Please suggest which room type a family with one child should choose and where the child will sleep: Triple Room (1 double + 1 single bed).
Please suggest which room type a family with two children should choose and where the children will sleep: Quadruple Room (1 double + 2 single beds) or 2 double rooms (if children are more than 9 years old).
Please suggest which room type a family with three children should choose and where the children will sleep: 1 Double Room + 1 Triple Room.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Babies up to 3 years old are free of charge using parent's bed.
Baby cot details:Max age: 4 Cost: € 15
Can the baby cot be placed in the same room with the parents?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 16
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No Each guest must self-certify the absence of fever (by signing a form)
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
Protocollo nazionale Accoglienza Sicura (Italy)
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We have a procedure visible and displayed in the hotel
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: April, 29 2021
Single RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Double or Twin RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Please specify bed preference when booking.
Triple RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Quadruple RoomEn suite room with air conditioning and a flat-screen TV with satellite channels and free internet access.
Superior Double or Twin RoomOffering free internet access, this elegant room has cherry wood furnishings and 49-inch LCD TV with satellite channels.
The private bathroom comes with free toiletries and a hairdryer.
Some rooms have city views.
Please specify bed preference when booking.
Economy Double RoomOffering free internet access, this smaller room has a functional bathroom with vanity mirror and hairdryer.
Please specify bed preference when booking.
Yes, Sangallo Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Sangallo Palace.
Yes, Sangallo Palace welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Sangallo Palace.
Yes, Sangallo Palace has a gym. For more information, read the answers to the Gym questionnaire