The Heritage Pattaya Beach Resort-SHA

Pattaya South 12.90724100, 100.86060200 , 435 Moo 12, Pratumnak Soi 6 Road, Nongprue, Banglamung (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Heritage Pattaya Beach Resort-SHA is ideally situated for those seeking a serene beachfront escape. Nestled between Pattaya Beach and Jomtien Beach, the resort offers stunning views and direct access to Dongtan Beach, ensuring a peaceful environment away from city noise. With its traditional architecture and expansive pool area, guests are treated to a visually appealing and relaxing stay.

Guests often praise the breakfast offerings for their variety and quality, despite some mixed reviews regarding dietary options. The rooms are lauded for their spaciousness, cleanliness, and comfort, with many offering beautiful sea and pool views from private balconies. Families are particularly drawn to the resort's family-friendly amenities, including water play areas for children.

Impeccable cleanliness across hotel grounds and pools adds to the tranquil experience, although some minor updates in common areas and amenities are suggested. The resort staff leave a lasting positive impression through their friendly and attentive service, enhancing the overall guest experience, though occasional language barriers are noted.

The direct beach access is a standout feature, providing guests with easy seaside enjoyment, complemented by ocean views and uncrowded tranquility. However, limited dining options are a drawback, as an operational on-site restaurant and nearby alternatives are desired. The pool facilities are praised for their size and design, offering a relaxing retreat for both adults and children.

Overall, The Heritage Pattaya Beach Resort-SHA is acknowledged as a commendable four-star establishment with potential for higher standards through improvements in dining and facility updates. Its exceptional beachfront location, picturesque setting, and conducive environment for family vacations make it a valued choice for a relaxing getaway.
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Beachfront Resort
This property is located beachfront, offering direct access to the sand. It features multiple swimming pools, including one with a waterslide, and provides ocean views from some of its rooms.

Resort near The Beach
Located on Pratumnak Road, The Heritage Pattaya Beach Resort offers easy access to the beach. The resort features comfortable rooms, a swimming pool, and a beachfront restaurant. Its convenient location and beach amenities make it a good choice.

Resort for Honeymoon
Offers a serene and private environment away from the city's hustle, perfect for a honeymoon. The resort provides comfortable accommodations and excellent service. The SHA certification ensures a safe and healthy environment.

4-Star Resort
Situated on Pratumnak Soi 6 Road, this resort offers a blend of comfort and convenience. The SHA certification ensures that it meets required safety and hygiene standards.

Resort with Outdoor Pool
This resort offers an outdoor swimming pool facility. It also includes a kids' pool and a waterslide for added family fun.

Resort with Children's Pool
Offers a pool and beachfront location that can be enjoyable for families. The SHA certification ensures adherence to safety and hygiene standards.

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Children's Pool    Outdoor Pool  


Room Types
Deluxe Double Room This spacious room features a private balcony, a flat-screen TV, and a DVD player.

Deluxe Double or Twin Room with Pool Access (Lagoon Room) This spacious room features a private balcony with direct pool access and a seating area. It has a flat-screen TV and DVD player.

Deluxe Double or Twin Room with Garden View This spacious room features a private balcony with garden views. It has a flat-screen TV and DVD player.

Deluxe King Room with Ocean View This room features views a private balcony with pool and sea views. It has a flat-screen TV and DVD player.

Junior Suite Suite features a balcony, a flat-screen satellite TV and a DVD player. It has a microwave, a minibar and an electric kettle. A bathtub is included in an en suite bathroom.

Family Room This family room has a balcony, a minibar and a DVD player.

Ocean View Suite This suite has a balcony, a microwave and a satellite TV.

Deluxe Twin Room A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious twin room. The unit has 2 beds.

Deluxe Room The unit has 1 bed.

Deluxe Twin Room The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
The Heritage Pattaya Beach Resort offers a truly fantastic location for guests seeking a beachfront experience in Pattaya. Situated right by the beach, the hotel's direct access to the stunning Dongtan Beach makes it an ideal spot for those who love sun, sand, and sea. Its tranquil setting in the quiet Jomtien beach area provides guests with a calm atmosphere for relaxation, away from the noise and bustle. The resort is nestled between Pattaya Beach and Jomtien Beach, allowing for convenient exploration of both areas. While it is slightly removed from the city center, guests can enjoy the peace and privacy it affords.

The resort's beautiful traditional style architecture complements the breathtaking views of the beach, ensuring guests have a visually appealing stay. With a large pool area and a clean, sparsely populated beach just a few steps away, visitors can indulge in a serene escape. The property is well-positioned for relaxation, offering a great blend of quietness and proximity to local attractions.

