InterContinental Perth City Centre by IHG

Perth -31.95287200, 115.85488600 , 815 Hay Street (Show on Map)
8.6
Very Good


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Summary of reviewsThe InterContinental Perth City Centre by IHG, receives high praise from guests for its central location, luxurious rooms and exceptional service. Positioned in the heart of Perth, the hotel offers easy access to shops, restaurants, entertainment options and attractions such as His Majesty’s Theatre and Hay Street Mall, making it an ideal base for exploring the city.

Guests highlight the hotel's beautiful interior design, spacious and clean rooms and stunning city views. The modern, stylish decor and high-quality facilities contribute to a restful and comfortable stay. The beds are particularly noteworthy for their comfort, ensuring a good night’s sleep.

The service provided by the friendly and helpful staff is frequently commended with many guests mentioning the personal touch and attentiveness that enhance their experience. The hotel staff's professionalism and efficiency stand out, making visitors feel very welcome and well taken care of.

In terms of dining, the hotel excels with positive remarks about its restaurants, particularly Ascua, known for its exceptional food and service. Guests appreciate the variety of dining options within the hotel, including a praised Spanish tapas bar. However, room service receives mixed reviews due to occasional issues with food temperature upon arrival.

The breakfast experience is generally positive with guests appreciating the delicious and varied selection, including plenty of healthy options. There are some criticisms about limited variety, occasional issues with food temperature and the high cost of breakfast when not included in the room rate.

Cleanliness at the hotel is impeccable with numerous guests describing the rooms and common areas as immaculately clean and well-maintained. Despite minor issues with the size of some rooms and bathrooms, the overall feedback highlights the comfort, modern amenities and quiet environment.

Family accommodations receive mixed feedback. While the dining experiences are enjoyed and the staff are attentive towards children, the smaller room sizes can make it less ideal for families, especially those with extensive luggage. Additionally, some logistical issues with breakfast policies for families were noted.

Parking is deemed convenient yet pricey with secure and reliable valet services available. However, some guests found navigating the local parking facilities a bit complicated, particularly for those unfamiliar with the area.

In summary, the InterContinental Perth City Centre is highly regarded for its superb location, luxurious and clean rooms, outstanding service and excellent dining options, making it a preferred choice for travelers seeking comfort and convenience in Perth.
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Categories
Luxury Hotel
Situated in the heart of the CBD, this hotel offers a high standard of hospitality with elegant rooms and suites, an exclusive Club InterContinental lounge providing panoramic city views, and a selection of acclaimed dining venues. The design incorporates locally commissioned art.

Hotel Taking Steps Towards Sustainability
This hotel is included in a list of hotels that are taking steps towards sustainability.

Family Friendly Hotel
Offers a Planet Trekkers Activity Zone with technology, toys and games for children. Kids under 12 eat free with the Easter Family Getaway package.

Romantic Hotel
Located in Perth City Centre, InterContinental Perth offers luxurious accommodations and exceptional service, providing a sophisticated and romantic experience. Its central location and high-end amenities make it a top choice for couples.

Business Hotel
InterContinental Perth City Centre offers premium accommodations and services suitable for discerning business travelers. The hotel features well-equipped meeting rooms, a business center, and high-speed internet access. Guests can also enjoy the hotel's central location and proximity to corporate offices and government buildings.

Hotel with Parking
The hotel provides parking facilities. InterContinental Perth offers secure parking options in the city center, providing convenience and peace of mind for guests.

Accessible Hotel
This hotel is listed among properties in Perth that offer disabled facilities, providing accommodations designed to be accessible to guests with mobility needs.

Hotel with Gym
The InterContinental Perth City Centre features a 24-hour fitness center. The hotel's central location and premium amenities make it a great choice for fitness enthusiasts.

5-Star Hotel
InterContinental Perth City Centre offers luxurious accommodations and a prime location. It is known for its high standards of service and elegant design, providing a sophisticated and comfortable experience.

Hotel for Honeymoon

Room Types
Premium Corner King Room Room description: Small room suitable for short stays for guests travelling alone, available on floors 2 to 15. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 14 Room size: 32 sqm Maximum Occupancy: 2 adults

Classic King Room with City View Room description: Situated on level 5 and above, views of Hay or King Street. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 60 Room size: 27 sqm Maximum Occupancy: 2 adults

Cosy King Room This room situated on levels 2 to 13 Includes modern bathroom with luxury amenities, rain shower, Nespresso machine. Number of this type: 12 Room size: 23 sqm Maximum Occupancy: 2 adults"

Club King Room This double room has a executive lounge access.

