-regarded choice for travelers to Petersburg, VA.
The hotel's accessibility is another advantage, especially for those traveling by car with its prime location providing easy access to major routes and local attractions. The accommodating staff further enhances this convenience by offering helpful recommendations for dining and activities in the area. Show more
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Categories
Inn with Swimming Pool
Heated Pool Indoor Pool
Accessible Inn
Inn with Gym
3-Star Inn
Inn with Indoor Pool
Inn with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
One-Bedroom King Suite - Disability Access/Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
One-Bedroom Suite with Two Queen Beds - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Studio Suite with King Bed and Whirlpool - Non-SmokingThe hot tub and spa bath are the standout features of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.
King Room - Non-SmokingThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
One-Bedroom King Suite - Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Nestled conveniently near the interchange of I-95 and I-85, the 'Country Inn & Suites by Radisson, Petersburg, VA' offers a strategic location for travelers, making it a preferred choice for many. Its proximity to major highways ensures easy access for those on road trips or attending events in the area. Notably, it is only a short drive to the Old Town Historic District, Blandford Church and Petersburg National Battlefield, making it ideal for history enthusiasts.
Guests appreciate the hotel's closeness to essential amenities, including the Country Club of Petersburg and various dining options, gas stations and shopping centers. Despite its convenience, the area remains quiet and peaceful, providing a comfortable retreat. The location is also praised for being close to family residences and educational institutions, which adds to its appeal for visitors with specific local commitments.
Overall, the 'Country Inn & Suites by Radisson' combines strategic placement with ease of access, making it a practical and well-regarded choice for both short stopovers and longer stays in Petersburg, VA.
Breakfast
Breakfast at the Country Inn & Suites by Radisson in Petersburg, VA has accumulated mixed reviews from guests. Many guests have praised the breakfast for its variety, hot and cold options and particularly enjoyed items like omelets, French toast, muffins, waffles and corned beef hash. Some have described the breakfast as excellent, very good and the best hotel food they've had, noting it provides great value and is always delicious. Options for breakfast meats and make-your-own waffles were commonly appreciated and the overall selection was beyond expectations for some.
However, other guests found the breakfast less impressive with criticism focused on the selection and quality. Several reviews mentioned that the breakfast was disappointing, cold or not as good as it once was. Some expressed frustration with limited choices and sparse offerings. During the pandemic, the hotel shifted to a "grab and go" breakfast, which many guests found unsatisfactory, describing it as minimal and lacking in traditional hot options.
Despite these criticisms, the clean dining area and the generally courteous staff were often highlighted positively. Hence, while some found the breakfast to be a highlight of their stay, others felt it left much to be desired, especially during the pandemic restrictions.
Rooms
The rooms at Country Inn & Suites by Radisson, Petersburg, VA, offer a mixed experience for guests. On the positive side, many reviews highlight the spaciousness and cleanliness of the rooms with guests describing them as large, cozy and well-appointed. The beds are often noted as being comfortable and clean, contributing to a good night's sleep. Many rooms also come equipped with useful amenities such as microwaves, mini-refrigerators and ample storage space, making stays more convenient.
However, there are several areas where the rooms fall short. Some guests reported issues with cleanliness, including dirty sheets, mildew in the showers and strong odors such as smoke or deodorizer meant to mask other smells. The hotel appears to be in need of updates with multiple reviews mentioning old, worn furnishings, poor maintenance and dated decor. Specific complaints include issues with the bathroom fixtures, non-working TVs and inadequate lighting.
Despite these drawbacks, the friendly and efficient staff managed to quickly address some of the problems, such as switching rooms when necessary. The overall sentiment suggests that while the rooms have potential with their spaciousness and comfort, improvements in cleanliness and maintenance are needed to enhance the guest experience.
