Penedo-22.44229000,
-44.52104600,
Avenida Casa Das Pedras, 1240(Show on Map)
9.2
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Britannia has earned widespread acclaim for its exceptional location, making it a prime spot for visitors looking to explore the town with ease. Nestled just a short stroll from the city center, it provides effortless access to a variety of dining options, shops and key attractions like Little Finland and Santa Claus' house. Guests appreciate the convenience of leaving their car at the hotel and enjoying the beautifully serene surroundings on foot. The hotel's well-maintained and clean rooms, coupled with attentive and polite staff, amplify the overall positive experience. The thematic decor, ranging from Beatles to British monarchy themes, adds a unique charm to the stay.
The breakfast at Hotel Britannia is a standout feature, frequently described as wonderful and delicious. It offers an abundant variety including cakes, breads, cheeses, yogurt, scrambled eggs and fruits, catering to diverse tastes. The excellent quality of the coffee and the pleasant ambiance, enhanced by live music performances, further enriches the dining experience. While the breakfast receives overwhelming praise with guests often stating it’s among the best they’ve had, there are minor suggestions for improvement in areas like the variety of cakes and juice quality.
Guest rooms at Hotel Britannia are generally regarded as comfortable, spacious and well-decorated. The presence of amenities like fireplaces, mini kitchens, hot tubs and electric kettles adds to the guests’ comfort. Despite some issues with older facilities and maintenance in certain rooms, the overall theme of cleanliness and coziness prevails, making for an agreeable stay.
Cleanliness is a hallmark of Hotel Britannia with guests repeatedly highlighting the immaculate condition of the rooms and common areas. The pristine environment, coupled with well-maintained linens and pleasant fragrances, contributes to a welcoming atmosphere.
The staff at Hotel Britannia are lauded for their exceptional service, described as polite, attentive and friendly. Guests feel well-cared-for by the helpful and knowledgeable staff, who enhance the overall stay with their dedication to hospitality.
While the WiFi service receives mixed reviews with many guests noting weak signals and slow speeds, the overall facilities at the hotel, including parking, family-friendly amenities and pools, gain favorable feedback. The hotel offers ample, convenient parking and a variety of kid-friendly activities, making it particularly suitable for families.
The variety of pools, including indoor, outdoor and heated options, cater to different preferences and enhance the guest experience, despite occasional mentions of maintenance needs. The thematic and cozy decor, combined with functional aspects of the rooms and comfortable beds, ensures a restful and enjoyable stay at Hotel Britannia. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Features multiple pools and a dedicated kids' playroom. The hotel also offers a fitness center and family-friendly amenities.
Hotel with Swimming Pool
This hotel has a relaxing heated pool and spa, offering a comfortable and enjoyable swimming experience.
Heated Pool Indoor Pool Outdoor Pool
Small Hotel
Offers a mix of comfort and convenience in Itatiaia. Known for its good service and accessibility to local attractions.
Hotel with Outdoor Pool
Hotel Britannia offers a relaxing heated outdoor pool and a spa for guests seeking to unwind. In addition to the outdoor pool, there is also an indoor pool available.
Hotel with Indoor Pool
This hotel features an indoor pool equipped with water slides and a children's pool. A steam room is also available, making it a suitable choice for families seeking indoor water entertainment.
Hotel with Parking
Hotel with Heated Pool
Room Types
Standard Triple RoomThis air-conditioned room comes with a TV, a safe, a minibar and a private bathroom with a hot shower.
Chalet (2 Adults)Boasting a fireplace, this air-conditioned chalet comes with a TV, a safe, a minibar and a private bathroom with a hot shower.
Standard Queen RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Hotel Britannia boasts an extraordinary location that has captured the admiration of its guests. Nestled strategically within walking distance of the city center, this hotel makes exploring the town a breeze. Guests love the convenience of being close to a plethora of dining options, shops and key attractions, including Little Finland and Santa Claus' house. The proximity to the Penedo terminal is particularly appreciated by those traveling by bus, ensuring easy accessibility.
The feedback highlights the hotel's location as a distinct advantage with many reviews pointing out that it’s possible to walk to the heart of the town in just a few minutes. This ease of access to the city center makes it ideal for those who prefer to leave their car at the hotel and enjoy the surroundings on foot. Many guests have praised the beautiful and cozy environment of the hotel, enhanced by its central yet serene setting.
In addition to its prime location, the hotel’s well-maintained and clean rooms, along with its attentive and polite staff, also earn high marks from visitors. Combining comfort and simplicity, the accommodation offers a homely atmosphere that guests appreciate. Whether it's for the Beatles or Harry Potter fans or those interested in British monarchy themes, the hotel offers a delightful stay. Overall, Hotel Britannia delivers a valuable blend of accessibility, hospitality and charm, making it an excellent choice for travelers eager to explore the city’s offerings.
