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Summary of reviewsHomeTowne Studios by Red Roof Philadelphia - Maple Shade, NJ, offers a convenient location that serves as a peaceful base for exploring the Philadelphia area and nearby attractions. It is well situated near dining options and essential services, making it accessible and tranquil. Guests appreciate the updated exterior and clean, adequately sized rooms, along with excellent customer service and reasonable pricing.
The hotel provides budget-friendly accommodations with decent-sized, quiet rooms equipped with essential amenities like a kitchen area and balcony, and is pet-friendly, appealing to travelers with pets. However, guests have raised concerns about cleanliness, with numerous reports of dirty floors and mildew odors, contributing to dissatisfaction. Despite these issues, many visitors find the rooms affordable and adequate for short stays.
Staff interactions are generally positive, with guests frequently describing them as friendly, helpful, and understanding, contributing to a welcoming environment. The customer service is often praised, although some inconsistencies in staff demeanor have been mentioned.
Regarding the beds, experiences are mixed. While many guests find them comfortable and conducive to rest with effective air conditioning, others report discomfort due to hard mattresses and issues with feeling the springs. The size of the beds sometimes falls short of expectations, leading to varied opinions on comfort.
Overall, despite certain drawbacks in cleanliness and bed comfort, HomeTowne Studios by Red Roof Philadelphia - Maple Shade provides a satisfactory budget stay with good customer service and essential amenities for those looking to explore the Maple Shade area without spending extravagantly.
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