Parmelia Hilton Perth

Perth, 14 Mill Street-31.954485,115.852768(Show on Map)

8.6

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesThu, 05 Nov - Fri, 06 Nov05 Nov - 06 Nov

Info

Summary of reviews

Summarized by AI

The Parmelia Hilton Perth receives high praise from guests for several key aspects that contribute to a highly favorable overall experience. **Location:** The hotel is celebrated for its prime location in the heart of Perth's business district, offering easy access to the Convention Centre, Murray Street, Elizabeth Quay and vibrant shopping and nightlife areas. Public transport options, including free CAT buses and trains, are readily accessible, enhancing the convenience for guests. Despite its central location, the hotel maintains a peaceful environment, making it an ideal choice for both business and leisure travelers. **Breakfast:** Guests rave about the breakfast buffet, often describing it with terms like incredible, amazing and fantastic. The variety and quality of the food, including fresh and well-presented dishes, are highly appreciated. The friendly and attentive staff further elevate the breakfast experience, making it a memorable part of the stay. **Rooms:** The hotel's rooms are frequently highlighted for their cleanliness, spaciousness and modern décor. Many guests appreciate the fresh feel from recent renovations and the thoughtful touches in the room's design. Cleanliness is a standout feature with numerous remarks about the spotless condition of both rooms and public areas. **Cleanliness:** Across the board, guests commend the high standards of hygiene maintained throughout the hotel. Housekeeping is thorough, ensuring rooms and facilities are kept in immaculate condition, which significantly enhances the guest experience. **Staff:** The Parmelia Hilton Perth staff are well-regarded for their friendly and accommodating nature. Multiple reviews highlight their exceptional customer service, professionalism and the ability to go above and beyond to ensure a comfortable and enjoyable stay. **Gym and Pool:** The hotel's gym receives positive remarks for its 24-hour access, good equipment and well-maintained condition. The pool is generally praised for being clean and inviting, although some guests suggest more loungers and shaded areas would improve the experience. **Family-Friendly:** Families find the Parmelia Hilton Perth to be particularly accommodating with child-friendly facilities and activities that cater to their needs. The attentive and engaging staff help make the stay enjoyable for both children and parents. While there are a few areas noted for potential improvement, such as the variety in the dinner menu, WiFi reliability and parking costs, the overall consensus is that the Parmelia Hilton Perth excels in offering a comfortable, convenient and welcoming environment. The high-quality service, excellent location and attention to detail in maintaining cleanliness and guest satisfaction make it a preferred choice for visitors to Perth.

Categories

Luxury

AI-generatedFollowing a significant renovation, this hotel offers five-star luxury with elegantly appointed guest rooms and an exclusive Executive Lounge. Facilities include a heated outdoor swimming pool and a fully equipped 24-hour fitness center, complemented by diverse dining venues.

Golf

AI-generatedThe Parmelia Hilton Perth offers a golf course on-site. It is located close to the city center and provides easy access to various attractions. The hotel also offers a fitness center, pool, and other amenities for a comfortable stay.

Romantic

AI-generatedParmelia Hilton Perth offers a classic and elegant experience with its luxurious rooms and central location. Its refined ambiance and attentive service contribute to a romantic and sophisticated stay.

Nightlife

AI-generatedLocated in the city center, Parmelia Hilton Perth provides easy access to a variety of nightlife options. Its central location makes it a convenient base for exploring Perth's entertainment venues.

Pool

AI-generatedParmelia Hilton Perth has a rooftop pool with skyline views.

Heated Pool

Outdoor Pool

Business

AI-generatedParmelia Hilton Perth is a well-known business hotel offering a range of amenities and services tailored to corporate travelers. The hotel features multiple meeting rooms, a business center, and high-speed internet access. Guests can also enjoy convenient access to the city's business district and nearby attractions.

Parking

AI-generatedThis hotel offers on-site parking. Parmelia Hilton is known for its convenient parking and central location, making it a great choice for visitors to Perth.

Gym

AI-generatedFeatures a fully equipped fitness centre. Includes a heated outdoor pool. Offers a range of equipment for a comprehensive workout.

Outdoor Pool

AI-generatedParmelia Hilton Perth features a heated outdoor swimming pool located on the second floor. The pool is open daily from early morning until late evening, and guests can access facilities using a digital key.

