Hotel Estrela do Mar
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Summary of reviewsHotel Estrela do Mar is lauded for its strategic location, making it an ideal choice for visitors to Penha, particularly those planning a trip to the famous Beto Carrero World park, located within a convenient walking distance of about 15 minutes. Guests highlight the hotel's proximity to various amenities such as restaurants, supermarkets and pharmacies, as well as its easy access to Penha's beautiful beaches. Despite its central location, the hotel maintains a peaceful environment, ensuring a quiet stay away from the main roads.
The hotel's breakfast offerings receive mixed feedback. While many guests enjoy the taste and variety of items including fruits, cereals, breads and cakes, others suggest that the breakfast menu could benefit from more variety and fresher options. Overall, the breakfast service is praised for its friendly staff and adherence to safety protocols.
Rooms at Hotel Estrela do Mar receive a variety of opinions. Many guests appreciate the cleanliness, comfort and amenities such as air conditioning, mini bars and balconies. Spacious rooms with hammocks are particularly noted for enhancing the stay. However, some guests have found rooms to be cramped with occasional maintenance issues like malfunctioning showers and outdated furniture. Cleanliness, though generally satisfactory, can be inconsistent with concerns about irregular cleaning schedules and occasional odors.
The hotel staff is frequently praised for being attentive, helpful and polite. Specific individuals like Ana, Vicente and Mr. Silvio have been highlighted for their exceptional service. However, a few guests have encountered less friendly and attentive staff members, particularly at the reception.
Wi-Fi services at the hotel are inconsistent with many guests experiencing unstable or weak connections, especially in the rooms. The internet tends to be more reliable in the reception area, but improvements are needed for a consistently satisfactory experience.
The pool area is generally well-received with guests enjoying the clean and convenient facility. Some note occasional issues with cleanliness and size, but overall, it serves as a comfortable leisure space for relaxation.
Parking facilities are good, providing spacious and private parking options. However, overcrowding can be an issue during peak times with some guests struggling to find parking spaces. The addition of paving and avoiding the use of the parking area for hanging linens could enhance the experience.
Families find Hotel Estrela do Mar to be an excellent choice, offering spacious rooms, family-friendly activities and convenient services such as car rides to Beto Carrero park. The environment is praised for its suitability for large families and the excellent cost-benefit ratio.
Bed comfort has mixed reviews with many guests finding the beds clean and comfortable, contributing positively to their stay. However, some guests report discomfort due to old mattresses or inconsistent bedding options.
The hotel markets itself as a three-star establishment but faces some criticism regarding service quality and facility maintenance. While the proximity to Beto Carrero is a notable advantage, there is room for improvement to meet the expected standards of a three-star property, particularly in service quality and facility upkeep.
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The hotel's breakfast offerings receive mixed feedback. While many guests enjoy the taste and variety of items including fruits, cereals, breads and cakes, others suggest that the breakfast menu could benefit from more variety and fresher options. Overall, the breakfast service is praised for its friendly staff and adherence to safety protocols.
Rooms at Hotel Estrela do Mar receive a variety of opinions. Many guests appreciate the cleanliness, comfort and amenities such as air conditioning, mini bars and balconies. Spacious rooms with hammocks are particularly noted for enhancing the stay. However, some guests have found rooms to be cramped with occasional maintenance issues like malfunctioning showers and outdated furniture. Cleanliness, though generally satisfactory, can be inconsistent with concerns about irregular cleaning schedules and occasional odors.
The hotel staff is frequently praised for being attentive, helpful and polite. Specific individuals like Ana, Vicente and Mr. Silvio have been highlighted for their exceptional service. However, a few guests have encountered less friendly and attentive staff members, particularly at the reception.
Wi-Fi services at the hotel are inconsistent with many guests experiencing unstable or weak connections, especially in the rooms. The internet tends to be more reliable in the reception area, but improvements are needed for a consistently satisfactory experience.
