Crystal Crown Hotel Petaling Jaya
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Summary of reviewsCrystal Crown Hotel Petaling Jaya stands out as a well-located establishment in the heart of the city, providing guests with easy access to essential sites and major attractions. The hotel's strategic placement near landmarks such as University Malaya and seamless connectivity to Kuala Lumpur ensures convenience, whether for business, leisure, or educational pursuits. The surrounding area offers a vibrant cityscape, yet within the hotel, guests can enjoy a peaceful ambiance and ample parking facilities.
The breakfast at Crystal Crown Hotel receives generally favorable reviews, with guests enjoying a wide variety of options that cater to both Western and Eastern tastes. Many find the buffet delightful, although a few note some limitations in variety and occasional issues with food replenishment. Nonetheless, the breakfast experience is appreciated for its range and quality.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness, and comfort, making it a preferred choice for both solo and family travelers. The modernized rooms, devoid of carpets, augur well for a clean and tidy environment, complemented by strong water pressure and reliable room service. While a few guests mention occasional readiness issues at check-in, the overall room environment is welcoming and favorable for return visits.
Cleanliness is a notable asset, with guests commending the well-maintained rooms, especially those recently renovated. Despite being an older establishment, the hotel's cleanliness and cozy atmosphere significantly enhance the stay.
Staff service is another highlight, with numerous guests marking the friendliness, efficiency, and helpfulness of the team, particularly the reception staff. The hotel's commitment to guest satisfaction through attentive and polite service contributes positively to the overall experience.
Parking, while complimentary with validated tickets and abundant, presents mixed reviews due to its layout and the lack of direct elevator access from the basement. However, the option of convenience through valet parking is appreciated.
The beds at Crystal Crown Hotel Petaling Jaya receive positive mentions for their comfort and the spaciousness of the rooms, allowing for a relaxing and pleasant stay. Overall, the hotel's combination of strategic location, spacious accommodations, friendly staff, and ample amenities make it a favored option for many travelers visiting Petaling Jaya.
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The breakfast at Crystal Crown Hotel receives generally favorable reviews, with guests enjoying a wide variety of options that cater to both Western and Eastern tastes. Many find the buffet delightful, although a few note some limitations in variety and occasional issues with food replenishment. Nonetheless, the breakfast experience is appreciated for its range and quality.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness, and comfort, making it a preferred choice for both solo and family travelers. The modernized rooms, devoid of carpets, augur well for a clean and tidy environment, complemented by strong water pressure and reliable room service. While a few guests mention occasional readiness issues at check-in, the overall room environment is welcoming and favorable for return visits.
Cleanliness is a notable asset, with guests commending the well-maintained rooms, especially those recently renovated. Despite being an older establishment, the hotel's cleanliness and cozy atmosphere significantly enhance the stay.
Staff service is another highlight, with numerous guests marking the friendliness, efficiency, and helpfulness of the team, particularly the reception staff. The hotel's commitment to guest satisfaction through attentive and polite service contributes positively to the overall experience.
Parking, while complimentary with validated tickets and abundant, presents mixed reviews due to its layout and the lack of direct elevator access from the basement. However, the option of convenience through valet parking is appreciated.
The beds at Crystal Crown Hotel Petaling Jaya receive positive mentions for their comfort and the spaciousness of the rooms, allowing for a relaxing and pleasant stay. Overall, the hotel's combination of strategic location, spacious accommodations, friendly staff, and ample amenities make it a favored option for many travelers visiting Petaling Jaya.
Hotel with Free Wi-Fi
Crystal Crown Hotel Petaling Jaya provides essential amenities, including Wi-Fi, and is conveniently located. It is a suitable option for travelers seeking basic connectivity and comfort.
Hotel with Parking
This hotel is included in the list of properties with parking facilities in Petaling Jaya.
4-Star Hotel
The hotel features an outdoor swimming pool and multiple dining options. Its central location in Petaling Jaya provides easy access to various amenities and attractions.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Petaling Jaya, Crystal Crown Hotel boasts a prime location that offers unparalleled convenience for travelers. Situated centrally, guests find themselves surrounded by essential destinations and a vibrant cityscape, making it an ideal choice for various activities and events. Its proximity to major landmarks such as University Malaya and UMSC ensures that educational visits or health-related appointments are just a short drive away. Furthermore, its strategic positioning offers easy access to highways connecting to Kuala Lumpur and nearby attractions like Midvalley and Sunway Pyramid, enhancing accessibility without the burden of heavy traffic. Despite being adjacent to a main road, visitors can enjoy a peaceful experience along with ample parking facilities. With its advantageous location and comprehensive amenities, this hotel serves as a perfect hub for both business and leisure travelers around Petaling Jaya.
