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Summary of reviewsBalcomo, a Ramada by Wyndham, is widely admired for its exceptional location, providing guests with seamless access to a wide range of attractions and amenities. Situated conveniently off the main highway, the hotel offers easy accessibility while maintaining a quiet and serene setting close to downtown and vibrant local scenes, making it ideal for both leisure and business travelers. The proximity to the South Okanagan Event Centre, alongside numerous dining and shopping options within walking distance, enhances its appeal as an excellent base for exploration, whether guests are attending events, visiting vineyards, or enjoying the picturesque surroundings.
The hotel's dining options receive positive feedback, with the onsite establishments, including the restaurant and The Station Pub, praised for their delicious food and inviting atmosphere. Though breakfast is not offered onsite, guests are compensated with complimentary coffee and vouchers for nearby breakfast options, maintaining overall guest satisfaction through quality dining experiences throughout the day.
Guest rooms at Balcomo are consistently commended for their cleanliness, modern decor, and spacious layouts, offering comfort with features like kitchenettes, fridges, coffee makers, and super comfortable beds. The well-maintained grounds, equipped with a pool and hot tub set in beautifully landscaped surroundings, further contribute to the hotel's resort-like ambiance. Family-friendly amenities, including a playground and expansive courtyard, create a welcoming environment for families, making Balcomo a top choice for those looking to enjoy a memorable vacation.
Exceptional staff service is a cornerstone of the Balcomo experience, with guests repeatedly highlighting the friendliness and professional demeanor of the team, whose efforts enhance the overall stay through attentive and personalized service. Secure, gated parking ensures peace of mind for guests, complemented by easy access to the property.
While WiFi service presents some mixed feedback, with suggestions for improvement in signal range and reliability, this minor issue is often overshadowed by the hotel's overall positive features. With its combination of strategic location, appealing amenities, and dedicated staff, Balcomo, a Ramada by Wyndham, offers a delightful and satisfying retreat for its visitors. Show more
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Hotel near Golf Courses
Located next door to the Penticton Golf and Country Club. The hotel provides easy access to the golf course. It is near Okanagan Lake beaches.
Dog Friendly Hotel
This hotel in Penticton welcomes pets, making it a convenient option for travelers with animals. It is a popular choice for those seeking pet-friendly accommodations.
Hotel with Swimming Pool
Located in Penticton, this hotel features an outdoor pool and a year-round outdoor hot tub. It offers mountain skyline views of the Okanagan Valley.
Outdoor Pool
Business Hotel
This hotel offers standard business amenities, including a business center and meeting spaces. It provides a reliable option for travelers seeking a comfortable and productive stay in Penticton.
Hotel with Parking
The Balcomo, a Ramada by Wyndham offers parking and is close to attractions. The parking adds value and is close to beaches and other attractions.
Accessible Hotel
This hotel is listed as having wheelchair accessible accommodations. It offers a blend of beach, ski, and golf themes, providing a diverse experience for guests.
3-Star Hotel
This hotel features an outdoor pool and hot tub. It offers comfortable rooms with private garden patios and mountain views in the Okanagan Valley.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool and a year-round outdoor hot tub within a large courtyard, featuring a seasonal poolside bar and playground.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
One-Bedroom Queen Suite with Mountain View - Non-SmokingThis suite's special feature is the fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with mountain views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom Corner Queen Suite - Non-SmokingGuests will have a special experience as this suite offers a fireplace. This spacious suite is comprised of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit offers 2 beds.
King Room with BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Queen Room with Two Queen Beds and Balcony - Upper Floor/Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Queen Room with Two Queen Beds and View - Ground Floor/Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
One-Bedroom Queen Suite with Balcony - Mobility Access/Non-SmokingThis quadruple room features a fireplace. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious quadruple room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Queen Room with Two Queen Beds and Front View - Ground Floor/Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Business King Room - Non-SmokingThis double room features a fireplace. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a seating area, a wardrobe, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
King Studio - Non-SmokingThis double room features a fireplace. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. This double room comprises a dining area, a flat-screen TV with cable channels a seating area and a balcony. The unit offers 1 bed.
One-Bedroom Queen Suite with Courtyard - Upper Floor/Non-SmokingFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as an inner courtyard view.
One-Bedroom Queen Suite with Courtyard - Ground Floor/Non-SmokingOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as an inner courtyard view.
King Room with Balcony/Tower Building, Non-SmokingThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Queen Room with Two Queen Beds/Upper Level with Balcony - Tower Building, Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Balcomo, a Ramada by Wyndham, enjoys a stellar reputation for its enviable location, making it a preferred choice for travelers visiting the area. Nestled conveniently off the main highway as you enter the city, the hotel is easy to find and offers great access to a variety of attractions and necessities. Guests appreciate its proximity to downtown, the main highway, and particularly the South Okanagan Event Centre, which is just a short walk away. For those looking to explore local culinary and cultural spots, Balcomo is an ideal base, situated near numerous restaurants, shopping venues, and other amenities—most within walking distance.
