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Summary of reviewsThe Penticton Lakeside Resort is highly regarded for its prime location in the heart of downtown Penticton, offering breathtaking views of Lake Okanagan. Guests enjoy convenient access to a variety of attractions, including the local farmers market, restaurants, pubs, and cultural sites, all within walking distance. The resort's private beach, complete with bar service, provides a tranquil retreat for relaxation, further enhancing the overall experience.
Guests frequently praise the friendly and attentive staff, particularly at the front desk and in the resort's restaurant, where the ambiance and quality of food stand out. The resort's rooms are often described as spacious, clean, and equipped with convenient amenities, offering splendid views of the lake. Comfortable beds, especially the king-size options, are appreciated for their quality.
However, there are areas that could benefit from improvement. The breakfast buffet presents mixed reviews, with some guests noting issues with temperature, freshness, and variety. The pool and hot tub facilities are regarded as outdated and in need of maintenance, detracting from the resort's appeal. Additionally, some rooms are mentioned as requiring updates, particularly in the bathrooms and carpeting.
Overall, the Penticton Lakeside Resort stands out for its exceptional location, stunning lakeside views, and warm hospitality, making it a popular choice for visitors looking to enjoy the best of Penticton. The combination of a beautiful private beach, excellent staff, and comfortable accommodations makes it an appealing destination, though enhancements in certain areas would elevate the guest experience even further. Show more
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Resort near Golf Courses
Golfers have the luxury of teeing off at one of 30 courses within a 2-hour drive. The resort offers golf packages.
Resort near The Beach
Located in Penticton, this resort is on the shores of Okanagan Lake, providing beach access and lake views. It offers various amenities and is suitable for a relaxing vacation.
Resort for Honeymoon
This resort provides convenient access to local attractions, beaches, and dining. Its lakeside location and various amenities ensure a comfortable and enjoyable stay for honeymooners.
Family Friendly Resort
Located on the shores of Okanagan Lake, this resort provides easy access to the beach and water activities. It offers family-friendly amenities such as a swimming pool and on-site dining. The resort's location makes it convenient for exploring Penticton's attractions.
Dog Friendly Resort
This resort welcomes both dogs and cats in designated rooms. It provides treats, beds, and bowls for pets. A grassy area with a waste station is available on the property.
Dog Sitting
Do you accept dogs in all rooms? No, some rooms only: Second floor
Is there an extra charge? Yes, C$ 25 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Sitters
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you offer any dog related services?
Sitting: C$ $15/hr
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information Charge is a one time fee of $25.
This resort features both indoor and outdoor pools, offering guests a choice regardless of the weather. It also provides direct beach access and a poolside bar, enhancing the overall pool experience.
Indoor Pool
Business Resort
This resort boasts a conference centre and is well-suited for business gatherings. With its extensive event space, catering services, and lakeside location, it provides a unique and productive environment for meetings and conferences.
Resort with Parking
This resort offers ample parking space and is conveniently located close to downtown and the beach, providing easy access for guests with vehicles. As a resort, it provides a wide array of parking options to accommodate its guests.
EV charging stations
Accessible Resort
This resort is listed as having wheelchair accessible accommodations. It offers a lakeside setting and various amenities, making it a relaxing option for travelers.
Resort with Gym
This resort features a great gym, recently renovated lobby, good services and a great atmosphere. The fitness center is a must-try during the stay here.
Resort with EV Charging Stations
The resort is equipped with four Tesla charging stations, including two 80A and two 40A chargers, and four SWTCH EV charging stations. Tesla charging is complimentary for guests and restaurant patrons.
Resort with Indoor Pool
The resort offers an indoor pool and a hot tub, providing a convenient option for swimming and relaxation located on the southern shore of Okanagan Lake.
Beachfront Resort
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Resort Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Casino Resort
Romantic Resort
Resort for Yoga
4-Star Resort
Resort with Dog Sitting Service
Room Types
Main Building 2 Queen Room with Lake ViewFeatures a view of the lake.
- This room is pet friendly.
Main Building 2 Queen Room with City ViewA TV, fridge, and balcony are featured in this room.
- This room is pet friendly.
West Wing Partial LakeviewThis room is located on the 2nd or 3rd floor and offers a partial lake view.
- Please note that this room is not pet friendly.
West Wing Partial Lakeview SuiteThis room is located on the 2nd or 3rd floor and offers a partial lake view.
- Please note that this room is not pet friendly.
Main Building 2 Queen with Beach ViewThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Nestled in the heart of downtown Penticton, the Penticton Lakeside Resort boasts an exceptional location that is highly praised by its guests. The resort offers stunning views of Lake Okanagan, providing visitors with an amazing backdrop for their stay. Whether you're looking to stroll along the beach or explore the vibrant downtown area, everything is conveniently within walking or biking distance. Guests appreciate being steps away from the local farmers market, eclectic restaurants, cozy pubs, and cultural attractions like the art gallery. The resort's proximity to Main Street shopping and the peaceful private beach only adds to its appeal. With access to picturesque lakeside walks and easy trips to nearby Naramata, the Penticton Lakeside Resort truly stands out as a prime spot for experiencing the best of the region. The friendly and attentive staff further enhance the overall experience, ensuring a pleasant stay for all visitors.