The breakfast experience at Crystal Crown Hotel Petaling Jaya is marked by a variety of positive reviews. Guests note that the buffet breakfast is generally good, offering a pleasing range of food options. Many highlight the assortment available, with selections that include Western, Chinese, and Indian cuisines. Some guests find that the breakfast is delightful, and others describe it as awesome or delicious. The morning meal runs from 6:30 to 10:30 am, providing ample time for guests to enjoy their start to the day. There are multiple stations catering to diverse tastes, ensuring that both Eastern and Western palates are satisfied.
While the breakfast was appreciated by many, there were a few mentions of a limited choice of food and pastries, with an occasional lapse in food replenishment. Some guests felt the breakfast was too basic or expensive and noted some disappointment in the menu. Despite these occasional critiques, the overall sentiment suggests that many guests found their breakfast experience satisfactory, with enough variety and quality to start their day well.
Crystal Crown Hotel Petaling Jaya is praised by guests for offering clean, spacious rooms that provide a comfortable and cozy stay. Many reviews highlight the generous size of the accommodations, often describing them as big and perfect even for a solo traveler. The cleanliness of the rooms is consistently noted as a positive aspect, with several guests appreciating the tidy and well-maintained environment. A renovated part of the hotel offers rooms that are not only modern but also more aesthetically pleasing. The hotel's floors, preferred by some for their lack of carpets, add to the overall sense of cleanliness. Guests appreciate the strong water pressure and reliable room service, which contribute to a satisfying experience. Crystal Crown Hotel Petaling Jaya's convenient location and affordable rates make it an attractive choice for both short and extended stays. Despite some mentions of deteriorating room quality and occasional issues with readiness at check-in, the hotel remains a favored option for many who have returned for repeated visits.
At Crystal Crown Hotel Petaling Jaya, guests have highlighted the cozy and comfortable nature of the beds, contributing to a pleasant stay experience. Many reviews praise the beds for their comfort, with some mentioning ample space to move around and enjoy personal space. The beds are complemented by comfortable pillows, enhancing relaxation. The room sizes are appreciated, providing guests with a spacious environment that adds to their comfort. Despite some concerns about cleanliness and bed comfort, the overall room environment is noted for being clean and welcoming.
Crystal Crown Hotel Petaling Jaya offers a generally clean and comfortable experience for guests. Many reviews highlight the rooms as both clean and spacious, making it a good choice for families and those looking to relax. While some visitors found that housekeeping could step up its attention to detail regarding stained bedsheets and dustiness, most reviews commend the well-maintained condition of the rooms, including those that have been recently renovated. Guests have also appreciated the cozy atmosphere and solid response from the staff. Despite being an older establishment, the overall cleanliness of the hotel is frequently praised, contributing positively to the guests' experience.
The Crystal Crown Hotel Petaling Jaya is warmly recognized for its commendable staff service. Many guests have highlighted the team’s friendly and helpful demeanor, with phrases such as efficient, polite, and well-trained repeatedly mentioned. The reception staff, in particular, receives praise for their superb service during check-in, demonstrating impressive efficiency and courtesy. Whether it’s the front desk or the broader hotel team, the attentive service provides a welcoming atmosphere for visitors. The management and staff’s willingness to assist with any additional requests or issues further boost their reputation, as does their passionate and polite interaction with guests. Although there were isolated remarks about unwelcoming behavior at the entrance, the overall feedback reflects a commitment to guest satisfaction, underscoring the hotel staff’s role in enhancing the guest experience with positive, friendly service.
When staying at the Crystal Crown Hotel Petaling Jaya, guests generally find the parking to be a mixed experience. On the positive side, parking is complimentary for those who get their tickets validated at the counter, and there is ample basement parking available, making it relatively easy to find a spot despite occasional reports of full occupancy. However, some guests note that the parking layout is somewhat disorganized, and the spaces can be tight. The absence of a lift directly from the basement parking to the hotel means visitors might need to take stairs or use a lift that exits outside the hotel entrance. For those seeking convenience, valet parking is offered at a reasonable rate of RM 12.00 per entry. Despite some logistical challenges, the benefits of free and available parking are appreciated by many guests.
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Location
Breakfast
While the breakfast was appreciated by many, there were a few mentions of a limited choice of food and pastries, with an occasional lapse in food replenishment. Some guests felt the breakfast was too basic or expensive and noted some disappointment in the menu. Despite these occasional critiques, the overall sentiment suggests that many guests found their breakfast experience satisfactory, with enough variety and quality to start their day well.
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Crystal Crown Hotel Petaling Jaya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crystal Crown Hotel Petaling Jaya.
No, Crystal Crown Hotel Petaling Jaya doesn't allow dogs.
Yes, parking facilities are available at Crystal Crown Hotel Petaling Jaya.
Yes, Crystal Crown Hotel Petaling Jaya has a gym.
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