Breakfast
The breakfast experience at Hotel Britannia stands out as a remarkable highlight according to guest reviews. Guests frequently laud the breakfast as being wonderful, excellent and delicious with many commenting on its abundant and varied nature. The variety of options available includes cakes, breads, cheeses, yogurt, scrambled eggs, fruits and more, catering to diverse palates. Several reviews specifically mention the live music that enhances the ambiance, including performances with Beatles music and harp music, creating a pleasant and memorable experience.
The quality of coffee served with breakfast receives high praise, noted as excellent and a great start to the day. Guests also appreciate the early 7 AM start for breakfast service, ensuring everyone can enjoy a hearty meal to kick off their plans. The plentiful and fresh nature of the food, combined with the well-served and well-stocked buffet, makes for a satisfying morning meal that leaves a lasting impression.
While the vast majority of reviews are positive, suggesting a sensational and even the best breakfast some have had in the region, a few guests have noted areas for improvement, such as the variety of cakes and the quality of juices. However, the overwhelming sentiment is that the breakfast at Hotel Britannia is a diverse, tasty and high-quality offering that significantly enhances the guest experience.
Rooms
Guests at Hotel Britannia have generally positive impressions regarding the comfort and spaciousness of the rooms. Many reviews highlight that the rooms are very comfortable, clean and cozy with some describing the accommodations as excellent and reliable. Spaciousness is a recurring theme with numerous mentions of large, well-decorated and bright rooms that are ideal for families, couples or individuals seeking a peaceful retreat. The presence of practical amenities such as fireplaces, mini kitchens, hot tubs and electric kettles adds to the comfort.
However, there are some areas of concern that guests have noted. Certain rooms suffer from old facilities, infiltration issues and improper maintenance. Common problems include leaky showers, noisy toilets and outdated furniture. Additionally, some guests found their rooms to be too small, lacking privacy or poorly lit. Noise from adjacent rooms and the external environment also seems to be an issue in some accommodations.
Despite these issues, room cleanliness and comfort remain emphasized with many guests praising the impeccable state of the rooms and accommodations. The thematic and cozy decor, along with the functional aspects of the rooms, caters well to guests' needs, making it an overall agreeable stay at Hotel Britannia.
Beds
Hotel Britannia receives high praise for its beds with numerous guests describing them as super comfortable, very comfortable and even extremely comfortable. The bedding, including the mattress and linens, is consistently highlighted as being in perfect condition with cotton linens and cozy blankets enhancing the overall comfort. Guests frequently mention the excellent quality of the beds and bedding, noting them as one of the standout features of their stay. Despite occasional mentions of beds being a bit soft or issues with firmness, the overall consensus is overwhelmingly positive with many guests specifically appreciating the right choice of sheets and good towels. The comfortable accommodation provided by Hotel Britannia’s beds and bedding makes for a restful and enjoyable stay.
Cleanliness
Hotel Britannia stands out for its exceptional attention to cleanliness and organization, as consistently highlighted by its guests. They emphasize the very clean and organized rooms and mention the pleasant fragrance in the accommodations and common areas. The size and comfort of the rooms, coupled with immaculate linens, pillows and mattresses, contribute to a welcoming environment.
Guests have particularly noted the spotless conditions throughout their stay and appreciate the meticulous cleanliness maintained across the entire hotel. The bathrooms and all public spaces receive frequent praise for their cleanliness, though a few suggest minor improvements in some areas.
The hotel's overall structure and facilities are described as functional, clean and well taken care of. Guests are especially fond of the hotel’s breakfast, which offers a variety of delicious foods in an impeccably clean setting. The tidy, cozy atmosphere of the accommodations enhances the stay, making Hotel Britannia a consistently clean and comfortable choice for travelers.
Staff
The staff at Hotel Britannia are a remarkable highlight according to guest reviews, frequently praised for their politeness, attentiveness and overall exceptional service. Words such as attentive, friendly and helpful consistently appear, indicating a team that is dedicated to providing a welcoming and supportive environment. Notable mentions include specific staff members, such as Jeferson, who stands out for his particularly attentive service.
Guests frequently describe the reception team as very friendly, courteous and consistently ready to assist with any needs, fostering a pleasant and helpful atmosphere throughout the hotel. The service quality is often described as impeccable and top-notch, further enhanced by the staff's good knowledge of the city.
The excellent service extends beyond the front desk with employees across various departments, including the kitchen and breakfast areas, receiving commendations for their attentiveness and professionalism. This collective staff effort creates a very welcoming environment, making guests feel well-attended and comfortable during their stay.
Overall, the staff at Hotel Britannia are acknowledged as a key factor in the hotel’s positive reviews, making a significant impression on guests with their friendly demeanor, careful attention to detail and high standards of hospitality.