The hotel's location is said to be perfect for both leisure and business activities, whether attending events, visiting vineyards or enjoying the picturesque surroundings of the lake and golf course, which provide a serene backdrop. Guests value its quiet atmosphere away from the traffic noise, yet close enough to participate in the vibrant local scene. With free parking and the ability to walk to most attractions, guests often find themselves delightfully surprised at the convenience offered.
Balcomo also stands out with its easy access to the beach and other entertainment venues, making it a versatile option for those wishing to combine relaxation with exploration. Whether visiting for a concert, a golf outing, or a leisurely winery tour, Balcomo facilitates a rich experience with comfort and accessibility, accentuated by a beautiful garden setting. The hotel's central location is repeatedly described as perfect, enabling guests to enjoy everything the area has to offer while benefiting from its quiet, scenic venue.
Breakfast
Guests at Balcomo, a Ramada by Wyndham, generally have positive impressions of the hotel's dining options, though the lack of breakfast service stands out as a notable gap. While the restaurant is praised for its great food, delicious dishes, and excellent overall atmosphere, it doesn't open for breakfast until 11:30 a.m., leaving guests without an onsite morning meal option. The absence of breakfast—whether included with the room or served at the hotel—is remarked upon frequently, with some guests suggesting that even a simple continental breakfast would enhance the experience significantly.
On a brighter note, the hotel compensates slightly by offering complimentary great tasting coffee at the front desk, and the staff provides vouchers for breakfast at nearby establishments, such as Tim Hortons and Starbucks, which are conveniently within walking distance. Moreover, guests enjoy the hotel's outdoor amenities and the brunch service when available, along with positive remarks on the overall experience at the onsite pub restaurant. While the lack of breakfast options leaves a gap in the morning dining experience, the quality and convenience of other meals on the property help maintain positive guest satisfaction.
Dinner
Located in the heart of Balcomo, the Ramada by Wyndham offers guests an exceptional dining experience at their onsite establishments. The restaurant is frequently praised for its delicious food and welcoming atmosphere. Visitors can expect a variety of tasty options, from excellent pizzas enjoyed on the outdoor patio to more elaborate dinner selections that consistently impress. Guests commend the attentive and friendly staff, making dining a pleasure.
The Station Pub, hailed as the best food in the area, stands out as a favorite for its great meals and prime location right on the premises. Diners speak highly of Happy Hours and the diverse choices available, whether it's at the restaurant or the poolside cafe. The Local Public Eatery and lounge also receive positive remarks, promising good food and drinks in an inviting environment. Overall, whether enjoying dinner in the main restaurant or opting for a casual meal at the pub, guests at Balcomo are treated to an enjoyable culinary experience coupled with fantastic service.
Rooms
Balcomo, a Ramada by Wyndham, delivers a consistently high-quality experience for its guests with its inviting room accommodations. Renowned for cleanliness, the rooms not only meet but often exceed expectations by being spacious and recently renovated. Many guests appreciate the modern and updated decor, which complements the practicality of a well-equipped suite, including features like a kitchenette and additional conveniences such as fridges and coffee makers.
Guests frequently highlight the comfort of the beds, often mentioning the super comfortable King or Queen-size options, paired with high-quality linens. The spacious bathrooms and extra-large tubs contribute to a spa-like atmosphere that elevates the comfort level during the stay.
The hotel's attention to detail is further evident in the various room features such as patios or balconies, offering views of beautifully landscaped gardens, a golf course, or the central pool area. This, combined with secure parking options and a peaceful ambiance, enhances the sense of security and relaxation.
Customer satisfaction is further bolstered by the attentive and friendly staff, ensuring a welcoming environment throughout the property. Balcomo, a Ramada by Wyndham, truly stands out for guests seeking a clean, modern, and comfortable hotel experience, supported by excellent service and appealing amenities.
Beds
Balcomo, a Ramada by Wyndham, has garnered noteworthy praise for the comfort of its beds, making it a promising choice for travelers who prioritize a good night's sleep. Guests consistently highlight the beds as remarkably comfortable, with frequent mentions of their super comfy nature and the abundance of pillow choices that cater to individual preferences. Many guests emphasize that the comfort rivals or surpasses that found in most hotels, leading to an exceptional sleep experience. The hotel thoughtfully combines quality bed linens and pillows with a clean, fresh room environment, enhancing the overall relaxation factor. On occasion, some patrons found the beds a bit firmer than expected, although this seems to be a minor note among a plethora of satisfied reviews. Alongside plush King-size beds and cozy bedding, the efficient air conditioning system adds to the restful ambiance, further praised for its ability to maintain an optimal sleep environment. Coupled with its resort-like outdoor amenities including a poolside café and restaurant, Balcomo extends its comfort beyond the confines of the room, amplifying its allure as a restful retreat.
