Sheraton Petaling Jaya Hotel
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Summary of reviewsSheraton Petaling Jaya Hotel receives high praise for its strategic and convenient location, particularly appealing to business travelers. It's well-positioned near key areas and transport links, making it easy to navigate to nearby spots like KL, Subang Jaya and Shah Alam. Although the surrounding area may lack retail shops and larger malls, the hotel's modern facilities and clean environment make it an ideal choice for both business and leisure guests.
The breakfast experience at the hotel is generally well-received with guests enjoying a diverse mix of Asian and Western cuisines. While there are some criticisms about the lack of variety and live cooking stations, the overall quality and range of the offerings are commendable. Dinner options also receive positive feedback, especially the room service and the seafood buffet, though there is room for improvement in terms of restaurant hours and the availability of popular items.
Rooms at the Sheraton Petaling Jaya Hotel are highly praised for their spaciousness, cleanliness and modern design. Guests find the rooms comfortable and well-appointed, featuring amenities like excellent water heaters, both showers and bathtubs and lovely decor. Although there are occasional issues such as clogged sinks or room odors, these do not significantly detract from the overall positive experience.
Cleanliness is a standout feature of the hotel with both rooms and common areas consistently maintained to high standards. This contributes to a comfortable and inviting atmosphere, making it a preferred choice for travelers seeking a hygienic environment.
The hotel's staff is frequently commended for their professionalism, friendliness and readiness to assist. Although there are occasional lapses in efficiency, the overall sentiment is positive with many guests appreciating the warm and welcoming service.
The rooftop bar and infinity pool on the 33rd floor offer stunning city views, although the pool's small size is a common point of critique. Despite this, the rooftop setting is a highlight of the hotel experience.
Parking is generally satisfactory with options like complimentary membership for free parking and valet services. While some guests find the parking entrance narrow and the process confusing, the overall experience is positive, especially for those who utilize the membership benefits.
Families find the hotel spacious and well-suited for their needs with connecting rooms and simple decorations for children's birthdays enhancing the experience. The pool area is particularly popular with kids, although some guests mention issues with the air conditioning.
Lastly, the beds at Sheraton Petaling Jaya Hotel are described as extremely comfortable, contributing significantly to a restful stay. While a few guests find the beds too soft, the general consensus is that they provide a superb sleep experience. Overall, the Sheraton Petaling Jaya Hotel offers a comfortable and convenient stay with excellent service, making it a recommended destination for both business and leisure travelers.
Categories
The breakfast experience at the hotel is generally well-received with guests enjoying a diverse mix of Asian and Western cuisines. While there are some criticisms about the lack of variety and live cooking stations, the overall quality and range of the offerings are commendable. Dinner options also receive positive feedback, especially the room service and the seafood buffet, though there is room for improvement in terms of restaurant hours and the availability of popular items.
Rooms at the Sheraton Petaling Jaya Hotel are highly praised for their spaciousness, cleanliness and modern design. Guests find the rooms comfortable and well-appointed, featuring amenities like excellent water heaters, both showers and bathtubs and lovely decor. Although there are occasional issues such as clogged sinks or room odors, these do not significantly detract from the overall positive experience.
Cleanliness is a standout feature of the hotel with both rooms and common areas consistently maintained to high standards. This contributes to a comfortable and inviting atmosphere, making it a preferred choice for travelers seeking a hygienic environment.
The hotel's staff is frequently commended for their professionalism, friendliness and readiness to assist. Although there are occasional lapses in efficiency, the overall sentiment is positive with many guests appreciating the warm and welcoming service.
The rooftop bar and infinity pool on the 33rd floor offer stunning city views, although the pool's small size is a common point of critique. Despite this, the rooftop setting is a highlight of the hotel experience.
Parking is generally satisfactory with options like complimentary membership for free parking and valet services. While some guests find the parking entrance narrow and the process confusing, the overall experience is positive, especially for those who utilize the membership benefits.
