5-Star HotelFeatures soaring white sails shading lavishly appointed rooms and suites. Showcases an impressive collection of Aboriginal artwork, a spa, tennis court, and pool.
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Summary of reviews related to the '5 Star' categorySituated in the Ayers Rock Resort, Sails in the Desert is a 5-star property that seems to have left guests with mixed impressions. While the hotel's location and friendly staff have been notably praised, some visitors find the service inconsistent for the high rates expected of a five-star establishment. The concierge and front desk staff have been highlighted for their exceptional service, often going above and beyond to assist with activity planning. However, the lack of breakfast inclusion and the high cost of dining has left some guests feeling that the hotel does not fully meet the expectations of its five-star designation. Despite some criticisms, many appreciate the overall experience offered by the hotel, particularly its excellent location.
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