Family

Free Wi-Fi

Honeymoon

Accessible

Heated Pool

Check-in - Check-out

Check In:

15:00

Check Out:

12:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities

Bar

24-hour front desk

Tennis court (additional charge, off-site)

Fitness centre

Golf course (within 3 km) (additional charge)

Terrace

Non-smoking rooms

Fishing (additional charge, off-site)

Business centre (additional charge)

Babysitting/child services (additional charge)

Laundry

Dry cleaning

Facilities for disabled guests

Family rooms

Breakfast in the room

Ironing service (additional charge)

Internet services

Lift

Express check-in/check-out

Safety deposit box

Valet parking

Canoeing (additional charge, off-site)

Hiking (off-site)

Car hire

Bowling (additional charge, off-site)

Tour desk

Heating

Fax/photocopying (additional charge)

Diving (additional charge, off-site)

Horse riding (additional charge, off-site)

Snorkelling (additional charge, off-site)

Luggage storage

WiFi

Allergy-free room

Outdoor pool

Free WiFi

Non-smoking throughout

Air conditioning

Sun terrace

Outdoor pool (all year)

Concierge service

Special diet menus (on request)

Trouser press (additional charge)

Daily housekeeping

Parking on site

Private parking

Kids' meals (additional charge)

Kid-friendly buffet

Parking garage

Accessible parking

Wheelchair accessible

Toilet with grab rails

Raised toilet

Lower bathroom sink

Heated pool

Wine/champagne (additional charge)

Fruits (additional charge)

Visual aids: Braille

Coffee house on site

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Fitness

Stand-up comedy (additional charge, off-site)

Movie nights (additional charge, off-site)

Walking tours (additional charge)

Themed dinner nights (additional charge)

Happy hour (additional charge)

Tour or class about local culture (additional charge)

Cooking class (additional charge, off-site)

Live music/performance (additional charge, off-site)

Live sport events (broadcast)

Bingo (additional charge, off-site)

24-hour security

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Mobile app for room service

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Twin RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit has 2 beds.

Deluxe King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Executive King Suite80+ sq. m. Extra large room | Separate living + Dining area, 2 TVs | Sleeps up to 3 | Walk-in robe | Work station | Executive lounge access Make yourself at home in one of our largest rooms, the King Executive Suite. A picture of charm and comfort, the King Executive Suite features a separate living and dining area for apartment style living. Rooms include exclusive access to the Executive Lounge where you can enjoy continental breakfast, all-day refreshments, and evening canapés and beverages. Drawing inspiration from the hotel’s original style, the King Executive Suite features a Hilton Serenity King Bed with hypoallergenic bedding and two 55-inch smart TVs. Guests enjoy added comforts, including a pod coffee machine, minibar on demand, tea facilities, in-room safe, WiFi, and direct-to-room technology. From 80 sq. m. / 860 sq. ft.

Premier King SuiteLevel 10 city views | Separate living room | Dining area | powder room | walk-in robe | large ensuite | soaking tub + rainfall shower | executive lounge access Unwind in our most luxurious suite, situated on the 10th floor with city views. The King Premier Suite is ideal for entertaining and extended stays, boasting a separate living area, its own dining area, a walk-in wardrobe, and a deluxe ensuite fit with a soaking tub and rainfall shower. Perfect for business or leisure, gain exclusive access to the Executive Lounge which includes continental breakfast, all-day refreshments, and evening canapés and beverages. Complete with an additional powder room, additional features include two 55-inch smart TVs, an espresso machine, complimentary minibar on arrival, tea and coffee-making facilities, in-room safe, WiFi & direct to room technology. From 90 sq. m / 969 sq. ft.

King Guest RoomKing Bed | Work Station | Sleeps 2 Designed for rest and comfort, King Guest rooms feature a modern design with a King size Hilton Serenity bed and hypoallergenic bedding. Best for couples or solo travel, the room is complete with a work station, 55-inch smart TV, and a contemporary bathroom. Enjoy added comforts including minibar on demand, tea and coffee-making facilities, in-room safe, WiFi, and direct-to-room technology. From 24 sq. m./ 255 sq. ft.