The pool area is generally well-received with guests enjoying the clean and convenient facility. Some note occasional issues with cleanliness and size, but overall, it serves as a comfortable leisure space for relaxation.
Parking facilities are good, providing spacious and private parking options. However, overcrowding can be an issue during peak times with some guests struggling to find parking spaces. The addition of paving and avoiding the use of the parking area for hanging linens could enhance the experience.
Families find Hotel Estrela do Mar to be an excellent choice, offering spacious rooms, family-friendly activities and convenient services such as car rides to Beto Carrero park. The environment is praised for its suitability for large families and the excellent cost-benefit ratio.
Bed comfort has mixed reviews with many guests finding the beds clean and comfortable, contributing positively to their stay. However, some guests report discomfort due to old mattresses or inconsistent bedding options.
The hotel markets itself as a three-star establishment but faces some criticism regarding service quality and facility maintenance. While the proximity to Beto Carrero is a notable advantage, there is room for improvement to meet the expected standards of a three-star property, particularly in service quality and facility upkeep.
Family Friendly Hotel
Located in Penha, this hotel is close to Beto Carrero World, making it ideal for families visiting the theme park. Its proximity to the park ensures a convenient and enjoyable stay.
Cheap Hotel
Located in Penha, this hotel offers affordable accommodation. Its location on Rua Inácio Francisco de Souza provides access to local attractions.
Accessible Hotel
Hotel Estrela do Mar offers wheelchair accessibility and increased accessibility. Features include roll-in showers and toilets with grab rails. The entire unit is located on the ground floor.
3-Star Hotel
This hotel offers air-conditioned rooms and free Wi-Fi in public areas. A buffet breakfast is available and is located near Trapiche beach.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Hotel Estrela do Mar enjoys an enviable location, making it an excellent choice for visitors to Penha, particularly those planning a trip to the famous Beto Carrero World park. Guests consistently highlight the hotel's proximity to the park, noting that it's within walking distance—ranging from about 900 meters to 1.5 kilometers, typically around a 15-minute walk. This convenience is echoed repeatedly, making it clear that the hotel is an ideal base for park-goers.
In addition to its closeness to Beto Carrero World, the hotel is well-situated near various amenities. Several reviews emphasize the availability of good restaurants, supermarkets, pharmacies and other establishments nearby, adding to the overall convenience. The vicinity also offers easy access to the beautiful beaches of Penha, providing guests with more recreational options.
Many guests also mention the hotel's peaceful environment despite being near major attractions. While some note the convenience of being close to commercial areas, others appreciate that the hotel is far enough from the main roads to ensure a quiet stay.
Beyond its location, the property's structure and service also receive positive feedback. Guests appreciate the cleanliness, comfort and overall value for money, often mentioning the friendly and attentive staff. Those traveling with families find the environment cozy and ideal for a comfortable and enjoyable stay.
Overall, Hotel Estrela do Mar stands out for its strategic location, making it an excellent hub for exploring Beto Carrero World and the surrounding attractions of Penha, while also offering a peaceful and convenient lodging experience.
Hotel Estrela do Mar has left a mixed impression on guests when it comes to their breakfast offerings. While some have praised the breakfast as excellent, wonderful and very tasty, noting a good variety including fruits, cereals, breads and cakes, others have pointed out areas that could use improvement. Compliments were frequently given for the quality and taste of items like scrambled eggs, sausage and cheese bread. Additionally, many guests appreciated the friendly service and adherence to safety protocols during breakfast.
However, several reviewers expressed disappointment with the limited variety and repetitive nature of the breakfast menu. Comments mentioned the absence of basic items such as scrambled eggs, fresh juices and a broader selection of fruits. Issues like weak coffee, hard bread and the need for better organization in the breakfast area were noted as well. There were also remarks about the breakfast room being too small and the need for more elaborate options.