Classic Double Room with Two Double Beds and City View Room description: Situated on level 5 and above, views of Hay or King Street. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 23 Room size: 27 sqm Maximum Occupancy: 3 adults + 1 child or 2 adults + 2 children (children 12 under)

Classic Room Room description: Situated on levels 2 to 4, ideal for business travellers. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 41 Room size: 27 sqm Maximum Occupancy: 2 adults

Classic Double Room with Two Double Beds Room description: Situated on levels 2 to 4, ideal for business travellers. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 8 Room size: 27 sqm Maximum Occupancy: 3 adults + 1 child or 2 adults + 2 children (children 12 under)

King Premium Corner City View Room Room description: Larger room at 32 sqm, one large window with views of King or Hay Street. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 30 Room size: 32 sqm Maximum Occupancy: 2 adults

Classic King Room Room description: Situated on levels 2 to 4, ideal for business travellers. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 33 Room size: 27 sqm Maximum Occupancy: 2 adults

Premium King Room with City View - Accessible Room description: Larger room with additional features to assist disability. Includes modern bathroom with luxury amenities, rain shower and Nespresso machine. Number of this type: 4 Room size: 32 sqm Maximum Occupancy: 2 adults

Classic King Room with Club Access Room description: Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 6 Room size: 27 sqm Maximum Occupancy: 2 adults

Classic Twin Room with Lounge Access Room description: Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 2 Room size: 27 sqm Maximum Occupancy: 3 adults + 1 child or 2 adults + children (children 12 under)

Twin City View with Lounge Access Room description: Room with views of King or Hay Street. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 9 Room size: 27 sqm Maximum Occupancy: 3 adults + 1 child or 2 adults + children (children 12 under)

Junior Suite with Club Lounge Access Room description: Larger Suite, separate sitting room, bath tub, four large windows. Includes modern bathroom with luxury amenities, rain shower, Nespresso machine and chaise lounge by window. Number of this type: 2 Room size: 48 sqm Maximum Occupancy: 2 adults

Junior King Suite with Cityscape View - Club Lounge Access The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Situated in the heart of Perth, the InterContinental Perth City Centre is perfectly positioned for both convenience and comfort. Guests rave about its prime, central location that offers easy access to a plethora of shops, restaurants and entertainment options such as His Majesty’s Theatre. The excellent location is frequently highlighted, making it an ideal base for exploring the city, whether you’re indulging in a shopping spree at Hay Street Mall or commuting to nearby areas.

The hotel is praised for its beautiful interior design and luxurious rooms, which offer stunning views and high-quality facilities. Many reviews mention the spaciousness and cleanliness of the rooms, adding to the overall comfort of the stay. The beds are described as very comfortable, ensuring a restful night's sleep after a day out in the city.

Guests also appreciate the excellent service provided by the friendly and helpful staff, which enhances the overall experience. The delicious food served at the hotel adds to its charm, making it not just a place to stay, but a delightful culinary destination as well.

In summary, the InterContinental Perth City Centre stands out for its superb, central location, beautiful and clean rooms and exceptional service, all contributing to a delightful stay in Perth.

Breakfast
The breakfast experience at the InterContinental Perth City Centre by IHG, garnered generally favorable feedback, particularly highlighting the service staff's exceptional five-star quality. Many guests complimented the delicious and varied selection, emphasizing plenty of healthy options and knowledgeable chefs.

However, some guests noted areas for improvement. Issues raised included the limited variety in the breakfast buffet with some food items not being warm enough or replenished adequately. Specific mentions of a small bread selection and a lack of cereals and porridge were points of dissatisfaction. The breakfast buffet, though often praised for its taste and selection, was occasionally described as repetitive and not always meeting expectations.

The cost of breakfast was another recurring theme with multiple reviewers deeming it expensive, especially when not included in the room rate. Despite these criticisms, many visitors found the overall experience to be better than expected, lauding the quality and richness of the offerings, making the breakfast one of the standout features for those staying at the hotel.

Dinner
The dinner experience at the InterContinental Perth City Centre by IHG, receives high praise from guests. Ascua, the hotel's primary dining establishment, is frequently highlighted for its exceptional quality and attentive service. The food at the restaurant consistently rates as excellent with the Spanish Tapas bar also garnering positive remarks for its delicious offerings and lovely ambiance. The variety of restaurant options within the hotel is appreciated, despite the restaurant on the ground floor closing at 10:00 PM and being closed on Monday and Tuesday. While the hotel’s facilities, including the tapas bar, enhance the dining experience, room service receives mixed reviews, noted for good but sometimes cold food upon arrival. Overall, dining at the hotel is considered a significant positive aspect of staying at the InterContinental Perth City Centre.

Rooms
The rooms at InterContinental Perth City Centre by IHG, generally impress with their cleanliness, modern design and comfortable beds. Guests frequently highlight the stylish decor and thoughtfully planned spaces, even when the rooms are small. Many reviewers appreciate the beautiful city views, luxurious atmosphere and well-appointed amenities. The staff's welcoming attitude and helpful service further enhance the experience.

