Grand Palazzo Hotel - SHA Extra Plus
Pattaya Central
12.94512700,
100.89256700
,
292 Moo.6, Petchtrakul Rd., Naklua, Banglamung,
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Summary of reviewsGrand Palazzo Hotel - SHA Extra Plus enjoys a favorable location in North Pattaya, providing guests with easy access to key attractions and amenities. Its proximity to popular shopping centers like Terminal 21 and Central Marina, as well as to Big C and local night markets, enhances its appeal. Guests appreciate the short walk to the beach and the convenience of a nearby 7-Eleven. The hotel's shuttle services and connectivity via local transport routes contribute to an effortless exploration of the city. Guests commend the spacious and comfortable rooms, alongside attentive staff, making it an ideal choice for exploring North Pattaya.
The hotel's breakfast offering is notable for its Asian cuisine, with diverse options such as noodle, rice, and egg stations, complemented by fresh guava and pomegranate juices, and intricate desserts. While praised for its taste and quality, the breakfast could benefit from more variety, particularly for those preferring European-style options.
The rooms are celebrated for their exceptional spaciousness, often compared to mini condos, with large balconies and well-equipped bathrooms. Cleanliness is consistently highlighted, with daily room service and comfortable bedding ensuring a relaxing retreat. However, some guests feel that the decor could be more engaging.
Cleanliness throughout the hotel is praised, though there are mention of some improvements needed, such as bathroom configurations and hallway conditions. The staff's commitment to maintaining cleanliness adds to the overall pleasant atmosphere. The helpfulness and friendliness of the staff are frequently noted, with efficient service at check-in and multilingual capabilities enhancing guest satisfaction.
The gym receives mixed feedback due to unavailable facilities and aging equipment, while the pool is appreciated for its size and cleanliness, despite limited sun exposure and occasional maintenance issues. The beds receive positive remarks for their comfort and ample size, contributing to a restful stay.
The hotel's five-star rating is often questioned, with guests feeling it aligns more closely with a three-star experience due to facility limitations and breakfast offerings. Nevertheless, the strategic location, spacious rooms, and welcoming staff ensure a generally positive experience for visitors at the Grand Palazzo Hotel.
Categories
The hotel's breakfast offering is notable for its Asian cuisine, with diverse options such as noodle, rice, and egg stations, complemented by fresh guava and pomegranate juices, and intricate desserts. While praised for its taste and quality, the breakfast could benefit from more variety, particularly for those preferring European-style options.
The rooms are celebrated for their exceptional spaciousness, often compared to mini condos, with large balconies and well-equipped bathrooms. Cleanliness is consistently highlighted, with daily room service and comfortable bedding ensuring a relaxing retreat. However, some guests feel that the decor could be more engaging.
Cleanliness throughout the hotel is praised, though there are mention of some improvements needed, such as bathroom configurations and hallway conditions. The staff's commitment to maintaining cleanliness adds to the overall pleasant atmosphere. The helpfulness and friendliness of the staff are frequently noted, with efficient service at check-in and multilingual capabilities enhancing guest satisfaction.
The gym receives mixed feedback due to unavailable facilities and aging equipment, while the pool is appreciated for its size and cleanliness, despite limited sun exposure and occasional maintenance issues. The beds receive positive remarks for their comfort and ample size, contributing to a restful stay.
The hotel's five-star rating is often questioned, with guests feeling it aligns more closely with a three-star experience due to facility limitations and breakfast offerings. Nevertheless, the strategic location, spacious rooms, and welcoming staff ensure a generally positive experience for visitors at the Grand Palazzo Hotel.
Luxury Hotel
Located in Central Pattaya, this luxury hotel offers upscale rooms and suites with balconies, some providing sea views. It features an outdoor pool, fitness center, and on-site dining options, including a Thai cuisine restaurant.
Hotel near Golf Courses
Offers comfortable accommodations and is located in a central area with easy access to golf courses. Provides amenities suitable for a relaxing stay after golf.
Hotel with Parking
Grand Palazzo Hotel offers complimentary self-parking available onsite. Guests can utilize the car park free of charge, and secured parking is also a feature provided by the hotel.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Grand Palazzo Hotel - SHA Extra Plus is perfectly positioned in North Pattaya, offering guests a prime location with easy access to numerous attractions and amenities. Located within a lively area, visitors appreciate the proximity to shopping hubs such as Terminal 21 and Central Marina, as well as the convenience of Big C and night markets. With a short 5 to 10-minute walk, guests can reach the beach, adding to the allure of this convenient setting. A 7-Eleven is situated right outside the hotel, providing round-the-clock convenience for travelers. The hotel also offers shuttle services and is well-connected via local transportation routes, enhancing ease of movement around the city. Notably, guests commend not only the strategic location but also the spacious and comfortable rooms, alongside a welcoming and efficient staff. This centrally located hotel offers excellent amenities, making it an ideal choice for those looking to explore North Pattaya effortlessly.