Cleanliness
Balcomo, a Ramada by Wyndham, has garnered high praise for its exceptional cleanliness and well-maintained facilities. Guests frequently note the spotless condition of both the rooms and the overall property, highlighting a consistent standard of hygiene across the board. The modern decor and recently updated furnishings elevate the stay, creating a fresh and inviting atmosphere. Visitors also appreciate the quiet ambiance, conducive to a restful sleep, with comfortable beds and quality pillows further enhancing comfort. The grounds are beautifully landscaped, often likened to a resort-like setting, and include amenities like a swimming pool and a hot tub, all meticulously cared for. The attentive and accommodating staff contribute to a positive experience, frequently assisting guests with local dining recommendations and ensuring thorough upkeep of communal areas. With its combination of cleanliness, comfort, and appealing amenities, Balcomo offers a satisfying retreat that leaves many guests eager to return.
Staff
Balcomo, a Ramada by Wyndham, consistently receives high praise for its exceptional staff. Guests frequently highlight the friendliness, professionalism, and attentiveness of the team, which contributes significantly to a memorable stay. The staff are described as amazing, going above and beyond to assist and accommodate guests with various needs, whether it's offering recommendations, ensuring an easy check-in and check-out process, or being attentive to every detail.
Several guests mentioned specific instances where team members, such as the day shift manager and individuals like Darlene and Lindsay, provided extraordinary assistance. These personal touches often made guests feel especially welcomed and valued. Whether it's the front desk staff's welcoming demeanor, the efficient assistance during check-in, or personalized advice on local attractions, the staff's dedication to excellent customer service is evident.
The property itself is noted for its beauty and cleanliness, with the staff's efforts reflecting in the well-maintained atmosphere. Even the restaurant and pub staff are commended for their friendliness and professionalism, enhancing the overall experience. Overall, Balcomo's staff play a crucial role in creating a warm and inviting environment, ensuring guests feel at home and cared for throughout their stay.
Wi-Fi
Balcomo, a Ramada by Wyndham, offers a decent stay experience with a few notable highlights and areas for improvement when it comes to its amenities. The hotel features a convenient online check-in process, enhancing ease of arrival for guests. Visitors can also enjoy a good restaurant and pub on site, making dining accessible and enjoyable.
However, the hotel's WiFi seems to have garnered mixed feedback. While some guests find the free WiFi service to be good, others suggest that its range could be better. A few guests have experienced low signal issues and frequent disconnections, which may be an inconvenience for those requiring a reliable internet connection during their stay. The blinking modem lights have been a disturbance for some, affecting their ability to get a good night's sleep.
Overall, while Balcomo offers a pleasant stay with attentive service, there remains room for improvement in ensuring a more consistent WiFi experience for all guests.
Gym
The gym at Balcomo, a Ramada by Wyndham, offers basic facilities, though some guests have noted that it can feel small and cramped at times and would benefit from additional equipment. On the other hand, the hotel boasts appealing amenities including a pool and hot tub, which are frequently highlighted for their warmth and inviting atmosphere. The courtyard setting also contributes to a relaxing experience with its well-maintained landscaping, making the pool area particularly family-friendly. Despite some limitations in the gym, the overall facilities provide a pleasant environment for guests seeking relaxation and leisure during their stay.
Pool
The pool area at Balcomo, a Ramada by Wyndham, is a standout feature, frequently praised for its size, cleanliness, and family-friendly design. Guests appreciate the heated pool and hot tub, which remain open until 10 PM, offering a warm and relaxing environment for visitors of all ages. The poolside amenities enhance the experience, with loungers, a bar, food service, and outdoor games adding an extra touch of enjoyment. The beautifully landscaped garden surrounding the swimming pool provides a picturesque setting, allowing visitors to soak in views of the Okanagan hills. Although there were minor issues, such as a temporary pool heater malfunction and seasonal closures, these seem to be overshadowed by the generally positive feedback. The outdoor pool is an appealing feature, with its spacious layout and vibrant atmosphere, making it a highlight for both children and adults looking for leisure and relaxation. The poolside bar and grill also receive accolades, further complementing the hotel's appeal as an excellent destination for a fun and memorable getaway.
