Hotel Rivus
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Summary of reviewsHotel Rivus offers a range of appealing features that cater to different types of travelers, particularly families, while maintaining a balance of convenience, comfort and value.
The hotel's location receives generally positive feedback for its strategic positioning near major highways and attractions such as Lake Garda, Gardaland and local amusement parks. Its proximity to the Mincio cycle path offers a scenic walking or biking route to Peschiera del Garda. However, noise from the nearby highway is a frequent drawback, although the easy access to transportation routes and ample parking are consistently praised.
Breakfast at Hotel Rivus is a standout feature with guests frequently describing it as delicious, varied and abundant. The assortment includes both sweet and savory options and features handmade items, creating a satisfying start to the day. The breakfast staff are noted for their kindness and service. Minor critiques point out the occasional lack of fresh fruit and some quality inconsistencies, but overall, it is considered a great value for money.
The dinner experience is less celebrated. While some guests praise the quality and value of dinners when available, many find the selection limited, service slow and prices high. The lack of consistent dinner service leads many to seek external dining options, resulting in a generally mixed and sometimes dissatisfactory impression of the hotel's evening offerings.
Rooms at Hotel Rivus are highlighted positively for being spacious, clean and well-furnished with amenities such as air conditioning, minibars and balconies offering pleasant views. However, issues such as occasional maintenance lapses, noisy surroundings and inconsistent heating or cooling systems are noted as areas needing improvement.
Cleanliness at the hotel has mixed reviews. While many guests find the accommodations clean and welcoming, there are several reports of dust, dirty bathrooms and poor maintenance in both rooms and communal areas. Improvement in housekeeping standards and attention to detail could elevate the overall guest experience.
The staff across the hotel are widely praised for their friendliness, helpfulness and attentiveness. The reception team receives high marks for their support and warm service, enhancing guests' overall satisfaction. Some breakfast staff and occasional lapses in service consistency are noted, but these are exceptions to the otherwise positively reviewed personnel.
Free wifi at Hotel Rivus receives varied feedback. While some guests enjoy strong, reliable connections suitable for streaming and work, others experience weak or non-existent signals, particularly in certain areas of the hotel. Improving wifi coverage and strength would benefit overall guest experience.
The spa services receive mixed reviews. Its location and friendly staff are positive aspects, but cleanliness issues and high costs detract from the experience. Some guests enjoy the renovated spa’s amenities, while others find it lacks consistency and could benefit from better maintenance.
The pool is another well-regarded feature, appreciated for cleanliness and a pleasant design. While generally enjoyed by families, it occasionally has issues with green water and algae, indicating a need for better upkeep.
Parking is a strong point for Hotel Rivus with ample, accessible and free options available. The large parking lot and designated motorcycle area are particularly praised, though some mention the lack of covered or secure spaces.
Overall, Hotel Rivus provides a family-friendly environment with convenient location, excellent breakfast and good amenities. With improvements in certain areas like noise reduction, dinner service consistency, maintenance and cleaning standards, it holds potential for an even more outstanding guest experience.
Categories
The hotel's location receives generally positive feedback for its strategic positioning near major highways and attractions such as Lake Garda, Gardaland and local amusement parks. Its proximity to the Mincio cycle path offers a scenic walking or biking route to Peschiera del Garda. However, noise from the nearby highway is a frequent drawback, although the easy access to transportation routes and ample parking are consistently praised.
Breakfast at Hotel Rivus is a standout feature with guests frequently describing it as delicious, varied and abundant. The assortment includes both sweet and savory options and features handmade items, creating a satisfying start to the day. The breakfast staff are noted for their kindness and service. Minor critiques point out the occasional lack of fresh fruit and some quality inconsistencies, but overall, it is considered a great value for money.
The dinner experience is less celebrated. While some guests praise the quality and value of dinners when available, many find the selection limited, service slow and prices high. The lack of consistent dinner service leads many to seek external dining options, resulting in a generally mixed and sometimes dissatisfactory impression of the hotel's evening offerings.
Rooms at Hotel Rivus are highlighted positively for being spacious, clean and well-furnished with amenities such as air conditioning, minibars and balconies offering pleasant views. However, issues such as occasional maintenance lapses, noisy surroundings and inconsistent heating or cooling systems are noted as areas needing improvement.