At the Grand Palazzo Hotel, the breakfast experience offers a mixed bag of emotions for its guests. For many, it stands out with its impressive range of choices, especially the noodle, rice, and egg stations that cater well to diverse tastes. Fresh juices from guava and pomegranate, along with the intricate desserts, elevate the breakfast buffet to a delightful standard, particularly for those who enjoy Asian cuisine. The staff's friendly demeanor further enhances the dining experience.
However, the breakfast might not meet everyone's expectations, especially for those seeking European-style options. While there are notable positives, such as the great taste and freshness of the dishes, some guests find the selection limited and not particularly varied day-to-day. For those used to a broader selection, the offering might appear repetitive and lacking in variety, particularly in terms of fruits and non-pork options.
Overall, while the breakfast seems to suit those with a preference for Asian dishes, European travelers might find the selection less accommodating. It's a blend of high-quality offerings combined with areas that could benefit from a bit more variety and inclusiveness.
The Grand Palazzo Hotel - SHA Extra Plus is celebrated for its exceptionally spacious rooms, often described as enormous, akin to mini condos, and designed with comfort in mind. Guests repeatedly note the luxurious rooms, which are complemented by large balconies and well-equipped bathrooms featuring expansive showers and high-quality fixtures. Cleanliness is consistently highlighted, with daily room service providing fresh towels and toiletries, ensuring a welcoming environment throughout each stay. The beds stand out for their comfort, offering excellent mattresses that contribute to a restful sleep. While the rooms are undeniably vast, some guests felt that the decor could have been more engaging, as larger spaces tend to feel a bit empty. Overall, the generous room size, cleanliness, and comfortable bedding make the accommodation at Grand Palazzo Hotel a major attraction for those seeking a relaxing and spacious retreat.
Visitors to the Grand Palazzo Hotel - SHA Extra Plus consistently praise the size and comfort of the beds. Many reviews highlight the large and commodious beds, often described as huge and very comfortable. Guests frequently mention that the mattresses are of very good quality, providing a restful sleep experience. In addition to the expansive bed size, the softness of the pillows adds to the overall comfort, creating a cozy environment for relaxation.
While the general sentiment is positive, guests occasionally mention discomfort with the bed's hardness, and some express concerns about cleanliness. However, the majority of reviews emphasize the comfort and ample space provided by the beds, greatly enhancing the stay at the hotel. Overall, the Grand Palazzo Hotel seems to offer a satisfying sleeping experience, with most guests enjoying the luxury of large, soft beds paired with superb breakfast options.
At the Grand Palazzo Hotel - SHA Extra Plus, guests frequently praise the establishment for its high standards of cleanliness. The rooms are generally described as clean and well-maintained, with consistent cleaning services provided throughout the stay. Many visitors highlight the cleanliness of the hotel environment overall, including the provision of plenty of towels. The staff's attention to cleanliness is regularly noted, adding to the appeal of the hotel experience.
However, reviews do mention some areas that could be improved. Although the rooms are typically clean, issues such as wet bathroom floors due to lack of separation between wet and dry areas are reported. A few guests have experienced less satisfactory conditions, leading to room changes. The hallways, in particular, have drawn attention for being dark and having unkempt carpets, which detracts from the otherwise clean hotel image.
Despite these occasional drawbacks, the hotel garners positive feedback for its pleasant environment and convenient location. Its proximity to shopping areas and a good swimming pool further enhance the guest experience. Overall, the dedication to cleanliness and the friendly staff ensure a generally positive stay for most visitors.
The Grand Palazzo Hotel offers a welcoming and accommodating atmosphere, thanks largely to its attentive and friendly staff. Guests frequently highlight the helpful nature of the employees, praising their ability to promptly assist with various requests and offering excellent service. The reception staff are particularly noted for their politeness and efficiency, contributing to a smooth check-in and resolving issues efficiently. Cleanliness receives positive mentions, as the cleaning staff maintain high standards throughout the hotel. Staff members are commended for their multilingual capabilities, with front desk personnel able to converse in English and Korean, enhancing communication and guest satisfaction.
Despite the majority of positive feedback, there are occasional remarks about employees appearing unenthusiastic or impersonal, suggesting room for improvement in creating a consistently warm and welcoming atmosphere. Nevertheless, individual staff members, such as Palin, receive special recognition for going above and beyond to ensure a comfortable stay for guests. Overall, the hotel's staff manage to leave a lasting impression with their diligence and commitment to excellent service, significantly contributing to the overall experience at the Grand Palazzo Hotel.