In summary, The Heritage Pattaya Beach Resort boasts a superb location that harmonizes beachfront access with a peaceful environment, making it a wonderful choice for a serene getaway.

Breakfast
Guests at The Heritage Pattaya Beach Resort-SHA generally find the breakfast offerings to be satisfactory, with many appreciating the variety and quality of the selection. Described as hearty, versatile, and abundant, the breakfast includes a buffet with numerous options that change daily. This pleasant variety is noted as a highlight, with some guests even calling the breakfast magnificent or describing it as excellent. The service also seems to complement the meal well, with excellent staff contributing positively to the experience.

However, opinions vary, as some guests feel that the breakfast could be better or more varied, specifically mentioning a lack of options for Western Europeans and Muslims. A few guests describe the breakfast as average or even lackluster compared to other Thai resort standards. Nevertheless, certain highlights, like the omelette station, stand out and are appreciated by visitors. Despite some criticisms, the breakfast experience is generally viewed as decent, with good selections and the added appeal of enjoying the meal with a beach view.

Dinner
At The Heritage Pattaya Beach Resort-SHA, guests often encounter limited dining options, particularly for lunch and dinner. While the hotel provides breakfast, there is a notable absence of an operational restaurant or bar for the rest of the day, compelling visitors to look elsewhere for meals. This limitation is often highlighted by those mentioning the lack of nearby dining alternatives, which necessitates venturing out to find suitable options. However, the nearby night market provides a welcome choice for those willing to explore beyond the hotel premises. Additionally, some guests mention accessibility issues within the hotel itself, particularly noting that not all rooms are easily reached by elevator, which can be challenging for families with children.

Rooms
The Heritage Pattaya Beach Resort-SHA receives high praise for its spacious and comfortable accommodations. Guests frequently highlight the large, well-maintained, and clean rooms, noting their exceptional size that often surpasses expectations. Many rooms feature balconies with beautiful views, including vistas of the sea and pool, which are particularly appreciated by visitors seeking a serene escape. The resort's simple yet well-equipped rooms boast comfortable beds and are tidily managed, with regular cleaning services ensuring a fresh environment throughout the stay. The unique direct pool access from some first-floor rooms adds convenience and appeal. Although the air conditioning is effective, it is occasionally mentioned as being slightly noisy. Despite this minor drawback, the combination of expansive layouts, pleasant views, and strategic location close to the sea contributes to a satisfying and memorable guest experience.

Beds
Guests at The Heritage Pattaya Beach Resort-SHA have had varied experiences with the beds, leaning mostly towards the positive. Visitors have appreciated the clean and large beds, noting that some found them quite comfortable, with mattress toppers provided for additional comfort. A fraction of reviewers went so far as to say that the beds are so comfortable that getting up in the morning is a challenge. Others enjoyed soft bedding and found the quality of the beds to be adequate.

However, there were mentions of hard beds and pillows that detracted from the sleep experience for some, with descriptions ranging from rock hard to wooden-like mattresses. A few guests found the beds to be small and complicated, while others suggested that a more comfortable mattress and softer pillows could enhance the stay. Despite these mixed reviews on firmness, the consensus was that many guests slept well and appreciated the bedding arrangements overall.

Cleanliness
The Heritage Pattaya Beach Resort-SHA is frequently praised for its impeccable cleanliness. Guests highlight the spacious and very clean rooms, which are diligently maintained by the attentive cleaning staff, ensuring a comfortable stay. The overall hotel grounds are well-maintained, with guests noting the spotless environment and clean spaces throughout the facility. Though some reviews mention that certain common areas and hallways could be cleaner, and that towels and air conditioning units might benefit from refurbishment, the hotel's cleanliness continues to impress. The beautiful, expansive swimming pools and surrounding areas are appreciated, although occasional improvements are suggested. The hotel offers a tranquil environment, free of noise and bugs, and a serene, nearby beach contributes to a peaceful experience. Overall, The Heritage Pattaya Beach Resort-SHA consistently meets guests' expectations for a clean and well-maintained stay, with diligent daily room cleaning contributing to its reputation for excellence.

Staff
The Heritage Pattaya Beach Resort-SHA consistently impresses guests with its exceptional staff, who are often described as friendly, helpful, and efficient. Many reviewers highlight the warm and accommodating nature of the staff, noting their readiness to assist with any issue and their eagerness to help. The staff's polite demeanor and attentiveness contribute significantly to the overall positive experience, whether it's dealing with reception or ensuring seamless luggage handling. Various guests commend the team's ability to provide excellent service with a smile, making visitors feel valued and cared for throughout their stay. While the majority appreciate the staff’s efforts, there have been some remarks about language barriers, with a few noting that most staff do not speak English. However, overall, the courteous and responsive staff has left a lasting impression on guests, enhancing the enjoyment of their stay at the resort.