Executive King Room33-44 sq. m.+ large room | Sitting area with sofa chairs | Sleeps up to 3 | Work station | Executive lounge access Our spacious King Executive Room draws inspiration from the hotel’s original look, complete with its own sitting area, sofa chairs and work station. Rooms include exclusive access to the Executive Lounge where you can enjoy continental breakfast, all-day refreshments, and evening canapés and beverages. The room draws inspiration from the hotel’s original charm and features a Hilton Serenity King Bed and 55-inch smart TV. Guests enjoy added comforts including a pod coffee machine, minibar on demand, tea facilities, in-room safe, WiFi, and direct-to-room technology. From 33 sq. m. / 355 sq. ft

Junior SuiteThis suite is air-conditioned and features a seating area with a TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit offers 1 bed.

Family Connecting RoomsThe family room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV. The unit offers 2 beds.

Guest Reviews

8.6

Very Good

Review Summaries

Summarized by AI

Location

Nestled in the heart of Perth's bustling business district, the Parmelia Hilton Perth stands out for its remarkable location. Guests frequently praise its proximity, describing it as incredibly central and within walking distance to numerous attractions. Whether attending an event at the nearby Convention Centre, enjoying a concert or simply exploring the city, the hotel's location proves to be highly convenient. It offers easy access to key destinations like Murray Street, Elizabeth Quay and vibrant shopping areas. Public transport options, including the free CAT buses and trains, are conveniently accessible, making it effortless to navigate the city. The nearby nightlife, restaurants and bars further enhance the appeal of its location, making it ideal for those looking to experience Perth's dynamic urban environment. Despite being centrally situated, the hotel remains surprisingly quiet, allowing for a restful stay. Guests also appreciate the hotel's clean and comfortable rooms, friendly staff and quality amenities, including an inviting pool and excellent dining options such as Samuel's On Mill. The Parmelia Hilton Perth seamlessly blends convenience with comfort, making it a favorite choice for both business and leisure travelers looking to explore the vibrant city of Perth.

Breakfast

The breakfast experience at Parmelia Hilton Perth has garnered overwhelmingly positive feedback from guests. Words like incredible, amazing, fantastic and excellent frequently appear in the reviews, indicating a high level of satisfaction. The breakfast buffet is particularly praised for its variety and comprehensive selection, catering to diverse tastes with both hot and cold options. Dishes are described as fresh, well-presented and delicious with highlights such as the ability to squeeze your own juice and creamy scrambled eggs. Guests consistently mention the high quality and deliciousness of the food, noting the nutritious and freshly made options. The buffet setup receives accolades for being well-catered and abundant with many considering it a highlight of their stay. The friendly and attentive staff enhance the experience, contributing to the overall enjoyable atmosphere. While the majority of reviews are positive, there are occasional mentions of areas for improvement, such as certain items running out or not being as warm as expected. Nevertheless, the breakfast's value for money and delightful selection make it a memorable part of the guest experience at the Parmelia Hilton Perth.

Dinner

Dining experiences at Parmelia Hilton Perth appear to offer a mix of delightful moments and occasional drawbacks. The hotel's in-house restaurant, Samuels, receives praise for its exceptional cuisine, frequently described as awesome, delicious and very good. Several guests highlight the beautiful surroundings and inviting atmosphere of the restaurant, along with commendable service from the staff, which enhances the dining experience. Guests often enjoyed their meals, noting the restaurant as a lovely spot for dinner and finding the food to be of high quality and cooked to perfection. However, some aspects could use improvement. The dinner menu, while tasty, is noted to be somewhat limited with a few guests suggesting that it could benefit from more variety. Additionally, the food and drink prices are often considered on the high side. Guests have mentioned occasional slow service for drinks at the bar and in a few instances, dinner did not meet expectations in terms of specifics requested. Room service experiences varied significantly; some found the food delicious and appreciated the convenience. Yet, others were disappointed with the quality, particularly the pizza and noted that room service is not available around the clock. Overall, while the restaurant at Parmelia Hilton Perth garners strong reviews for its excellent food and atmosphere, there are areas that could be enhanced to make dining even more enjoyable and accessible for guests.

Rooms

The rooms at Parmelia Hilton Perth receive high marks from guests for their cleanliness and comfort. Visitors frequently highlight the spaciousness of the rooms, noting that they are often very large and well-appointed. The décor is modern, featuring beautiful and functional layouts with some suites offering unique lighting and historic details. Guests appreciate that the rooms are not only cosy but also outfitted with quality appliances and thoughtful touches. The cleanliness of the rooms stands out as a recurring theme with many describing them as spotlessly clean and tidy throughout their stay. The recent renovations have added a fresh feel to the space, making it both modern and comfortable. Despite some minor issues such as occasional noise and small room sizes, the majority of guests find the accommodations to be exceptional and exactly as expected. Overall, Parmelia Hilton Perth excels in providing well-maintained, clean and spacious rooms that ensure a comfortable stay, contributing to a positive guest experience.

