Hotel Servigroup Papa Luna 4 Sup
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Summary of reviewsHotel Servigroup Papa Luna 4 Sup has received rave reviews across multiple categories, particularly for its strategic location, staff friendliness and overall amenities, contributing to a positive guest experience. The hotel enjoys an exceptional beachfront position in Peñíscola with scenic sea views and close access to the beach, historic center and the iconic Peñíscola Castle. This prime spot allows visitors to seamlessly blend beach leisure with cultural exploration, making it a top choice for travelers.
The breakfast buffet is another highlight, consistently praised for its variety, quality and completeness. Guests appreciated the assortment of dishes and the addition of live cooking stations, which catered well to different tastes and family needs. Similarly, the dinner experience is well-regarded for its ample and diverse buffet options, good quality food and excellent service, although some guests suggested minor improvements in variety and timing.
The rooms, described as clean and spacious, offer beautiful sea views and comfortable beds. While the hotel excels in cleanliness and room service, some reviews indicate that certain rooms might benefit from modernization and better soundproofing. The housekeeping team ensures immaculate conditions, contributing significantly to guest satisfaction.
The staff's exceptional friendliness and attentiveness are standout features with specific members receiving special mention for their excellent service and professional demeanor. This welcoming atmosphere enhances the overall stay for guests.
While the Wi-Fi experience is mostly positive with reliable reception, there are occasional issues with connectivity in certain areas. The spa, though small, provides a relaxing environment with well-received massage services. The gym offers good-quality equipment, albeit limited in range and size and requires an extra fee for use.
The pool area is another major attraction, providing a clean and enjoyable space with adequate amenities for children, though it can sometimes be crowded. The hotel's beachfront location is lauded for its immediate access to the beach, complemented by stunning seaside views. The parking options, both indoor and outdoor, are valued for their security, though some guests find the spaces narrow and the fees somewhat high.
Hotel Servigroup Papa Luna 4 Sup is particularly favored by families, offering numerous activities for children, engaging entertainment by animators and family-friendly facilities like play areas and a child's pool. While it is ideal for family vacations, those seeking a quieter, adults-only environment might find it bustling.
Overall, Hotel Servigroup Papa Luna 4 Sup successfully combines an unbeatable location, excellent amenities and top-notch service to provide a memorable and comfortable stay for its guests, particularly appealing for families and beach enthusiasts.
Categories
The breakfast buffet is another highlight, consistently praised for its variety, quality and completeness. Guests appreciated the assortment of dishes and the addition of live cooking stations, which catered well to different tastes and family needs. Similarly, the dinner experience is well-regarded for its ample and diverse buffet options, good quality food and excellent service, although some guests suggested minor improvements in variety and timing.
The rooms, described as clean and spacious, offer beautiful sea views and comfortable beds. While the hotel excels in cleanliness and room service, some reviews indicate that certain rooms might benefit from modernization and better soundproofing. The housekeeping team ensures immaculate conditions, contributing significantly to guest satisfaction.
The staff's exceptional friendliness and attentiveness are standout features with specific members receiving special mention for their excellent service and professional demeanor. This welcoming atmosphere enhances the overall stay for guests.
While the Wi-Fi experience is mostly positive with reliable reception, there are occasional issues with connectivity in certain areas. The spa, though small, provides a relaxing environment with well-received massage services. The gym offers good-quality equipment, albeit limited in range and size and requires an extra fee for use.
The pool area is another major attraction, providing a clean and enjoyable space with adequate amenities for children, though it can sometimes be crowded. The hotel's beachfront location is lauded for its immediate access to the beach, complemented by stunning seaside views. The parking options, both indoor and outdoor, are valued for their security, though some guests find the spaces narrow and the fees somewhat high.
Hotel Servigroup Papa Luna 4 Sup is particularly favored by families, offering numerous activities for children, engaging entertainment by animators and family-friendly facilities like play areas and a child's pool. While it is ideal for family vacations, those seeking a quieter, adults-only environment might find it bustling.