However, some guests note that the room sizes can be smaller than expected, especially given the price point with occasional mentions of compact layouts and limited views. Despite this, the overall feedback emphasizes the rooms' comfort, cleanliness and modern conveniences. The bathrooms are noted to be slightly squishy by some, but the majority of guests find the rooms to be a chic and pleasant retreat in a central and desirable location.

Beds
Guests at the InterContinental Perth City Centre consistently rave about the exceptional comfort of the beds. Many describe the mattresses as unmatched in comfort, often referring to their stay as one of the best sleeps they've had in a long time. The spaciousness and high comfort level of the beds are frequently mentioned, ensuring a restful night's sleep. The pillows also receive high praise, contributing to the overall excellent sleep experience.

Although there is one mention of discomfort, the overwhelming majority of reviews highlight the superior comfort and quality of the bedding. Additionally, the well-regulated heating and cooling system in the rooms enhances the comfort level, making the beds even more inviting.

This high standard of bedding, combined with the hotel's great location and classy, well-appointed rooms makes it a standout choice for visitors prioritizing comfort during their stay.

Cleanliness
InterContinental Perth City Centre by IHG, boasts an impressively high standard of cleanliness that numerous guests have praised. Visitors frequently describe the rooms and overall hotel as very clean, spotlessly clean, immaculate and neatly presented. The rooms not only stand out for their cleanliness but also for their modern and beautiful fit-outs, making the stay visually pleasing as well as comfortable. Guests also note the rooms are quiet, contributing to a restful experience.

The staff's impeccable service and friendly demeanor further enhance the stay with multiple reviewers highlighting the helpfulness and attentiveness of the hotel team. Additionally, the hotel’s central location makes it convenient for exploring the city, a point mentioned alongside remarks about the cleanliness.

While the lounge’s cleanliness occasionally fell short and some guests found the bathrooms and rooms too small, these minor issues did not detract significantly from the overall highly positive experience reported by most guests. In summary, InterContinental Perth City Centre is highly regarded for its cleanliness, modern amenities and exceptional staff service, making it a comfortable and convenient choice for visitors.

Staff
At the InterContinental Perth City Centre by IHG, guests frequently commend the exceptional quality of the staff. The team is consistently characterized by their friendliness, helpfulness and professionalism. Many reviews highlight the incredible service, noting how staff members go out of their way to ensure an enjoyable stay. The personal touch of addressing guests by name by the second day shows the dedication to creating a welcoming environment.

The staff's efficiency and attentiveness stand out, contributing to the overall positive experience. Guests mention the thoughtful nature of the service provided with numerous instances of staff organizing additional requests such as arranging taxis and carrying luggage to rooms. The concierge, in particular, receives praise for their welcoming demeanor.

The hotel staff is described as open, genuine and consistently ready to assist, making visitors feel very welcome. The professional yet friendly manner of the team members, paired with their attentiveness and caring attitude, is a recurring theme in the reviews. These commendations from guests underline the hotel's commitment to high standards of customer service, making it a preferred choice for travelers seeking both comfort and hospitality.

Parking
Parking at the InterContinental Perth City Centre by IHG, presents a blend of convenience and challenges. Guests appreciate the helpful and friendly staff and many find valet parking a reliable option despite its higher cost of $70 per night. The general sentiment acknowledges that parking is somewhat pricey, but offers peace of mind in terms of security.

Some guests found parking complicated, especially for those unfamiliar with the area. The suggested Wilson Parking, although convenient, has its own drawbacks such as difficulty fitting larger vehicles and validating tickets. Additionally, the absence of a hotel garage means that the nearest parking options can be a bit of a walk and rather expensive.

Overall, while parking at the hotel is secure and assisted by great staff, it can be tricky and expensive with guests often resorting to local parking facilities or valet services for peace of mind.

Family
InterContinental Perth City Centre by IHG offers some enjoyable aspects for families, particularly when it comes to dining experiences. High tea and pre-dinner tapas receive positive remarks as enjoyable activities for families, creating a pleasant atmosphere for both adults and children. The staff are consistently praised for their friendliness, attentiveness and care towards children, which enhances the overall family experience at the hotel.

However, the hotel seems to fall short in a few key areas when it comes to accommodating families. Reviewers noted that rooms are quite small, especially for families with luggage, making it less comfortable for a family stay. Additionally, some logistical issues regarding the breakfast policy were mentioned, such as breakfast being included for only two people despite a reservation for a family of three.

Overall, while the hotel staff go above and beyond to ensure a pleasant stay and the dining options are family-friendly, the lack of spacious rooms and some minor inconveniences with breakfast might pose challenges for families looking for a comfortable stay.


No, InterContinental Perth City Centre by IHG doesn't have any pool.

No, a spa isn't available at InterContinental Perth City Centre by IHG.

No, InterContinental Perth City Centre by IHG doesn't allow dogs.

Yes, parking facilities are available at InterContinental Perth City Centre by IHG.

Yes, InterContinental Perth City Centre by IHG has a gym.

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