Grand Bella

Pattaya Central 12.93521900, 100.88729300 , 336/20 M.9 Nongprue, Banglamung, Chonburi 20150 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGrand Bella hotel, located centrally in Pattaya, is highly praised by visitors for its exceptional location, offering both convenience to major attractions and a peaceful retreat after a day of exploration. Guests often highlight the spacious, clean rooms featuring comfortable and large beds, with essential amenities such as refrigerators and microwaves enhancing their stay. The hotel maintains a good balance between a prime central location and a tranquil atmosphere, further complemented by a lovely swimming pool and other leisure facilities.

The breakfast experience at Grand Bella receives commendation for its vast and diverse selection, catering to various tastes with European and Thai options, along with specific Indian offerings. Although some guests suggest improvements in coffee quality and speed of item replenishment, the consensus remains overwhelmingly positive, with many guests finding it a satisfying start to their day.

Grand Bella's cleanliness and staff service are generally well-received, with most guests appreciating the dedication of the housekeeping staff and the polite professionalism of the reception and service teams. Although a few instances of inconsistent service and room conditions are noted, the overall impression is that the majority of the staff are accommodating and contribute to a positive hotel experience.

The hotel boasts impressive pool facilities, including a main swimming pool and a quieter rooftop pool, both of which are clean and spacious, making them popular among families. The family-friendly amenities, such as a playroom for children and a pool with a waterslide, add to the appeal for travelers with young guests.

Despite some mixed reviews on the stability of Wi-Fi and firmness of the mattresses, Grand Bella is generally lauded for its value, delivering a satisfying mid-range hotel experience. With its modern setting and accessibility, it serves as a welcoming option for diverse travelers visiting Pattaya.
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Categories
4-Star Hotel
This hotel offers modern rooms, a large swimming pool, a fitness center, and an on-site restaurant, ensuring a comfortable and convenient stay in central Pattaya.

Hotel with Pool Water Slide
Likely offers a basic water slide as part of its pool amenities, providing a simple and fun option for families and leisure travelers.

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Pool Water Slide    Outdoor Pool  


Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Superior Twin Room Offering a balcony, the air-conditioned room includes a flat-screen TV and seating area. Complete with a refrigerator, the dining area also has an electric kettle. Featuring a shower, private bathrooms come with a hairdryer and free toiletries.

Deluxe Twin Room with Pool View The pool with a view is the standout feature of this twin room. The spacious twin room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

Deluxe Triple Room This triple room's special feature is the pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious triple room.

Grand Suite This suite has a separate living room, bedroom and a private bathroom.

Junior Suite This suite has a separate living room, bedroom and a private bathroom.

Superior Double Room The spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Twin Room No balcony & No Elevator Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Deluxe Triple Room Guests will have a special experience as the triple room provides a pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious triple room. The unit offers 2 beds.

Deluxe Double Room This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Deluxe Pool Access Room Guests will have a special experience as the double room offers a pool with a view. The kitchenette is equipped with a refrigerator, kitchenware and a microwave. The spacious double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Grand Suite Pool Access This suite features a pool with a view. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with pool views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Bed in 10-Bed Mixed Dormitory Room

Superior Triple Room The spacious triple room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 3 beds.

Triple Room with Balcony The spacious triple room provides air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Nestled in the heart of Pattaya, Grand Bella boasts an exceptional location that travelers find both convenient and enjoyable. Centrally situated, guests appreciate the hotel's accessibility to major attractions, shopping centers, and dining options, including Central Festival and the bustling nightlife at Walking Street. A mere five to ten-minute walk leads to the sandy shores of Beach Road, offering a prime spot for relaxation. Despite its central position, the hotel offers a peaceful haven, perfect for unwinding after a day of exploring. With the added bonus of spacious, clean rooms and a welcoming atmosphere featuring a lovely swimming pool, Grand Bella ensures a comfortable stay for those seeking both tranquility and proximity to Pattaya's vibrant offerings.