Overall, Hotel Servigroup Papa Luna 4 Sup successfully combines an unbeatable location, excellent amenities and top-notch service to provide a memorable and comfortable stay for its guests, particularly appealing for families and beach enthusiasts.
Luxury Hotel
Known for its prime beachfront location and comprehensive services. The hotel provides a luxurious experience with its well-appointed rooms, excellent dining options, and dedicated guest services.
Beachfront Hotel
Situated on the beachfront in Peñíscola, this hotel offers direct access to the beach and beautiful sea views. It features amenities such as pools, entertainment programs, and diverse dining options.
Hotel near The Beach
This hotel offers direct beach access overlooking the Papa Luna Castle in Peñíscola. It features an outdoor pool, a wellness center with a sauna, hot tub, Turkish baths, and contrast showers. The hotel is a 10-minute walk from the old town.
Hotel Taking Steps Towards Sustainability
As part of Servigroup Hotels, this property adheres to UNESCO's Sustainable Travel Commitment. It implements energy-efficient lighting, water-saving technologies, comprehensive recycling programs, and uses zero-kilometer products from the group's organic farm.
Hotel with Spa
Located in Peñíscola, this hotel offers a spa with a range of treatments designed for relaxation and rejuvenation. The hotel's beachfront location enhances the overall wellness experience.
Family Friendly Hotel
This hotel offers a children's club and a varied entertainment program. The Delfi Club provides educational activities and workshops for children. There are swimming pools for adults, children, and infants.
Hotel with Swimming Pool
Part of the Servigroup chain, this hotel is likely to have well-maintained pool facilities suitable for families and leisure travelers. Its location on Avenida Papa Luna places it near the beach.
Children's Pool Outdoor Pool
Business Hotel
This hotel offers large rooms and lounges suitable for conventions, banquets, and meetings. It provides facilities such as restaurants, bars, swimming pools, a wellness center, and event rooms fully equipped for banquets, congresses, or meetings.
Hotel with Parking
This hotel offers parking facilities to its guests. It also provides a range of facilities including an outdoor swimming pool and a reserved area on the beach.
EV charging stations
Accessible Hotel
This hotel is certified as an accessible establishment for people with physical, hearing, and visual disabilities by the General Directorate of Tourism of the Valencian Community. It offers accessible rooms and easy access in all common areas.
Hotel with Gym
This hotel is listed as having fitness amenities.
Hotel with EV Charging Stations
This hotel is a 4-star property in Peñíscola that is confirmed to have electric vehicle charging stations available for guests. The hotel is committed to providing these facilities as part of their environmental efforts.
4-Star Hotel
This beachfront hotel offers direct access to the beach and features a large outdoor pool area. It provides comfortable rooms, a buffet restaurant, and various entertainment options, suitable for families and couples.
Hotel with Outdoor Pool
As a prominent Servigroup hotel in a prime coastal location, it features an outdoor swimming pool, characteristic of the brand's commitment to providing quality leisure facilities for its guests.
Hotel with Children's Pool
Hotel Servigroup Papa Luna features a children's pool that is safe and fun, alongside other amenities appealing to families. Its beachfront location and kids' club add to its appeal.
Romantic Hotel
Guest Reviews
Nestled along the picturesque beachfront of Peñíscola, Hotel Servigroup Papa Luna 4 Sup boasts an exceptional location lauded by its guests. The hotel enjoys a prime spot right across from the sandy shores, offering scenic views of the sea and convenient beach access, making it ideal for beach enthusiasts. Just steps from the historic center and the iconic castle, guests appreciate the short walks to explore the town’s rich history and vibrant nightlife.
The central location of the hotel facilitates easy access to the town’s attractions, shops and dining options, reinforcing its appeal for travelers wishing to immerse themselves in local culture. The proximity to the old town and notable points of interest, such as the Peñíscola Castle, enhances the guest experience by providing a mix of relaxation and exploration.
Many reviews highlight the dual benefits of both the mesmerizing seaside and the charming town center being within walking distance, making it convenient for visitors to alternate between lounging on the beach and savouring the historical and culinary delights of Peñíscola. In addition to its strategic location, guests commend the hotel for its facilities, including clean and spacious rooms, a refreshing outdoor pool and good food options, further adding to the comfortable stay.
