5-Star HotelThis hotel is known for its great service, high-end amenities, and convenient locations. The hotel is rated highly by their guests for the excellent service and comfort they provide.
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Summary of reviews related to the '5 Star' categoryHotel Vittoria, touted as a five-star establishment, has received mixed reviews regarding its status and services. Guests appreciate the prime location and the beautiful, antique charm of the hotel, particularly noting the marble interior and ground floor terrace. The breakfast is often praised for its variety and cleanliness. Yet, the level of service and quality of facilities fall short of what is expected from a five-star hotel.
Critical feedback highlights several areas where the hotel does not meet five-star standards, such as outdated furnishings, poor maintenance and rooms that require renovation. Some guests described the general upkeep as lacking and noted specific issues like shower boxes that don’t close properly. Additionally, the breakfast service, despite its variety, has been criticized for not meeting the high standards typically associated with five-star hotels with some mentioning the presentation and quality of items like the salad.
Overall, while the hotel has retained certain luxurious elements that define a five-star experience, many guests feel that it does not fully justify its rating in its current state. The general consensus is that Hotel Vittoria might be more appropriately categorized as a solid four-star hotel that offers good price-quality value, rather than the premium five-star experience it claims.
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