Wi-Fi
The wifi experience at The Heritage Pattaya Beach Resort-SHA appears to be mixed. While guests generally find the internet to work well around the hotel, connectivity issues seem to arise in specific areas such as the breakfast area and guest rooms, where the signal often drops out or becomes non-existent. During peak hours, the wifi can be unreliable, struggling to handle demand and resulting in slow service. However, in quieter periods, such as deep at night, the wifi performs better. Overall, despite some positive feedback, there are frequent concerns about the wifi quality throughout the resort.

Pool
The pool facilities at The Heritage Pattaya Beach Resort-SHA are consistently praised for their impressive size and cleanliness. Guests frequently highlight the enormous and beautiful pool area, describing it as a relaxing and calm environment perfect for unwinding. The impressive design offers direct access to the beach, bringing added convenience and enjoyment to visitors. With multiple large pools available, the resort caters well to both adults and children, featuring fun elements such as waterslides for the younger guests. Though generally well-maintained, there are occasional mentions of the need for repairs and improvements, such as additional seating and poolside amenities. Despite minor drawbacks, the expansive pool area remains a standout feature of the resort, often cited as a major highlight of their stay.

Beach
Nestled in a prime location, The Heritage Pattaya Beach Resort offers convenient and direct access to the nearby sea, allowing guests to step out of the hotel and find themselves at the water's edge with ease. The proximity to the beach is undoubtedly a key highlight, providing immediate access that is ideal for those looking for a quick seaside escape. Guests can enjoy a pleasant stroll to the beach through various entrance points, including an additional entrance door for extra convenience.

The views from the hotel are particularly noteworthy, as many rooms boast scenic vistas of the sea, with tables offering beach views and balconies providing a picturesque outlook over the ocean. This adds an extra dimension to the resort experience, with the beautiful views from higher floors enhancing the stay.

Additionally, services such as food and beverages are accessible at the beach, ensuring that guests have everything they need for a relaxing day by the water. The shaded areas on the beach offer a comfortable retreat from the sun, making it an appealing spot for those seeking relief from the heat.

While the beach itself may not be ideal for everyone, with some describing it as not very nice or clean, its immediate proximity to the hotel remains a strong advantage, and it is noted for being uncrowded, allowing guests to enjoy tranquil seaside moments without the bustle of larger crowds.

Overall, while the quality of the beach might vary, its strategic location alongside the hotel provides a valuable convenience for guests, complemented by stunning ocean views and easy access to local markets, food services, and a wonderful supermarket next to the beach, making it a practical and alluring aspect of a stay at The Heritage Pattaya Beach Resort.

Family
Nestled by the sea, The Heritage Pattaya Beach Resort presents an ideal setting for a quiet and relaxing family vacation. Families consistently appreciate the hotel for its suitability for children and the thoughtful amenities provided, which include water play equipment that keeps young guests entertained. The resort features a simple yet appealing water park, creating an enjoyable backdrop for both kids and adults. With its tranquil atmosphere, it sets the stage for those seeking a serene coastal getaway with family. Guests have found the overall experience to be pleasant and well-worth the price, making it a standout choice for families looking to unwind in a picturesque environment.

4 Star
The Heritage Pattaya Beach Resort-SHA offers a mixed experience when it comes to its four-star rating, facilities, and services. While some guests consider the hotel to be decent and even exceptional, others feel it does not fully meet the expectations tied to its alleged four-star status. The resort shows potential to rise to a five-star level, with its luxurious ambiance and comfortable accommodations. However, certain areas such as service quality and food offerings are noted as lacking, and guests mention that the hotel needs some repairs and updates to truly fit the four-star category. Despite these shortcomings, guests recognize the hotel as a four-star establishment with a commendable atmosphere.

Beachfront
The Heritage Pattaya Beach Resort-SHA offers an exceptional beachfront location that is consistently praised by its visitors. Guests appreciate the picturesque setting, as the hotel is directly on the shore, providing easy access to the beach just steps from the premises. The accommodations feature stunning ocean views and the convenience of being nestled right by the sea, offering private access to the sandy shores. This prime location enhances the overall experience, making it an ideal choice for those looking to enjoy the beauty of the beach right at their doorstep.


Yes, The Heritage Pattaya Beach Resort-SHA has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at The Heritage Pattaya Beach Resort-SHA.

No, The Heritage Pattaya Beach Resort-SHA doesn't allow dogs.

No, parking facilities aren't available at The Heritage Pattaya Beach Resort-SHA.

No, The Heritage Pattaya Beach Resort-SHA doesn't have a gym.

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