Families find the hotel spacious and well-suited for their needs with connecting rooms and simple decorations for children's birthdays enhancing the experience. The pool area is particularly popular with kids, although some guests mention issues with the air conditioning.
Lastly, the beds at Sheraton Petaling Jaya Hotel are described as extremely comfortable, contributing significantly to a restful stay. While a few guests find the beds too soft, the general consensus is that they provide a superb sleep experience. Overall, the Sheraton Petaling Jaya Hotel offers a comfortable and convenient stay with excellent service, making it a recommended destination for both business and leisure travelers.
Luxury Hotel
This 5-star luxury hotel offers accommodations with contemporary essentials and refined design elements, including Frette Italian sheets and premium bedding. It features a rooftop infinity pool, three restaurants, two bars/lounges, and bathrooms with deep soaking tubs and rainfall showerheads.
Hotel near Golf Courses
Sheraton Petaling Jaya Hotel is located approximately 4 km from Zecon Golf Driving Range and Kelab Golf Perkhidmatan Awam. It also provides access to the Bandar Utama Golf Course, located about 6.1 km away.
Hotel for Honeymoon
A modern luxury hotel in Petaling Jaya offering excellent facilities and service. It provides a comfortable and upscale urban base for couples seeking quality accommodation outside the immediate city center.
Business Hotel
Sheraton Petaling Jaya Hotel is located in the heart of Petaling Jaya, near a train station, and in the business district. It offers amenities suitable for business travelers.
Hotel with Parking
The hotel provides parking on premises. It is appreciated for its elegant design and facilities, making it a comfortable option with parking.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair access, accessible parking, lowered bathroom sinks, raised toilets, grab bars, bathroom emergency pull cords, and roll-in showers. Accessible routes are available from the public entrance to various areas like the fitness center, meeting spaces, and restaurants. Mobility accessible rooms are available with features like lowered electrical outlets and viewports.
Hotel with EV Charging Stations
This hotel provides EV charging stations. It features an infinity pool and offers dining options. The charging bays are available with a parking fee.
5-Star Hotel
Sheraton offers elegant rooms and comprehensive facilities, including a swimming pool and fitness center. It provides a comfortable and upscale experience for both business and leisure travelers, with attentive service.
Hotel with Outdoor Pool
Sheraton Petaling Jaya Hotel features a rooftop infinity pool that offers stunning city views from the 33rd floor. There is also a rooftop bar.
Hotel with Children's Pool
The hotel features an outdoor children's pool located on Level 33, offering a dedicated space for younger guests to swim and play. It is part of a comprehensive range of family-friendly amenities.
Hotel with Rooftop Pool
Features a rooftop infinity pool with stunning views. The hotel offers top-notch facilities and comfortable rooms. The pool area is a highlight, providing a luxurious experience with great city vistas.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Children's Pool Panoramic View Pool Outdoor Pool
Hotel with Gym
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Situated in Petaling Jaya, the Sheraton Petaling Jaya Hotel scores well for its strategic and convenient location. It's framed by a modern and central setting that appeals particularly to business travelers. The hotel is ideally positioned near essential transport links, including the Asia Jaya LRT station, which is just a five-minute walk away. This makes it accessible to nearby areas like KL, Subang Jaya and Shah Alam via the Federal Highway, an asset praised by many guests.
Dining options around the hotel are notable, especially with popular establishments like Copper Mansion located nearby. While public transport is easily accessible, the hotel may pose a challenge for those unfamiliar with local roads with some guests finding driving in the area confusing. Furthermore, the hotel's vicinity lacks retail shops and larger shopping malls, making it less convenient for avid shoppers.
Despite these minor setbacks, the hotel's location is highly rated for its convenience and centrality. It's a prime choice for officials and business travelers due to its proximity to key areas and essential services. The area’s accessibility via the Rapid Transit rail station is another significant plus, ensuring guests can navigate the city with ease. The modern facilities and clean environment only add to the hotel's appeal, making it a recommended stay for both business and leisure purposes.