Cleanliness at the hotel has mixed reviews. While many guests find the accommodations clean and welcoming, there are several reports of dust, dirty bathrooms and poor maintenance in both rooms and communal areas. Improvement in housekeeping standards and attention to detail could elevate the overall guest experience.
The staff across the hotel are widely praised for their friendliness, helpfulness and attentiveness. The reception team receives high marks for their support and warm service, enhancing guests' overall satisfaction. Some breakfast staff and occasional lapses in service consistency are noted, but these are exceptions to the otherwise positively reviewed personnel.
Free wifi at Hotel Rivus receives varied feedback. While some guests enjoy strong, reliable connections suitable for streaming and work, others experience weak or non-existent signals, particularly in certain areas of the hotel. Improving wifi coverage and strength would benefit overall guest experience.
The spa services receive mixed reviews. Its location and friendly staff are positive aspects, but cleanliness issues and high costs detract from the experience. Some guests enjoy the renovated spa’s amenities, while others find it lacks consistency and could benefit from better maintenance.
The pool is another well-regarded feature, appreciated for cleanliness and a pleasant design. While generally enjoyed by families, it occasionally has issues with green water and algae, indicating a need for better upkeep.
Parking is a strong point for Hotel Rivus with ample, accessible and free options available. The large parking lot and designated motorcycle area are particularly praised, though some mention the lack of covered or secure spaces.
Overall, Hotel Rivus provides a family-friendly environment with convenient location, excellent breakfast and good amenities. With improvements in certain areas like noise reduction, dinner service consistency, maintenance and cleaning standards, it holds potential for an even more outstanding guest experience.
Family Friendly Hotel
Hotel Rivus provides a quiet and comfortable setting, ideal for families wanting to escape the hustle and bustle and enjoy a peaceful retreat.
Dog Friendly Hotel
This hotel is recognized as a pet-friendly establishment. It accommodates pets and ensures a pleasant experience for guests who bring their animals along. The hotel provides specific services and facilities to cater to pets.
Business Hotel
Hotel Rivus features Wi-Fi throughout the property and on-site parking. It is located near a train station, offering convenient transportation options for business travelers.
Hotel with Parking
This hotel provides parking. It is a good option for those traveling by car.
Accessible Hotel
Hotel Rivus features wheelchair-friendly rooms designed in accordance with DIN 18024 and 18025 standards, ensuring easy access for wheelchairs. A lift is available for guest convenience.
Hotel with Rooms With Jacuzzi / Hot-tub
This hotel provides various wellness options centered around relaxation with jacuzzi and hot tub facilities, with guests praising the well-maintained jacuzzi.
3-Star Hotel
This hotel is known for its beautiful views and satisfactory service. It offers a pleasant stay for travelers.
Hotel for Honeymoon
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
About Hotel Rivus
License: 023059-ALB-00015, IT023059A1HXZJI2QI
Guest Reviews
Location
However, the hotel's position next to a busy highway and expressway is a frequent point of contention, as it can lead to significant noise, described as very loud by multiple guests. Despite this, the location's ease of access, ample parking and short distance to both central Peschiera and the motorway receive consistent praise.
Overall, while the highway's proximity brings noise, the efficient connectivity and convenient access to various attractions make it a strategic choice for tourists, especially those visiting the amusement parks or seeking a quick stopover.
Breakfast
Several reviews note that the breakfast buffet is well-stocked and continuously replenished, ensuring a plentiful experience for guests. The inclusion of handmade items and diverse choices has also been appreciated, contributing to an overall satisfying morning meal. Staff at the breakfast service are frequently mentioned for their kindness and helpfulness, adding to the positive experience.
Despite the generally positive feedback, some reviews suggest areas for improvement. A few guests observed a lack of fresh fruit and vegetables, while others pointed out that the selection can sometimes be limited or repetitive. Issues such as low-quality products, cold hot dishes and insufficient refilling towards the end of breakfast time were also noted by a minority.
Overall, most guests find the breakfast at Hotel Rivus to be a delightful and comprehensive feast, setting a high standard for hotel breakfasts and contributing to a pleasant stay.
Dinner
Although some guests praised the dinner for its quality and value for money, others found the food overpriced and the selection inadequate. Reviewers frequently mentioned long wait times and subpar food quality with specific complaints about reheated dishes and microwaved food. Positive experiences included excellent and good dinners, but these were overshadowed by reports of poor management and inconsistency in food quality.