In conclusion, while the breakfast at Hotel Estrela do Mar can be satisfactory and even delightful for some, it appears that greater consistency and expanded offerings could enhance the overall guest experience.
Hotel Estrela do Mar provides a mixed bag of experiences when it comes to its rooms. Positively, the rooms are consistently described as clean and tidy with comfortable beds and good room organization. Customers have noted that many rooms are cozy, well-maintained and offer amenities such as air conditioning, mini bars and even balconies in some cases. Spacious rooms with balconies and hammocks have been highlighted as notable features, making for a more enjoyable stay.
However, there are several recurring drawbacks. A common issue is the small room size, which many guests have found too cramped, especially for rooms with multiple beds. Additionally, some rooms have had maintenance issues, including old furniture, malfunctioning showers and outdated bedding. There have also been complaints about musty smells, sewage odors and occasional cockroach sightings, which detract from the overall experience.
Other negative points include irregular room cleaning schedules with some guests having to request for their rooms to be cleaned. Additionally, certain rooms have windows facing walls, limiting natural light and ventilation, which may affect guest comfort. Despite these issues, the proximity to Beto Carrero Park and the presence of nearby amenities make this hotel a considerable option for visitors looking for convenience and basic comfort.
Hotel Estrela do Mar presents a mixed experience when it comes to bed comfort, though there are several positive aspects. Many reviews highlight the beds as comfortable, cozy, very good and even extremely comfortable with several guests praising the large and clean beds. Specific mentions point out the comfortable family beds and beds conveniently located near the beach, contributing to a satisfactory stay.
However, there are recurring issues reported by some guests. Complaints include beds being uncomfortable, sagging or having poor, old mattresses. Some double beds are described as being two single mattresses pushed together, which can make them less comfortable. Issues with bed sheets were also noted, including yellowing, holes and inconsistencies. Despite these concerns, the general cleanliness of the beds has been acknowledged positively by several reviewers.
Overall, while many guests found the beds at Hotel Estrela do Mar to be comfortable and contributed to a pleasant stay, there is significant room for improvement to ensure a consistently quality sleeping experience for all visitors.
Hotel Estrela do Mar's cleanliness reviews reveal a mixed experience for guests. Positively, many guests found their rooms to be clean, tidy and comfortable with several describing the rooms as very clean and well-organized. Common areas also received favorable remarks for their cleanliness with some guests noting satisfactory cleaning services for both rooms and the pool.
However, cleanliness consistency appears to be an issue. Several guests mentioned that rooms are not cleaned daily; cleaning often occurs only after two days, which led to dissatisfaction among some. There were several complaints about the presence of cockroaches, musty smells, stained bedding and dirty bed sheets and towels. Bathroom cleanliness also varied with some noting a clean environment while others experienced unpleasant odors and issues with fixtures.
Overall, room cleaning ranged from average to satisfactory for most guests, but the inconsistency in the cleaning frequency and attention to detail significantly detracted from some guests' experiences. The hotel's cleaning practices appear to need improvement to ensure a consistently high standard of hygiene and guest satisfaction.
Hotel Estrela do Mar's staff receives a mix of praise and criticism, as reflected in various guest reviews. On the positive side, many guests found the staff to be very attentive, helpful and polite. The reception, in particular, often garnered commendation for its courteous and kind service. Individuals like Ana, Vicente and Mr. Silvio were specifically highlighted for their exemplary assistance. Also, the night reception was described as "very cool," and overall, the hospitality of the hotel staff was frequently lauded.
Additionally, the cleaning staff received positive feedback for their friendliness and the breakfast team was noted for being attentive. Guests appreciated the informative and supportive nature of employees and many emphasized the friendly and warm-hearted atmosphere created by the hotel’s staff.
However, not all reviews were glowing. Several guests experienced interactions with rude and inattentive staff members, particularly at the reception. Instances of unfriendliness and dismissiveness were also reported with some guests noting that the reception could be more helpful and attentive. Despite these shortcomings, the consistent remarks about the helpful and friendly nature of many staff members suggest that, overall, the service quality at Hotel Estrela do Mar has been favorable for many guests.