The breakfast at Sheraton Petaling Jaya Hotel showcases a wide spectrum of reviews, mostly highlighting its strengths. Guests often describe the breakfast as excellent, fantastic, stunning and delicious, praising the variety of choices available, which includes a balanced mix of Asian and Western cuisines. The breakfast buffet impresses with a good selection of local and international dishes, a noteworthy pastry section and an array of vegetarian options.
However, there are some mixed reviews with several guests noting the limited breakfast variety and the absence of a live cooking station. Some have found the breakfast to be satisfactory but lacking in excitement, mentioning that the same dishes were served daily during their stay. Comments also surfaced about the slow service at the restaurant and instances where foods were served late in the morning.
Despite some criticisms, the overall sentiment leans positive with many guests finding the breakfast to be a pleasant part of their stay. The variety may not always meet every guest's expectations, but for most, the range and taste of the offerings are quite commendable.
Sheraton Petaling Jaya Hotel offers a notable dining experience encompassing several delectable options. The level 3A restaurants stand out for their quality and reasonable pricing. Guests frequently praise the room service for its delicious and affordable offerings. The dinner buffet garners significant appreciation with a variety of dishes that meet expectations, though some guests note a lack of vegetarian options. Highlights include a diverse seafood buffet and an appealing breakfast spread, albeit at a slightly high price.
Diners also enjoy the numerous restaurant choices available for lunch and dinner. The opportunity to dine with a view adds to the overall pleasant experience. However, some areas for improvement include more flexible restaurant hours and better replenishment of popular items like sashimi. Despite minor drawbacks, the hotel excels in delivering a satisfying culinary experience with excellent food quality and good service.
Sheraton Petaling Jaya Hotel offers a variety of room experiences highly praised by guests for their spaciousness and cleanliness. Many reviews highlight the large, well-appointed rooms that are particularly suitable for families with adjustable air conditioning and dual controls providing personalized comfort. The decor in the rooms is lovely and well-designed, featuring contemporary interiors that contribute to a comfortable stay. Guests often comment on the comfort of the beds and pillows, ensuring a restful night's sleep.
The hotel rooms are generally clean and well-maintained with housekeeping meeting expectations consistently. Several guests appreciated the amenities provided, such as the excellent water heaters in the bathrooms, scentful soaps and the presence of both showers and bathtubs in many units. Rooms are also noted to be bright with good lighting, further enhancing the ambiance.
While some reviews mentioned occasional issues such as room size being smaller than expected, clogged sinks or non-functional room phones, the overall sentiment remains positive. Many found the rooms to be practical and meet their expectations with excellent in-room dining options and friendly furnishings. The views from the rooms, while sometimes criticized, are overall considered to be great by several visitors.
Concerns about room odor or the age of certain rooms were noted but did not overwhelmingly detract from the overall positive experiences. The location of the hotel is also praised, making it a convenient choice for visitors. The helpful staff, clean environment and the attention to detail in room setup, such as those decorated for romantic purposes, further add to the appeal of the Sheraton Petaling Jaya Hotel, making it a comfortable and worth-it destination for travelers.
The beds at the Sheraton Petaling Jaya Hotel receive overwhelmingly positive feedback from guests, often being described as extremely comfortable, super comfy and providing a superb sleep experience. Many reviewers highlight the large size of the beds and the comfort of both the mattresses and pillows. The bedding is consistently praised for its comfort, often noted as being among the comfiest they've ever experienced. However, a few guests mention that the beds and pillows might be too soft for those with back pain. Despite this minor concern, the general consensus is that the beds contribute significantly to an overall comfortable and restful stay.
Sheraton Petaling Jaya Hotel is renowned for its exceptional cleanliness, consistently praised by guests as a standout feature. The hotel's rooms are frequently described as very clean, spacious and modern, creating a comfortable and welcoming environment. Many reviews highlight the overall cleanliness of the hotel, including guest areas and interior spaces, which contribute to an inviting and pleasant atmosphere.
