Empress Pattaya Hotel
Pattaya Central
12.94696700,
100.88874400
,
436/21 Pattaya 2nd Road, Pattaya City, Chon Buri
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Summary of reviewsEmpress Pattaya Hotel, located centrally in Pattaya, is highly appreciated for its strategic position that offers easy access to shopping centers like Terminal 21 and Central Marina Mall, cultural attractions, and the vibrant local nightlife. The proximity to the beach and efficient transportation options, such as tuk-tuks, make it a convenient base for exploring the city.
Guests often commend the hotel for its cleanliness, noting well-maintained rooms and modern facilities, including a pool with stunning sea views. The hotel pridefully maintains a smoke-free environment, and recent renovations have further elevated its standards. Although some find the decor slightly dated, the rooms are spacious, with comfortable beds and ample amenities, contributing to an enjoyable stay.
The hotel staff are widely praised for their friendliness and attentiveness, significantly enhancing the guest experience. While the reception staff have received mixed reviews in terms of communication and professionalism, the overall consensus highlights a dedicated and courteous team committed to ensuring comfort and satisfaction.
However, the breakfast offerings have received mixed feedback. While some guests appreciate the quality and presentation, others feel there is limited variety and a strong focus on local cuisine. Suggestions for improvements include expanding international options and enhancing quality, potentially justifying a price increase.
The rooftop pool is a standout feature, providing a serene setting with sea views and a recently renovated space that is enjoyed by many. Though some maintenance closures occur, the pool remains a popular choice among visitors.
Overall, Empress Pattaya Hotel delivers a welcoming environment with a blend of comfortable accommodations, friendly service, and a prime location, making it a well-rounded option for those visiting Pattaya.
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Guests often commend the hotel for its cleanliness, noting well-maintained rooms and modern facilities, including a pool with stunning sea views. The hotel pridefully maintains a smoke-free environment, and recent renovations have further elevated its standards. Although some find the decor slightly dated, the rooms are spacious, with comfortable beds and ample amenities, contributing to an enjoyable stay.
The hotel staff are widely praised for their friendliness and attentiveness, significantly enhancing the guest experience. While the reception staff have received mixed reviews in terms of communication and professionalism, the overall consensus highlights a dedicated and courteous team committed to ensuring comfort and satisfaction.
However, the breakfast offerings have received mixed feedback. While some guests appreciate the quality and presentation, others feel there is limited variety and a strong focus on local cuisine. Suggestions for improvements include expanding international options and enhancing quality, potentially justifying a price increase.
The rooftop pool is a standout feature, providing a serene setting with sea views and a recently renovated space that is enjoyed by many. Though some maintenance closures occur, the pool remains a popular choice among visitors.
Overall, Empress Pattaya Hotel delivers a welcoming environment with a blend of comfortable accommodations, friendly service, and a prime location, making it a well-rounded option for those visiting Pattaya.
3-Star Hotel
Located on Pattaya 2nd Road, Empress Pattaya Hotel provides convenient access to shopping and entertainment areas. It offers comfortable accommodation and essential amenities for a pleasant stay in Pattaya.
Hotel near The Beach
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Empress Pattaya Hotel offers an enviable location for those visiting Pattaya, strategically positioned to cater to varied interests. The hotel stands close to prominent shopping hubs such as Terminal 21, Central Marina Mall, and Big C, providing easy access to retail therapy and dining options. Guests frequently highlight the convenience of being near the beach, along with the bustling nightlife of Pattaya’s Second Road, making it ideal for both leisurely strolls and lively evenings.
Families and young travelers will appreciate the proximity to cultural attractions like the art museum, all within walking distance. The hotel's location is noted as perfect for exploring local markets and enjoying transportation options like tuk-tuks, providing quick and affordable access to nearby venues.
In addition to its prime geographical setting, Empress Pattaya Hotel is often praised for its friendly and courteous staff, contributing to a pleasant stay. The surrounding area offers a blend of tranquility and vibrancy, ensuring guests can retreat to a restful night without sacrificing access to the city's energetic vibe. With a clean and comfortable environment, this centrally-located hotel emerges as a well-rounded choice for travelers seeking convenience without compromising on quality.
The breakfast experience at the Empress Pattaya Hotel receives a mix of opinions from guests. While some praise it as excellent, varied, and plentiful, others find it falls short of expectations. Many guests appreciate the good quality and presentation of the breakfast, while some note the involvement of attentive staff. However, there are recurring comments about limited variety and the breakfast being heavily oriented towards local Thai cuisine, without an international selection. Issues with temperature and quality, such as cold ingredients and mishandled omelets, are also brought up. Some guests feel that raising the prices might be justified by an improvement in quality and diversity. Overall, while the breakfast has its moments, it appears to need some updates to fully satisfy guests seeking a broader and more consistent offering.
