The Ramada by Wyndham Des Moines Tropics Resort & Conference Center enjoys a strategic location that is praised for its accessibility and proximity to local attractions, dining options, and shopping venues. This makes it a popular choice for families and travelers alike. The hotel's family-friendly environment, featuring an indoor water park, is a standout attraction, particularly for those traveling with children. The water park, with its clean facilities and enjoyable water activities including a pirate ship water play area and fast waterslides, offers endless entertainment for young guests, making it an appealing stop for family road trips.
Guest reviews indicate that the hotel rooms are generally spacious and comfortable, with clean bedding and well-maintained bathrooms, which are appreciated by visitors. However, consistency in the upkeep of rooms remains an issue, with some reports of outdated decor and isolated cleanliness concerns. Despite these, the hotel's overall location and value for families on a budget are often cited positively.
The staff at the hotel receives mixed reviews, with many guests appreciating their friendliness, helpfulness, and humor, notably in the restaurant and bar settings. Although there are mentions of occasional rudeness at the front desk, the staff generally contributes to a welcoming and pleasant atmosphere.
While breakfast offerings have received varied feedback, those satisfied with a continental style find the complimentary options convenient, despite some reports of limited variety and less-than-ideal presentation. For travelers seeking convenience and family-oriented fun, the Ramada by Wyndham Des Moines Tropics Resort & Conference Center offers a memorable experience with a few areas that could benefit from improvements.