Breakfast
The breakfast experience at Grand Bella stands out for its impressive variety and abundance, often described by guests as vast and extensive. The buffet offers a multitude of options catering to different tastes, from European and Thai cuisine to specific offerings for Indian guests at a separate café. Notable highlights include soups like solyanka and chicken, miso, various rolls, and even different types of curries, satisfying diverse palates without leaving anyone hungry.

Most reviews appreciate the deliciousness and freshness of the breakfast items, which include a particularly praised omelet. Plentiful selection is evident, with over 20 items consistently available, ensuring guests have plenty of choices. Despite occasional mentions of the breakfast being repetitive, many remarks commend the consistent quality and value for money.

While some guests suggest improvements, particularly in aspects like coffee quality and the replenishment speed of certain items, the general consensus leans towards satisfaction, with descriptors ranging from good to excellent. Overall, the breakfast service at Grand Bella manages to provide a hearty and fulfilling start to the day for its guests.

Rooms
The rooms at Grand Bella have received praise for their spaciousness and cleanliness. Many guests appreciate the comfortable and large beds, ensuring a restful stay. The presence of essential amenities like refrigerators and microwaves adds to the convenience, and some rooms feature a balcony offering a pleasant view. Housekeeping services are noted to be efficient, with rooms cleaned daily and towels regularly changed. The hotel offers a good price-performance ratio with tidy accommodations and friendly staff. Although some guests experienced inconsistencies like musty smells or older furnishings, the overall impression is of well-maintained rooms that provide ample space and comfort. The hotel's location and general facilities contribute to a positive experience, making it a valuable choice for travelers seeking comfortable accommodation.

Beds
Visitors to Grand Bella often highlight the spacious and comfortable nature of the beds, describing them as very big and super. A number of guests find the beds to be very comfortable, with some pointing out their spaciousness and the abundance of pillows and duvets provided. The comfortable beds contribute to an overall clean and cozy room experience, complemented by a giant breakfast buffet and good power shower. However, there seems to be a recurring issue with firmer mattresses, with several reviewers noting that some beds feel quite hard, likened to a rock or even jail conditions. Some guests mention the inconvenience of mattresses not being secured properly to the bed frames, leading to occasional sliding. Despite these mixed experiences with mattress firmness and occasional cleanliness concerns, the overall feedback suggests that many guests do find the beds to be a comfortable and integral part of their stay at Grand Bella.

Cleanliness
The reviews for Grand Bella paint a picture of a mostly clean and well-maintained facility, with many guests appreciating the top-notch cleanliness and daily maintenance of the rooms. Visitors highlighted that both the rooms and hotel grounds are frequently kept clean, with amenities like the pool and gym receiving commendations for their upkeep. The rooms are described as spacious, modern, and stylish, contributing to a comfortable stay.

In particular, reviews noted the excellent cleanliness and service provided by the room cleaning staff, with polite and attentive staff being a recurrent positive theme. The location of the hotel also pleases guests, supporting a pleasant and accessible experience.

However, some reviews indicate variability in cleanliness, pointing out issues such as dust, mold, and neglected areas like hallways. Specific criticisms mentioned unclean bathrooms, dirty floors, and dissatisfaction with the cleaning in some rooms, impacting the overall experience for some guests.

Overall, Grand Bella appears to provide a satisfactory and pleasant environment for most travelers, with more positive remarks about cleanliness than negative, ensuring a decent stay for its guests.

Staff
At Grand Bella, visitors frequently mention the warmth and professionalism of the hotel staff. The reception team stands out, known for their efficiency, politeness, and ability to communicate well in English, making check-in a seamless experience. Reviews emphasize the exemplary behavior of security personnel, who greet guests with cheerfulness and a welcoming attitude. The service staff, including the bellboys, cleaners, and pool bar staff, consistently display friendliness and helpfulness, ensuring guests feel cared for throughout their stay.

