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Summary of reviewsThong's Inn Hotel Kualanamu offers travelers a convenient and comfortable stay, notably for those in transit due to its close proximity to Medan's KNO Airport. The hotel provides a complimentary shuttle service, enhancing the ease of airport transfers. Guests appreciate the peaceful and spacious rooms, often described as clean, comfortable, and reminiscent of cozy cottages, with efficient air conditioning and a tranquil garden setting adding to the charm.
The hotel staff receives high praise for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere. The pool area is a delightful feature, noted for its expansive size and serene environment, providing a great space for relaxation.
Guest reviews on the dining experience are mixed, with some highlighting specific dishes as delicious, though aspects like food presentation and variety could improve. The breakfast offers a hearty buffet with traditional Asian options, attracting both praise and criticism depending on individual preferences and dietary needs.
The bedding is generally praised for its comfort, although there are occasional concerns about linen quality. Overall, Thong's Inn Hotel presents excellent value, with its combination of a prime location, attentive staff, and pleasant accommodations positioning it as a reliable choice for travelers seeking a convenient retreat near Kualanamu.
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