Travelers seeking a comfortable and spacious accommodation will find Empress Pattaya Hotel a favorable option. Guests consistently highlight the hotel’s rooms as being large, clean, and providing good value for money. The beds are noted for their comfort, contributing to a restful stay, and the rooms come equipped with all necessary amenities. Visitors appreciate the ample storage space and well-maintained facilities, including clean showers. The hotel's location is convenient, being close to the seaside and near attractions like Terminal 21. Guests also commend the hotel staff for their friendly and welcoming demeanor. Overall, while some may find the decor slightly outdated compared to online photos, the recent renovations have enhanced the hotel's standards and ensured an enjoyable experience, particularly with improvements to the air conditioning.
The beds at Empress Pattaya Hotel have received a mix of feedback from guests, yet there are positive notes to consider. Several reviews highlight the comfort of the beds, describing them as soft and not sagging, providing a pleasant rest. The comfort of the bedding complements the spacious rooms, contributing to an overall satisfactory experience. However, some guests have pointed out that the mattresses tend to be on the harder side. This firmness might not suit everyone, particularly those with specific back issues or preferences for softer mattresses. Despite these varied experiences, the hotel's location and amenities like a great swimming pool are frequently praised, potentially enhancing the overall stay. The surrounding area offers diverse dining options, further adding to the convenience for guests who prioritize comfort alongside accessibility.
The Empress Pattaya Hotel receives numerous commendations for its cleanliness, painting a picture of a well-maintained establishment that guests appreciate. Many reviews highlight the hotel as very clean, with rooms that are consistently described as tidy and refreshing. The smoke-free environment further enhances the appeal. Guests appreciate the friendly and helpful staff, particularly the cleaning team, who are noted for their diligence and amiability. The hotel features modern and clean facilities, including a well-kept pool, making it suitable for longer stays. While some guests found the room conditions slightly disappointing, the ongoing renovations seem to be elevating the hotel's standards. Overall, the Empress Pattaya offers a welcoming stay with a focus on excellent cleanliness and hospitable service.
The Empress Pattaya Hotel is widely esteemed for its staff, who are frequently described as friendly, approachable, and attentive. Guests often highlight the team’s willingness to assist and the speed at which they address requests, contributing to a warm and welcoming atmosphere. From the management maintaining the property professionally to the helpful porters, the hotel seems committed to delivering satisfactory guest experiences. Cleaning staff and doormen have also garnered praise for their consistent politeness. Reception staff, however, have received mixed feedback, with some guests appreciating their friendliness, while others note issues with communication and professionalism. Despite occasional setbacks in the reception area, the overall perception remains that the Empress Pattaya Hotel boasts a dedicated and courteous team committed to guest comfort and satisfaction.
The Empress Pattaya Hotel offers guests a charming experience with its delightful rooftop pool and accompanying terrace. Guests are pleased with the small yet inviting pool that boasts stunning sea views, complemented by adequate seating and loungers for relaxation. The pool's elevated position provides a serene setting for both daytime lounging and evening swims, though some guests suggest extending the hours of operation to enhance the experience. Recently renovated, the pool has seen improvements and is favored among visitors despite occasional maintenance closures. Its proximity to Terminal 21 adds convenience for travelers, enhancing their overall satisfaction with both the pool and the hotel's location. The pool area, high up on the rooftop, contributes significantly to a pleasant stay, creating memorable experiences for guests exploring Pattaya.
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Location
Families and young travelers will appreciate the proximity to cultural attractions like the art museum, all within walking distance. The hotel's location is noted as perfect for exploring local markets and enjoying transportation options like tuk-tuks, providing quick and affordable access to nearby venues.
In addition to its prime geographical setting, Empress Pattaya Hotel is often praised for its friendly and courteous staff, contributing to a pleasant stay. The surrounding area offers a blend of tranquility and vibrancy, ensuring guests can retreat to a restful night without sacrificing access to the city's energetic vibe. With a clean and comfortable environment, this centrally-located hotel emerges as a well-rounded choice for travelers seeking convenience without compromising on quality.
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Empress Pattaya Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Empress Pattaya Hotel.
No, Empress Pattaya Hotel doesn't allow dogs.
Yes, parking facilities are available at Empress Pattaya Hotel.
No, Empress Pattaya Hotel doesn't have a gym.
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