Beds
Country Inn & Suites by Radisson in Petersburg, VA, offers beds that are generally praised for their comfort with many guests specifically noting that they found the beds very comfortable. The hotel features clean, large beds that allow for a restful sleep, boasting soft pillows and pleasant sleep quality. Reviewed multiple times as "super comfortable," the bedding in several rooms stands out as a highlight for many visitors. A king-size bed and twin beds have been highlighted for their comfort with a few exceptions where guests found the mattress too firm or lumpy, affecting their sleep experience.
There were a few mentions of cleanliness issues, including an unsightly bed skirt, but generally, the beds were described as clean. Unfortunately, some guests did report negative experiences with a few describing beds that were broken, uncomfortably hard or even plagued by bed bugs. Despite these isolated incidents, the majority of feedback focuses on the positive aspect of bed quality, ensuring that most guests leave feeling well-rested after a night at this hotel.
Cleanliness
The cleanliness of 'Country Inn & Suites by Radisson, Petersburg, VA' appears to be inconsistent based on guest reviews. While many guests noted friendly and professional staff and some found their rooms to be clean, comfortable and inviting, a significant number of visitors raised concerns about the hotel's upkeep and cleanliness.
Positive feedback highlights clean rooms, comfortable beds, a generally clean atmosphere and helpful staff who provided great customer service. Some guests appreciated the clean and modern room interiors and found the common areas and amenities like the pool to be clean and pleasant.
However, there were numerous reports of dirty conditions, including unclean bathrooms, stained carpets and furniture, musty and unpleasant odors, malfunctioning bathroom fixtures and evidence of rust, mold and dust. Some reviews mentioned that rooms were not cleaned regularly during extended stays with issues like uncleaned surfaces and remnants from previous guests, such as dirty towels and razors left behind.
Overall, while some aspects of the hotel were praised for their cleanliness and comfort, there is a clear need for more consistent housekeeping and maintenance to address the numerous issues reported by various guests.
Staff
The reviews for the staff at Country Inn & Suites by Radisson in Petersburg, VA, paint a picture of a generally pleasant and accommodating team. Most guests highlighted the friendliness and helpfulness of the staff, often describing them as professional, polite and informative. The front desk, in particular, received numerous accolades for being extremely friendly and accommodating with some staff members being singled out for their exceptional customer service. Visitors appreciated the welcoming and engaging nature of many of the employees, who often went out of their way to assist and provide information.
There were some less favorable mentions, where a few guests experienced unfriendliness and poor communication, particularly at check-in. Despite these negative comments, the positive feedback about the staff’s professionalism and courtesy substantially outweighed the critiques. Guests frequently mentioned specific staff members who made their stay enjoyable, underscoring the overall positive interactions with the hotel personnel. The consistent theme of friendliness and helpfulness stands out as a significant strength of the hotel’s service.
Wi-Fi
The WiFi at Country Inn & Suites by Radisson, Petersburg, VA receives mixed feedback from guests. On the positive side, many find the WiFi to be fast, fairly fast and reliable throughout their stay. The hotel offers free WiFi, which is appreciated by guests. However, there are instances where the WiFi is described as slow and a few guests had issues logging onto the internet or found the connectivity poor. Overall, while there are some connectivity challenges, several guests experience satisfactory and reliable WiFi during their stay.
Gym
The fitness amenities at Country Inn & Suites by Radisson, Petersburg, VA, primarily feature cardio machines in a basic gym setup. Though accessible, some guests have noted that the gym is only open in the morning and there have been mentions of necessary repairs. Additionally, during certain periods, the fitness room was closed due to COVID-19 restrictions.
Pool
Visitors to the Country Inn & Suites by Radisson in Petersburg, VA have expressed mixed feelings regarding the pool amenities at the hotel. On a positive note, when accessible, the indoor pool has been described as clean, inviting and well-maintained. Several guests appreciated the clarity and upkeep of the pool with the swimming experience meeting their expectations. Additionally, its proximity to Interstate 95 is a convenience for many travelers.