Overall, Hotel Servigroup Papa Luna 4 Sup’s unbeatable location, coupled with excellent amenities, makes it a top choice for travelers seeking a seamless blend of beachside leisure and cultural adventures in Peñíscola.
The breakfast at Hotel Servigroup Papa Luna 4 Sup has consistently garnered positive feedback from guests, earning praise for its variety, quality and completeness. The buffet setup offers a hearty and plentiful selection, ensuring there is something to suit all tastes. Many reviewers highlighted the extensive variety, describing the breakfast as very complete and mentioning the impressive range of dishes available. The inclusion of live cooking added an extra touch of quality, making the experience even more enjoyable. Families particularly appreciated the abundance of options, catering well to children. Though a few guests noted minor issues such as the availability of only cold milk in a corner and subpar coffee, these did not overshadow the overall positive impressions. In summary, the breakfast at Hotel Servigroup Papa Luna 4 Sup is excellent, varied and abundant, contributing to a memorable stay.
Hotel Servigroup Papa Luna 4 Sup offers a dinner experience that receives high praise for its quality and variety. Many guests appreciate the ample and diverse buffet options, highlighting the numerous choices available, including stews and themed dinners. The quality of the food is often described as very good to excellent with commendations on the taste and presentation.
However, some reviews mention areas for improvement, such as a perceived lack of variety for a four-star establishment and occasional reports of the buffet being underwhelming or the food being cold. Despite this, the majority of feedback emphasizes the positive aspects, praising both the food and the overall dining experience.
Guests also appreciate the excellent service from the staff and the convenient meal times, despite some suggesting that dinner could be extended slightly later. Additionally, the restaurant's ambiance and frequent evening shows contribute positively to the dining atmosphere. Overall, the dinner at Hotel Servigroup Papa Luna 4 Sup is deemed satisfactory by most with a strong focus on variety and quality, alongside some minor room for improvement.
Hotel Servigroup Papa Luna 4 Sup offers a varied experience when it comes to its rooms. Guests frequently praise the spaciousness and cleanliness with many rooms offering beautiful sea views and sizable, comfortable beds. The room service is described as attentive and efficient with cleanliness maintained to a high standard.
However, the age of the rooms is a recurring theme with several mentions of outdated decor and a need for renovation. While some rooms have been modernized, others remain basic and old-fashioned. Noise can be an issue due to insufficient soundproofing, which has disturbed some guests.
Comfortable bedding and functional amenities, such as hairdryers and spacious bathrooms, are commonly appreciated, although some guests felt the rooms were not quite up to 4-star standards. Problems with heating, small room size and uncomfortable mattresses have been noted in a few cases.
Overall, while the hotel excels in cleanliness and room service, it seems to fall short in terms of noise control and modern decor, which could benefit from a refresh to meet guest expectations fully.
Hotel Servigroup Papa Luna 4 Sup offers beds that are often praised for their comfort with many reviews highlighting them as very comfortable. Guests generally appreciate the comfort and note that resting on vacation is important with some noting both beds and pillows as a highlight.
However, there are mixed opinions, as some guests find the beds too small, especially for couples, leading to less than ideal sleep quality. Pillow comfort is another area of concern with several reviews pointing out that they can be very uncomfortable, too soft or low. Extra beds and twin beds receive particularly negative feedback, being described as unstable or uncomfortable. Additionally, some reviews mention the bedding using blankets instead of duvets and rooms being somewhat outdated.
In summary, while many guests enjoy the restful experience of the comfortable beds, there is room for improvement in bed size, pillow quality and bedding.
Hotel Servigroup Papa Luna 4 Sup boasts a remarkable reputation for cleanliness, receiving high praise from guests for its pristine conditions. Visitors consistently remark on the ultra-clean environment of the hotel, highlighting its well-maintained public areas and rooms. The cleanliness extends to the location with the hotel's proximity to the beach and restaurants being noted favorably. The rooms are frequently described as spacious, clean and comfortable with impeccable attention to sanitation protocols. Housekeeping maintains a high standard with rooms always being well-kept and common areas receiving thorough cleaning.