While Hotel Estrela do Mar boasts many appealing amenities and a delicious coffee selection, guest reviews highlight significant issues with the hotel's Wi-Fi. There's a pattern of unstable, weak and often non-functional internet, especially in the rooms. The internet service tends to be more reliable in the reception area, but there are instances when it wasn't working at all. Positive feedback notes a friendly Wi-Fi experience and instances of very fast internet, suggesting a potential need for consistent service improvements. However, several reviews urge for better internet connectivity and recommend leaving the Wi-Fi password in the room for convenience.
Hotel Estrela do Mar boasts a range of guest experiences regarding its pool, many of which emphasize the positive aspects. The pool is often described as good, nice and even great with extended hours for added convenience. Cleanliness is frequently mentioned with numerous reviews highlighting the pool being clean or very clean, though it should be noted there were occasional mentions of inconsistent cleanliness, including reports of the pool being dirty or having a bad smell.
The size of the pool receives mixed feedback; while some guests appreciate its largeness, others find it on the smaller side. There is also a mention of the pool being heated, adding to the comfort for some visitors. However, practical issues like the absence of a faucet or shower in the pool area and instances where the pool was closed or under maintenance affected several guests’ experiences.
Overall, the pool area is part of a comfortable and organized leisure space. Despite its occasional shortcomings, including cleanliness inconsistencies and size, many guests find enjoyment and relaxation at the pool during their stay.
Hotel Estrela do Mar offers several positive aspects when it comes to parking. Guests frequently praise the hotel for having good, spacious and private parking options. The parking lot is conveniently located next to the inn, providing ease of access and is considered a super safe area for vehicles.
However, there are some notable areas for improvement. During times of full occupancy, the parking lot becomes overcrowded and guests have reported issues with insufficient parking spaces. There are instances where not all guests found parking spots, leading some to park wherever they could find room. Additionally, there is no valet service offered.
An uncovered setup and occurrences of bed and bath linen hanging in the parking area may detract from the overall experience. Suggestions have been made to pave parking paths to avoid muddy conditions, although this has not significantly impacted the hotel's satisfactory service and quality.
In conclusion, while Hotel Estrela do Mar offers good private parking facilities that are generally well-received, some improvements could enhance the overall parking experience during peak times.
Hotel Estrela do Mar is an excellent choice for families seeking a comfortable and enjoyable stay. The hotel offers numerous family-oriented accommodations, including spacious and comfortable family rooms that can easily cater to large families. Families appreciate the various conveniences provided, such as ample family beds and proximity within the hotel to ensure everyone's needs are met.
The hotel is highly praised for its family-friendly environment with plenty of fun activities for children, making it perfect for family vacations. Guests have highlighted the great cost-benefit for large families, emphasizing the spaciousness and comfort of the family accommodations.
One standout feature is the hotel's partnership with Mr. Tide, who provides a convenient and affordable car service to the nearby Beto Carreto park. This makes excursions easy and stress-free for families. Overall, Hotel Estrela do Mar ensures a wonderful experience for families, taking care of their needs and making their stay enjoyable and memorable.
Located conveniently near Beto Carreiro, the Hotel Estrela do Mar offers family bedrooms that cater to guests visiting the nearby park. The hotel positions itself as a three-star establishment but seems to fall short in several critical areas. Reviews highlight that the service quality is particularly low with multiple mentions of poor room service and unsatisfactory facilities maintenance. Guests have expressed that the cost does not justify the benefits, suggesting that the pricing is on the higher end for the service and amenities provided.
While some have noted that the hotel staff is reasonable for a three-star inn, overall, the expectations for a well-maintained property haven't been met. The breakfast service has also been a point of contention with reports of limited offerings, especially noticeable during early hours.