Guests appreciate the well-maintained property, noting that both rooms and bathrooms meet high standards of tidiness and hygiene. The hotel's modern and luxurious interior further enhances the overall sense of a pristine environment. Reviewers repeatedly emphasize that rooms are not only clean and fresh but also peaceful, contributing to a restful stay.
Despite occasional comments about specific issues, such as room odors or washroom smells, the general impression remains overwhelmingly positive. The dedication to cleanliness and the comforting ambiance make Sheraton Petaling Jaya Hotel a preferred choice for travelers seeking a hygienic and pleasant hotel experience.
The team at Sheraton Petaling Jaya Hotel consistently impresses with their high level of professionalism and amiability. Many guests noted that the reception was fantastic and staff service was top-notch. Words like polite, well-mannered, accommodating and attentive frequently appear in descriptions of the hotel staff. They are recognized both for their efficiency and readiness to assist, contributing to the overall excellent service experience.
The breakfast buffet offers a wide variety of options, the WiFi is reliable and the beds are comfortable, enhancing the stay further. The concierge staff also received praise, although there are occasional remarks about lapses in efficiency, such as longer wait times for luggage pickup.
Overall, the majority of the reviews highlight a team that is friendly, helpful and service-oriented with many guests expressing their appreciation for the warm and welcoming attitude of the staff. However, a few isolated instances of less satisfactory interactions were noted, particularly with some front desk staff. Despite these rare incidents, the general consensus is overwhelmingly positive with guests frequently commending the hotel's staff for their fantastic service and remarkable hospitality.
At the Sheraton Petaling Jaya Hotel, guests enjoy the rooftop bar and infinity pool, which provide stunning views of the city from the 33rd floor. While these amenities are appreciated for their beauty and the fantastic cityscape they offer, the swimming pool receives consistent feedback for its size with many noting it to be quite small. Despite its limited space, the pool area includes relaxing steamers and makes for a pleasant spot to unwind. However, potential guests should be aware that the pool occasionally closes due to private events and reservations may be required. Overall, the ambiance created by the rooftop setting and beautiful views make it a noteworthy aspect of the hotel experience, even if there is room for improvement regarding the pool’s size.
Sheraton Petaling Jaya Hotel offers several options when it comes to parking. Despite some limitations, there are positive aspects worth noting. Members can enjoy the benefit of free parking and registration for this membership is complimentary. There is also the option of valet parking for added convenience. Guests have reported the parking area as spacious, well-lit and reasonably priced with a flat rate of RM 5 per entry for hotel guests. This is seen as a transparent cost with no hidden charges, though it would be beneficial if this detail were clearly stated in advance. While some reviews mention that parking was not complimentary for hotel guests and the entrance can be narrow and confusing, the overall sentiment leans towards a satisfactory experience, especially for those who take advantage of the membership benefit for free parking.
Sheraton Petaling Jaya Hotel seems to be a favorable destination for those traveling with families, as many guests found it spacious and well-suited for family stays. The hotel provides connecting rooms, which can be particularly beneficial for those staying with children or in larger family groups. Guests note that it's a great place for a family stay, especially if there are young kids involved and the hotel offers simple decorations for children's birthdays.
The pool area appears to be a hit among children who were seen swimming, making it a good option for kids needing to burn off energy. However, there are some mentions of temperature issues with a few guests finding the air conditioning quite hot.
Additionally, the hotel's location seems convenient for specific needs like being close to exam rooms. While some aspects like the food choices and international standards might not entirely meet expectations for all, the overall feedback suggests that families, especially those with young kids, can have an enjoyable stay at Sheraton Petaling Jaya Hotel.
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Location
Dining options around the hotel are notable, especially with popular establishments like Copper Mansion located nearby. While public transport is easily accessible, the hotel may pose a challenge for those unfamiliar with local roads with some guests finding driving in the area confusing. Furthermore, the hotel's vicinity lacks retail shops and larger shopping malls, making it less convenient for avid shoppers.
