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Summary of reviewsThe Red Lion Hotel Pendleton is highly praised for its convenient and accessible location, right off the highway and close to the freeway, making it an ideal choice for travelers. Despite its proximity to major roads, the hotel remains remarkably quiet, offering a peaceful retreat. Guests frequently highlight the beautiful views, particularly from the lobby and some guest rooms and appreciate the spacious and clean rooms with direct access to outdoor grassy areas.
The hotel offers great value with easy check-in and ample parking. Its rooms are notably spacious and clean and the pet-friendly environment with excellent outdoor areas for dog walking adds to its charm. Guests enjoy the serene atmosphere and comfortable beds, contributing to restful stays.
However, the hotel falls short in dining options with consistent disappointment regarding the closure of the on-site restaurant and bar, as well as the lack of breakfast offerings. These constraints have been a significant inconvenience for many guests.
In terms of cleanliness, while some areas and rooms are very clean, the hotel does struggle with dated décor and occasional issues with mold, mildew and poorly cleaned surfaces. Nonetheless, housekeeping staff are dedicated, often going the extra mile to ensure cleanliness.
The standout feature of the Red Lion Hotel Pendleton is its friendly and accommodating staff. Guests frequently commend the front desk team and other personnel for their warmth, professionalism and dedication, significantly enhancing the overall experience.
In conclusion, the Red Lion Hotel Pendleton offers a blend of convenience, comfort and exceptional service, making it a preferred choice for travelers, despite some drawbacks in dining and overall cleanliness maintenance. Show more
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Categories
Dog Friendly Hotel
Red Lion Hotel Pendleton welcomes two pets of any size for a fee per stay. This hotel provides pet-friendly accommodations, making it suitable for travelers with pets.
Family Friendly Hotel
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Room - Disability AccessCable TV is available in this room.
ADA features include handrails in the bathroom, Braille door numbers, flashing phone and smoke alarm and a lowered peephole
Queen Room with Two Queen Beds - Disability AccessCable TV is available in this room.
ADA features include handrails in the bathroom, Braille door numbers, flashing phone and smoke alarm and a lowered peephole
Queen RoomCable TV is available in this room.
Queen Room with Two Queen BedsCable TV is available in this room.
King RoomThe unit has 1 bed.
Guest Reviews
6.2
Rated
Location
The Red Lion Hotel Pendleton is praised for its highly convenient and accessible location, right off the highway and close to the freeway. Guests appreciate its easy access and proximity to various destinations, including the city center and a nearby casino. Despite its closeness to major roads, the hotel remains remarkably quiet, offering a peaceful retreat.
Travelers frequently highlight the beautiful views from the hotel, especially from the lobby and some guest rooms. These scenic vistas contribute to the overall sense of tranquility and comfort. Many reviews mention the hotel's grass areas, which enhance the pleasant atmosphere.
The convenience of the location is complemented by the clean, comfortable and well-appointed rooms with some located on the ground level, offering direct access to outdoor grassy spots through sliding glass doors. Positive feedback also highlights the hotel's great value, ease of check-in and check-out and ample parking.
In summary, the Red Lion Hotel Pendleton stands out for its ideal and quiet location, scenic views and overall comfort, making it a top choice for travelers seeking both convenience and relaxation.
Breakfast
At the Red Lion Hotel Pendleton, many guests expressed disappointment regarding the lack of breakfast options. Multiple reviews highlighted that there was no continental breakfast available and the hotel restaurant and bar were often closed, citing staffing issues and COVID-19 as reasons. Additionally, there were no alternative breakfast arrangements or even coffee makers in the rooms, which left guests feeling underwhelmed. While some understood the limitations ahead of their stay, the general sentiment suggested the absence of these amenities significantly impacted their experience.
Dinner
Travelers visiting the Red Lion Hotel Pendleton have regularly expressed disappointment with the dining options available. Reviews consistently highlighted that the restaurant and bar were closed, which posed a significant inconvenience, especially for those who had selected the hotel with the expectation of on-site dining. Guests pointed out that the unavailability of the restaurant and lounge reduced the overall convenience and experience of their stay. Additionally, mentions of the need to request coffee pots from the front desk underscored further inconveniences related to amenities. Overall, the dependable closure of the restaurant and bar seems to have been a recurrent issue for many guests seeking dining options on the hotel premises.
