Arenas Hotel & Spa presents a mixed but predominantly positive experience for its guests. Highlighting the favorable aspects first, the hotel earns high marks for its very clean and comfortable rooms, which many guests find adequately spacious and conducive to a good night's sleep. The spa facilities receive widespread acclaim, particularly the well-maintained water circuit that includes a jacuzzi, Turkish bath, sauna and various pool amenities. The massages offered are also praised for their quality. The friendly and attentive staff, especially individuals like Mr. Vicente and Ms. Milagros, contribute significantly to guests' positive experiences with most visitors finding the service to be kind and courteous.
On the downside, several areas of the hotel need improvement. The breakfast, while fresh and satisfying for some, is often criticized for its limited variety, poor organization and early finishing time. Room amenities also fall short with complaints about outdated design, lack of air conditioning and missing essentials like mini-fridges and adequate closet space. Moreover, issues such as dirty bathrooms, cold showers and poor soundproofing further detract from the overall room experience.
The cleanliness of the hotel is generally praised, but there are inconsistencies, particularly in the daily cleaning services with instances of dirty pools, bathrooms and sightings of cockroaches. Regarding the pool area, although the aquatic amenities are appreciated, guests have noted issues with water temperature, cleanliness and excessive chlorine.
Finally, the beds are mostly well-reviewed for their comfort, but mixed opinions on mattress firmness and occasional issues like noticeable bed divisions suggest room for improvement.
In summary, Arenas Hotel & Spa offers a comfortable stay with excellent spa amenities and friendly staff, yet it faces challenges in breakfast quality, room maintenance and consistent cleanliness. Addressing these issues could significantly elevate the guest experience.
Delfines Hotel & Convention Center is a highly recommended 5-star hotel located in a nice and safe neighborhood in Lima, Peru. Guests appreciate the exceptional views and central location in Miraflores, making exploring easy. The breakfast is a highlight for many guests with good Mexican breakfast and excellent quality. The rooms are spacious, clean and well-maintained with fantastic views and luxurious amenities like a jacuzzi and sauna in the bathroom. The staff is described as helpful, nice, attentive and professional with excellent service from the concierge and breakfast staff. The pool facilities are amazing with a heated pool perfect for relaxation. The hotel is considered a magnificent and truly luxurious accommodation, despite some negative comments about the breakfast and outdated bathroom fixtures. Overall, Delfines Hotel & Convention Center is a wonderful choice for those seeking a comfortable and luxurious experience.
SOUMA Hotel Vignette Collection by IHG, located in Lima's Miraflores neighborhood, enjoys high acclaim for its prime location, exceptional views and access to numerous attractions. Guests benefit from its proximity to the beach, Larcomar Shopping Center and Kennedy Park, along with a vibrant nightlife, cultural attractions and outdoor activities. The hotel's surrounding area is noted for its safety and cleanliness, adding to the overall comfort. The modern, well-maintained facilities and stunning Pacific Ocean views from the rooftop terrace enhance the stay experience.
The breakfast offerings at the hotel are highly celebrated, frequently described as excellent and comprehensive with a wide variety of options, including gluten-free and local specialties. The dining experience is further enhanced by a beautiful dining area and attentive staff. Despite occasionally slow service or higher costs, the breakfast remains a remarkable feature, especially when enjoyed on the terrace.
Dinner at SOUMA Hotel Vignette Collection by IHG also leaves a lasting impression. The multiple dining options, especially the Kimo restaurant and the 27 Tapas rooftop bar, receive high praise for their excellent cuisine and ambiance. While minor criticisms about portion sizes and pricing exist, the overall dining experience remains exceptional, supported by the staff's attentive service.
Guests find the rooms spacious, clean and comfortable with modern design, tasteful furnishings and luxurious amenities. The stunning ocean views, cozy bedding and thoughtful touches like yoga mats contribute to the overall satisfaction. Despite some being smaller, the rooms maintain a welcoming and comfortable feel.
Cleanliness is a standout feature with the hotel receiving consistent praise for its immaculate condition. The cleaning service is thorough and the commitment to eco-friendly practices enhances the guest experience. Both the rooms and common areas are maintained to high standards, creating a fresh and orderly environment.