Despite these minor setbacks, the hotel's location is highly rated for its convenience and centrality. It's a prime choice for officials and business travelers due to its proximity to key areas and essential services. The area’s accessibility via the Rapid Transit rail station is another significant plus, ensuring guests can navigate the city with ease. The modern facilities and clean environment only add to the hotel's appeal, making it a recommended stay for both business and leisure purposes.
Breakfast
However, there are some mixed reviews with several guests noting the limited breakfast variety and the absence of a live cooking station. Some have found the breakfast to be satisfactory but lacking in excitement, mentioning that the same dishes were served daily during their stay. Comments also surfaced about the slow service at the restaurant and instances where foods were served late in the morning.
Despite some criticisms, the overall sentiment leans positive with many guests finding the breakfast to be a pleasant part of their stay. The variety may not always meet every guest's expectations, but for most, the range and taste of the offerings are quite commendable.
Dinner
Diners also enjoy the numerous restaurant choices available for lunch and dinner. The opportunity to dine with a view adds to the overall pleasant experience. However, some areas for improvement include more flexible restaurant hours and better replenishment of popular items like sashimi. Despite minor drawbacks, the hotel excels in delivering a satisfying culinary experience with excellent food quality and good service.
Rooms
The hotel rooms are generally clean and well-maintained with housekeeping meeting expectations consistently. Several guests appreciated the amenities provided, such as the excellent water heaters in the bathrooms, scentful soaps and the presence of both showers and bathtubs in many units. Rooms are also noted to be bright with good lighting, further enhancing the ambiance.
While some reviews mentioned occasional issues such as room size being smaller than expected, clogged sinks or non-functional room phones, the overall sentiment remains positive. Many found the rooms to be practical and meet their expectations with excellent in-room dining options and friendly furnishings. The views from the rooms, while sometimes criticized, are overall considered to be great by several visitors.
Concerns about room odor or the age of certain rooms were noted but did not overwhelmingly detract from the overall positive experiences. The location of the hotel is also praised, making it a convenient choice for visitors. The helpful staff, clean environment and the attention to detail in room setup, such as those decorated for romantic purposes, further add to the appeal of the Sheraton Petaling Jaya Hotel, making it a comfortable and worth-it destination for travelers.
Beds
Cleanliness
Guests appreciate the well-maintained property, noting that both rooms and bathrooms meet high standards of tidiness and hygiene. The hotel's modern and luxurious interior further enhances the overall sense of a pristine environment. Reviewers repeatedly emphasize that rooms are not only clean and fresh but also peaceful, contributing to a restful stay.
Despite occasional comments about specific issues, such as room odors or washroom smells, the general impression remains overwhelmingly positive. The dedication to cleanliness and the comforting ambiance make Sheraton Petaling Jaya Hotel a preferred choice for travelers seeking a hygienic and pleasant hotel experience.
Staff
The breakfast buffet offers a wide variety of options, the WiFi is reliable and the beds are comfortable, enhancing the stay further. The concierge staff also received praise, although there are occasional remarks about lapses in efficiency, such as longer wait times for luggage pickup.
Overall, the majority of the reviews highlight a team that is friendly, helpful and service-oriented with many guests expressing their appreciation for the warm and welcoming attitude of the staff. However, a few isolated instances of less satisfactory interactions were noted, particularly with some front desk staff. Despite these rare incidents, the general consensus is overwhelmingly positive with guests frequently commending the hotel's staff for their fantastic service and remarkable hospitality.
Pool
Parking
Family
The pool area appears to be a hit among children who were seen swimming, making it a good option for kids needing to burn off energy. However, there are some mentions of temperature issues with a few guests finding the air conditioning quite hot.
Additionally, the hotel's location seems convenient for specific needs like being close to exam rooms. While some aspects like the food choices and international standards might not entirely meet expectations for all, the overall feedback suggests that families, especially those with young kids, can have an enjoyable stay at Sheraton Petaling Jaya Hotel.
Yes, Sheraton Petaling Jaya Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Sheraton Petaling Jaya Hotel.
No, Sheraton Petaling Jaya Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Petaling Jaya Hotel.
Yes, Sheraton Petaling Jaya Hotel has a gym.
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