Guests appreciate the meticulous hygiene measures, including immediate cleaning and disinfecting of tables when vacated. While there are minor mentions of noise in the cafeteria and occasional sand or dust issues, these are overshadowed by the overall positive reviews emphasizing the hotel's cleanliness. The attention to cleanliness is paired with commendable staff treatment and the hotel's advantageous location, making stays both pleasant and comfortable. Overall, cleanliness is a standout attribute of Hotel Servigroup Papa Luna 4 Sup, contributing significantly to a positive guest experience.
At Hotel Servigroup Papa Luna 4 Sup, the highlight for many guests is undoubtedly the staff. From the reception to housekeeping and from the restaurant to the security team, the reviews consistently emphasize the remarkable friendliness and attentiveness of the hotel's personnel. Visitors have praised the prompt and kind receptionists with some noting the exceptionally quick check-in process which often allowed early room access without any hassle.
The restaurant and cafeteria staff received high accolades for their excellent service with mentions of specific team members like the animation team—Mar, Cristian and Luis—being singled out as the best animators and a standout feature of the hotel. Housekeeping isn't left behind as guests appreciated their professional and discreet service.
Overall, the staff's knowledge of the area, their willingness to accommodate and their efficient handling of guest needs were recurrent themes. Many reviews highlighted the exceptional professionalism and warmth of all employees, making it clear that the hotel's welcoming atmosphere is largely attributed to its stellar staff. Whether it's in the dining room, the front desk or the housekeeping team, each member's dedication to providing exceptional service leaves a lasting impression on guests, making their stay particularly enjoyable.
At Hotel Servigroup Papa Luna 4 Sup, guests generally found the Wi-Fi to be satisfactory. Many reported the internet worked fine and Wi-Fi reception was consistent throughout their stay. Some reviews specifically mentioned good Wi-Fi. However, a few guests did encounter issues, such as lack of Wi-Fi in certain areas and connection problems during a football broadcast. Additionally, it was noted that the reception staff mentioned the Wi-Fi might not work well with iOS devices. While there is no free Wi-Fi, the overall experience with the internet seemed mostly positive with room for improvement in signal quality in some parts of the hotel.
The spa at Hotel Servigroup Papa Luna 4 Sup features a cozy area with a sauna and jacuzzi, fostering a relaxing atmosphere perfect for unwinding. Many guests have praised the massages as particularly wonderful with some packages including access to these soothing treatments. However, it should be noted that the spa's size is relatively small and booking through certain platforms may exclude one from promotional offers. Despite this, the facility remains a pleasant spot for a complimentary shower on check-out days, adding a convenient touch to the overall experience.
Hotel Servigroup Papa Luna 4 Sup features a well-equipped gym that guests have generally found satisfactory despite its limited size. Users have praised the excellent facilities available, noting the quality of the equipment provided. However, some have pointed out areas for improvement, such as updating the gym bike and incorporating a more modern and comprehensive range of equipment. Additionally, guests mentioned that using the gym requires an extra payment. While some reviews highlighted the gym's positive aspects, others noted its small size and less convenient location within the hotel.
Hotel Servigroup Papa Luna 4 Sup boasts a variety of pool amenities that cater to different guests, making it a focal point of many positive reviews. Guests appreciate the good and nice pool facilities, often highlighting the big size and well-maintained outdoor pool as a significant advantage. The pool area, which includes adequate sunbeds, is described as clean and enjoyable with the children’s area and children's entertainment adding to its family-friendly appeal.
Reviews emphasize the top-notch quality of the pool, noting that it is convenient and a pleasant bonus during a stay at the hotel. However, some reviewers mentioned drawbacks such as the pool being chilly, the depth being a concern and its size not accommodating the hotel's capacity adequately, especially during peak dates. There's also feedback about the pool being crowded and noisy with the operational schedule and music on the terrace occasionally causing disturbances.
While towels are not provided for the pool or beach, the clean and large swimming pool remains a substantial attraction for visitors. Overall, despite the occasional issues with size and crowding, the pool's quality and family-friendly features leave a strong positive impression.
