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Summary of reviewsQuality Inn Payson offers a delightful retreat for guests seeking a serene and convenient getaway. Nestled in a lush, tree-filled location, the hotel is strategically positioned for exploring the vibrant activities of Payson and the Phoenix road. Guests appreciate its proximity to local shops, restaurants, and attractions while enjoying a peaceful atmosphere away from heavy traffic. The hotel is notably pet-friendly, with large green spaces perfect for both leisurely strolls and accommodating travelers with dogs.
Guests consistently praise the spacious and clean rooms, which provide comfort and modern amenities like fridges, microwaves, and coffee makers. Many guests enjoy the cozy beds and appreciate the availability of private balconies with scenic views. The hotel grounds are beautifully landscaped, enhancing the overall pleasant experience.
The breakfast at Quality Inn Payson is frequently lauded for its variety and quality, with offerings that include eggs, sausage, fresh fruit, and yogurt. Visitors find the breakfast to exceed typical expectations, especially appreciating the friendly and attentive staff who ensure a well-stocked buffet.
Quality Inn Payson stands out for its exceptional staff, who receive abundant praise for their friendliness and helpfulness. Guests commend individuals at the front desk for their warm service and attentiveness, contributing significantly to a welcoming environment.
While there were some concerns, such as occasional maintenance issues and the inconsistent availability of the pool area, the positive experiences largely prevail. The hotel's blend of location, cleanliness, spacious accommodations, and outstanding staff makes it a compelling choice for travelers seeking comfort and relaxation, with added charm for pet owners and those appreciating a tranquil escape. Show more
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Dog Friendly Hotel
This hotel welcomes pets in designated rooms for an additional fee. There is a grassy courtyard with waste stations on the property.
Hotel with Swimming Pool
The hotel provides a swimming pool. This allows guests to unwind and have fun during their visit.
Outdoor Pool
Accessible Hotel
This hotel provides accessible rooms, including a 1 King Bed, No Smoking, Accessible room and rooms with accessible tubs. It also offers marked disabled parking spaces and wheelchair-accessible parking.
Hotel with Outdoor Pool
Quality Inn Payson provides an outdoor pool for guests. This amenity allows guests to relax and enjoy their leisure time, enhancing their overall stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
Room Types
Deluxe King Room with Patio - Non-SmokingFeaturing cable TV, this room is equipped with tea and coffee-making facilities.
Standard Queen Room with Two Queen Beds and Patio - Non-SmokingFeaturing cable TV, this room is equipped with tea and coffee-making facilities.
Standard King Room with Work Area and Patio - Non-SmokingFeaturing cable TV, this room is equipped with tea and coffee-making facilities.
Deluxe Oversized King Room with Patio - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This family room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 2 beds.
King Room with Roll-In Shower - Accessible/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
King Room with Accessible Tub - Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Quality Inn Payson is nestled in a charming setting abundant with trees and greenery, offering guests a peaceful retreat. Its strategic location makes it a convenient choice for those traveling through Phoenix road and exploring the vibrant activities of Payson. Visitors praise the hotel's proximity to local shops, restaurants, and antiquing spots, making it easy to enjoy everything the town has to offer.
With its clean facilities, the hotel provides a comfortable stay, enhanced by a delightful breakfast and the chance to enjoy wildlife up close. The property is spacious and pet-friendly, making it an attractive choice for travelers with dogs. Guests appreciate its relative seclusion, tucked just on the outskirts of town, which offers a quieter atmosphere away from heavy traffic while still being close to essential services like food, gas, and the Maverick.
The open, green spaces between the buildings are perfect for a leisurely stroll, contributing to the overall homey feel of the hotel. Moreover, this beautiful setting is complemented by the warm and attentive staff, ensuring guests have a restful stay. With exits on both the main and side streets, accessing the property is convenient and easy. Overall, Quality Inn Payson's blend of location, cleanliness, and serenity makes it a compelling choice for those seeking a pleasant getaway in a beautiful town.
Breakfast
Quality Inn Payson appears to offer a generally well-received breakfast experience for its guests. The morning spread includes a variety of options, such as eggs, sausage, bread, fruits, yogurt, coffee, and tea, catering to different tastes. Many guests appreciate the extensive selection and the hot breakfast items, which are often described as excellent and even exceptional, resembling more of a restaurant-like experience. The breakfast buffet is referred to as amazing by some, with others noting its unexpected abundance.
The free breakfast is considered a significant advantage and a delightful addition to the stay, with some pointing out how it surpasses typical expectations for continental breakfasts at similar establishments. Families with children reportedly find the breakfast offerings appealing, and the friendly and helpful staff members enhance the overall experience, maintaining the stock efficiently during busy mornings.
However, not all experiences are uniformly positive, as a few guests mention dissatisfaction with the quality and presentation, citing issues such as the use of plastic dishes and a reliance on frozen or instant products. Additionally, accessing the breakfast in a separate building was noted by some as a minor inconvenience.
Overall, for most visitors, the breakfast at Quality Inn Payson stands out as a delightful part of their stay, marked by variety, dedicated staff, and an impressive spread that many consider to be among the best they've experienced in a hotel setting.