However, numerous reviews indicate recurrent issues with the pool's availability. Guests reported frequent closures due to maintenance, incidents or construction. Some mentioned that the pool was unusable at times due to cleanliness concerns or cold temperatures with the pool area described as cold and uncomfortable on occasion. The recurring closures, whether due to maintenance, incidents or COVID restrictions, were a significant drawback for numerous guests.
Overall, while the pool at the Country Inn & Suites by Radisson in Petersburg, VA has the potential to enhance a guest's stay, its frequent unavailability and occasional maintenance issues suggest that it might not always reliably meet visitors' expectations.
Parking
Guests have generally positive things to say about the parking situation at Country Inn & Suites by Radisson, Petersburg, VA. Most reviews highlight the ample and well-lit parking, making it easy for guests to find a spot for their vehicles safely. The availability of free parking is frequently mentioned, which adds to the convenience for those traveling by car. While a few guests noted limited parking spaces and suggested a need for more parking, the majority found that plenty of parking was available and felt secure leaving their carload of personal possessions. Overall, the parking facility received favorable feedback for its safety, convenience and availability.
3 Star
Country Inn & Suites by Radisson, Petersburg, VA offers an affordable stay with a pleasant and welcoming atmosphere. Despite its three-star rating, the hotel manages to provide a clean, comfortable and quiet environment, making it suitable for both short and extended stays. Guests appreciate the great basic hotel breakfast, which is often highlighted as a positive aspect, along with good coffee.
The property is generally described as clean and well-maintained with updated facilities that enhance the overall experience. Comfortable beds ensure a good night's rest with minimal noise disturbances. Friendly staff contribute to the positive experience, offering efficient and responsive service.
While the property has some dated elements, it still holds its charm and maintains a nice, comfortable and clean vibe. There are mixed feelings about the star rating with some guests feeling it aligns well with their expectations, while others believe it's more reflective of a two-star standard. Despite this, the overall sentiment is favorable with many enjoying their stay and finding it to be a great value for the price.
Accessible
The Country Inn & Suites by Radisson in Petersburg, VA, has received positive feedback for its accessibility and convenience for travelers, particularly those with a car. The hotel's prime location near I-95 makes it an ideal stopover for road trippers and those traveling to nearby Civil War battlegrounds. Guests appreciated the easy access via the side exit doors and found the location to be well-suited for getting to events and travel convenience.
The staff at this hotel have been highly praised for their outstanding service, notably offering great recommendations for dining options, despite the on-site lack of food offerings. The locale has been described as conveniently positioned right off major routes, which improves travel efficiency.
However, some accessibility drawbacks were noted, such as the isolated feel for those without a car and some maintenance issues like an out-of-service elevator and poor drywall repairs in certain rooms. Nonetheless, for those traveling by car, the hotel's strategic placement and excellent staff service make it a practical choice.
Heated Pool
The heated indoor pool at Country Inn & Suites by Radisson, Petersburg, VA, is a notable feature that guests appreciate, especially for its appeal to children. However, the pool has faced several maintenance and closure issues, including being temporarily closed due to health conditions and COVID-19 regulations. Although the heated pool enhances the stay when operational, frequent closures have caused some inconvenience for guests.
Indoor Pool
The Country Inn & Suites by Radisson in Petersburg, VA offers an indoor heated pool for guests seeking relaxation and leisure. This feature is typically praised by visitors, especially those who enjoy the convenience of swimming indoors. However, guests have experienced frequent closures of the pool due to maintenance issues and periods related to COVID-19 restrictions. At times when the pool was accessible, it provided a pleasant amenity, although some noted the water was cold or cloudy. The management evidently makes efforts to maintain the pool, yet the closures have been a recurring inconvenience for many.
Yes, Country Inn & Suites by Radisson, Petersburg, VA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Petersburg, VA.
No, Country Inn & Suites by Radisson, Petersburg, VA doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Petersburg, VA.
Yes, Country Inn & Suites by Radisson, Petersburg, VA has a gym.