Breakfast
The breakfast experience at Penticton Lakeside Resort receives mixed feedback from guests, with praise predominantly directed toward the quality of food available at specific spots like the Merganser and the breakfast café. Many guests commend the good food, highlighting the views and friendly staff that contribute positively to the atmosphere. The breakfast buffet garners significant approval from some, emphasizing its excellency, while others are less satisfied, often citing issues with temperature and freshness of the food, as well as a lack of variety. Some guests find the buffet expensive in relation to what is offered, pointing out that it doesn't include coffee or breakfast for a base price, which adds to their dissatisfaction. Despite these criticisms, the individual restaurant experiences stand out for quality both in breakfast spots and the bar, although instances of unsatisfactory service at the bar have been mentioned, leading to some guests seeking alternatives. Overall, while some aspects of the breakfast service at Penticton Lakeside Resort shine, there appear to be areas that could benefit from improvements, particularly the buffet selection and service.
Rooms
Penticton Lakeside Resort offers a charming stay with a balance of comfort and scenic beauty. Guests frequently praised the stunning views of the lake, which many rooms enjoy, making waking up a truly delightful experience. The rooms are often described as spacious and clean, offering comfortable accommodations with amenities like a refrigerator and coffee maker for added convenience. The resort's location is highly favored, being both convenient and accompanied by a lovely lakeside setting.
However, it's worth noting that some guests found the rooms to be a bit outdated, with comments highlighting the need for updates, especially in areas like carpets and bathrooms. Noise can be an issue for lakeside rooms, due to nearby restaurants and bars, which may disrupt the tranquility some guests are seeking. Nonetheless, the West Wing seems to be a preferred choice, hinting at potentially more updated accommodations.
Overall, while some aspects demand a refresh, the resort stands out for its striking views, cleanliness, and convenient location, making it a notable choice for those visiting Penticton.
Beds
Visitors to the Penticton Lakeside Resort generally find the beds in the rooms quite comfortable, with many highlighting the welcoming comfort and the quality of the bedding. The king-size beds receive particular praise for their comfort. Guests appreciate the provision of extra pillows and blankets, which adds a nice touch to their stay. While the pillows and bed firmness seem to be a mixed bag for some, with a few noting they are either too firm or too high, overall, the resort offers a pleasant sleep experience for many travelers.
Cleanliness
Penticton Lakeside Resort receives a mixture of reviews when it comes to cleanliness. Many guests highlight the clean and comfortable rooms, appreciating the beautiful views and well-maintained facilities. Housekeeping is often praised for being excellent, ensuring rooms are groomed daily, and providing ample towels, soaps, and coffee supplies. Comfy beds and nice patios add to the positive experience for some visitors. However, there are areas for improvement noted by other guests. Some mention cobwebs on verandas and the bathroom needing more attention, with specific concerns like slow-draining sinks and lingering used towels. It appears that while many find the standards satisfying, there are occasional oversights that could be addressed to enhance the overall cleanliness experience at the resort.
Staff
Visitors to the Penticton Lakeside Resort often praise the hotel's staff for their friendliness and helpfulness. Guests repeatedly mention that the front desk personnel are particularly kind and accommodating, contributing to a positive experience upon arrival. The team's polite and hospitable demeanor is a common highlight, with many noting that the staff appear to enjoy their roles, fostering a welcoming atmosphere.
There seems to be a strong sense of teamwork among the employees, enhancing the overall guest experience and setting a delightful tone throughout their stay. The hotel's restaurant, with its friendly staff and great food, also stands out as a wonderful facet of the resort, offering visitors a pleasant dining experience.
While the majority of reviews reflect positively on the staff, some suggest there is room for improvement in certain areas regarding friendliness and hospitality. Nevertheless, the overall consensus underscores that the Penticton Lakeside Resort staff play a significant role in making guests feel welcome and valued, leaving most visitors impressed with their stay.
Pool
The pool and hot tub facilities at Penticton Lakeside Resort seem to fall short of expectations based on guest feedback. The area is described as outdated and lacking in appeal, with maintenance issues being a recurring theme. Guests report that the pool and hot tub are occasionally out of order due to maintenance, and when functional, they appear to be inadequately maintained and in need of updating. The surrounding environment of the pool area is often perceived as gloomy and uninviting. While the resort offers these amenities, their current state seems to detract from the overall experience.
Beach
The Penticton Lakeside Resort offers a remarkable beach experience, highlighted by its private beach complete with loungers for relaxation. Guests consistently emphasize the resort's excellent location, nestled right by the picturesque lake, providing stunning views that enhance the overall ambiance. Convenience is a notable feature, with the proximity to local food options, the Penticton Market, and downtown areas adding to the appeal. Beachgoers appreciate the availability of bar service directly on the private beach, allowing for a seamless and enjoyable experience where pub servers come to the beach to take drink and food orders. The combination of a lovely private beach and strategic location makes this resort an exceptional choice for those seeking a tranquil lakeside getaway.
Parking
Penticton Lakeside Resort offers convenient parking options for guests, though these come with a daily fee. While parking is typically priced at either $15 or $20 per night, opting out of housekeeping services can earn guests a $15 voucher to use at the resort's on-site restaurants, providing some added value. However, the additional parking fee, when considered alongside the already high room rates, is noted by some as unexpected. Clear communication from the front desk regarding these charges would help manage expectations for travelers. Despite the extra cost, the voucher offers a small perk for those choosing to minimize housekeeping.
Yes, Penticton Lakeside Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Penticton Lakeside Resort.
Yes, Penticton Lakeside Resort welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Penticton Lakeside Resort.