Rooms
The rooms at Quality Inn Payson garner significant praise for their spaciousness and comfort. Many guests noted the large size of the rooms, often describing them as huge, with plenty of room to stretch out. Cleanliness is another frequent highlight, with numerous reviews emphasizing that the rooms are both clean and comfortable, adding to an overall pleasant stay. The beds are often described as cozy and comfortable, ensuring a good night's rest.
In addition to the individual room amenities like fridges, microwaves, and coffee makers, some guests appreciated the availability of private balconies offering beautiful views and the perfect spot to relax. The hotel's grounds also receive positive feedback for their beautiful landscaping, offering a serene environment for morning coffee or walking a dog.
Despite the generally favorable comments, a few guests encountered issues such as a peculiar smell in some rooms, dirty carpets, and bathroom drainage problems. However, the positive experiences, especially the large, clean rooms and friendly, helpful staff, appear to outweigh the negatives.
Overall, Quality Inn Payson is noted for its good location and value for the money, with guests recommending it for those seeking spacious and comfortable accommodations.
Beds
Travelers staying at the Quality Inn Payson generally appreciated the comfort of the beds, which were frequently described as very comfortable, cozy, and clean. Guests noted the comfort of both the mattresses and pillows, often highlighting a restful night's sleep. Many found the beds to be equipped with cozy comforters and noted the quality of the sheets and towels. While most feedback leaned toward comfort and satisfaction with the bedding, there were occasional mentions of dissatisfaction, such as hard mattresses and, more concerning, bed bugs in some rooms. Despite these few negative experiences, the overwhelming sentiment was that the hotel provides a comfortable sleeping experience, assuring a restful night's sleep for most visitors.
Cleanliness
Quality Inn Payson seems to strike a balance between cleanliness and comfort, as reflected in various guest experiences. The rooms are frequently described as clean, spacious, and quiet, providing a calm retreat for travelers. Guests appreciated the well-maintained property, often noting that the grounds were nicely kept. The hotel's convenient location and ample room sizes are other highlights. Many reviewers found the beds to be comfortable and were pleased with the overall cleanliness of their accommodations.
Despite some positive aspects, there were occasional concerns about maintenance. Some guests mentioned that certain areas, like the bathroom floors or carpets, could use more thorough cleaning. Issues like broken amenities or unpleasant odors affected the experience for some visitors. In addition, the presence of bed bugs and cigarette smells was noted by a few reviewers as needing attention.
Breakfast offerings received mixed reviews, with some guests appreciating the effort of the breakfast staff, while others found certain items less appealing. The staff, however, are consistently described as friendly and welcoming, often going above expectations to ensure guests have a pleasant stay.
Overall, Quality Inn Payson is seen as a good option for travelers seeking clean and comfortable accommodations with friendly service, although minor improvements could enhance the guest experience further.
Staff
At the Quality Inn Payson, the standout feature that numerous guests consistently highlight is the remarkable service and warmth provided by the hotel staff. Visitors frequently commend the staff for being friendly, helpful, and accommodating, with particular praise for the front desk team. Individuals like Michelle and Stephanie are often mentioned for going above and beyond in attending to guest needs. Many guests appreciate the personable interaction, noting the staff’s kindness, attentiveness, and pleasant demeanor. Whether it's the housekeeping team or those managing breakfast, the staff’s commitment to maintaining a welcoming and efficient environment is apparent. It’s clear that the team at Quality Inn Payson excels in creating an inviting atmosphere, ensuring guests feel valued and respected during their stay.
Pool
At the Quality Inn Payson, there appears to have been a recurring issue with the pool being frequently out of service. Several guests noted their disappointment upon arrival when they discovered that the pool, along with the hot tub and spa, was closed for repairs or out of order without any prior notice on the website. Despite these setbacks, some guests found the pool area to be pleasant and expressed satisfaction when it was accessible, describing it as nice and clean. The breakfast offerings also received positive remarks, highlighting a complimentary amenity that adds value to the stay. Overall, while the pool's availability might be inconsistent, guests seem to largely appreciate the hotel's offerings tied to their visit.
Dog Friendly
Quality Inn Payson is a haven for dog owners traveling with their furry companions. The hotel stands out with its extensive dog-friendly amenities, making it a popular choice for pet travelers in Payson. Guests consistently appreciate the large, beautifully landscaped grassy courtyard, which offers ample space for dogs to roam and play. Many rooms feature convenient patio doors that open directly to this green space, making it easy for quick pet breaks.
The hotel charges a reasonable fee of $20 per night for dogs, which guests find valuable given the access to such a well-maintained pet area. The property's ability to accommodate pets effectively meets the needs of many travelers seeking a comfortable and inclusive stay for their dogs. Additionally, the availability of doggie poop bags, although not always adequately stocked, is a thoughtful touch for pet owners.
Besides catering well to dogs, the hotel also garners positive feedback for its good breakfast and accommodating service, making it a top choice for travelers with pets in Payson.
Yes, Quality Inn Payson has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn Payson.
Yes, Quality Inn Payson welcomes dogs.
No, parking facilities aren't available at Quality Inn Payson.