In summary, while the hotel's proximity to Beto Carreiro is a significant plus, the general consensus from reviews indicates that the Hotel Estrela do Mar needs improvement in service quality and facility upkeep to truly meet the standards expected of a three-star hotel.
Hotel Estrela do Mar offers a commendable outdoor swimming pool experience. Guests often highlight the cleanliness and well-maintained state of the pool, making it a reliable spot for refreshing dips. The pool area is described as large with a beautiful setup that enhances the overall atmosphere of the hotel. Families appreciate the activities available for children, complemented by the inviting pool environment.
The pool is also heated, adding to its allure, particularly during cooler times. Despite minor grievances about occasional difficulty in parking and the pool being occasionally unavailable, visitors generally appreciate the friendly staff and the outdoor pool facility. The seamless maintenance of the pool ensures a pleasant experience, though there are few remarks about the pool sometimes needing better cleaning. Overall, the outdoor swimming pool at Hotel Estrela do Mar stands out as a significant and enjoyable feature of the property.
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Location
In addition to its closeness to Beto Carrero World, the hotel is well-situated near various amenities. Several reviews emphasize the availability of good restaurants, supermarkets, pharmacies and other establishments nearby, adding to the overall convenience. The vicinity also offers easy access to the beautiful beaches of Penha, providing guests with more recreational options.
Many guests also mention the hotel's peaceful environment despite being near major attractions. While some note the convenience of being close to commercial areas, others appreciate that the hotel is far enough from the main roads to ensure a quiet stay.
Beyond its location, the property's structure and service also receive positive feedback. Guests appreciate the cleanliness, comfort and overall value for money, often mentioning the friendly and attentive staff. Those traveling with families find the environment cozy and ideal for a comfortable and enjoyable stay.
Overall, Hotel Estrela do Mar stands out for its strategic location, making it an excellent hub for exploring Beto Carrero World and the surrounding attractions of Penha, while also offering a peaceful and convenient lodging experience.
Breakfast
However, several reviewers expressed disappointment with the limited variety and repetitive nature of the breakfast menu. Comments mentioned the absence of basic items such as scrambled eggs, fresh juices and a broader selection of fruits. Issues like weak coffee, hard bread and the need for better organization in the breakfast area were noted as well. There were also remarks about the breakfast room being too small and the need for more elaborate options.
In conclusion, while the breakfast at Hotel Estrela do Mar can be satisfactory and even delightful for some, it appears that greater consistency and expanded offerings could enhance the overall guest experience.
Rooms
However, there are several recurring drawbacks. A common issue is the small room size, which many guests have found too cramped, especially for rooms with multiple beds. Additionally, some rooms have had maintenance issues, including old furniture, malfunctioning showers and outdated bedding. There have also been complaints about musty smells, sewage odors and occasional cockroach sightings, which detract from the overall experience.
Other negative points include irregular room cleaning schedules with some guests having to request for their rooms to be cleaned. Additionally, certain rooms have windows facing walls, limiting natural light and ventilation, which may affect guest comfort. Despite these issues, the proximity to Beto Carrero Park and the presence of nearby amenities make this hotel a considerable option for visitors looking for convenience and basic comfort.
Beds
However, there are recurring issues reported by some guests. Complaints include beds being uncomfortable, sagging or having poor, old mattresses. Some double beds are described as being two single mattresses pushed together, which can make them less comfortable. Issues with bed sheets were also noted, including yellowing, holes and inconsistencies. Despite these concerns, the general cleanliness of the beds has been acknowledged positively by several reviewers.
Overall, while many guests found the beds at Hotel Estrela do Mar to be comfortable and contributed to a pleasant stay, there is significant room for improvement to ensure a consistently quality sleeping experience for all visitors.
Cleanliness
However, cleanliness consistency appears to be an issue. Several guests mentioned that rooms are not cleaned daily; cleaning often occurs only after two days, which led to dissatisfaction among some. There were several complaints about the presence of cockroaches, musty smells, stained bedding and dirty bed sheets and towels. Bathroom cleanliness also varied with some noting a clean environment while others experienced unpleasant odors and issues with fixtures.