The exceptional staff are frequently highlighted for their friendliness, helpfulness and high level of service. Specific commendations for staff members reflect their dedication to enhancing guest experiences, making the service feel world-class despite minor setbacks.
The hotel's WiFi services are well-regarded for their reliability and speed, ensuring guests remain well-connected. The spa also receives high marks for its quality treatments, professional massages and serene environment, despite occasionally limited relaxation spaces and an early closing time.
The gym is another popular feature, praised for its state-of-the-art equipment, cleanliness and stunning views from the 17th floor. The rooftop pool, though small, offers superb city views and a scenic atmosphere for swimming and relaxation. The pool area transforms into a lively entertainment zone in the evenings, offering a perfect place for unwinding.
Parking facilities are well-received for their convenience, cleanliness and security with valet parking being particularly appreciated. Overall, the hotel's amenities enhance the visitor experience, making SOUMA Hotel Vignette Collection by IHG a top choice for those seeking a luxurious and comfortable stay.
Miraflores Park, A Belmond Hotel in Lima is a luxurious 5-star hotel that offers exceptional service and facilities. The staff is highly praised for their helpfulness, politeness and attentiveness to guests' needs. Many guests felt that the amenities and quality of service were of the highest standard. The hotel is cozy yet spacious with great amenities and exceptional attention to detail. The location and staff stood out for many visitors, who felt that the hotel provided an excellent experience following the traditions of Belmond. Despite being a bit expensive, the hotel is worth every penny you spend. If you are in the Lima area, Miraflores Park, A Belmond Hotel is the perfect place to stay.
The Aranwa Sacred Valley Hotel & Wellness is a luxurious and peaceful hotel located in the heart of the Sacred Valley. Guests rave about the stunning views and natural beauty surrounding the property, as well as the beautiful architecture and gardens. While some guests found the breakfast to be basic, many enjoyed the food at the hotel's restaurant and commended the attentive staff. Rooms are spacious, clean and well-appointed with comfortable beds and beautiful views. The spa is a highlight for guests with its amazing architecture and excellent services. The hotel's outdoor pool area is also highly recommended, perfect for both adults and children. Some guests noted issues with the cleanliness of the pool and the lack of outdoor seating. The staff received high praise from guests with many describing them as friendly, helpful and attentive. The hotel is a perfect place for families with a great pool and alpacas for kids to interact with. Overall, guests felt that Aranwa Sacred Valley Hotel & Wellness offered a truly five-star and luxurious experience with exceptional facilities and service.
Casa Andina Premium Miraflores is a highly recommended hotel for those looking for a comfortable and convenient stay in Lima. The hotel's prime location in the heart of Miraflores is a great landing pad for those arriving in Peru/Lima with easy access to the neighborhood's main streets, seafront, restaurants, cafes and shopping options. Guests appreciate the hotel's great price/quality and excellent customer service. The breakfast is consistently praised as delicious, varied and excellent with a wide variety of options available. The rooms are comfortable and spacious with plush beds and blackout curtains and the bathrooms are large and complete with bathtubs. The hotel is also very clean and well-maintained with friendly and helpful staff. The spa and heated pool are fantastic features of the hotel with sauna facilities available. The hotel is rated as exceptional by the majority of guests with the rooms being particularly comfortable and the staff being attentive with all expected services provided. Overall, Casa Andina Premium Miraflores is a luxurious and modern hotel that exceeds expectations and is definitely worth considering for a great stay in Lima.
Aranwa Paracas Resort & Spa enjoys a prime location, conveniently close to the bus station and offering spectacular ocean views and easy access to the beach. Guests can comfortably explore the nearby town, boardwalk and local attractions. The resort's spacious rooms, well-maintained gardens and multiple pools, including children's play areas, enhance the experience, making it a great option for family vacations.
The breakfast service is generally appreciated for its delicious and varied options, though some guests feel it could benefit from more variety and better organization. Dinner experiences receive mixed reviews with many praising the quality and taste of the food, but others citing a need for more variety and better pricing alignment with the quality. Service times and special events have also been areas of concern.