Hotel Servigroup Papa Luna 4 Sup boasts a prime location that continually impresses guests with its unparalleled proximity to the beach. Situated right across from a spectacular stretch of sand, the hotel is a beachfront haven, just steps or a short walk away from the sea. Numerous reviews highlight how the property is nestled within the first line of the beach, making it an excellent spot for a beach vacation. Patrons frequently note the convenience of having the beach immediate to the hotel's exit and appreciate the easy accessibility to both the beach and nearby restaurants. The hotel's proximity to the beach and its amazing seaside views offer a perfect location for unwinding by the water.
Hotel Servigroup Papa Luna 4 Sup offers a mix of indoor and outdoor parking options, though both come with a fee. Many guests appreciated the secure parking facility and found the parking easy to access, noting that it's a valuable amenity in a city where parking can be challenging. There's generally good availability, but during peak times, guests have faced difficulties finding a spot, sometimes having to wait several days. The underground garage, though secure, features narrow spaces and a low ceiling, which can make parking and retrieving vehicles tricky. Some guests felt that the daily fee for parking was on the expensive side. Despite these challenges, the availability of both on-site and nearby paid public parking provides some flexibility for visitors.
'Hotel Servigroup Papa Luna 4 Sup' is highly praised for its family-friendly atmosphere and mentality, making it an ideal spot for family vacations. The hotel is geared towards families with a strong focus on children's entertainment. There are numerous activities for kids throughout the day, supported by engaging animators like Ivan and Joana, who ensure that the little ones have a great time.
The hotel features family rooms, a child's pool and designated play areas, providing ample space and facilities for younger guests. The presence of a dedicated play area and playground further enhances the appeal for families. Dining is convenient with a comfortable self-service buffet that children seem to enjoy.
While the hotel is fantastic for families, it may not be suitable for those seeking a quiet, adults-only environment, as it is bustling with families and children. Overall, it offers a cozy and enjoyable setting for family vacations, promising a pleasant and entertaining experience for both parents and children.
Hotel Servigroup Papa Luna 4 Sup presents itself as a superior four-star hotel with commendable facilities and services, but there are frequent mentions of certain areas falling short of this standard. The hotel's overall quality merits its four-star rating, providing good value for the level it aims to uphold. Guests found the bed dimensions to be adequately fitting for a superior four-star establishment and noted that some aspects of the facilities, like the general infrastructure, met expectations for a high-rated hotel.
However, the reviews highlight some inconsistencies. Notably, the quality of the rooms and food often appears as points of contention. Several guests opined that the rooms require remodeling to truly align with a four-star rating. The catering services, while varied, did not meet the expectations tied to the hotel's status with some referring to the meals as average or disappointing.
In addition, some amenities fell short of the superior four-star mark. The added costs for certain services, such as access to the swimming pool and gym facilities, were seen as unusual for a hotel of this caliber and contributed to a general sense that the price-quality ratio could be improved. These aspects, coupled with the need for room updates, led some guests to feel that the hotel’s four-star rating was not fully justified.
Overall, while Hotel Servigroup Papa Luna 4 Sup offers a commendable environment with aspects befitting a four-star label, attention to specific areas like room renovations, catering quality and inclusive amenities would enhance the guest experience and bring it fully in line with its advertised superior rating.
The Hotel Servigroup Papa Luna is noted for its commendable accessibility features, making it an ideal choice for travelers with disabilities. Many guests highlighted that the hotel is well accessible for people with reduced mobility and rooms specifically designed for disabled guests are available. The hotel has a range of accessible facilities and handrails, ensuring ease of movement throughout the premises. Although some found the elevators a bit difficult and small for a superior 4-star level, overall, the hotel's accessibility measures are praised as excellent. Additionally, the hotel offers good access and parking space for those with mobility issues, making it suitable for big groups.
Hotel Servigroup Papa Luna 4 Sup offers excellent amenities for families, particularly evident in its children's pool. The hotel features a dedicated children's pool and a well-designed children's area that caters to the younger guests. The pool is great for kids with many children enjoying the animation staff's entertaining activities. Additionally, the hotel provides a second, child-friendly pool, ensuring more options for families. Complementing the pool facilities, there is also a good playground, making the hotel truly child-oriented and a delightful choice for families with children.