The Grand Palazzo Hotel offers a gym that has garnered mixed feedback from visitors. While some guests found the fitness facilities to be satisfactory, there are indications that the gym may be undergoing renovations, as it was not available or in use during some stays. Reports suggest that the equipment is located in a hallway outside a storage room, with many machines appearing old and out of order. Additionally, the absence of basic amenities like hand towels raises concerns for those prioritizing fitness during their stay. Despite these issues, the presence of a café akin to Starbucks in the lobby adds convenience for guests looking for a casual dining or refreshment option.
The Grand Palazzo Hotel - SHA Extra Plus features a large and sufficiently clean swimming pool, with many guests appreciating its generous size. Positioned on the third floor, the pool area boasts a partially sunny aspect until mid-morning, although it remains predominantly in the shade throughout the day, limiting sunbathing opportunities. While some guests found the pool inviting and nice, others noted it could benefit from a few enhancements, such as more lounge chairs and a touch of updating. Despite being perceived as having a clean appearance, several reviewers highlighted issues such as cold water, occasional cloudiness, and a salty taste reminiscent of seawater. Although the pool area sometimes feels underutilized given the available space, and could benefit from more sunlight and amenities, it remains a notable feature of the hotel for those who prioritize size and cleanliness over sun exposure.
Grand Palazzo Hotel - SHA Extra Plus has received mixed reviews from guests, primarily critiquing its five-star rating. Visitors often express disappointment at the discrepancy between the hotel's advertised status and their actual experience, describing the establishment as more fitting of a three-star rating. Many feel the facilities mirror those found in a hotel of lesser quality, with inadequate amenities, including the absence of a bathtub, which is anticipated at higher-rated accommodations. Breakfast selections are noted as underwhelming for a hotel claiming five-star prestige. Additionally, the hotel's location, a 20-minute walk from the beach, may require planning for guests who prefer proximity to the shoreline. Overall, the consensus among reviews suggests the hotel's advertised five-star rating does not align with the reality experienced by guests.
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Location
Breakfast
However, the breakfast might not meet everyone's expectations, especially for those seeking European-style options. While there are notable positives, such as the great taste and freshness of the dishes, some guests find the selection limited and not particularly varied day-to-day. For those used to a broader selection, the offering might appear repetitive and lacking in variety, particularly in terms of fruits and non-pork options.
Overall, while the breakfast seems to suit those with a preference for Asian dishes, European travelers might find the selection less accommodating. It's a blend of high-quality offerings combined with areas that could benefit from a bit more variety and inclusiveness.
Rooms
Beds
While the general sentiment is positive, guests occasionally mention discomfort with the bed's hardness, and some express concerns about cleanliness. However, the majority of reviews emphasize the comfort and ample space provided by the beds, greatly enhancing the stay at the hotel. Overall, the Grand Palazzo Hotel seems to offer a satisfying sleeping experience, with most guests enjoying the luxury of large, soft beds paired with superb breakfast options.
Cleanliness
However, reviews do mention some areas that could be improved. Although the rooms are typically clean, issues such as wet bathroom floors due to lack of separation between wet and dry areas are reported. A few guests have experienced less satisfactory conditions, leading to room changes. The hallways, in particular, have drawn attention for being dark and having unkempt carpets, which detracts from the otherwise clean hotel image.
Despite these occasional drawbacks, the hotel garners positive feedback for its pleasant environment and convenient location. Its proximity to shopping areas and a good swimming pool further enhance the guest experience. Overall, the dedication to cleanliness and the friendly staff ensure a generally positive stay for most visitors.
Staff
Despite the majority of positive feedback, there are occasional remarks about employees appearing unenthusiastic or impersonal, suggesting room for improvement in creating a consistently warm and welcoming atmosphere. Nevertheless, individual staff members, such as Palin, receive special recognition for going above and beyond to ensure a comfortable stay for guests. Overall, the hotel's staff manage to leave a lasting impression with their diligence and commitment to excellent service, significantly contributing to the overall experience at the Grand Palazzo Hotel.
Gym
Pool
5 Star
Yes, Grand Palazzo Hotel - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand Palazzo Hotel - SHA Extra Plus.
No, Grand Palazzo Hotel - SHA Extra Plus doesn't allow dogs.
Yes, parking facilities are available at Grand Palazzo Hotel - SHA Extra Plus.
Yes, Grand Palazzo Hotel - SHA Extra Plus has a gym.
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