Spacious and comfortable rooms with excellent pool access and views are highlights, though some maintenance issues, particularly in bathrooms and noise concerns have been noted. Guests frequently commend the cleanliness and maintenance of the resort's facilities, including the rooms, gardens and pools. However, the beach has been criticized for its poor condition, which detracts from the overall experience.
The friendly and attentive staff, including standout members like Jorge, Jesus, Richard and German, significantly enhance the guest experience, although there are occasional reports of service issues. The spa earns high marks for its relaxing massages and tranquil ambiance, making it a standout feature of the resort, despite needing a few ambiance adjustments.
WiFi connectivity at the resort presents challenges for many guests with frequent complaints about weak and unstable connections, especially in the evenings. Conversely, the gym offers a spacious and clean environment but could benefit from additional equipment and extended hours.
The pool area is well-loved, featuring clean and beautifully maintained pools, though the unheated water is a drawback for some, especially in colder weather. Parking facilities are ample and convenient, accommodating guests arriving by car.
Overall, Aranwa Paracas Resort & Spa is highly regarded for its exceptional location, beautiful amenities and family-friendly environment, although it has areas that require improvement, particularly in beach cleanliness and WiFi reliability.
Casa Andina Premium Golf Los Incas is praised for providing a serene and tranquil retreat in a residential area of Lima, with picturesque views of a nearby golf club. Its location is ideal for those seeking relaxation and quiet nights, although it requires transportation for accessing Lima's main attractions. A standout feature of the hotel is its exceptional breakfast, offering varied and delicious dishes like eggs benedict and French toast with real maple syrup, coupled with attentive and friendly service. The dining experience extends to dinner, with diverse options including the highly recommended Pampa restaurant and Limoncello's delicious pizzas, ensuring guests have a satisfying culinary experience.
The rooms are renowned for their comfort and spaciousness, boasting modern amenities and impeccable cleanliness, with luxury touches such as a jacuzzi and complimentary bottled water enhancing guests' stay. The stunning views from the rooms, particularly those facing the golf course, contribute to the overall grandeur and tranquility experienced by visitors. Cleanliness is consistently highlighted, with high standards maintained throughout the property, ensuring guests enjoy comfortable and immaculate accommodations.
A recurrent theme in guest reviews is the exceptional service provided by the hotel staff, who are consistently described as friendly, attentive, and responsive. Their dedication to excellent service enhances the overall experience, making guests feel welcomed and cared for. While most feedback regarding staff is positive, there were rare instances where service in the restaurant was perceived as less friendly. Overall, Casa Andina Premium Golf Los Incas delivers a relaxing and memorable experience with a focus on comfort, excellent dining, and remarkable service.
La Hacienda Bahia Paracas is a highly recommended hotel that offers an ideal location for those who want a scenic and peaceful getaway. The hotel features stunning views of the beach and a tranquil environment that is perfect for relaxing. Guests appreciate the pools and various water sports activities accompanied by attentive guides. The hotel's breakfast is excellent with choices that cater to different tastes, including gluten-free options. Guests enjoy the great food experience and exceptional service during dinner with fresh and delicious Peruvian dishes on the menu. The hotel's staff is consistently courteous, attentive and goes above and beyond to ensure they exceed guests' expectations. The spacious and well-maintained rooms come with spectacular views, along with a clean and comfortable atmosphere. Although the beach is not perfect, guests can enjoy seeing flamingos and participate in various water sports activities. The hotel's pool is highly recommended by guests with comfortable facilities and an amazing view of the beach. La Hacienda Bahia Paracas is a highly recommended destination for families, couples and those who want to relax in a family-friendly environment. The hotel provides the perfect setting for a romantic retreat with a clean and cozy ambiance that makes it ideal for couples.
Hotel Paradis Suite Cusco offers a tranquil escape in a quiet residential neighborhood, just a short commute from Cusco's bustling historic center. Visitors appreciate the balance of peace and convenience, with easy access to local amenities and attractions via a brief taxi ride or a leisurely walk. The hotel's strategic location between transportation hubs suits travelers ready to explore the city and return to a serene retreat.