Contrastingly, there are moments where a few individuals' service levels could improve, with some feedback suggesting a need for better hospitality training in certain areas. There's mention of occasional rudeness and lack of hospitality efforts from some staff members, particularly affecting the interactions at the reception desk. Despite this, many guests agree that the majority of the team is accommodating, bright, and genuinely eager to assist visitors, contributing positively to their overall hotel experience.

Wi-Fi
The reviews for Grand Bella's Wi-Fi reveal a mixed experience for guests. Positive notes highlight good Wi-Fi reception and connectivity throughout the hotel, with some guests appreciating the fast and free internet available. In certain rooms, Wi-Fi performance was excellent, providing a real bonus for those lucky enough to enjoy stable connections.

However, many guests faced challenges with the hotel's Wi-Fi service. Frequent disconnections, slow speeds, and poor reception were common complaints. Some users found the internet unusable altogether, with connectivity issues persisting throughout their stays. The lobby's open network further complicated matters, as the signal often became overloaded and ineffective.

Despite the occasional praise for usable speeds, the overall sentiment suggests inconsistency in the hotel's Wi-Fi service, making it a potential area for improvement for future guests seeking seamless internet access during their stay.

Pool
Grand Bella Hotel boasts an impressive array of pool facilities that have garnered numerous positive remarks from guests. Visitors can enjoy not only a large and beautifully maintained main swimming pool but also a rooftop pool that offers a more serene atmosphere. The pools are praised for their cleanliness and spaciousness, making them a popular choice for both families and solo travelers alike. The main pool features a fun waterslide, enhancing the enjoyment for children.

Guests appreciate the abundance of amenities surrounding the pool areas, including a bar for a relaxing drink while lounging by the water. The hotel provides two swimming pools, each equipped with their own unique features. The rooftop pool, although smaller, offers a quieter retreat with opening hours extending into late evening, allowing guests to unwind under the stars.

The location of the hotel adds to its appeal, being conveniently situated near the beach and local attractions, which makes it a suitable base for exploring the area. Overall, guests have found the pool areas of Grand Bella to be a highlight of their stay, offering a combination of leisure, relaxation, and fun in a well-organized and inviting setting.

Family
Grand Bella presents itself as a mixed bag when it comes to accommodating families and children, but there are positive aspects worth noting for family travelers. The hotel is decidedly child-friendly, earning praise for its amenities tailored for young guests. Highlights include a swimming pool with a slide, which is especially popular with kids, providing them hours of entertainment. Family-friendly features such as a dedicated playroom for children, a sauna, and coin laundry facilities add to the convenience for families on vacation. The presence of a billiards table offers additional leisure options, ensuring that families can relax without worry.

Despite some reviews indicating that the hotel may not be the ideal fit for all family vacations, other guests find it a suitable and pleasant place for family stays, emphasizing the comfort of the accommodations. The hotel's modern, cozy setting, paired with its quiet location close to nightlife, further complements the family experience. Dining by the poolside allows for enjoyable family meals and conversations.

While some guests express reservations regarding the hotel’s suitability for families and note some noise concerns, particularly in the pool area, many others recommend Grand Bella for its safe and welcoming environment. Ultimately, for those seeking a mid-range, family-friendly option in the heart of Pattaya, this hotel appears to offer a satisfactory experience for many families.

4 Star
Grand Bella Hotel receives mixed feedback regarding its four-star rating but is widely appreciated for its value and amenities. Guests commonly note that while it may not quite meet the traditional standards expected of a four-star hotel, it undoubtedly excels in its price category, making it an attractive option for budget-conscious travelers. The convenient location of the hotel is consistently praised, with guests rating it highly for ease of access. In terms of room quality, opinions suggest that accommodations are satisfactory, and the hotel offers a pleasant stay overall. While certain issues, such as non-functional room safes, have been highlighted, they appear to be the exception rather than the norm. In essence, Grand Bella presents a strong offering for those looking for good value and a practical lodging option in Pattaya.


Yes, Grand Bella has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Grand Bella.

No, Grand Bella doesn't allow dogs.

Yes, parking facilities are available at Grand Bella.

Yes, Grand Bella has a gym.

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