Rooms
The Red Lion Hotel Pendleton offers spacious and clean rooms with beautiful mountain views, making it a great value choice for many travelers. Guests frequently mention the large, comfortable rooms and appreciate the additional amenities such as two sinks, a deck and plenty of parking, even for larger vehicles like trucks and trailers. The hotel is pet-friendly with excellent outdoor areas for dog walking and it's conveniently located close to the freeway.
While the hotel's rooms are generally clean and comfortable, some reviews indicate that the décor is somewhat dated and there have been occasional issues with room readiness and air conditioning. Despite these minor setbacks, guests enjoy quiet and pleasant stays with particularly high praise for the clean and spacious environment.
The clean pool, accommodating staff and serene atmosphere contribute to a positive experience, making the Red Lion Hotel Pendleton a pleasant place to stay, especially for those who value space and scenic views.
Beds
Guests of the Red Lion Hotel Pendleton frequently note the comfort of the beds, describing them as clean and very comfortable. Many highlighted enjoying a good night's sleep in quiet rooms, underscoring the overall comfort of the beds. Some did experience issues, mentioning lumpy pillows and mattresses or beds that felt too soft or old, occasionally resulting in back pain. Despite these occasional negatives, the general sentiment leaned towards praising the beds for providing a pleasant and restful experience. The hotel's clean and well-maintained beds contributed positively to their stays.
Cleanliness
Nestled with great views and spacious rooms, Red Lion Hotel Pendleton offers a mixed experience in terms of cleanliness. Guests have appreciated the clean, comfy beds and spotless towels and sheets, highlighting the hotel’s strong points in providing a comfortable stay. The front desk area, lobby and some rooms have been described as immaculate, reflecting a welcoming first impression.
However, the property itself is generally described as outdated with old furniture and a tired facade. Despite some areas being very clean, many guests noted that the entire building could use a fresh coat of paint and new wallpaper. Certain rooms and bathrooms fell short of cleanliness standards with reports of mold, mildew and poorly cleaned surfaces. The carpet condition specifically received criticism, suggesting a need for a wash or replacement.
The hotel seems to handle the challenge of being pet-friendly well with specific mentions of clean rooms for guests with pets. Housekeeping has shown dedication, particularly with some staff going the extra mile to ensure cleanliness. Nevertheless, issues such as dust on furniture, cobwebs and dirty bathrooms have been recurring themes.
In summary, while Red Lion Hotel Pendleton succeeds in providing large, clean spaces in some areas, it clearly requires a more consistent cleaning regimen and updates to its facilities to ensure a universally pleasant experience for guests.
Staff
Red Lion Hotel Pendleton boasts a remarkably friendly and accommodating staff, making it a standout feature of the stay. Guests frequently highlighted the warmth and professionalism of the front desk team with many staff members, including Tom, Dee, Jamie and others, receiving special mentions for their kindness and helpfulness. Whether assisting with check-ins or providing valuable information about the local area, the employees consistently went above and beyond to ensure a pleasant experience.
The welcoming atmosphere extends to all areas of the hotel, from the morning staff to the housekeepers and maintenance team. Even in instances of being short-staffed, the team managed to maintain high standards of service. The positive interactions guests had with staff members, who are described as polite, courteous and professional, left a lasting impression and were often cited as a highlight of the visit.
In contrast, there were occasional mentions of unfriendly staff, but these instances appear to be overshadowed by the overwhelmingly positive feedback. Overall, the hotel's staff, noted for their exceptional hospitality and dedication, significantly contributed to the enjoyable ambiance and made a substantial impact on guests' experiences.
No, Red Lion Hotel Pendleton doesn't have any pool.
No, a spa isn't available at Red Lion Hotel Pendleton.
Yes, Red Lion Hotel Pendleton welcomes dogs.
No, parking facilities aren't available at Red Lion Hotel Pendleton.