Beds

At the Parmelia Hilton Perth, the beds appear to be a strong point of the guest experience. Most guests highlight the extreme comfort of the beds, noting adjectives such as comfortable, comfy, super comfortable and beyond comfy. King-sized beds are frequently mentioned and many find them both big and very supportive, contributing to restful sleep. Beyond the beds themselves, guests also appreciate the comfort and quality of the pillows and linens. While some reviewers found the pillows to be less soft than desired or even hard, most guests seem satisfied with their overall bed experience. A few noted the absence of a duvet in summer and mentioned using a blanket instead, which was less than ideal for some. Despite some discrepancies in preferences for mattress firmness—with occasional mentions of the mattress being too hard or uncomfortable—the consensus leans towards a generally positive sleeping experience. The beds allow for restful nights and are often complimented for being remarkably clean and suited for a good night’s sleep. In summary, the majority of guests seem to find the bedding at Parmelia Hilton Perth highly comfortable and a significant contributor to their overall satisfaction with the hotel.

Cleanliness

Parmelia Hilton Perth has received numerous positive remarks about its cleanliness from guests. The hotel maintains a consistently high standard of hygiene, seen in its spotless rooms, clean and comfortable spaces and well-maintained facilities. Guests have highlighted the meticulous efforts of the housekeeping staff, ensuring that rooms are always cleaned to a high standard and kept tidy throughout their stay. The public areas and specific amenities like bathrooms and kitchens also reflect this high level of care, described as very clean and well-kept. Additionally, the overall environment of the hotel is labeled as clean, modern and welcoming, which enhances the comfort of the guests. Despite a few isolated complaints about specific cleanliness issues, the general consensus reflects that Parmelia Hilton Perth offers an exceptionally clean and inviting atmosphere for its visitors.

Staff

The staff at Parmelia Hilton Perth consistently receive high praise from guests, highlighting their warm and accommodating nature. Across various reviews, words like friendly, helpful, polite and efficient are repeatedly used to describe the team members. Guests noted that many staff went above and beyond to ensure a comfortable stay, demonstrating exceptional levels of customer service and professionalism. Interactions with the hotel staff were frequently described as pleasant and welcoming, contributing to an overall positive atmosphere. Specific mentions included fantastic service from the front desk, attentive and accommodating check-in personnel and notably kind doormen and concierge staff. Additionally, restaurant and bar staff were commended for their perfect and accommodating service, further enhancing the dining experience. The staff’s ability to make special occasions memorable, such as birthdays, showcases their attention to detail and commitment to guest satisfaction. The efficient handling of requests and services, including early check-ins and tailored support, reflects the high standard of service at this hotel. Guests continually expressed their gratitude for the staff's superb hospitality, underscoring the team’s unwavering dedication to making each guest's stay enjoyable. Overall, the reviews paint a picture of a hotel staffed by a professional, friendly and attentive team, ensuring a seamless and enjoyable experience for visitors at Parmelia Hilton Perth.

Wi-Fi

Visitors to the Parmelia Hilton Perth have mixed feelings about the hotel's WiFi services. On the positive side, guests have noted that the WiFi can be fast and stable with some praising its availability throughout the hotel and labeling it as complimentary. However, there are several areas for improvement that have been highlighted. Numerous reviews point out that the WiFi is often unreliable with issues including slow speeds, spotty connectivity and frequent dropouts. Some guests also mentioned that registering for the Hilton Honors Club is necessary to access the WiFi. There have been instances where the internet was so poor that it impinged on guests' ability to perform tasks such as conference calls. Additional feedback mentioned that the WiFi and TV/movie packages often incurred an extra charge, which was seen as an inconvenience. Overall, while the hotel offers WiFi, many guests feel that it requires significant improvements to meet their expectations for seamless connectivity.