Parking
Balcomo, a Ramada by Wyndham, offers an impressive parking setup that ensures security and convenience for its guests. The hotel provides a secure, gated parking area, which is a standout feature for visitors who appreciate peace of mind when it comes to vehicle safety. Many guests have noted the ease of access and ample parking spaces available, making it easy to find a spot on the property. This is particularly beneficial during events like car shows, where having a reliable place to park is crucial. The parking area is conveniently located close to the rooms, allowing for easy loading and unloading of luggage. However, there are some challenges; during peak times, the preferred spots close to rooms can fill up quickly, and some guests have experienced inconvenience when having to park further away. Additionally, mobility issues might arise due to the lack of an elevator, and caution is needed during icy conditions. Despite these minor challenges, the overall feedback highlights the secure and accessible nature of Balcomo's parking offerings, making it a great option for travelers prioritizing vehicle security.
Family
Balcomo, a Ramada by Wyndham, is a delightful haven tailored for families seeking a memorable vacation. A consistent theme across guest reviews is the hotel's exceptional family-friendly environment. With thoughtful amenities like a heated pool, beautiful gardens, and a well-maintained playground, children have plenty of opportunities to play and explore. The expansive courtyard and green spaces provide ample room for kids to run around, offering a sense of freedom and enjoyment. Families can indulge in leisurely swims in the pool, soak in the hot tub, and partake in outdoor games surrounding the pool area, enhancing their bonding experience.
The property's spacious design allows families to enjoy distinct areas comfortably, which is particularly valuable during times when social distancing is important. Room layout options cater to diverse group sizes, ensuring that each family's needs are met. As an added convenience, guests can make use of the outdoor BBQ facilities, further contributing to the hotel's appeal as a top choice for families.
Positioned close to the waterfront, Balcomo enhances the vacation experience with easy access to scenic views and local activities. The positive reviews highlight the hotel as a perfect getaway destination, ensuring a secure and stress-free environment. Whether planning to return in the summer or discovering it during a fall getaway, families repeatedly express their satisfaction, eager to visit again. Balcomo truly sets the standard as a welcoming retreat for families, promising an enjoyable experience for all ages.
Golf
Situated in a prime location beside a golf course, Balcomo, a Ramada by Wyndham, offers a delightful experience for golf enthusiasts and those who appreciate serene views. The hotel boasts rooms overlooking the golf course, providing guests with an impressive, picturesque sight right from their windows or patio. This proximity makes it an excellent choice for visitors looking to indulge in a golfing getaway, with the convenience of golfing packages enhancing the overall experience.
In addition to the stunning views, guests rave about enjoying a fabulous breakfast at the golf course, further enhancing their stay. The hotel's strategic location offers easy access not only to golfing facilities but also to walking trails and a nearby lake, allowing for a peaceful and varied outdoor experience.
The serene environment ensures quiet nights, adding to the comfort of the recently renovated rooms, which are noted for their cleanliness. Overall, Balcomo provides a perfect blend of relaxation and recreation, making it a great option for those wanting to be immersed in golfing activities while enjoying comfortable accommodations and excellent service.
Outdoor Pool
Balcomo, a Ramada by Wyndham, offers a delightful outdoor pool experience that resonates with guests, transporting them to a resort-like oasis reminiscent of a stay in Mexico. The beautifully maintained outdoor heated pool and hot jacuzzi have been frequently praised, providing an inviting and relaxing atmosphere for visitors seeking leisure and comfort. With enchanting views of the Okanagan hills, the pool area serves as a perfect backdrop for a true vacation vibe. The hotel also features a private courtyard equipped with a pool, hot tub, and BBQs, enhancing the hospitality experience. The garden level suites offer convenient direct access to the pool, making it an ideal spot for those looking to unwind and enjoy the serene surroundings. Overall, the pool area at Balcomo stands out as a favored aspect of the guest experience, offering a combination of beauty, relaxation, and a touch of vacation bliss.
Dog Friendly
Balcomo, a Ramada by Wyndham, is a haven for travelers accompanied by their four-legged companions. This pet-friendly establishment stands out for its genuine commitment to accommodating guests with dogs. The hotel offers delightful amenities such as balconies where pets can roam freely and ground floor rooms overlooking the pool, providing extra convenience and comfort. Guests consistently praise the staff for their accommodating and helpful nature, ensuring that both human and canine visitors feel warmly welcomed and at ease. Clean and well-prepared rooms are highlighted by many, making them feel like a second home for their pets, whether they are traveling with a beloved dog or introducing a new puppy to the joys of travel. Encounters with other pet owners add to the communal spirit, creating a pleasant and engaging atmosphere for all pet enthusiasts. Whether traveling with one dog or several furry friends, Balcomo accommodates all with open arms and a genuine pet-friendly attitude.
Yes, Balcomo, a Ramada by Wyndham has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Balcomo, a Ramada by Wyndham.
Yes, Balcomo, a Ramada by Wyndham welcomes dogs.
Yes, parking facilities are available at Balcomo, a Ramada by Wyndham.