4-Star HotelSummary of reviews related to the '4 Star' categoryAnna Hotel offers a mixed experience that many guests find falls short of its advertised four-star standard. The hotel itself is new, well-maintained and receives good attention at the reception. It’s clean, elegant and an ideal choice for travelers visiting the city. However, recurring issues are noted, particularly with room service and the breakfast offerings, which are often described as subpar and not meeting the 4-star expectations. The breakfast menu, in particular, is frequently criticized for being cold and not up to the mark, suggesting more of a 3-star quality.
Additionally, there are technical defects throughout the building, inadequate heating during colder months and limited room service. The restaurant closes early, which has been a point of inconvenience for some guests. On the positive side, the price-performance ratio is considered good, making it a budget-friendly option for a four-star experience. However, several visitors indicated that a three-star rating would be more accurate for what is offered.
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