Furthermore, the absence of an operational bar and restaurant throughout their stay was a significant inconvenience for many guests. Despite some enjoying the meals when available, the general sentiment leans towards dissatisfaction with the hotel's dining facilities, suggesting a need for improvement in both the quality and reliability of its restaurant services.
Rooms
However, there are concerns about maintenance and cleanliness with some guests reporting issues like broken fixtures, dirty bathrooms and outdated furniture. The air conditioning and heating systems receive mixed feedback with some rooms being too hot or too cold and some guests mentioning that the air conditioning units were occasionally broken or missing covers.
Noise is another recurring theme; rooms facing the street or highway can be noisy, making it difficult for some guests to sleep. Despite this, the soundproofing of some rooms has been positively mentioned.
In terms of location, the hotel’s proximity to the highway is convenient for travelers, although it can contribute to the noise level. Parking is ample and while the room sizes are generally large, storage space can be limited.
Overall, Hotel Rivus offers spacious and comfortable rooms with modern amenities, but improvements in cleanliness and maintenance could enhance guest satisfaction.
Beds
However, there were some recurring issues. A considerable number of reviews mentioned hard and uncomfortable mattresses and pillows that were too thin or flat. Several guests found the double beds, which are often two single beds pushed together, to be suboptimal, resulting in discomfort. Additionally, bedding quality was a concern for some with comments about the use of regular wool blankets instead of softer or higher-quality bedspreads.
While some guests found the overall room conditions to be clean and inviting, others pointed out inconsistencies in bed quality and the occasional worn-out bed. The arrangement of the beds also proved problematic for some, particularly the discomfort associated with extra beds or bunk beds.
In summary, while Hotel Rivus offers a good number of comfortable and cozy sleeping arrangements, there are notable exceptions that future guests may want to be aware of, especially regarding mattress firmness and bed configurations.
Cleanliness
However, a significant number of comments pointed to inadequacies in housekeeping. Issues mentioned include dust under beds, dirty bathrooms, calcified showerheads, mold in corners and spider webs in rooms. There were reports of floors and furniture being covered in dust, greasy fingerprints and instances of rooms not being cleaned thoroughly prior to guests' arrival.
The pool area and external spaces such as gardens also saw criticisms for poor maintenance with mentions of dirty and unpleasant conditions, green water and unsightly overgrown shrubs. Guests pointed out specific maintenance issues like broken parasols and scattered cleaning supplies.
Despite efforts by the cleaning staff, there appear to be systemic issues needing attention, from inconsistent cleaning standards to less-reviewed areas like the spa and balconies. The hotel seems to require more comprehensive and consistent cleaning protocols to address these gaps.
Guests looking for a meticulously clean environment might find their expectations unmet, while those who encounter the hotel on one of its better-maintained days might be pleased with the overall ambiance and cleanliness.
Staff
In addition to the reception, the housekeeping staff receives positive remarks for maintaining clean and well-furnished rooms, ensuring a comfortable stay. The breakfast staff, however, has received mixed feedback; while some guests have appreciated their politeness, others have found them less communicative and sometimes rude.
Despite the generally high praise, a few guests have pointed out areas for improvement, such as the need for more consistent staff presence during breakfast service and better adherence to service protocols in some cases. There are occasional mentions of overwhelmed or unmotivated staff members, suggesting that the hotel might benefit from enhanced staff training and support.
Overall, the personnel at Hotel Rivus are characterized by their courteous and friendly demeanor with numerous guests expressing satisfaction with the attentive and helpful service throughout their stay.
Wi-Fi
However, not all guests shared this positive experience. Several reviews highlighted issues with weak signals, particularly on the second floor with connectivity often cutting out or being completely non-existent. There were recurring mentions of the wifi signal being poor and unreliable with some guests noting that they couldn't connect to the internet from their rooms at all. The need for better wifi coverage and stronger signals was a common theme.
Despite these challenges, when the wifi does work, it appears to perform well. The overall mixed reviews suggest that while some areas of the hotel have excellent wifi service, improvements are needed to ensure consistent and reliable connectivity throughout the entire property.
Spa
However, multiple reviewers mention cleanliness issues, including mold, dirt in the whirlpool and general outdated facilities. The spa's high cost, at 20 euros per person and the need for advance booking also garner some negative feedback with complaints about the complicated reservation process.