The Hotel Servigroup Papa Luna 4 Sup offers a well-maintained and large outdoor swimming pool area that guests have consistently praised. Visitors appreciate the choice of two pools, including a separate pool for children, making it family-friendly. The pool area is described as very nice with plenty of sunbeds and an external exercise area, catering to both relaxation and fitness needs. Reviews highlight the convenience and cleanliness of the pool with guests noting it remains warm even in cooler months like October. Overall, the outdoor pool facilities contribute positively to the hotel experience.
Hotel Servigroup Papa Luna 4 Sup offers a romantic ambiance suitable for couples looking to get away. Many guests have described their stays as romantic retreats, highlighting the atmosphere as particularly conducive to romance. The terrace receives special mention for its romantic setting, perfect for enjoying a quiet evening together. The hotel's proximity to a nearby town allows for delightful romantic walks, adding to the charm of the stay. Additionally, guests appreciate the good views that enhance the romantic experience. With the best service possible, the hotel ensures a memorable and intimate getaway for couples.
Hotel Servigroup Papa Luna 4 Sup boasts an enviable beachfront location that consistently delights its guests. Located right by the sea, this hotel offers the perfect setting for those looking to enjoy the ocean just steps away from the property. The pristine beach directly in front of the hotel is frequently highlighted as excellent, providing easy access for sunbathing and seaside activities. Guests appreciate its prime position on the beachfront with some noting its convenient proximity to both the historic old town and the iconic castle. This hotel seamlessly combines stunning ocean views with the charm of nearby attractions, making it an ideal choice for beach lovers and explorers alike.
Location Show Map
Location
The central location of the hotel facilitates easy access to the town’s attractions, shops and dining options, reinforcing its appeal for travelers wishing to immerse themselves in local culture. The proximity to the old town and notable points of interest, such as the Peñíscola Castle, enhances the guest experience by providing a mix of relaxation and exploration.
Many reviews highlight the dual benefits of both the mesmerizing seaside and the charming town center being within walking distance, making it convenient for visitors to alternate between lounging on the beach and savouring the historical and culinary delights of Peñíscola. In addition to its strategic location, guests commend the hotel for its facilities, including clean and spacious rooms, a refreshing outdoor pool and good food options, further adding to the comfortable stay.
Overall, Hotel Servigroup Papa Luna 4 Sup’s unbeatable location, coupled with excellent amenities, makes it a top choice for travelers seeking a seamless blend of beachside leisure and cultural adventures in Peñíscola.
Breakfast
Dinner
However, some reviews mention areas for improvement, such as a perceived lack of variety for a four-star establishment and occasional reports of the buffet being underwhelming or the food being cold. Despite this, the majority of feedback emphasizes the positive aspects, praising both the food and the overall dining experience.
Guests also appreciate the excellent service from the staff and the convenient meal times, despite some suggesting that dinner could be extended slightly later. Additionally, the restaurant's ambiance and frequent evening shows contribute positively to the dining atmosphere. Overall, the dinner at Hotel Servigroup Papa Luna 4 Sup is deemed satisfactory by most with a strong focus on variety and quality, alongside some minor room for improvement.
Rooms
However, the age of the rooms is a recurring theme with several mentions of outdated decor and a need for renovation. While some rooms have been modernized, others remain basic and old-fashioned. Noise can be an issue due to insufficient soundproofing, which has disturbed some guests.
Comfortable bedding and functional amenities, such as hairdryers and spacious bathrooms, are commonly appreciated, although some guests felt the rooms were not quite up to 4-star standards. Problems with heating, small room size and uncomfortable mattresses have been noted in a few cases.
Overall, while the hotel excels in cleanliness and room service, it seems to fall short in terms of noise control and modern decor, which could benefit from a refresh to meet guest expectations fully.