Gym

The gym at Parmelia Hilton Perth receives high praise for its facilities and convenience. Guests appreciate the 24-hour access, making it easy to fit a workout into any schedule. The gym is described as great, well-maintained and equipped with good, useful equipment. Many visitors found the gym to be pleasant, efficient and impressive. Additionally, the gym's proximity to a heated pool enhances the overall fitness experience with the pool area consistently mentioned as neat, useful and clean. Some guests also note that the gym and pool areas are comfortable and provide a relaxing environment. However, one note of concern was raised about noise from weights being dropped in the gym, which could be heard in some rooms. Despite this, the helpful and friendly hotel staff add to the positive atmosphere, ensuring a pleasant stay.

Pool

The swimming pool at Parmelia Hilton Perth receives a mix of both glowing and moderate reviews from guests. Many praise the pool for being warm, well-maintained and a highlight of their stay, often describing it as excellent, lovely and inviting. The pool area is also frequently noted for its cleanliness and comfort, making it a pleasant spot to unwind and cool off. Guests appreciated the heated feature of the pool, although some remarked that it could be inconsistent with maintaining a warm temperature. The pool’s outdoor setting is well-received with some reviewers mentioning it as great for laps and generally being fantastic. The surrounding lounge areas are considered comfortable and neat, but suggestions for more loungers and shaded areas are common, as the pool can become crowded at times. Additionally, while some guests found the late opening hours convenient, a few mentioned that the aesthetic of the pool area could use an update. Overall, the pool area at Parmelia Hilton Perth is loved for its neat and tidy appearance, warm temperatures and ability to provide a relaxing experience, though enhancements in seating and shading might further improve guest satisfaction.

Parking

At Parmelia Hilton Perth, the parking situation receives mixed reviews. On the positive side, the valet service is frequently praised for being convenient, quick and polite. Many guests found the valet parking to be efficient and worth the cost with some reviews even noting that valet parking was included in their stay. The hotel's parking staff also garnered compliments for their helpfulness. However, there are several concerns that potential visitors should consider. The cost of parking, particularly valet parking, is a common point of contention with many guests feeling it was too expensive, especially when compared to nearby alternatives such as the convention center. Additionally, the availability of parking spaces is limited, causing some frustration among guests who were occasionally forced to park elsewhere. This was especially problematic for those with larger vehicles, which sometimes could not be accommodated in the valet service. Overall, while the valet service is efficient and well-regarded, the high costs and limited parking spaces may detract from the overall convenience. Guests might need to weigh these factors and possibly consider alternative parking options in the vicinity to suit their needs.

Family

Parmelia Hilton Perth stands out as an ideal destination for family stays, offering a range of amenities and activities that cater specifically to children and family needs. Guests frequently highlight the hotel's child-friendly atmosphere and suitable facilities for families, including options for larger groups like families of five. The staff is particularly noted for their friendliness and ability to engage with kids, making them feel special and well-cared for. The hotel goes the extra mile during special occasions, such as Easter, providing additional touches that kids absolutely love. Families appreciate the pool, although some mention it can get a bit noisy. The rooms, while on the smaller side, are modern and clean, ensuring a comfortable stay. Valet parking is available, but for those looking to save on costs, a public carpark is conveniently located just a short walk from the hotel. Overall, Parmelia Hilton Perth effectively accommodates small requests, ensuring a stress-free stay for parents and a fun-filled experience for children. The family-friendly ambiance, helpful staff and satisfactory cleanliness make it a top choice for those traveling with kids.

Business

Located in the heart of the business district, Parmelia Hilton Perth is perfectly situated near the conference and convention centers, making it an ideal spot for business events. The hotel's prime location ensures that guests have convenient access to the city's business activities and functions, making it suitable for business travelers with a packed schedule. The establishment shines in providing efficient and functional services targeted at business needs. The breakfast offerings are designed for quick in and out, catering well to those on tight schedules. For those hosting or attending meetings, the hotel's conference meeting room services come highly recommended, meeting business expectations superbly. Parmelia Hilton Perth also serves as an excellent venue for meeting clients. The combination of friendly staff and a great restaurant ensures that all business stays are not just productive but also enjoyable. With a strong focus on business traveler requirements, Parmelia Hilton Perth stands out as a top choice for business trips in the city.

FAQ

Yes, Parmelia Hilton Perth has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Parmelia Hilton Perth.

No, Parmelia Hilton Perth doesn't allow dogs.

Yes, parking facilities are available at Parmelia Hilton Perth.

Yes, Parmelia Hilton Perth has a gym.

Location

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