Rosetta Hotel Perugia Tapestry Collection By Hilton

Perugia 43.10927600, 12.38784800 , Piazza Italia 19 (Show on Map)
7.7
Good


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Summary of reviewsRosetta Hotel Perugia Tapestry Collection By Hilton is superbly situated in the heart of Perugia's historic center, granting guests convenient access to major attractions, main squares and transportation links. Nestled on Corso Vannucci, the main street, this hotel offers stunning views and a pleasant atmosphere, making it an ideal base for exploring the city. The historic building from the 1920s adds to the hotel's charm, combining convenience with historical ambiance for an immersive Perugian experience.

The breakfast at Rosetta Hotel Perugia Tapestry Collection By Hilton generally receives positive reviews for its variety and quality. Guests appreciate the rich selection of cereals, pastries, fruits and savory options, describing it as bountiful and well-assorted. Despite some criticisms regarding the coffee quality and the need for more diversity, particularly for gluten-free options, the friendly and helpful staff enhance the overall dining experience. The breakfast room's well-thought-out design further contributes to a satisfactory start to the day.

The hotel's dining experience is largely praised for its excellent food and beautiful settings. Many guests enjoy their meals in the classy and welcoming environment of the restaurant, particularly appreciating the shaded inner courtyard terrace. Although some find the dinner options a bit expensive or disappointing, the overall sentiment is positive with the restaurant's great location and tasty food being notable highlights.

Rooms at Rosetta Hotel Perugia Tapestry Collection By Hilton are appreciated for their spaciousness and comfort, often described as large, charming and characterful. The rooms are generally clean and provide easy access to Perugia's sights, but some guests note that maintenance issues like worn-out furniture and outdated decor detract from the experience. While the rooms offer old-world charm and features like powerful showers and cute balconies, there is a consensus that renovations are needed to meet four-star expectations.

Cleanliness reviews for Rosetta Hotel Perugia Tapestry Collection By Hilton are mixed. Many guests commend the overall cleanliness of public spaces and the immaculate condition of rooms and bathrooms. However, some report lapses in thorough cleaning routines, such as dust on surfaces and forgotten cleaning tasks. Despite the hotel's efforts to maintain hygiene, there is a need for more consistent and rigorous cleaning standards.

The staff at Rosetta Hotel Perugia Tapestry Collection By Hilton are a standout feature, praised for their friendliness, professionalism and courtesy. Guests appreciate the accommodating and helpful approach of the team, especially the prompt and efficient reception staff. While most interactions are positive, a few isolated incidents of less optimal service are mentioned. Nonetheless, the staff's diligence, willingness to assist and commitment to resolving issues contribute significantly to an overall positive guest experience.

The complimentary WiFi service is generally well-received with many guests noting good, fast and free connectivity. However, some report occasional slowdowns and signal issues and a few encounter problems with WiFi functionality. Despite these concerns, the internet service is satisfactory for most travelers.

The comfort of the beds at Rosetta Hotel Perugia Tapestry Collection By Hilton garners a mix of reviews. Many guests find the beds comfortable, praising the clean and quality bedding. However, some report issues with the mattresses, such as feeling springs, old conditions and discomfort due to hardness or softness. Despite these varying comfort levels, many guests still find the beds conducive to a pleasant stay.

Although Rosetta Hotel Perugia Tapestry Collection By Hilton is labeled a four-star establishment, it receives mixed feedback regarding its ability to meet such expectations. The location and comfort align with higher-end hotel standards, but aspects like room quality, service and breakfast offerings need improvement. Guests appreciate the building's structure and the dining experience, yet feel the rooms and services lack the typical elegance and amenities of a four-star rating.

For couples seeking a romantic getaway, Rosetta Hotel Perugia Tapestry Collection By Hilton offers an inviting retreat. The historic building and artistically decorated ambiance create a serene and lovely environment. With charming rooms and a beautiful courtyard, guests can enjoy relaxing moments with wine and good food, making for a memorable and tranquil stay.
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Room Types
King Guest Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with streaming services. The unit offers 1 bed.

Deluxe King Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with streaming services. The unit has 1 bed.

Junior Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned suite features a TV with streaming services, a minibar, a tea and coffee maker and a seating area.

King Room - Mobility Accessible The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a TV with streaming services. The unit offers 1 bed.

One-Bedroom King Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV with streaming services.

Superior King Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with streaming services. The unit has 1 bed.

Queen Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with streaming services. The unit offers 1 bed.

Superior Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a TV with streaming services, a minibar, a tea and coffee maker and a wardrobe.

Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with streaming services. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

About Rosetta Hotel Perugia Tapestry Collection By Hilton
License: 054039A101005920, IT054039A101005920
Guest Reviews
7.7
Good
Location
Located right in the heart of Perugia's historic center, Rosetta Hotel Perugia Tapestry Collection By Hilton boasts an unbeatable and strategic position that makes it an ideal base for exploring the city. Guests praise its central location, which places them within walking distance of all major attractions, main squares and transport links. The hotel is situated on Corso Vannucci, the main street, offering stunning views and a tranquil atmosphere despite its centrality. The proximity to dining options, shopping areas and cultural sites adds to its allure, making it convenient for sightseeing and experiencing local events like Umbria Jazz. The hotel's historic building, dating back to the 1920s, enhances the charm of its prime location. Overall, Rosetta Hotel Perugia Tapestry Collection By Hilton offers a perfect blend of convenience and historical ambiance, making it a top choice for visitors eager to immerse themselves in the essence of Perugia.

Breakfast
Breakfast at Rosetta Hotel Perugia Tapestry Collection By Hilton receives mixed reviews with many guests appreciating its variety and quality, while others note room for improvement. Guests frequently describe the breakfast as excellent, lovely and well-presented, highlighting the wide selection of cereals, pastries, fruits, yogurts and both sweet and savory options. Many guests commend the abundant and rich buffet with phrases like "bountiful," "rich," and "well-assorted" being common.

However, some reviews point out that the breakfast falls short of expectations for a 4-star hotel, particularly criticizing the quality of coffee and noting that it could be improved. Coffee served from a machine is often cited as subpar with some guests describing it as terrible or undrinkable. While the breakfast is generally considered good, there is feedback suggesting it could be more diverse and better quality, especially for gluten-free options and fresh pastries.

Despite these criticisms, the friendly and helpful staff receive high praise, adding to the pleasant dining experience. The breakfast room is also noted as fine and well-thought-out, contributing to a satisfactory breakfast experience overall. In conclusion, Rosetta Hotel Perugia Tapestry Collection By Hilton's breakfast has strong points in variety and abundance, but there is notable feedback on certain quality aspects, particularly the coffee.

Dinner
Rosetta Hotel Perugia Tapestry Collection By Hilton's dining experience has received mixed reviews, but the overall sentiment leans positive. Guests have praised the restaurant for its excellent food and beautiful setting. The dining room offers a very good experience with tasty food and the courtyard has been described as simply beautiful, providing a pleasant atmosphere for evening meals. The staff's availability and the shaded inner courtyard terrace are appreciated aspects that enhance the dining ambiance.

However, there are a few dissenters who found the dinner to be disappointing or a bit expensive. Despite this, many guests have highlighted the delicious dinners, good breakfasts and the restaurant's classy and welcoming environment. The establishment appears to excel in offering an enjoyable and tasty dining experience, complemented by a great location.

Rooms
Rosetta Hotel Perugia Tapestry Collection By Hilton offers a mix of experiences when it comes to its rooms. On the positive side, guests frequently praise the spaciousness and comfort of the rooms. Many highlight the large, charming and characterful design, which includes features such as old-world charm, a powerful shower and sometimes even a cute balcony. The rooms are often described as clean and very central, providing convenient access to Perugia’s sights.

However, some areas need improvement. There are mentions of rooms appearing poorly maintained with worn-out furniture and outdated decor. A number of reviews report issues such as dirty surroundings, drafty windows and a lack of proper air conditioning, which contribute to an overall feeling that renovations are overdue. In some cases, maintenance concerns extend to the condition of the bathrooms and fixtures, where wear and tear are evident.

While the rooms are generally comfortable and offer adequate space, many guests feel that their condition doesn't align with a four-star rating. Despite notable areas for improvement, the prime location and the historic charm of Rosetta Hotel Perugia Tapestry Collection By Hilton continue to appeal to visitors.

Beds
Rosetta Hotel Perugia Tapestry Collection By Hilton has garnered mixed reviews regarding its beds, but there are many positive aspects that travelers should consider. Guests frequently praise the comfort of the beds, highlighting the presence of comfortable king-sized, queen-sized and extra-large double beds. Several visitors have specifically noted the clean, comfortable and spotlessly clean rooms, often mentioning the quality bedding and particularly nice bed sheets. The value for money offered by the rooms is also appreciated, adding to the overall positive experience.

On the other hand, there are several concerns about the mattresses. Some guests have found the mattresses to be uncomfortable, describing issues such as feeling springs, old and worn-out conditions and mattresses that are too hard or too soft. Specific mentions of broken springs, shaky beds and beds that creak were also noted. In some cases, the dissatisfaction with mattresses has led to discomfort, such as back pain or disrupted sleep.

Despite these issues, many echo the sentiment of finding the beds generally comfortable with some guests barely noticing their partner's movements and finding the pillows satisfactory. Additionally, the hotel rooms are often described as quiet and air-conditioned, which contributes positively to the overall comfort.

In conclusion, while comfort levels appear to vary with some beds not meeting the usual standards, many travelers have still found the beds at Rosetta Hotel Perugia Tapestry Collection By Hilton comfortable and conducive to a pleasant stay.

Cleanliness
Rosetta Hotel Perugia Tapestry Collection By Hilton has garnered mixed reviews concerning its cleanliness with a noticeable contrast between the positive and negative observations from guests. Many reviewers appreciated the general cleanliness of the hotel’s public spaces, commending the clean premises and tidy surroundings. Several guests highlighted the immaculate condition of their rooms and bathrooms, noting clean linens, towels and fresh toiletries. The hotel’s effort in maintaining hygiene, especially in the context of COVID-19, was also recognized and valued.