Beds
However, there are mixed opinions, as some guests find the beds too small, especially for couples, leading to less than ideal sleep quality. Pillow comfort is another area of concern with several reviews pointing out that they can be very uncomfortable, too soft or low. Extra beds and twin beds receive particularly negative feedback, being described as unstable or uncomfortable. Additionally, some reviews mention the bedding using blankets instead of duvets and rooms being somewhat outdated.
In summary, while many guests enjoy the restful experience of the comfortable beds, there is room for improvement in bed size, pillow quality and bedding.
Cleanliness
Guests appreciate the meticulous hygiene measures, including immediate cleaning and disinfecting of tables when vacated. While there are minor mentions of noise in the cafeteria and occasional sand or dust issues, these are overshadowed by the overall positive reviews emphasizing the hotel's cleanliness. The attention to cleanliness is paired with commendable staff treatment and the hotel's advantageous location, making stays both pleasant and comfortable. Overall, cleanliness is a standout attribute of Hotel Servigroup Papa Luna 4 Sup, contributing significantly to a positive guest experience.
Staff
The restaurant and cafeteria staff received high accolades for their excellent service with mentions of specific team members like the animation team—Mar, Cristian and Luis—being singled out as the best animators and a standout feature of the hotel. Housekeeping isn't left behind as guests appreciated their professional and discreet service.
Overall, the staff's knowledge of the area, their willingness to accommodate and their efficient handling of guest needs were recurrent themes. Many reviews highlighted the exceptional professionalism and warmth of all employees, making it clear that the hotel's welcoming atmosphere is largely attributed to its stellar staff. Whether it's in the dining room, the front desk or the housekeeping team, each member's dedication to providing exceptional service leaves a lasting impression on guests, making their stay particularly enjoyable.
Wi-Fi
Spa
Gym
Pool
Reviews emphasize the top-notch quality of the pool, noting that it is convenient and a pleasant bonus during a stay at the hotel. However, some reviewers mentioned drawbacks such as the pool being chilly, the depth being a concern and its size not accommodating the hotel's capacity adequately, especially during peak dates. There's also feedback about the pool being crowded and noisy with the operational schedule and music on the terrace occasionally causing disturbances.
While towels are not provided for the pool or beach, the clean and large swimming pool remains a substantial attraction for visitors. Overall, despite the occasional issues with size and crowding, the pool's quality and family-friendly features leave a strong positive impression.
Beach
Parking
Family
The hotel features family rooms, a child's pool and designated play areas, providing ample space and facilities for younger guests. The presence of a dedicated play area and playground further enhances the appeal for families. Dining is convenient with a comfortable self-service buffet that children seem to enjoy.
While the hotel is fantastic for families, it may not be suitable for those seeking a quiet, adults-only environment, as it is bustling with families and children. Overall, it offers a cozy and enjoyable setting for family vacations, promising a pleasant and entertaining experience for both parents and children.
4 Star
However, the reviews highlight some inconsistencies. Notably, the quality of the rooms and food often appears as points of contention. Several guests opined that the rooms require remodeling to truly align with a four-star rating. The catering services, while varied, did not meet the expectations tied to the hotel's status with some referring to the meals as average or disappointing.
In addition, some amenities fell short of the superior four-star mark. The added costs for certain services, such as access to the swimming pool and gym facilities, were seen as unusual for a hotel of this caliber and contributed to a general sense that the price-quality ratio could be improved. These aspects, coupled with the need for room updates, led some guests to feel that the hotel’s four-star rating was not fully justified.
Overall, while Hotel Servigroup Papa Luna 4 Sup offers a commendable environment with aspects befitting a four-star label, attention to specific areas like room renovations, catering quality and inclusive amenities would enhance the guest experience and bring it fully in line with its advertised superior rating.
Accessible
Children's Pool
Outdoor Pool
Romantic
Beachfront
Yes, Hotel Servigroup Papa Luna 4 Sup has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Servigroup Papa Luna 4 Sup.
No, Hotel Servigroup Papa Luna 4 Sup doesn't allow dogs.
Yes, parking facilities are available at Hotel Servigroup Papa Luna 4 Sup.
Yes, Hotel Servigroup Papa Luna 4 Sup has a gym.
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