The rooms are a standout feature, frequently praised for their spaciousness, cleanliness, and well-equipped amenities, including whirlpool bathtubs and cozy beds. The modern furnishings and stylish design create a relaxing atmosphere that many guests find impressive. Despite occasional maintenance concerns, the high standards of cleanliness and attentive daily service receive consistent commendation.
The hotel staff enhances the overall experience with their welcoming and efficient service. Known for their friendliness and dedication, they ensure a warm, hospitable atmosphere, making guests feel genuinely valued. Their readiness to assist, coupled with their local knowledge, adds to the positive aspect of any stay.
Breakfast offerings have mixed reviews, but options like fresh fruit, yogurt, and eggs are generally appreciated. For guests on early tours, the provision of breakfast kits is a thoughtful touch. While some guests desire greater variety, the effort to accommodate diverse needs, including boxed lunches, is noted favorably.
Amenities such as the spa and pool provide guests with relaxation opportunities, albeit receiving mixed reviews. The spa is lauded for its sauna and variety of wellness options, though some facilities appear outdated and in need of maintenance. The pool is similarly appreciated for features like a whirlpool and sauna but is often criticized for its cold temperature and limited availability. Despite these challenges, the potential for relaxation remains a considerable benefit.
Wi-Fi connectivity presents an area for improvement, with many guests experiencing weak signals and slow speeds. However, the comfort of the beds, despite some finding them firm, generally contributes to a restful stay. The hotel's positioning as a budget-friendly three-star option aligns with its overall value-for-money offerings, making it a suitable choice for travelers prioritizing comfort and affordability in Cusco.
JW Marriott El Convento Cusco offers an extraordinary blend of luxury, history, and comfort, set within a beautifully restored colonial monastery in the heart of Cusco. The hotel's prime location allows guests easy access to the city's historic and cultural sites, including the bustling Plaza de Armas, making it an ideal base for exploration and leisure. Guests appreciate the hotel's seamless integration of modern comforts with the old-world charm of its setting, complementing the rich heritage of the area.
A standout feature of the hotel is its renowned breakfast buffet, which impresses with an extensive selection catering to diverse tastes and includes both local Andean flavors and international options. The dining experience continues to delight with high-quality meals in the Qespi restaurant, where Peruvian delicacies and occasional live music enhance the ambiance.
The immaculate rooms are spacious, elegantly decorated, and well-equipped, providing a comfortable and luxurious stay. Beds are particularly noted for their exceptional comfort, often described as the epitome of restful sleep. Thoughtful amenities, such as oxygen-enriched rooms, are provided to acclimate guests to Cusco's high altitude.
The hotel's commitment to cleanliness and attention to detail is evident, with guests frequently praising the spotless rooms and common areas. The attentive and friendly staff consistently earns accolades for their exceptional service, personalized touches, and ability to create a homey atmosphere.
The spa and pool area contribute to the hotel's appeal, offering a tranquil escape with top-notch facilities, including a heated swimming pool, jacuzzis, and saunas. The spa's massages receive commendations for providing extraordinary relaxation, adding to the comprehensive luxury experience.
Overall, JW Marriott El Convento Cusco stands as a paragon of a five-star establishment, delivering consistently high standards across all aspects of service and amenities. Guests leave with an eagerness to return, affirming the hotel's standing as a premier choice for luxury accommodation in Cusco, seamlessly blending elegance with the city's vibrant history.
The Westin Lima Hotel & Convention Center is a highly recommended 5-star hotel that offers exceptional experiences. Guests rave about the great, spectacular and excellent breakfast buffet with attentive staff. The rooms are comfortable, clean, spacious and offer great views with modern and spacious bathrooms. The hotel exudes elegance with excellent attention to cleanliness and hygiene. The staff is highly professional, friendly and provides excellent service with exceptional service in the Executive Club. The spa is fabulous with great massages and an excellent pool, although some guests find it a bit pricey. The indoor heated pool is a big plus with friendly and accommodating staff and COVID-19 safety measures. Overall, The Westin Lima Hotel & Convention Center is an excellent hotel that provides a luxurious experience with top-notch facilities and services that should not be missed.
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