3-Star HotelThe hotel offers a spa, a sauna, a fitness center, a tennis court, and both indoor and outdoor swimming pools. It is located a short walk from Kleptuza Lake, providing both relaxation and activities.
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Summary of reviews related to the '3 Star' categoryBalneocomplex Kamena, a three-star hotel, has received mixed reviews concerning its facilities and services. Many guests feel that the service level, especially in the restaurant, falls below what is typically expected for a three-star establishment. Some have noted that the price seems more fitting for a five-star hotel, which raises concerns about its value for money.
Despite these drawbacks, the hotel is described as clean and warm. However, there are mentions of dirty carpets, damaged bathrobes and moldy bathrooms with torn wallpapers, which indicate areas needing improvement. The hotel appears dated with several reviewers commenting on its old and used appearance, reminiscent of the Soviet era. Guests have noted that despite some new colors, it hasn't significantly shaken off its old socialist charm.
Facilities seem to mismatch the size of the hotel with the pool in particular being undersized for such a large complex. In the heat of summer, the lack of air conditioning adds to guests' discomfort. Despite these criticisms, the hotel manages to align the price with the quality of accommodations offered, but only just. Overall, it seems that the hotel has areas that require modernization and service improvements to genuinely meet the expectations of a three-star rating.
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