Despite these drawbacks, the spa area is newly renovated and well-organized according to some visitors. While some found it spacious and exclusive, others describe it as small and basic, sometimes even unusable. Overall, the spa experience at Hotel Rivus is reported as satisfactory by some but falls short of expectations for others due to cleanliness and booking difficulties.
Pool
However, the pool seems to have consistency issues regarding maintenance. While some visitors commend the pool's cleanliness and beautiful design, others point out that it occasionally suffers from green water and algae problems. There are also mentions of the pool area needing minor improvements, such as better maintenance of the surrounding areas and additional amenities like umbrellas.
Overall, the pool at Hotel Rivus is a significant highlight for many guests, offering a pleasant and enjoyable swimming experience. Yet, potential visitors should be aware of the occasional lapses in upkeep that may affect their stay.
Parking
Family
Children seem to thoroughly enjoy the pool area, which has been highlighted as a great spot for kids to unwind. Additionally, the hotel's child-friendly policies extend to four-legged family members, making it a dog-friendly option as well. Breakfast receives high praise for its quality, contributing to a positive start to each day.
However, there are areas noted for potential improvement. Some guests have pointed out that the room amenities were lacking and the air conditioning could be quite loud, which can impact overall comfort. There's mention of limited meal choices for children with specific dietary needs, such as celiac disease, which might require better attention. In certain reviews, the bunk beds were mentioned as not being very comfortable with one child even hurting themselves on it.
Despite these few drawbacks, the staff is often described as very friendly and helpful, contributing to a welcoming atmosphere. While some reviewers felt the service could be enhanced, the overall consensus is that Hotel Rivus delivers a solid experience for family vacations, making it a recommended option for those looking to relax and enjoy quality family time.
3 Star
However, some reviews highlighted areas where the hotel could improve. There were mixed opinions on cleanliness and service quality with some guests feeling that the hotel did not fully meet the three-star standard. Despite claims of three-star superior facilities, certain aspects did not justify the price for some guests. Specifically, the cleanliness and certain services fell short of expectations for a three-star hotel.
Overall, while the hotel provides a satisfactory experience typical of a three-star establishment, there is room for improvement in terms of service and cleanliness to better meet guest expectations consistently. Despite these areas for improvement, for a reasonable price, the hotel does provide a comfortable and convenient stay.
Rooms with Jacuzzi / Hot-Tub
There are also private jacuzzi options and whirlpool tub rooms that add an extra layer of exclusivity and comfort. The wellness rooms feature both a sauna and whirlpool, which have been well-received for providing a comprehensive relaxation experience. The pool area includes jacuzzi hot tubs, further enhancing the appeal of the hotel's amenities.
Despite a few mentions of non-functioning hot tubs and availability issues, the overall impression from the reviews points to a generally positive experience with clean, well-maintained facilities that contribute significantly to the guests' relaxation and satisfaction.
Business
While many find the business center and offices helpful, there are a few drawbacks. Some guests noted that the hotel is situated in a busy business area, which can get quite bustling. Additionally, an area for improvement is the invoicing process with some business travelers only receiving a receipt rather than a proper invoice. Despite these minor issues, Hotel Rivus remains a solid choice for those on business, offering convenience and essential amenities to keep professional routines running smoothly.
Accessible
The hotel's location is also highlighted as accessible from the main road, enhancing its overall convenience. However, access to certain amenities like the pool might require navigating through the parking lot, which may be a minor inconvenience for some. Additionally, while an elevator is available, it has been mentioned to be dirty, which could detract from an otherwise positive experience.
Overall, Hotel Rivus provides a generally good level of accessibility and is a comfortable stay for those with disabilities, featuring family-friendly environments and convenient facilities such as bike rentals within the hotel.
Outdoor Pool
The pool is smaller and access is somewhat inconvenient, requiring guests to go through the parking lot. Despite this, it remains a popular feature of the hotel. The outdoor space is well-maintained and thoughtful touches like lighting and a fountain add to its charm. Families, in particular, enjoy the facility, finding it a fun spot for both kids and adults.
Though there are occasional mentions of an unpleasant smell and cold water temperature, the overall consensus is that the hotel's outdoor pool is a refreshing and appealing spot, perfect for both leisure and relaxation.
Honeymoon
Dog Friendly
Yes, Hotel Rivus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Rivus.
Yes, Hotel Rivus welcomes dogs.
Yes, parking facilities are available at Hotel Rivus.
No, Hotel Rivus doesn't have a gym.
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