Overall, room cleaning ranged from average to satisfactory for most guests, but the inconsistency in the cleaning frequency and attention to detail significantly detracted from some guests' experiences. The hotel's cleaning practices appear to need improvement to ensure a consistently high standard of hygiene and guest satisfaction.
Staff
Additionally, the cleaning staff received positive feedback for their friendliness and the breakfast team was noted for being attentive. Guests appreciated the informative and supportive nature of employees and many emphasized the friendly and warm-hearted atmosphere created by the hotel’s staff.
However, not all reviews were glowing. Several guests experienced interactions with rude and inattentive staff members, particularly at the reception. Instances of unfriendliness and dismissiveness were also reported with some guests noting that the reception could be more helpful and attentive. Despite these shortcomings, the consistent remarks about the helpful and friendly nature of many staff members suggest that, overall, the service quality at Hotel Estrela do Mar has been favorable for many guests.
Wi-Fi
Pool
The size of the pool receives mixed feedback; while some guests appreciate its largeness, others find it on the smaller side. There is also a mention of the pool being heated, adding to the comfort for some visitors. However, practical issues like the absence of a faucet or shower in the pool area and instances where the pool was closed or under maintenance affected several guests’ experiences.
Overall, the pool area is part of a comfortable and organized leisure space. Despite its occasional shortcomings, including cleanliness inconsistencies and size, many guests find enjoyment and relaxation at the pool during their stay.
Parking
However, there are some notable areas for improvement. During times of full occupancy, the parking lot becomes overcrowded and guests have reported issues with insufficient parking spaces. There are instances where not all guests found parking spots, leading some to park wherever they could find room. Additionally, there is no valet service offered.
An uncovered setup and occurrences of bed and bath linen hanging in the parking area may detract from the overall experience. Suggestions have been made to pave parking paths to avoid muddy conditions, although this has not significantly impacted the hotel's satisfactory service and quality.
In conclusion, while Hotel Estrela do Mar offers good private parking facilities that are generally well-received, some improvements could enhance the overall parking experience during peak times.
Family
The hotel is highly praised for its family-friendly environment with plenty of fun activities for children, making it perfect for family vacations. Guests have highlighted the great cost-benefit for large families, emphasizing the spaciousness and comfort of the family accommodations.
One standout feature is the hotel's partnership with Mr. Tide, who provides a convenient and affordable car service to the nearby Beto Carreto park. This makes excursions easy and stress-free for families. Overall, Hotel Estrela do Mar ensures a wonderful experience for families, taking care of their needs and making their stay enjoyable and memorable.
3 Star
While some have noted that the hotel staff is reasonable for a three-star inn, overall, the expectations for a well-maintained property haven't been met. The breakfast service has also been a point of contention with reports of limited offerings, especially noticeable during early hours.
In summary, while the hotel's proximity to Beto Carreiro is a significant plus, the general consensus from reviews indicates that the Hotel Estrela do Mar needs improvement in service quality and facility upkeep to truly meet the standards expected of a three-star hotel.
Outdoor Pool
The pool is also heated, adding to its allure, particularly during cooler times. Despite minor grievances about occasional difficulty in parking and the pool being occasionally unavailable, visitors generally appreciate the friendly staff and the outdoor pool facility. The seamless maintenance of the pool ensures a pleasant experience, though there are few remarks about the pool sometimes needing better cleaning. Overall, the outdoor swimming pool at Hotel Estrela do Mar stands out as a significant and enjoyable feature of the property.
Yes, Hotel Estrela do Mar has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Estrela do Mar.
No, Hotel Estrela do Mar doesn't allow dogs.
Yes, parking facilities are available at Hotel Estrela do Mar.
No, Hotel Estrela do Mar doesn't have a gym.
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