On the other hand, numerous reviews pointed out significant areas for improvement. Reports of dust on wardrobes, under beds and on higher surfaces suggest lapses in thorough cleaning routines. Some guests encountered unpleasant surprises such as previous occupants' hair on the floor, dirty contact lenses and even moldy shower curtains. Many cited the need for enhanced room service, mentioning that rooms were not cleaned during their stay and others found the facilities worn down or outdated.

While the hotel boasts a pleasant atmosphere with clean and comfortable rooms for some, these experiences were not consistent. Issues like poor maintenance, substandard cleanliness and occasional forgotten cleaning tasks resulted in disappointment for others. Despite the evident efforts in certain areas, a more consistent and rigorous cleaning standard is necessary to meet all guests’ expectations.

Staff
Rosetta Hotel Perugia Tapestry Collection By Hilton features an impressive team dedicated to providing top-notch hospitality. Guests consistently praise the staff for their friendliness, professionalism and courtesy. The team is noted for being accommodating, helpful and always ready to meet the needs of the guests.

The reception staff stands out for their prompt and efficient responses, managing to create a welcoming and approachable environment. Management and the entire service staff are described as continuously helpful, ensuring a pleasant experience from check-in to check-out.

While most comments highlight the staff's exceptional kindness and attentiveness, there are occasional mentions of less than optimal interactions, particularly from the breakfast staff and a few isolated incidents at reception. However, these instances are outliers amidst a sea of positive feedback.

Visitors appreciate the supportive and service-oriented approach of the hotel team, noting their willingness to assist with suggestions and directions. The staff's excellent availability and commitment to resolving any issues quickly are frequently highlighted, contributing to the overall positive service journey at Rosetta Hotel Perugia Tapestry Collection By Hilton.

Overall, the staff's diligence and friendly demeanor significantly enhance the guest experience, underpinning the hotel’s reputation for great hospitality and professional service.

Wi-Fi
Rosetta Hotel Perugia Tapestry Collection By Hilton offers complimentary WiFi to its guests with several reviews noting the service as good, free and fast. Many visitors appreciated the excellent connectivity, enhancing their overall experience. However, there are mixed reports regarding WiFi performance with some guests experiencing occasional slowdowns or insufficient signal strength in certain areas. A few reviews mentioned the absence of WiFi information or instructions and some encountered issues with the WiFi not functioning properly or being completely unresponsive on their devices. Despite these concerns, the general sentiment highlights a satisfactory internet service for most travelers.

4 Star
Rosetta Hotel Perugia Tapestry Collection By Hilton, despite being labeled a four-star establishment, has received a mixed bag of feedback from its patrons. A common thread among the reviews is that the hotel does not consistently meet the expectations associated with its four-star rating. While the location and comfort are commendable and align with what one might expect from a higher-end hotel, many other aspects fall short.

Guests have praised the hotel's structure and the quality of its restaurant, indicating that the building itself is impressive and the dining experience is satisfactory. However, the rooms and services leave much to be desired. Several reviews highlight that the rooms lack the elegance and amenities typical of a four-star rating and some are still being converted.

Breakfast has also been a point of contention. While there are mentions of it being a typical four-star buffet, others find it limited with the coffee service coming from a machine rather than being freshly brewed. The selection of savory products is also noted as insufficient for a hotel of this supposed caliber.

Service quality is another area where the hotel falls short. The staff is generally noted as effective, yet overall service does not match the expectations for a four-star hotel. This misalignment extends to the quality and variety of amenities, such as the lack of pillow options and certain homely benefits that guests expect at this price point.

In summary, Rosetta Hotel Perugia Tapestry Collection By Hilton offers a comfortable stay and good dining, but the overall experience is marred by inconsistencies and a failure to meet the standards of a four-star hotel. Potential guests should temper their expectations regarding room quality and breakfast offerings.

Romantic
Rosetta Hotel Perugia Tapestry Collection By Hilton offers an inviting romantic retreat, perfect for couples seeking a serene escape. Nestled in a lovily location, the charming period building exudes an artistically decorated atmosphere. The hotel boasts lovely rooms and courtyard decorations that create a calm ambiance ideal for a quiet relax. Guests can indulge in leisurely moments, relaxing with wine and good food while soaking in the lovely views. This charming hotel truly provides a pleasant and relaxing area for a memorable stay.


No, Rosetta Hotel Perugia Tapestry Collection By Hilton doesn't have any pool.

No, a spa isn't available at Rosetta Hotel Perugia Tapestry Collection By Hilton.

Yes, Rosetta Hotel Perugia Tapestry Collection By Hilton welcomes dogs.

No, parking facilities aren't available at Rosetta Hotel Perugia Tapestry Collection By Hilton.

No, Rosetta Hotel Perugia Tapestry Collection By Hilton doesn't have a gym.

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