Wi-Fi
Hotel Britannia offers a mixed experience when it comes to WiFi connectivity. Some guests have found the WiFi to be good, highlighting it as a positive aspect along with cable TV. However, the general consensus indicates that the WiFi could use significant improvements. Many reviews point to weak signals, slow speeds and instability in the internet connection with mentions of insufficient and bad WiFi signals in various rooms. Guests have noted that the WiFi did not work very well and could be better, suggesting an overall need for enhancement in the hotel's internet services.
Pool
Hotel Britannia offers a diverse range of pools, catering to different preferences and needs. Guests have positive feelings towards the indoor and outdoor pool options, highlighting the lovely indoor pool and the natural charm of the outdoor one. Many appreciate the inclusion of a thermal pool and a whirlpool bathtub, adding to the overall guest experience.
Cleanliness of the pools has left some guests surprised and pleased, although there are some mentions of areas needing better cleaning and maintenance, particularly the heated pool, which has been noted as cloudy or slightly dirty in some instances. The heated pool also requires some repairs and better temperature regulation; it tends to be slightly warm rather than comfortably heated.
Guests have enjoyed features like live guitar music by the pool and the general lively atmosphere, although mosquitoes in the pool area and the leisure area cleaning have been points of concern for some. While the distance to the pool from certain parts of the hotel requires a 15-minute walk, guests still find the pool areas worth visiting.
Overall, the variety of pools available, coupled with amenities like the sauna, which can be turned on upon request, ensures that most guests have an enjoyable and relaxing stay with plenty of poolside entertainment and relaxation opportunities.
Parking
Hotel Britannia offers a variety of convenient parking options for its guests. The hotel provides ample and good parking facilities with many reviewers highlighting the spacious and comfortable nature of the parking areas. Guests appreciate the availability of covered parking and an internal garage, which adds an extra layer of convenience and protection for vehicles. The parking area is noted to be quiet and kept in good condition, making it a reliable choice for visitors. Additionally, there is free parking available and the hotel’s central location makes the parking very helpful. Despite some comments on the lighting, the overall feedback emphasizes the ease and accessibility of parking at Hotel Britannia.
Family
Hotel Britannia stands out as an ideal destination for families with children, catering excellently to their needs. The hotel offers separate rooms specifically designed for families, couples, children and even babies, ensuring a comfortable stay for all. The charming and welcoming environment is particularly suited for family trips, creating a pleasant and cozy atmosphere.
Families have access to a wide array of kid-friendly activities including a playground, swimming pool and indoor games like foosball and pool. The spacious family rooms and comfortable communal areas make it easy for families to relax and enjoy their stay. The chalets, equipped to accommodate whole families, are particularly noted for their impeccable British decoration and cozy feel.
Guests often celebrate special occasions like birthdays at the hotel, adding to the family-friendly ambiance. Comfortable and thoughtfully designed facilities ensure that both children and seniors have an enjoyable experience, making it a perfect choice for multigenerational trips. The hotel’s setting and amenities make it very accessible for all family members, providing an impeccable stay for those traveling with children and elderly relatives.
Heated Pool
Hotel Britannia features a heated pool that is particularly appreciated during cold weather, offering a comfortable and pleasant swimming experience. Guests often note that the heated pool is a good addition to the hotel's amenities, highlighting its utility. However, there are some concerns regarding the pool's size, as some find it smaller than expected. Additionally, the heated pool area could benefit from some repairs, enhancements in cleanliness and increased warmth, as it is only slightly warm and occasionally described as dirty.
While the heated pool lacks a bit of charm and requires scheduling for use on Sundays, it remains a popular spot among guests, often recognized for making the hotel stay more enjoyable. Alongside other amenities such as the sauna, the heated pool significantly contributes to the hotel's appeal, despite the noted areas needing improvement.
Outdoor Pool
Nestled in an ideal location, the outdoor area of Hotel Britannia offers a serene retreat adorned with plants and flowers, creating a pleasant and inviting atmosphere. The hotel's outdoor heated pool is well-maintained and of a good size, perfect for a relaxing dip. Enhanced by beautiful decoration and pleasant lighting at night, the pool area becomes an enjoyable space to unwind. The overall exterior and garden spaces complement the tranquil ambiance, making the outdoor facilities a standout feature of this accommodation.
Indoor Pool
Hotel Britannia's indoor pool receives consistently high marks from guests. They frequently highlight the heated pool, praising it for maintaining an ideal temperature that makes swimming enjoyable. The pool's warmth is a recurrent positive aspect in the reviews with mentions of it being a hot water pool. Guests also appreciate the hotel's additional wellness facilities, such as a sauna and a friendly indoor gym, which together enhance the overall experience. Though some note that the pool is small, its excellent temperature control and complementary amenities ensure a satisfying visit.
Yes, Hotel Britannia has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Britannia.
No, Hotel Britannia doesn't allow dogs.
Yes, parking facilities are available at Hotel Britannia.